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Hollywood Mirage Club

Friday’s Letter from America

Welcome to this week’s Letter from America, today’s article by Irene Parker explores the Whistleblowers of America Code of Ethics. A Code of Ethics is meant to be lived by. In timeshare, a Code of Ethics has been something to write and post on your website, but never seem to be followed. It doesn’t help that 200 or so of our readers who have reported violations in ARDA‘s Code of Ethics have been dismissed by the very executives that sit on their board. We take our hats are off to Whistleblowers of America for taking a Code of Ethics seriously. But then Whistleblowers are not in it for the money.

Hollywood Mirage Club

Inside Timeshare has been asked by an independent member of the committee at Hollywood Mirage Club for members to make contact with him as soon as possible. He and one other will be standing for election to the full committee at the AGM at the end of June. The unfortunate thing is that they have been told that there is “no mechanism” for them to contact other members with the Secretary stating he will not allow it under the GDPR (The EU General Data Protection Regulation). A move obviously designed to control the voting, but Article 47 of the GDPR “fully considers the right of members of groups (clubs) to communicate with each other”.

To make contact directly with this member who is standing please use our contact page and we will send you his contact details privately. It is in your interest to get together and have your say.

Now for Irene’s article.

Whistleblowers of America Code of Ethics

As Applied to Timeshare Support Mentors

Information about the 8th Annual WhistleBlower Summit and Film Festival to be held in Washington D.C. July 28 – August 1:

http://whistleblowersummit.com/

By Irene Parker

Friday, June 7

A Whistleblower is normally a person associated with a corporation or government agency that blows the whistle on wrongdoing as it pertains to waste, fraud and abuse, medical errors and wrongful death. You would not think an old lady crying from the rooftops of Florida about vacation plans would qualify, yet the harm done to veterans and active duty service members on the receiving end of a fraudulent timeshare sale has financially, emotionally, and physically, harmed many. Of the 841 families who have reached out to us, 106 are veterans and active duty.

We are asking for your signature on this petition for reform. You don’t have to be a timeshare member to sign.

https://www.change.org/p/state-legislators-in-arizona-florida-and-nevada-demand-reform-of-the-timeshare-industry-s-unfair-and-deceptive-practices

A grown daughter contacted me on behalf of her Bronze Star recipient father. She could not answer all my questions about the timeshare, so I told her to ask her father about it. He had a heart attack when they were discussing it, and at the ER, the doctor noted he had a heart attack two years prior when asked about his timeshare. Her parents are the kind of people who saved up and paid cash for cars, He and his wife had been upsold to the point he had to take out a reverse mortgage because he could not afford the timeshare loan payments. He said every time he walked in the front door, he felt like he was losing his home. A Navy veteran declared bankruptcy. He had been upsold to $2,700 a month in timeshare loan payments, living on his letter carrier’s pension, charging to a number of credit cards before his grown daughter found out.

Whistleblowers of America’s Code of Ethics spoke to me. I thought to myself, “Guilty as charged!” as I read through them.

It’s not easy to live in a state of constant anger, moved by the voices of those desperate and deceived. The only thing that keeps me going is hearing the voice turn from a desperate voice to an empowered voice.

From the Whistleblowers of America Code of Ethics:

  • Counter-balancing dysfunction responses to wrongdoing with informed advocacy and resilience, skill building is the cornerstone of interactions,
  • Understand legal processes and procedures, a guide in problem solving and decision making to overcome toxic tactics.

I employ skills I learned at CASA (Court Appointed Special Advocate) writing court reports for Family Court judges and interested parties to make a determination as to the best outcome for a child in state care.

I learned an important lesson from my husband Don, a pharmaceutical researcher. The first thing a pharmaceutical company will do if they don’t like a lab’s answers, that would allow the launch of a billion dollar a year drug, is to blame the lab. Don told me to fight with data, not words.

A mentor needs to know their boundaries.

