Browse Tag

Sandy Grey

Another New Timeshare Claims Company

Once again one of our readers has pointed out another company that is offering timeshare reclaims, they are called Timeshare Redress with the website:

https://timeshareredress.com

With the following address Telephone number and email:

Ground Floor, 22 Vantage Park,

High View Close, Hamilton,

Leicester LE4 9LJ, United Kingdom.

0800 051 1738

[email protected]

The website is very new only being registered on 8 June 2018, with the registrar hidden by redaction for privacy, yet according to the Home page they are “helping clients claim back £thousands”, that they are “One of the leading claim handlers in the UK”, also stating they work on a “no win no fee” basis.

Well, for a website only registered less than 2 months ago these are rather grand claims to be making. So who are they?

The actual company is called Money Redress Limited with the company registration number 10483863 and registered at the above address. The company was incorporated on 17 November 2016 so only just under 2 years old.

The first director was Ian Richard Francis, who resigned on 25 April 2017, being replace by Robert James Jeffrey Ridge on 2 March 2017.

Mr Ridge who is aged around 41, has had a total of 18 appointments, 5 which are still active, 1 in liquidation and the rest are dissolved companies. One company is also registered at the same address which is called Pension Calculator Limited, Company number 08957148.

According to their website, (About us) they are working in partnership with one of the leading law firms in Spain, yet they do not name them anywhere on their website, surely that would be one of the most important points to give credibility?

They do go on to state the following about their Spanish partner:

  • Listed as recommended lawyers with the British Embassy/Consulate, US Embassy and Irish Embassy, as well as being members of regulated legal bodies such as the IBA (International Bar Association).
  • Qualified Legal Representatives: Their legal team are made up of fully qualified and experienced lawyers who can provide you with comprehensive information, detailed estimations of all fees, costs and taxes involved, and clear and concise explanations of the legal process.
  • No language barriers: Their office staff include native speakers from the UK and US, as well as Spain, and staff who can converse with you in English, French, German, Russian and Swedish – so you can be confident of fully understanding the legal process throughout the course of your case.

Inside Timeshare did contact the leading law firm in this field to check if they had any knowledge of this company, but they had never heard of either Timeshare Redress or Money Redress.

The website does emphasise the Spanish Supreme Court rulings and cases brought in Spanish courts against 5 of the major players in the timeshare industry, but again no mention of which law firm is responsible.

The Latest News section shows three reports, all three taken from other sources, one from New Business and the other two from the Telegraph. One of the articles from the Telegraph is extremely dated as it has quotes from the TCA by the late Sandy Grey, who as we know passed away in 2013.

When you check the Services section, you will get a drop box with the list of timeshare companies, each one takes you to a contact form asking for very basic details Name, telephone, email and was the timeshare purchased or upgraded after January 1999 and then a submit button.

So what can we assume from this website?

At first glance is does appear to be a “lead generator”, submit the details and they are then free to contact you and pass you on to another company, thus getting round the new data protection laws.

So what about the no win no fee aspect?

As we know any legal action through the courts in Spain requires a Spanish registered lawyer, it also requires that legal fees are paid upfront, so this rules out the no win no fee aspect. Although the no win no fee could be the success fee payable on completion of the case and a successful payout from the timeshare company through the court. Only one snag here, these cases can take a long time to actually get through to the payout stage, according to cases at court now, they have taken around 12 to 14 months to reach the trial date, this is without the timeshare companies making an appeal when they lose. One just wonders if these people will still be about by then?

Once again we have a new player on the block, with no actual evidence of who is behind it, after all directors are only the front men, not necessarily the owners of the business. We have a website that is very new yet makes some very big claims, a section which is typical of a lead generator and no mention of which law firms they are in partnership with. All this leads us to view them with great suspicion, as we keep saying the timeshare claims business is a very lucrative area and since the first Supreme Court rulings many have jumped on the bandwagon, even though they have no actual knowledge of the timeshare industry or timeshare law.

