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Monster Credits

Mark Rowe: Lansdown Financial

The name Mark Rowe is not an unfamiliar name to these pages, for those of you who have had dealings with the myriad of companies under his ownership, from Monster Credits, Monster Rewards, ABC Lawyers, ABC Legal, Jive Hippo and not to forget Lansdown Financial Ltd. As we know along with the many “clients” who engaged the services of Rowe’s “legal” firms to “relinquish” their timeshare and then being passed on to Lansdown Financial for a “compensation” claim on a no win no fee basis. A new twist in the story has now appeared and it is rather disturbing.

Lansdown Financial Ltd, Company number 09742346 is another Mark Rowe company, he resigned as director in May 2019 but in February 2020 reinstated himself as a director with the resignation of the previous one.

It now appears that Lansdown Financial Ltd is the “Trading Name” of Mellor Solicitors, Company number 10620587, incorporated 15 February 2017. They are also registered with the Solicitors Regulation Authority, SRA No 639178 and have been registered since 19 June 2017.

Inside Timeshare has received several emails from readers expressing concern over an email they have received from Lansdown Financial, this email begins with a “quote” from the Financial Ombudsman. It begins:

“I’m getting in touch about your complaint”.

“I know you’ve asked a claims management company to represent you. However, all claims management companies must be authorised by the Financial Conduct Authority”.

“We’ve now found that your claims management company is no longer authorised to provide this service – so, unfortunately, this means we can’t talk to them about your complaint. But please don’t worry – we can still help you”.

In their reply to clients Lansdown Financial signing off as Mellor Solicitors – Timeshare Team is as follows:

“First and foremost your claim is being dealt with by Mellor Solicitors and we are regulated by the Solicitors Regulation Authority, we are not a Claims Management Company and do not require authorisation from the Financial Conduct Authority.”

“For many of you the claim has been with the Ombudsman for 2 years and they have done virtually nothing, apart from sending you a letter stating that we are sorry and will revert back to you at some point.”

“As a Law Firm we can actively pursue your claim both with the Lender and the Ombudsman. We have recently had some great success stories with Barclays Partner Finance, Natwest and GE-Money. In many instances, we have managed to succeed where the Ombudsman has failed and achieved a better result for our clients.”

“We would remind all our clients that we will not ask our clients for any monies upfront and that we are operating on a ‘No Win No Fee’ basis.”

“For those of you that have returned the Letter of Authority a big thank you, and those that have not please contact us as a matter of urgency.”

“For all those clients who are refusing to do so, please note that you are still under contract and this would constitute a breach. Please let us pursue this matter on your behalf as you have nothing to lose and potential compensation to receive.”

It is the last three paragraphs that have given rise to concern from our readers, that if they refuse to sign the “Letter of Authority” to pursue a claim, then they will be in breach of contract. Surely if you are engaging a firm for any legal matter such as filing a claim especially one that is supposed to be a firm of solicitors, is it not the clients right to cancel the claim if they so wish?

Is this yet another case of the bullying tactics of Mark Rowe, just as we have seen in the past with his other ventures?

Mark Rowe

When having a look at the “Mellor Solicitors” website, we came across something that Inside Timeshare finds rather disturbing. Under the heading of “More” on the menu bar is a drop-down box with a link to the following page:

It appears that Mellor Solicitors (Lansdown Financial owned by Mark Rowe) is pursuing claims where the client purchased using a credit card, in other words, a Section 75 claim under the Credit Consumer Act 1974.

There is obviously something not quite right here, one company sells the product Jive Hippo (replaced Monster) which we already know is not worth a thing, then another company still owned by Rowe makes a claim for “compensation” from the credit card company!

Surely, this cannot be right, do the credit card companies not realise that a claim is being made by one company against them for payments to another, yet to all intents and purposes they are one and the same being owned by the same person?

Do the “lawyers” at Mellor know the full story behind Mark Rowe, or, is he attempting to pull the wool over their eyes?

As usual, we let you the reader decide.

Links to company records.