I don’t know if I speak for all whistleblowers, but I think there is a tendency to become over-involved, breaking through necessary boundaries. I will share an example of how I overstepped mine, but in the heat of the battle, we bend rules.

A Harvard graduate and fellow Rotarian turned out to be a brute holding a Korean lady hostage. Thankfully, another fellow Rotarian was our chief of police. He helped me rescue the mom and their toddler. Major Ganot of the Salvation Army was also in my Rotary Club. She could be a Major in anyone’s army after spending a couple decades in Haiti.

Mom and child stayed with us before we returned them both back to Korea. Mom had been a manager of Duty Free shops in Korea before coming to America. Her parents were math teachers at a university. The first night at our house I heard the child screaming. I went to ask mom what the child wanted. Mom replied, “Irene,” the child grabbed my neck and clung. Dad also had child porn on his computer. The police chief found THC in the refrigerator which mom said he used to put on his pancakes. He had DTs and once dropped the child at a Rotary function.

The advice Major Ganot gave to me is the advice all mentees and mentors should heed. “You are less effective if you become part of the storm.” Doctors call this intellectualization, in that if they went into a tailspin every time they lost a patient, they would lose effectiveness. This doesn’t mean the doctor doesn’t care. It means he or she must put their role is perspective.    

In psychology, intellectualization is a defense mechanism by which reasoning is used to block confrontation with an unconscious conflict and its associated emotional stress – where thinking is used to avoid feeling.[1] It involves removing one’s self, emotionally, from a stressful event.

https://en.wikipedia.org/wiki/Intellectualization

Whistleblowers of America Code: Ethical Standard #2

Shared Experience Rapport

I appreciate more than ever the fidelity of “Semper fi” that exists among those battling a common enemy. Lifelong friendships have blossomed and grown. Once a timeshare dispute has been resolved, we encourage the person made whole, or as whole as possible, join our efforts to respond to others.

The moto of Whistleblowers of America is Speak Truth to Power. I would like to add to that the headline this reporter used in his investigative report about ALEC, a powerful lobby. The television reporter led with “Holding the powerful accountable” and I see “Holding the powerful accountable” as the next step after speaking truth to power.

Ethical Standard #5 Non-judgement A mentor needs to be reflective and inquisitive, but not judgmental. A mentor does not adjudicate. They facilitate problem solving rather than solve the problem.

An obstacle to resolving any dispute is getting your opponent to listen, as opposed to just hearing what the other person is attempting to communicate. Callous customer service representatives “hear” the complainant and respond, “You signed a contract.”

They don’t listen. Leadership coach Stephen R. Covey said it best:

11. Most people do not listen with the intent to understand; they listen with the intent to reply.”

https://www.inc.com/dave-kerpen/15-quotes-to-inspire-you-to-become-a-better-listener.html

My collaborator Michael Santos at Straight-A Guide, teaches how self-advocacy can overcome struggle. The outcome may not be what you expected. It may not be the outcome you wanted, but staying the course with determination, and making the most of available resources, is part and parcel of advocacy and self-advocacy. A Whistleblower needs both as they must advocate for their cause, and they must advocate for themselves.

Ethical Standard #11Self-care

The words “disengage when necessary” hit me like a dagger. I hear from one to five infuriated timeshare members a day, seven days a week. The unhappy emails outweigh the “we did it!” emails. Resiliency is a word often mentioned in whistleblowing. Hurtful potshots from our opponents can weigh us down or sharpen our sword. Author Carlos Castaneda, a student of Yaqui Indian Don Juan, described them as petty tyrants.

I have a friend in Sedona by the name of Pete Sanders, a Navy veteran. A technic I learned from Pete, during one of his Free Soul sessions, taught me how to find my brain’s Limbic Center and Joy Center. As I understood Pete’s lecture, you can shift your negative thoughts by employing Pete’s techniques.