This is a classic example of why you should be doing your homework, finding out about any company that contacts you or you have found on an internet search, popup advert or even adverts in newspapers and magazines. After all, we even have the story of one reader who answered and advert in the Royal British Legion Magazine, a trusted organisation, then got scammed. As we explained to her, the marketing companies sell advertising space, they don’t do checks on the credibility of advertisers!

If you have any questions are need help in checking any company, then use our contact page and Inside Timeshare will point you in the right direction.

Join us tomorrow for our Friday’s Letter from America, with a Timeshare Report by the St Louis Better Business Bureau, edited by our very own Irene Parker.

Mid Week Report

Silverpoint Ordered to Payout Immediately.

One Belgian client of Canarian Legal Alliance has now been paid over 100,000€ by the Court of First Instance, Arona, Tenerife. In this case the court ordered to Silverpoint to pay immediately and also declared the contract null and void.

The Barrister for CLA has received the payment and this is now being transferred to the clients personal account. This is not the full amount as the court are still calculating other sums due the client.

It is obvious from this, the courts are taking a dim view at Silverpoints continual delaying tactics, which has resulted in delays and considerable court time in chasing up. There is also a system of embargoes which the court can enforce, this will freeze assets and bank accounts, allowing the court to withdraw the funds at their will.

Canarian Legal Alliance have also set into place a system where they now have lawyers whose task is to file these embargoes with the court and enforce the settlement in favour of their clients.

Silverpoint have a history of delaying and this is a clear warning from the courts that they will no longer tolerate this behaviour. It is a good sign for the many client that have cases against this company, speeding up the return of their money.

https://www.canarianlegalalliance.com/silverpoint-forced-courts-pay-100000e/

Another warning is being issued about a fake law firm called Abogados Lopez, operating out of Malaga and Las Palmas, Gran Canaria. They use the telephone numbers:

0034 951242867

0034602654670 (mobile)

The scam is very simple and they are very adept at making consumers believe them.

The call comes from a woman (possibly Dutch) called Hope Brugge, in her call she seems to know many details, that the case is going to be heard in court the following day. The next call is to say that the court has found in the client’s favour and awarded Ex amount.

To have this money released the client needs to send an amount via bank transfer to an account in the name of an individual, they are using numerous accounts and names.

This is also backed up by fake but official looking paperwork, do not be taken in by them, if you do have a case with a law firm, contact them for verification before engaging with Hope Brugge and paying any money.

This is a very well laid out fraud.

If you have any questions or comments about this or any article published, then use our contact page and we will get back to you.

Been contacted by a company, found one on the internet and not sure if they are genuine, then ask Inside Timeshare, we will point you in the right direction.

TATOC: The Fallen Angel of Timeshare.

TESS has published the court judgement in the case they brought against TATOC and Harry Taylor, this follows the publication by TATOC remarks made about TESS.

tess

Judgement against TATOC

TATOC accused TESS of running a cold call campaign and calling them a “scam” company, this verdict is very damaging for Harry Taylor and TATOC, which we know has now gone into administration.

tatoc logo

The trial took place at the Liverpool Civil and Family Court on 15 May 2017, the defendant Harry Taylor did not attend.

The court were satisfied that liability was established and that s1 Defamation Act 2013 test had been met. The court ordered the following:

  1. Judgement be entered for the Claimant.
  2. The Claimant is awarded:
  1. £75,000 by way of general damages to be payable forthwith;
  2. £100,000 by way of special damages to be payable forthwith;

The Defendant shall pay the claimant’s costs of and occasioned by the claim summarily assessed in the sum of £100,000 forthwith.

The court also stated that if the defendant disobeys the order they would be held in contempt of court and may be fined or have their assets seized.

So a very expensive day for TATOC. Well they did ask for it.

