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Monster Group

Start the Week: Update Advance Business Consultants Legal SL

Further to our article published on 23 April, regarding the liquidation of ABC Lawyers and Advance Business Consultants Legal SL both owned by Mark Rowe, new information has now come to light.

It appears that the Timeshare Consumer Association is now a trading name for Advanced Business Consultants Legal SL along with ABC Legal, ABC Lawyers, Timeshare Compensation, Timeshare Advice, Timeshare Lawyer, Value My Timeshare, ABC Legal Reviews.

So what was once an independent website giving independent and impartial advice to timeshare owners is firmly under the umbrella of Mark Rowe. He continually denies he has anything to do with the TCA, the latest evidence shows otherwise.

This is now in black and white on the Privacy Notice updated on 24 April 2019,

So what does this mean for timeshare owners who contact the TCA for advice on how to get out of their timeshare contracts?

Very simple, they will not be getting any independent or impartial advice, instead, they will be directed to one of the companies owned and controlled by Mark Rowe. This is not the first time the TCA’s impartiality has come into question, Andrew Penman of the Mirror brought this subject into the public domain way back in December 2016.

https://www.mirror.co.uk/news/uk-news/timeshare-consumer-association-claims-independent-9367808

Mark Rowe

As we already know, several of his companies are under investigation by the Regional Organised Crime Unit of Somerset and Avon Police as well as the Spanish authorities, these are:

Inside Timeshare has received many emails from timeshare owners who have paid for relinquishments and so-called claims through ABC Lawyers, one reader paid around £7,500 for relinquishment and a claim. They were simply told to stop paying the maintenance fees, which they did, they have since found out that Club La Costa terminated their membership on the grounds of non-payment of fees. In other words, ABC Lawyers did nothing, they have also never received a penny of the £30,000 they were promised for their claim, despite signing the contract with ABC in October 2017.

Inside Timeshare has continually stated that the only sure way of making a claim for timeshare purchased in Spain is through the Spanish Courts, using a genuine lawyer registered to practice in Spain, with the knowledge and experience of timeshare law.

You are also unable to make any claim through the courts once you have had your contract terminated, plus you are very unlikely to receive any money back by using the Credit Consumer Act 1974 Section 75. This is a simple fact, the credit card company (if you paid the deposit by card) will always contact the timeshare company, they will obviously inform the card provider that the timeshare was used, so they have provided the goods and services paid for. Section 75 does not cover the fact that your timeshare contract may be illegal under Spanish law.

Once again, it is important that you know who you are dealing with, the TCA may have been independent and impartial at one point, but that was many years ago, we are sure the late Sandy Grey will be turning in his grave, all his hard work has now been turned upside down.

If you have any questions or need real advice on any timeshare matter, use our contact page and we will get back to you. Remember to do your homework before engaging with any company that contacts you or that you find on the internet.


Start the Week: O’Reilly’s Sentenced and Others Under Investigation

Welcome to the start of another week with Inside Timeshare, today we review last weeks news from Birmingham Crown Court with the sentencing of Dominic O’Reilly and Stephanie O’Reilly of Eze Group. We also look at other people and companies who are also under investigation and may just be finding themselves in court.

On Thursday 21 March at Birmingham Crown Court, Judge Laurence Creed passed the following sentences.

Dominic O’Reilly, jailed for 2 years 4 months, disqualified from directorships for 9 years.

Stephanie O’Reilly, 9 months suspended for 2 years, 18 months suspended for 2 years plus, disqualified for 6 years.

Dominic & Stephanie O’Reilly (Birmingham Mail)

Inside Timeshare has received a transcript by a court reporter, which although it is not verified, it does match reports published in the press.

In the Prosecution opening statement, it was asked that the judge consider monetary harm, this was extremely high according to the prosecution, with 36 complaints, 90 in process and 45 further complaints pending.

The prosecution also explained the emotional impact, consumers were told they had no cancellation rights along with aggressive sales tactics. It was also mentioned that the defendants were told to stop these tactics including the institution of cancellation rights, but these did continue even after Trading Standards began investigations.

In mitigation, the defence for Mr O’Reilly asked for the sentence to be suspended as he did plead guilty at an early stage. He also told the court that Mr O’Reilly is now 54, in ill health and in need of a heart operation.

The fact that one elderly couple aged 68 and 69, one who had recently had a stroke, the other had diabetes including an attack during the meeting, were made to transfer money before being allowed to leave, does make the above mitigation plea a complete joke.

Miss O’Reilly’s defence used her being the mother of a 1-year-old baby which is breastfed and she is now 11 weeks pregnant. Also, she has no support structure in the UK, as her parents live in Tenerife, that her partner would have to give up his job to look after the baby if she was jailed.

