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Holiday Club Finland

News on Thursday: Day 12 of Lockdown

Welcome to you all from our “house arrest” in Spain, we are now on day 12 (I think?), with the distinct possibility of another 15 days “lockdown” being implemented. Here in Gran Canaria the vast majority of citizens are observing the rules and staying at home unless it is shopping for essentials. Now that all the hotels and resorts have closed with all the tourists returning home the streets and beaches are now empty.

The normally bustling Puerto Mogan

Staying on this particular subject, last week a video was shared around Facebook and other social media of a UK tourist on holiday in Tenerife. She was seen swimming in the pool at the Paradise Park Hotel and it can clearly be seen that the pool is cordoned off.

She was informed by hotel staff that she should get out as use of the pool is not allowed. She refused and the police were called, she ignored them. In the video, one of the police officers strips down and then drags her to the poolside where another officer pulls her out. She is then handcuffed and taken away to the cells while using the usual profanities against the police.

She was held for 24 hours and the hotel refused her back in, they then left the island, she is on bail pending court appearances.

There is only one problem here, she is Joanne Rust, 53, from King’s Lynn, Norfolk and was the Labour candidate at the last election also being photographed with Jeremy Corbyn.

Not what you would call a very good example from a person who would be a representative of your local area. Unfortunately, her escapade has not really made a very good impression to the citizens of Tenerife of her fellow countryman. (see the link below for the full story and video).

https://www.euroweeklynews.com/2020/03/24/selfish-tourist-who-defied-spains-covid-19-lockdown-to-swim-in-a-hotel-pool-in-tenerife-revealed-as-a-hard-left-union-rabble-rouser/?fbclid=IwAR1W8bzGtDLV-O2h5x8HJ8FwJCgBv-SdccYD8mqVuZ4M1HBXiNDx4ki1U6g#.Xnn2ZBvPkeZ.facebook

Although there is a nationwide lockdown, some court staff are still working albeit with smaller teams, so although trials may have been suspended, the courts and the judges are issuing sentences from cases previously heard. Hopefully, this will clear the backlog of judgement waiting to be issued.

The latest were issued in the past few days, the first was a High Court win for a Swedish client against Holiday Club Canaries Sales and Marketing SL and Holiday Club Finland. The client’s contract was declared null and void and the court has ordered the return of over 17,000€.

In another case, a Norwegian client who won their case at the Court of First Instance has now received their payment, even though Anfi as always appealed the judgement.

In this case, the client’s lawyers Canarian Legal Alliance did not wait and launched immediate “Provisional Enforcement and Execution of Sentence”, resulting in the freezing and embargo of Anfi accounts. The client has now received over 31,000€ back into their own account.

So we now have another two happy and timeshare free ex-owners.

As we have reported over the past week or so, all hotels and resorts including Anfi have been ordered to close, this officially came into force today. But, there are still many comments appearing on various social media sites and forums by Anfi members about the attitude of Anfi.

In one post, the member stated that by mistake they have paid double the yearly maintenance fees for 2020. They have been trying to get the overpayment back since January, but, to no avail.

Anfi’s answer, that’s you paid for next year.

Considering the news of the Cazorla’s being taken to court for compulsory liquidation by one of their creditors, this should not be of any surprise to any of the members. In this post, the member has asked the question “who to contact and what to do?” Simple answer: sue them, after all, you mean nothing to them, you are just a source of income.

Another question being asked on these forums is one we have highlighted previously, this regarding cancellation of bookings.

The poster asks why Anfi has not made any direct contact with members regarding this, once again the answer is simple.

As we have reported Anfi is not interested in you, the members, they want to charge you to cancel, then charge you yet again to re-book the week if banked. Then don’t forget that to use this week you will need a “voucher”, but you can only get this voucher if you sign the new contracts Anfi have been trying to introduce over the past couple of years.

For all those who still believe that Anfi is the greatest, this should be a wakeup call that you mean nothing to them apart from your bank accounts. So far Inside Timeshare has not received or found any similar complaints or comments from any other timeshare company, as usual Anfi still believes they can do whatever they like and screw the members.

For further information on your legal rights and options, please use our contact page and Inside Timeshare will get back to you.

That is all for today, remember, observe the lockdown, maintain social distancing and stay safe.

The Tuesday Slot

Welcome to this weeks Tuesday Slot article by Irene Parker, who introduces us to Michael Santos, but first, Monday, May 27 was a major holiday in America. Memorial Day honours veterans & soldiers who work to defend even those who may seek to do them harm. Yesterday Inside Timeshare heard from veteran/active duty service member #105 asking about unfair and deceptive timeshare sales practices. Many of the veterans who have reached out to Inside Timeshare are disabled, five from Agent Orange. We hope other members of the military will reach out to us because when buying a primary residence greater disclosure is required. We are reaching out to provide the same for veterans applying for a timeshare loan. Too many have been financially ruined because they believed false promises made by timeshare sales agents. The Free at Last Timeshare Member Support Manual is another tool in our arsenal to fight timeshare corruption.