On Tuesday 16 May TATOC posted on FacebookTimeshare Association (Timeshare Owners and Committees) (“TATOC”) and its Chief Executive, Harry Taylor, have been subjected to many unfounded allegations in the social media and elsewhere to which neither TATOC nor Harry Taylor have responded, concentrating on the core business of TATOC which is to represent and protect the interests of timeshares and committees”.

Harry Taylor
HARRY TAYLOR

https://www.facebook.com/TheTimeshareAssociationTATOC/?hc_ref=PAGES_TIMELINE&fref=nf

This author posted several comments, which began a string of other comments, for some reason it is no longer on there, the only comment is from someone who say they met Harry and found him a gentleman, with Harry thanking him for his kind words!

This author stated that Harry Taylor was a former Director at Diamond Resorts European Collection Limited, his reply was he was never a director. Well according to company house records there was a Henry Taylor, along with the same birthday as Harry, could it be a twin brother? I think not, after all Prince Henry Windsor, is known as Prince Harry!

Henry Taylor
His Twin Brother HENRY TAYLOR

Then when we look at the director records of company house it lists Harry Taylor’s directorships, lo and behold Diamond Resorts European Collection Limited is listed along with his others including TATOC.

So apart from duping The House of Lords, Parliament, the EU, Citizens Advice and others into believing that he and TATOC are or rather were, the VOX POPULI of timeshare owners he denies the recorded fact he is listed as a Diamond director.

https://beta.companieshouse.gov.uk/officers/MRMXHV_gMruFstqlmrHwElEOnj0/appointments

https://beta.companieshouse.gov.uk/company/02930567/officers

So who do you believe?

The author also asked if Harry Taylor was such a champion of timeshare owners, why did he back MacDonald Resorts to the hilt when they “forced” fixed week owners into their points system, saying that it was the best thing they good do and it would be better for them?

Well we all know about MacDonald’s, this company has not been a member of the RDO since 2005, yet were a staunch supporter of Harry Taylor and TATOC. I leave it to you to decide why?

MacDonalds are one of the downright ugly as the late Sandy Grey would say in his piece “The good, the bad and the ugly of timeshare”.

Ugly is not really a word I would use, despicable is more like it with a few profanities thrown in. After all Inside Timeshare has been highlighting a case of an 87 year old lady who is house bound and being chased for maintenance she does not owe. This has been passed to debt collecting agency, Network Credit Services in Scotland and they are threatening to take her to court.

So that is that, if they don’t pay what the court has ordered, which given their present financial difficulties, could we see Harry and the other directors losing their personal assets?

siezed

Inside Timeshare looks forward to the next episode of TATOC: The Fallen Angel of Timeshare.

We welcome your views and comments, so do get in touch and share with the rest of the timeshare community who have been misled over the years.

 

Are the TCA Trying to Take Credit for Others Actions?

It was with great hilarity this morning that while searching the net as usual, for the latest news and blogs, Inside Timeshare came across the latest posting from the Timeshare Consumer Association. We say with hilarity for one simple reason, their opening line:

“Timeshare Consumer Association is pleased to announce another cutting-edge decision of the Supreme Court in elucidating and acknowledging the illegal practice operandi of Palm Oasis and many other resorts using much the same shameful tactics”.

To those unfamiliar with the goings on in the timeshare world, it would appear that they are trying to take credit for the Supreme Court rulings. This as we know is not true, there is only one law firm so far that has successfully brought these cases to the Supreme Court, Canarian Legal Alliance.

CLA Logo

It all began around 6 years ago, with the Norwegian lady Mrs Grimsbo, who started action against Anfi, after the death of her husband. She found she could not get out of her contract and took advice from a lawyer in Arguineguin. Eventually the case went to the Supreme Court, they ruled in March 2015, that her contract was indeed illegal and flouted the timeshare law Ley 42/98.

Since then Canarian Legal Alliance has received a further 27 rulings from the highest court in Spain, this brings the total to a staggering 28. Inside Timeshare has also been informed they also have at least another 100 cases waiting to be heard by this court.