In all, the 36 complaints totalled £425,000 of which only £3,813 was ever refunded, Trading Standards found another 100 complaints totalling £1.3 million. In all the company made by 2017 around £3.375 million.

Much of this money was transferred to the Tenerife company Regency Shores SL when the customers believed it was being paid to Eze Europe Ltd.

The judge also highlighted several clients, that were sent threatening letters for payments when the client wanted to cancel. One client had to call their daughter to help pay, then chased with a letter before action.

The client cases in this trial are only the tip of the proverbial iceberg, there are hundreds more, unfortunately, many of these are now subject to scams due to this trail. Cold calls from companies stating they are working with or have been appointed by the courts to help them get money back which the courts are holding. As we have said before this is not true.

The O’Reilly’s are now being investigated under the Proceeds of Crime Act, The authorities have to power to seize accounts and assets such as houses and cars if it is deemed they are from the proceeds of crime. The problem now is can they link it, where is the money, are any properties in their names, or are they in his wifes or her partner’s names. If so can it be proven the money used was from the O’Reilly’s in the first place?

We can only wait and see.

If you have been a client and receive any calls regarding money being held for you, then contact Inside Timeshare. We will then explain where you stand and if you are able to get anything back.

Link to the Birmingham Mail

https://www.birminghammail.co.uk/news/midlands-news/timeshare-boss-dominic-oreilly-jailed-16010172?fbclid=IwAR1HB-9OyDuv4d5Xytwk0mjX7ZmeIWIWJNGMZqUibWaE7fKXa0nR__dbnH0

Another investigation is also being conducted into several Mark Rowe companies, by the Regional Organised Crime Unit of Avon and Somerset Police, along with the authorities in Tenerife.

Mark Rowe

This investigation is very similar in nature to the one into Eze Group, it is still underway and no new or further information is yet available. But no doubt we may see a case in the courts in the near future.

Over the past few months Inside Timeshare has also been following several other names, Ali Farhoud, Alex Farhoud and Lee Burton, all linked to Silverpoint.

Ali Farhoud

In the case of the Farhouds and their company Nordic Consulting Canary Islands SL, they now entice their old Silverpoint clients with legal action against their one-time employer Silverpoint. See the links below for further information.

We have from very reliable sources been informed that criminal denuncias have been made to the Spanish authorities against all three. Many of these by their very own clients.

Although we know that these investigations take time, especially when new complaints are likely, one thing is certain, the authorities always get them in the end.

As and when new information comes in, it will be published on these pages.

If you require any further information or have had dealings with any of the companies mentioned, then use our contact page and let us know. Inside Timeshare will get back to you and point you in the right direction.

As usual, a word of warning, before you deal with any company that contacts you or you have found on the internet or from an advert, do your homework. If you are not sure then contact Inside Timeshare.

Police Investigation

This article has been altered due to concerns by the Police that certain information may affect their investigation.

As we know the Regional Organised Crime Unit of the Avon and Somerset Police is investigating several companies which are part of the Mark Rowe group, these are:

A & S Police

In the letter they have been sending to clients they state that evidence has been provided by one company, Financial Institutions and Hotels, they are also following up on reports that have been made to the Action Fraud website.

We know this is going to be a long drawn out investigation as it will be covering many clients and many years, so we do not expect a conclusion soon.

When we do get some answers they will be published on these pages.

Police ROCU UK

If you have had any dealings with the companies under investigation and would like to know where you stand, then contact the Regional Organised Crime Unit at the following:

[email protected]

Telephone: 01278 647117

South West Police ROCU. DC 4624 Katie Andrews. PO Box 37, Valley Rd, Portishead,Bristol. BS20 8QJ

We are sure they will want to hear from you.

Inside Timeshare would also like to hear from you if you have had any dealings with any company which you have paid and have not delivered on their promises or even just disappeared. Use the contact page on the website and we will get back to you.

Timeshare Fraud: Happens on Both Sides of the Pond

We all know the “scams”, many timeshare owners have fallen victim to them over the years, from the “we will sell your timeshare for you”, “we can get you a legal surrender” to “we can get your money back and your contract cancelled”.

In Europe, as Inside Timeshare has highlighted in many articles over the past months, the proliferation of so-called claims companies and law firms is rife. From companies such as Litigious Abogados the rulings made by the Spanish Supreme Court have given them the tools to fool you the owners.

Many other companies who once peddled other products are also getting in on the act, companies such as the Monster Group, owned by Mark Rowe, now have a company called ABC Lawyers. All using the rulings as if they were their own, that only they can get your money back and cancel those contracts.

In the past it was the resale and transfer companies, many would charge to “relinquish” your timeshare, but would actually transfer it to a third party for 1€. Then after about 2 years, you find the demands for arrears in maintenance fees dropping through your door. The timeshare company does not recognise the transfer made by the company you paid. This is the problem Mrs B has had with MacDonald Resorts.