The limbic center is somewhere behind the eyes and between the ears. It’s kind of a negative thought center. Think about a time you were so angry that you were acting out in front of your spouse and kids. All of a sudden the doorbell rings and you snap into normalcy. According to Pete, you have shifted negative thoughts from your Limbic Center, to somewhere in the frontal lobe of the cerebral cortex, the Joy Center, a compartment that holds positive thoughts. I took a class in head and neck anatomy and two semesters of A & P, but I’m getting out of my depth.  But trust me; even if I have botched the explanation, it works. I swear that I can feel the “half empty/half full” feeling before and after shifting the same thought.

Pete Sanders of Free Soul

Pete Sanders is an honors graduate of Massachusetts Institute of Technology with principle studies in BioMedical Chemistry and Brain Science. Accepted to Harvard Medical School, he chose instead to pursue independent mind/body potentials research. That quest led to a revolutionary discovery: how to directly stimulate the brain’s natural mood-elevation mechanisms.

This technique provides a natural alternative to using alcohol, nicotine, drugs, or overeating for coping with life’s challenges. It gives you a method to enhance your feeling of well-being without being dependent on achievement or relationship success.

I look forward to this year’s Whistleblower Summit. I didn’t attend the Whistleblower Summit last year because I thought I was a whistleblower. I attended on behalf of the veterans and active duty service members harmed by timeshare. An active duty service member can lose his security clearance and his career over a mortgage foreclosure, so don’t think timeshare is a silly topic. One Marine lost his air unit command over a timeshare loan foreclosure.

There are laws protecting traditional whistleblowers, but not individuals. I’m alone. But an individual is alone only if they don’t reach out to other whistleblowers for help and support. Rosa Parks was one person who committed a courageous and dangerous act. She sat in the front of the bus. It was a small act, but possibly inspired by the actions and words of Dr. Martin Luther King, Jr. Dr. King was not so naïve as to think he was going to resolve racial divide once and for all. He knew this problem would not likely be solved in his lifetime. That did not deter his efforts.

One financial journalist called me a gadfly. “You’re nothing but a gadfly to this timeshare company,” he sneered. I looked up the definition.  

The original definition was an insect that stings cattle. Somewhere around the Middle Ages, in England, the meaning of gadfly morphed into “an annoying person who spurs others to action.”

I’m okay with being a gadfly. When I told my Free Soul Florida mate, attorney Mike Finn, that the journalist called me a gadfly, Mr Finn suggested an adjective, “How about the Green Gadfly?” “Like the Green Hornet?” I responded.

A few weeks ago I had the opportunity to explain to the attorneys who deposed me for six hours why Mr. Finn calls me gg. The deposition serves as an example of retaliation. I enjoyed explaining to my interrogator lawyer why I am called gg. Gallows Humor, or Humour, as my British collaborator would spell, should be included as a defense mechanism to Ethical Sandard  #11 Self-care . Humor really can be our best medicine.

Thank you to Whistleblowers of America for your support because this is not easy. My twilight years are anything but relaxing.       

https://whistleblowersofamerica.org/

Statement of

Ms. Jacqueline Garrick, LCSW-C

Executive Director

Whistleblowers of America

Before the

Committees on Veterans’ Affairs

U.S. Senate

U.S. House of Representatives

March 14, 2018

Excerpt from report:

Fraud and Scams Against Veterans:

Although WoA recognizes that it is not inherent within the VA mission to protect veterans from fraud and scams that could cost them their benefits, it suggests that it could be assistive in educating veterans against these unscrupulous tactics. For example, WoA has had multiple complaints from veterans related to timeshare deceit and bait and switch tactics, which are defined by the FBI as fraud for profit.  Often elderly veterans are mentioned as being targeted by the Timeshare Advocacy Group, TM which fights for active duty and retired military who fear losing their security clearance, career, homes or other assets.  Foreclosures and financial distress because of these misrepresented investments are happening every day to elderly disabled veterans and their families. In the past, VA has cooperated with the Consumer Financial Protection Bureau (CFPB) over mortgage and other loan scams that caused financial hardships for veterans.  Home loans and timeshare loans are identical as both are reported as foreclosures. WoA asks that Congress consider a role for the VBA Employment and Economic Initiative (EEI) could play in cooperation with CFPB to educate and protect veterans from unscrupulous financial predators and fraudulent practices.