The Free at Last Timeshare Member Support Manual

http://timesharedisputeresolution.mykajabi.com/

Offered by the Straight-A Guide Foundation

https://michaelsantos.org/about/
https://michaelsantos.org/about/

By Irene Parker

May 28, 2019

Meet Michael Santos, no stranger to struggle. Rather than succumb to despair, as many would, Michael faced his challenges head-on. Struggle is struggle. His admitted bad decisions led him to serve 25 years of a 45-year prison sentence. While incarcerated, Michael earned an undergraduate degree in Human Resources Management and a master’s degree. Now he works to serve others in struggle through education, contribution to society, and a support network of people who believe in you.  

Michael’s story: 9,135 Days in Prison TEDXConstitutionDrive 2013

I need help. I’m struggling, overwhelmed, with unending calls from infuriated timeshare members, many financially devastated because timeshare sales agents got away with unfair and deceptive sales practices. While top liars earned $1 million or more annually until eventually terminated, family after family described to me how they were lied to. Particularly painful to me are the stories of veterans and active duty service members harmed by timeshare. A timeshare foreclosure can result in the loss of security clearances.

How can I leverage my time and our team’s limited resources?

Enter Michael Santos of Prison Professors, Straight-A Guide Foundation

Continues with Aspiration, Action, Accountability, Awareness of Opportunities, Achievement, and Appreciation of Resources

In addition to offering a sophisticated platform that has been helping the incarcerated work towards release and reentry back into society, Michael teaches adversity skills. The Straight-A Guide Foundation helps 100,000 people every year, teaching people in struggle how to prepare for success.

Employing these same adversity skills, Michael Santos and I developed a timeshare self-help manual to leverage our timeshare team’s efforts, and the efforts of others experienced in the field of timeshare.

Our Free at Last Timeshare Member Support Manual also offers webinars and podcasts.  http://timesharedisputeresolution.mykajabi.com/


From left, my husband Don, me and Michael Santos

Unfair and deceptive timeshare sales practices don’t just harm timeshare members. Honest timeshare sales agents, managers, and even an executive or two have expressed their frustration over spotty and inadequate state regulation and a Pollyanna attitude on the part of timeshare lobbyists and developers insisting all is well in timeshare.

Dr Amy Gregory, PhD in Hospitality Management from the University of Central Florida and Masters in International Business Administration from the Thunderbird School of Global Management was a presenter at a 2017 timeshare ARDA World convention. She describes statistics that tell a different timeshare tale, as reported by RedWeek’s chief correspondent, Jeff Weir:

Here are some of Dr Gregory’s findings:

  • The average rescission rate is 15 per cent (which is identical, ironically, to the daily average percentage of people who buy a timeshare after a sales presentation).
  • A whopping 85 per cent of all buyers regret their purchase (for money, fear, confusion, intimidation, distrust and other reasons).
  • Forty-one per cent of buyers never thought they would regret their purchase, but they did;
  • 30 per cent were neutral prior to buying but then regretted it.

https://www.redweek.com/resources/ask-redweek/arda-world-timeshare-owners

Wondering if there is something wrong with me, I contacted timeshare law firms and timeshare exit service providers across the country and learned that they are also frustrated with this “see no evil, hear no evil, speak no evil” media spin strategy on the part of the industry.

Two of the exit companies I contacted reported that they received 3,000 to 3,500 calls a month from people seeking timeshare relief. Both companies said they only accept as clients, less than 200 callers, as the timeshare member must meet their timeshare deceit criteria.

What happens to the 2,800 or so turned away? Even if your only option is to foreclose, thanks to the orchestrated lack of a secondary market, these members need support. As if someone broke into your home, you feel violated, alone.  Most begin their call to me with, “I feel so stupid.” I respond that I have heard from a detective who works economic crimes undercover, two counter-terrorism experts, two private detectives, a professor with a PhD in criminology, an ICE agent with an M.S. in Criminal Justice, all describing how they were duped by timeshare sales agents.

If you take the time to listen to the entire 20 minutes of Michael’s Top Ten Surrender Tips before Surrendering to Federal Prison, it’s easy to see how prison adversity skills carry over to timeshare adversity:

https://prisonprofessors.com/top-ten-surrender-tips-surrendering-federal-prison/

https://prisonprofessors.com/top-ten-surrender-tips-surrendering-federal-prison/

Michael’s Ten Tips

  1. Expect Challenges!
  2. Understand your Finances
  3. Develop a Reading Plan
  4. Journal, Write and Publish – Writing is Therapeutic!
  5. Personal Belongings – One Navy veteran charged $2,700 a month in timeshare loan payments to credit cards. He lived in fear of losing his home and had to seek advice from a bankruptcy attorney.
  6. Prepare for Communication
  7. Set Your Values and Goals and Create Timelines
  8. Create an Accountability Metric Adhering to Timelines
  9. Quadrant Adjustments Reflecting New Opportunities and Opportunity Costs Visualize/Plan/Prioritize/Execute
  10. Release Plan – Think about your day of release!