In the US this is also a very big problem, Irene Parker in today’s article continues to look at the US market, and what can and is being done to stop these fraudulent practices and protect you the consumer.

How to Reduce Fraudulent Timeshare Transfers

The Smart Money Turns to Logic and Simplicity

By Irene Parker 21 March 2017

goal chart

The National Timeshare Owners Association works diligently behind the scenes to stop fraudulent timeshare transfers by working with attorneys, law enforcement, regulators and other stakeholders in the timeshare community. It’s a collaborative effort as we highlighted last week with HOA Collection Agent Kristi Hanley. She explained the pervasive and unending attempts to defraud timeshare owners and developers alike along with the financial consequences.

http://insidetimeshare.com/timeshare-hoa-collections-agent-shares-experience/

 Gregory Crist, CEO of the NTOA says “This is white collar crime that we call the “Viking Ship” model. It is well funded and highly sophisticated. By design, it is creating further damage to the secondary market at a rapid rate and leaving behind a trail of clouded deeds. This is a serious problem we have on our hands right now. At the NTOA, we are sharing “Best Practices” with HOA’s and helping them utilize proper safeguards to protect themselves.”

However, there is light shining on the horizon. After our interview with Kristi we followed up with Dave Heine at requestmyestoppel.com and learned about Timeshare Pro Plus, a simple and effective way to reduce timeshare transfer scams. Today we will examine this innovative Cloud based technology and then hear what Laura Hey, Assistant Manager at Silver Beach Resort Daytona, has to say about timeshare transfer problems and about Timeshare Pro Plus.

According to the company’s website, Timeshare Pro Plus can improve timeshare transfer efficiency by at least 75% while reducing timeshare transfer fraud.  

If you are a timeshare owner wondering why you should be concerned with the nuts and bolts of a timeshare transfer, review this fifteen page Department of Justice timeshare scam report.

https://search.justice.gov/search?query=timeshare&op=Search&affiliate=justice

Everyone needs to do their part to stop fraudulent transfers. When a company contacts you asking if you would like to get rid of your timeshare, be the detective. Write down the name and location of the company, the website address, the caller’s name and a phone number to call them back.

The beginning of the timeshare hamster wheel, as described by a former timeshare sales agent, is the vacation give away. Those calls are usually outbound only and if you ask for a call back number, they will make one up or hang up. Transfer agents do offer more information as they must pose as a legitimate business.

Be an empowered and informed timeshare owner. Leave the desperate, angry and confused shackles behind. Become an advocate. If you are able to gather this information, report it to one of our advocates and we will take it from there by forwarding the information to the National Timeshare Owners Association.

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

Here are Timeshare Pro Plus bragging rights  Timeshare Pro Plus puts everything the resort’s back office needs to efficiently transfer a timeshare deed or contract while implementing some safeguards in the transfer process, under one umbrella by using the latest Cloud technology. This saves time, money and paperwork.

This software incorporates SSL encryption

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

The data center is HIPPA Compliant assuring the level of security demanded by the medical community.

https://home.timeshareproplus.com/

When Kristie Hanley said cleaning up the timeshare transfer business might be accomplished by requiring a simple signature from the timeshare resort, it sounded too simple and logical to be true so I contacted Dave Heine at Timeshare Pro Plus.

Sure enough, it is not simple. There are four parties involved in a timeshare transfer: The timeshare seller

⦁ The timeshare seller

⦁ The timeshare buyer

⦁ The transfer agent

⦁ The resort – pictured is Maui Hill – our favorite timeshare resort

Kristie’s suggestion was a good one, but requiring a signature from an HOA is not applicable to timeshare any more than it would be selling your primary residence. You don’t ask your HOA to sign your contract when you sell or buy a house or condo, but the HOA can put a lien on your property if you are past due on fees.

The same thing happens in timeshare. As Dave explained, timeshare scams are caused when the fictitious buyer is an individual or a company that has no intention of paying future HOA or timeshare maintenance fees. These companies charge upwards of $5000 or more to guarantee your transfer out of your timeshare unit, but in a fraudulent transfer the buyer disappears or was non-existent in the first place as soon as the transfer agent receives the owner’s transfer fee. Owners thinking they disposed of their timeshare learn the resort did not accept the transfer when they receive an invoice for maintenance fees at the end of the year.

I asked Dave how many resorts are using Timeshare Pro Plus. “Out of approximately 1000 or more resorts we work with about 50. Timeshare companies have been relying on the post office since before fax machines were invented. Resorts are slow to embrace modern technology from a fear of being cost prohibitive or from familiarity. Many take the approach of, we have always done it the way we have been doing it, it works, so why should we change?” offered Dave.