Thank you, Irene, for all your hard work in getting these articles ready, along with all the work you do helping those with problems, you are a thorn in the side of the timeshare industry, as well as a Green Gadfly, but you are our thorn and our Green Gadfly!

Paramount – Club Paradiso Tenerife

Information has been received by Inside Timeshare that the resort known as Paramount – Club Paradiso has closed. Those with bookings have been refused entry on arrival and moved to other resorts such as Hollywood Mirage and Beverly Hills Heights.

The telephone is on constant voicemail and the website is no longer working

Telephone: +34 922 787 650

https://www.clubparadiso.com

If you have purchased any product such as standard timeshare, investment packs, company participations or Keys Concierge use our contact page and get in touch. Inside Timeshare will explain your options and point you in the right direction.

That is all for this week, join us again on Monday for Part Two of Exclusive Breaking News: The Truth Behind Silverpoint Exposed.

Have a great weekend.

Wise old dog

Europe: Silverpoint News. US: News from Irene

Recently Silverpoint has been making the headlines due to the rulings against them not just at the Supreme Court, but all the lower courts on Tenerife have also followed suit.

Now it has been announced that Silverpoint has withdrawn its membership to the Resorts Development Organisation (RDO), this will come as a blow to the timeshare industry trade body, as Silverpoint was a major contributor.

Another announcement was from The Association of Timeshare Owners Committees, (TATOC), only recently Silverpoint downgraded their membership from Platinum to Silver, now they have withdrawn their membership completely. Again Silverpoint was a major source of funding to TATOC. So the donation to them of $30,000 by ARDA has come at the right time. TATOC have also stated that the following resorts will remain affiliated members: Palm Beach Club, Hollywood Mirage Club and Beverly Hills Heights. We also have to remember, part of Beverly Hills Heights is being sold off, with many members being moved to other apartments or to the Hollywood Mirage.

beverly hills heights
Beverly Hills Heights

Silverpoint have also announced that they will no longer be selling “Timeshare”, well that is a surprise, as according to them in their own evidence to the courts, they sell affiliations to a club and “weeks to investors” and this was not timeshare. Fortunately the Supreme Court did not agree with them, this court stated they did sell timeshare, that the so called “investors” were in fact consumers of timeshare.

Many of these cases have been reported here on Inside Timeshare, for more information on this have a look at the Canarian Legal Alliance website news section. All the Supreme Court judgements have been published by them.

https://www.canarianlegalalliance.com/category/silverpoint/

So now the question has to be asked, what are they going to be selling if they are not selling timeshare?

Rumour has it, from very reliable sources, Silverpoint are going to be selling “Holiday Packs” and “Freehold Property”. Obviously, if they have withdrawn membership from the timeshare industry trade body, the “holiday packs” will not be coming under timeshare law, so what will that be regulated by?

On the “Freehold” side, is this going to be full freehold or is it going to be a rehash of Fractional?

Is this going to be regulated by Real Estate Laws?

Another question that needs to be asked is, could all this be down to the the courts now rejecting Silverpoints defence and finding at last in favour of the consumer?

Will the RDO and TATOC also now acknowledge the fact the law in Spain as laid down by over 50 Supreme Court rulings is correct?

Only time will tell, we will be keeping an eye on developments and report them here, as and when the news comes in.

Today we also publish another story from our US writer Irene, in this short article she announces the start of the new series from Fox News Property Man Season 3 with Bob Massi.

Bob Massi is a renowned Nevada lawyer with many years experience as well as a TV celebrity.