Surely, to avoid any misrepresentation of the facts, the article should have started with something like this:

Timeshare Consumer Association is pleased to announce another Supreme Court Victory brought by Canarian Legal Alliance.

To give credit to the people that actually did the job is the first priority in any piece of reporting.

tribunal supremo

Further down the article is also the following, which again gives the impression they are also responsible for bringing these cases and the cases at the lower courts.:

“We at TCA can confidently confirm that we have given advice that has lead to consumers successfully executing claims across a varied range of contrasting timeshare resorts”.

It is not clear how the TCA have helped consumers to successfully execute claims, there are only a handful of law firms doing this type of work in Spain, with one firm Inside Timeshare knows of, having had their first case in September, the result of that has not yet been published. Having spoken to a contact at CLA, the TCA have not to their knowledge introduced any clients to CLA.

As published in previous articles the TCA is now under the effective control of Mark Rowe of Monster Travel Group. This company was even the subject of a BBC Scotland investigation, which deemed their practices to say the least suspect. Is this now the proof that a once credible independent association is itself suspect?

Can any consumer have any faith in the “advice” this organisation gives?

Sandy Grey will definitely be turning in his grave and anyone who knew him or had ever worked with him will be horrified.

Inside Timeshare leaves these questions to be answered by you the reader. We know what our opinion is.

http://insidetimeshare.com/bbc-scotland-investigates-problems-timeshare-contracts/

http://insidetimeshare.com/tca-great-beginnings-infamy/

http://insidetimeshare.com/monster-credits-associated-companies-summary/

Trustees: Independent or Part of the Problem?

For many timeshare owners the belief is that the trustees who hold their ownership in trust are independent, but this does not appear to be the case.

 

Information is coming to Inside Timeshare from various sources and our own research, which show there is a possible conflict of interest between one major trustee and the resorts management companies. If this is indeed the case, then there is no independence, the trustees are part of the industry and a conflict of interest does actually exist.

 

One example is the Alanda Club Marbella SL, one of the directors is Phillip Broomhead, who also happens to be a director at FNTC (First National Trust Company). (see pdf links) This club is also part of the Alanda Group of companies which the ONA Group acquired around 2011.

alanda-club-marbella-sl_-datos-identificativos-y-financieros-_-infoempresa

alanda-club-marbella-sl_-identifying-and-financial-data-_-infoempresa

So, when the ONA Group acquired Wimpen, the FNTC would have been duty bound to have advised the owners of the fact that a ”conflict of Interest” had now arisen. With this particular link it does appear that FNTC were no longer “independent trustees”.

 

To the Wimpen owners, it appears that Phillip Broomhead is the link between Wimpen and the ONA Group. The owners committee, from information received wanted a transfer of Trusteeship to another company Hutchinsons, but it appears that FNTC refused to transfer this. This does beg the question, is it because the FNTC do have a “Conflict of Interest”?

 

One source also passed on some of their own research, this led to the “Panama Papers” where they found that the owning companies of their club weeks were: FNTC First Nominee and Second Nominee.

 

FNTC First Nominee Ltd is also listed as a shareholder of Regency International Services Ltd, alongside Mossack Fonseca with the intermediary being First Names Group. As we know the Regency Palace Hotel and Club had to close down for tax reasons, with Luis Comacho being prosecuted for failing to hand over more than 15 Million Euros to the Portugese tax authorities. He has also been barred from holding any directorships.

 

The trustees who hold the owners weeks are FNTC, it is alleged that they were either ignorant of the fact or even complicit in the events which befell this hotel. Apparently many owners have been met with a wall of silence and have not received any help when contacting FNTC. How many of these owners have lost all their rights?

 

FNTC also have an involvement with Club Jardine del Puerto in Puerto Banus, with many problems befalling the owners at this resort. This particular resort has caused the owners many, many years of grief, it was also the subject of an investigation by the late Sandy Grey.