We would still be reading by kerosene lamps with that mentality.

One resort that is keeping up with modern technology is Silver Beach Resort in Daytona, Florida. Laura Hey, Assistant Manager, describes timeshare transfer as “a no man’s land” encompassing transfers from here to Hawaii and beyond. The problem is worldwide as told by one of our Inside Timeshare readers this week.

http://insidetimeshare.com/merdith-pritchard-readers-experience/

Ironically, Laura said many of the fraudulent companies are not in Florida. Florida is a mecca center for timeshare. Laura feels this may make it easier for the perpetrators to be caught operating in a state always on the watch for fraudulent transfers.

Silver Beach uses Timeshare Pro Plus and acknowledges it has made a difference, but Laura does not feel the problem can be eliminated by software alone. It takes people working together, more information, hard-hitting questions and legislative efforts. “We feel a sense of joy and victory whenever we outwit those preying upon the vulnerable,” said Laura. “Recently we received two recorded deeds, but we are not sure the transfer is legitimate. More needs to be done to make sure that, for example, a timeshare delinquent $10,000 in maintenance fees isn’t transferred to a person that doesn’t exist. When we requested a driver’s license to confirm the identity of two buyers, we learned both Nevada driver’s license were fake.”

Laura went on to warn timeshare owners to stay away from Postcard companies.

http://tstoday.com/members/magazine/issue118/39-postcard%20warning.pdf

 

It seems there is no end to the creativity and the ingenuity generated by timeshare’s lack of a secondary market. In summary – here is what we at Inside Timeshare propose:

Work towards an improved and viable secondary market.

Ask your resort if they use Timeshare Pro Plus and if not, ask what the resort does to ensure legitimate transfers.

Report companies that call asking if you want to be released from your timeshare.

Help spread the word to encourage people to ask the right questions when buying a timeshare, including talking to a member of the US Licensed Timeshare Resale Broker Association to compare the benefits or lack of benefits buying on the secondary market.

http://www.licensedtimeshareresalebrokers.org/

I hope more resorts look into Timeshare Pro Plus because reducing timeshare transfer fraud is one point timeshare owners and developers can agree on.

For more information about Timeshare Pro Plus contact Dave Heine.

http://resorttrades.com/business-directory/timeshare-pro-plus/

world hub

As we have seen, much of the problems around these “scams” and “frauds” are actually caused by the industry itself. By over valuing  the product as “an investment” as if it was actual “real estate”, lack of a resale or secondary market to the selling of contracts that breach the laws.

When there are problems such as this, it leaves owners with nowhere to go, they are then vulnerable to the clever “scammers” who then fleece the desperate of thousands.

If you need any help or advice on any company contact Inside Timeshare, we can point you in the right direction. We will show you how to check out these companies for yourself, remember doing your due diligence will save you money in the end.

  

 

TCA: What are They Doing?

Following on from yesterday’s article 1 November, on the TCA appearing to take credit for another company’s actions, today they posted a rather scathing report on Anfi.

Although Inside Timeshare agrees with the content of the post, that Anfi and other companies sales tactics can be on the aggressive side, it does make you wonder what their game is.

Much of the article explains sales tactics that were used in the past, from what Inside Timeshare has found out many have changed their style. Somehow, this article feels like it came from the past, with all that is going on with timeshare especially at Anfi, would Anfi allow their sales staff to act in this manner today?

So again the question is what is the TCA up to?

Could it be that the managing company under Mark Rowe is changing direction, after all just recently two of his companies have received not very favourable reports in the press. Most recently the BBC Scotland program aired on Monday 24 October, where the BBC sent an undercover reporter, Fergus Muirhead to investigate and record the meeting to sell his mother’s timeshare, set up by Sellmytimeshare.tv where at the meeting he was offered the chance to hand the timeshare over and also pay for Monster Credits. (see link below)

Is the TCA going to be used for a new business model by the Monster Group?

Could it be they are using the past good name of this organisation to lure clients to a new claims company, getting on the band wagon so to speak. It does bare consideration, timeshare and timeshare resales have got into a state of decline, the number of companies offering claims for mis-selling are on the rise, especially in light of the Supreme Court rulings.

It must also be remembered that for any claim to go ahead in Spain, it must be conducted by a Spanish Law firm, that there is no such thing as “no win no fee” or class actions.

If this is indeed the case, the TCA will lose even more credibility, after all it was once a very trusted and influential association among timeshare owners. It was once the only source of credible and trustworthy information, but since the new owners, who have had years of bad press, this is sadly no longer the case. As usual only time will tell and Inside Timeshare will be watching for any new developments.

http://insidetimeshare.com/bbc-scotland-investigates-problems-timeshare-contracts/

 

http://insidetimeshare.com/monster-credits-associated-companies-summary/