Irene and her husband Don will be on his show on 14 April, they recorded an interview segment some time ago with Bob Massi, on their own timeshare experiences. So Irene and Don have become “timeshare TV rock stars”. (I must get their autographs).

rock star cartoon

FOX News Property Man Season 3 Premiere airs Friday April 7

Follow up to first timeshare segment “How to Get Rid of Your Timeshare”

news paper

By Irene Parker

April 5, 2017

Season 3 of The Property Man with Bob Massi will begin airing this Friday, April 7th at 8:30 PM ET on FOX BUSINESS NETWORK. The show will continue to air on Friday evenings on Fox Business Network (FNC’s sister channel) at 8:30 PM ET.  We are looking forward to Season 3 in Arizona airing and wanted to thank all of you for joining us on the show.  I will send individual emails to all of you with the exact air dates for your segment(s).  We welcome all social media promotion and interaction:

Bob Massi Facebook: www.facebook.com/RealBobMassi

Bob’s prior Timeshare Segment featuring Licensed Timeshare Resale Broker Association Members:

http://insidetimeshare.com/?s=bob+massi

Bob Massi Twitter: @RealBobMassi

In case you haven’t checked out Property Man website and clips,

http://www.foxnews.com/shows/the-property-man/index.html

http://video.foxnews.com/playlist/on-air-the-property-man/

calender sheets

My Vacation Plan has turned my life upside down. Let’s review the timeline.

July 2015 I attended a timeshare sales presentation where my husband and I were blatantly lied to. The same day I learned 4500 hundred promised exchange points were credited only 3000 the third year I used the program. I turned on the television and watched Las Vegas Attorney Bob Massi, host of Property Man air “The Queen of Versailles” about Westgate timeshare owners. I wrote to Mr. Massi and was selected for an interview because, out of a multitude of respondents, I was the only one who wanted to talk about the positives of timeshare, in addition to the negatives.

http://insidetimeshare.com/?s=peasant+of+venice

Second, advocacy efforts contributed to the Arizona Attorney General’s $800,000 settlement against Diamond Resorts and the issuance of an “Assurance of Discontinuance.”

http://insidetimeshare.com/?s=arizona+attorney+general

Last, but not least, one of the oldest law firms in Nevada filed a billion dollar class action against the company. A motion is pending, as reported by Irina Allen.

http://insidetimeshare.com/timeshare-news-across-atlantic/

http://insidetimeshare.com/?s=billion+dollar+lawsuit

Diamond Resorts was acquired by Apollo Global Management. Apollo was founded by banker Leon Black. Mr. Black also founded Drexel Burnham Lambert of junk bond fame. When DBL declared bankruptcy, Mr. Black founded Apollo.

https://www.thestreet.com/story/13624491/1/is-apollo-returning-to-its-junk-roots-with-its-acquisition-of-diamond-resorts.html

Stay tuned to Inside Timeshare and FOX News Property Man for upcoming turns of events.

Advocacy Works!

http://insidetimeshare.com/?s=advocacy

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

around globe

Related story: FOX Celebrities Dave Ramsey and Laura Ingraham endorse

http://thetimesharecrusader.blogspot.com/2016/11/an-open-letter-to-dave-ramsey-and-laura.html

So there we have it, Silverpoint no longer selling timeshare, the RDO and TATOC losing a major source of revenue and long standing member.

Consumers purchasing in Spain now being protected by the strongest timeshare laws in Europe, with massive payouts for past infractions of these laws. Let us hope that other countries will enforce the law to the same degree and protect timeshare consumers all over Europe, no matter where they bought. After all, that is what the EU Directives on Timeshare were put into place.

If you have any questions about this article or any published on Inside Timeshare, contact us and we will try to answer them for you. If we don’t know the answer we will find out for you. If you have been contacted by or are looking at dealing with any company and want to know more Contact us and we will point you in the right direction.