 

One incident is when the founding members tried to stop an AGM, with Phillip Broomhead of the FNTC representing the founding members, claimed that the AGM was illegal. This followed the move by Declan Kenny also of FNTC, to persuade the club to sell back around 650 weeks to one of his suggested enterprises. FNTC also backed the sale of weeks as “floating” and as we know under Ley 42/98 of the Spanish Timeshare Act, these weeks are illegal. This has been verified on several occasions by the Spanish Supreme Court in Madrid, the highest court in the land!

 

It must also be pointed out that the present CEO of the RDO is one Paul Gardner Bougaard, who was also once a director of FNTC. FNTC are also an RDO member and therefore should be subject to the code of conduct and ethics. Somehow this does not look like the case.

 

So the question of independence of the trustees from the industry, does look very dubious indeed, it is up to you the reader to decide. But do bare in mind this is the first of many articles on this subject, as more information comes to light through research and information received it will be published here.

 

If you have any information on this article or any timeshare matter or have any questions, contact us through the contacts section.

Monster Credits Associated Companies Summary

Glenmore Consulting Ltd 08718409
5th Floor Waverley House, Holdenhurst Rd, Bournemouth. BH8 8DY
Offices also in York and Stratford. These are known as Advice Centers.

Directors
Mark Rowe
Nicola Rowe (Wife)

On 5 January 2016 the company name was changed to:
Monster Rewards Limited using the same company number and registered at the same address. There is also a Monster Rewards SL in Tenerife. the Ltd company is the UK arm.

Mark Rowe also owns:

Complete Internet Solutions Ltd which owns Monster Credits. This company sold the rights to sell Monster Credits to Hollywood Marketing SLU based in Tenerife, Mark Rowe is also director.
Hollywood Marketing licenced Glenmore Consultants Ltd now Monster Rewards Ltd to sell Monster Credits.
sellmytimeshare.tv is the trading arm of Hollywood Marketing and is also operated by Mark Rowe. (See advertising video) link.
Another arm is www.timeshare.lawyer according to the website on “who we are” they are a niche legal division of SellMyTimeshare.tv which is owned by Monster Rewards SL.

Hollywood Marketing SLU recently changed to Monster Group (Travel) SLU
Other names associated with these companies are:
Obviously Mark Rowe, previously sales manager Resort Properties/Silverpoint
Mrs Jodi Beard Marketing Director sellmytimeshare.tv

Cheap Holidays, Monster Rewards SL and Monster Travel
Niel Aylward telemarketing director. Previously Contract Sales Manager Resort Properties/ Silverpoint. before this employed by Club la Costa.

David Taylor and Joanne Taylor from Silverpoint. Now operates from the York office for sellmytimeshare/ Glenmore Consultants. Both are Senior Client Advisors.

The Timeshare Consumer Association (TCA)

This was originally set up by Sandy Grey, (1999), when he died it was taken over by a group of people wanting to continue his work. May 2014 Stephen Boyd (lawyer) instituted the new Company The Timeshare Consumer Association Ltd, he resigned in December 2014, Now a partner in Athena Law. The Website was taken over by Tolmex Ltd 08143115 and was directed by William Aspinall.

On 11 April 2016 the company changed name to Bridgewell Investments Ltd using the same company number and address:
Fernhills Business Center, Foerster Cham, Todd Street. Manchester BL9 5BJ

William Aspinal resigned as director on 8 July 2016

He was replaced on that date by Mark Rowe.

This now means that the TCA a previously independent information resource website is now under the effective control of Monster Group Travel and Mark Rowe.

According to some new information taken from Timeshare Business Check (an arm of Kwikchex RDO funded), When they published their findings on the TCA (23 June 2014), they listed as “Other associated businesses and trading names” the following:

Athena Law (again known to be associated with TCA)

Complete Internet Solutions Ltd

Hollywood Marketing SL

Monster Travel

Sell My Timeshare

With these links can the TCA still claim to be the independent voice for the timeshare owner?

Sandy Grey will be turning in his grave!