Start the Week

Welcome to the start of another week with Inside Timeshare, over the weekend the emails have been coming in thick and fast from clients who have had dealings with the Mark Rowe companies such as ABC legal. All have the same story and also have now got the same problems. We also look at the latest news from the courts which came in this morning.

As we know ABC Legal was one of the Mark Rowe companies, offering “exits” from timeshare contracts with the promise of “compensation” at the end of it. Many of our readers who contacted us ended up with the “service” after being contacted by Rowe’s other companies such as Monster Credits and then Jive Hippo.

The promise was to get out of the timeshare but to do so the client had to purchase the products Monster Credits and Jive Hippo (which replaced Monster). Once they had made the purchase then ABC would “exit” them from the timeshare.

Unfortunately, all were told the same thing, “don’t pay any further maintenance”, if the timeshare company sends out demands they should ignore them and send them to ABC. They were also told not to contact their timeshare company, well, we know why, had they done so they would have found out at an earlier stage that they were not “exited” from their contracts.

All received the same “certificate of termination” from ABC who stated that as far as they were concerned the timeshare contract was ended and they did not envisage any timeshare company chasing for arrears.

Unfortunately, this is not the case, all our readers have received demands and in some cases threats of legal action if not paid.

As we reported in previous articles, ECC has taken over ABC assets and is now in the process of contacting clients. ECC works with M1 Legal and is looking into each case on an individual basis. If you had dealings with ABC you can contact ECC on the following email and see what they can do for you. [email protected]

We now move to the latest news from the courts, this time from the Court of First Instance in Palma de Mallorca.

This case involves Restotel SA and Clubotel SA, both part of the Ona Group, with the court declaring the contract illegal and therefore null and void. The court ordered the French client to be repaid his full purchase price of 36,876.36€, the court also ordered by way of penalty against Restotel to refund in double all payments made during the statutory cooling-off period amounting to 31,501.64€

The court also ordered the company to repay maintenance fees to the tune of 7,736.35€ giving the French client a total of 76,114.35€ plus legal fees and legal interest.

This is yet another happy client of Canarian Legal Alliance who is now timeshare free.

If you have a timeshare problem and would like to know your legal position or if you have been contacted by any company regarding relinquishment or claims and would like to know if they are genuine, please use our contact page and Inside Timeshare will get back to you.

Mid Week Report

So far this has proved to be a very busy week with many emails and lots of research to get on with, so Inside Timeshare apologises for the lack of an article yesterday. Only recently Inside Timeshare reported that ECC/M1 Legal has taken over many assets and clients of various Mark Rowe companies such as ABC Legal and ABC Lawyers. We have received many emails from clients regarding yet two more Mark Rowe companies being taken over, but what will this mean for the clients?

We begin with Lansdown Financial Limited, as we all know this is the (Rowe) arm which ABC passed clients to make a claim against their timeshares on a no win no fee basis. But as we know they had to have their contracts cancelled first.

Inside Timeshare has never had any reports of any client ever receiving the promised “compensation” and the question has always been how will they be claiming this “compensation”?

As we have not had any reports this is a very difficult question to answer, all we can guess is that no claims were ever processed or just failed under “no grounds” for a claim. Your guess is as good as mine.

Well, it now seems that there may be a glimmer of hope for clients who have been passed to Lansdown by ABC, a law firm based in Manchester has now taken over the assets and clients of Lansdown Financial.

The law firm is Mellor Solicitors Ltd, they are a duly registered company and as a law firm are registered with the Solicitors Regulation Authority, with the SRA Registration 639178. Their address is:

Mellor Solicitors Ltd, 8 Church Lane, Oldham, Lancashire, OL1 3AP

Their website:

Hopefully, this should be good news for those clients as Mellor Solicitors have a proven track record in the field of compensation claims, we certainly hope so.

The next one is rather interesting, this concerns yet another Mark Rowe company and product called Jive Hippo, as you are all aware this product or club replaced the very discredited Monster Credits and Monster Rewards which came before.

The company which has taken over Jive Hippo members is called Gr8stays, which is also a club based travel company offering discounted prices on accommodation flights and a host of other products. All we can say is that once again we hope that those members of Jive Hippo who felt cheated may now get the deals they were promised originally.

As always time will tell.