Hoping to leverage what I and others have learned, I support the Free at Last Timeshare Support Manual lending what I’ve learned to others. All proceeds from our manual are to be donated to the Straight-A Guide Foundation.  Together we will work alongside those in prison or formerly incarcerated to become Free at Last. I’m pretty sure Dr Martin Luther King, Jr. would support our borrowing his prayer.

I think it was Ella Fitzgerald who said her momma told her, “Go out and make something happen. If you’re not going to make something happen – stay out of the way!” Morgan Freeman said it another way:

These self-help groups were launched and subscribed to by doers seeking:

A way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market, and to educate prospective buyers.

https://www.facebook.com/timeshareadvocategroup/

https://tug2.com/Home.aspx

https://everythingabouttimeshares.com/consider-exchange-options/

Bluegreen Facebook

https://www.facebook.com/groups/180578055325962/

Wyndham Facebook

New: https://www.facebook.com/groups/376743609795740/  

Sapphire Starpoint New: https://www.facebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2Fgroups%2F292083584642570%2F%3Fref%3Dshare

Diamond Resort Facebook

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

Gold Key Facebook

https://www.facebook.com/groups/1639958046252175/

Thank you, Irene, and also a big thank you to Michael, we are sure that you will get plenty of support from our readers.

Late on Friday, Canarian Legal Alliance published the following results of cases over the past two weeks, these were against Anfi Del Mar, Silverpoint, Club La Costa and Holiday Club Finland. In total there were 24 sentences as follows:

  • 15 in the Courts of First Instance against Anfi Del Mar
  • 3 High Court against Anfi Del Mar
  • 2 Court of First Instance against Silverpoint
  • 2 High Court against Silverpoint
  • 1 Court of First Instance against Club La Costa
  • 1 High Court against Holiday Club Finland

All contracts were declared null and void and in most cases, clients received back their legal fees plus legal interest.

The total being returned to clients is a staggering 787,664.00€

Obviously some very happy clients but some very unhappy and embarrassed timeshare companies. Well, they only have themselves to blame!

Do you have any questions about your timeshare purchase, want to know if you have a claim or want to just get out, have you been contacted by a company offering you a service and want to know if they are genuine?

Then use our contact page and get in touch, we will point you in the right direction with the best advice available.

Start the Week

Welcome to the start of another week with Inside Timeshare, we have had more emails from concerned readers regarding Claims Assistant Bureau, a company we highlighted only last week.

As we know, this company is calling timeshare owners along with those who have had dealings with Eze Group, they claim they have been appointed by the courts to tack down owners who have had money awarded to them and is being held by various courts.

According to Harry Evans and then back up by an email from Mel Rhys, Regency Shores Holdings SL (Eze Group), have recently been in court in Tenerife. The court is now holding a substantial amount which Claims Assistant Bureau will be able to get back for you, for a fee that is.

Well we do know that there has not been any court case in Tenerife against Regency Shores, the only court case is at Birmingham Crown Court against Eze Europe Ltd, Dominic O’Reilly and Stephanie O’Reilly. That case is yet to be concluded, with sentencing due to take place in March.

Another fact is they also claim that they are backed up and guaranteed by The Portuguese Chamber of Commerce, The Bank of Spain and the High Court of Madrid.

Another reader who we spoke with was very suspicious, as the person on the phone was contradicting himself so much it set off alarm bells.  Below are the company details along with a link to the article publish on 18 February.

Claims Assistant Bureau with the company registration number 06832938, with the address:

Ty Glen, 1 Brecon Court, William Brown Close, Llantarnam Industrial Park, Cwmbran, NP44 3AB

The past two weeks have certainly been busy for Canarian Legal Alliance, with results in favour of their clients against Anfi Del Mar, Silverpoint, Holiday Club Finland and Club la Costa, in various courts around Spain.

  • 14 Victories in the Courts of First Instance against Anfi
  • 1 High Court judgement against Anfi
  • 2 First Instance victories against Silverpoint
  • 2 High Court victories against Silverpoint
  • 1 First Instance against Holiday Club Finland
  • 1 First Instance against Club La Costa

In all these 21 sentences the contracts were declared null and void, the total claim value has yet to be released, but it is believed to be very substantial.

In further news from the Courts in Maspalomas, another 8 cases have been sent for sentencing at the pre-trial stage. It appears the judges are dispensing with the need for a full trial, which is only good news for the clients. This will result in cases being concluded in a much faster manner, with payouts being much quicker.

Obviously it will not be long before other courts in Spain start doing the same thing, it is obvious now that the laws put into place to protect consumers are solid and are being enforced by the courts.

Have you been contacted by any company mentioned in any of our articles, or one that you have found on the internet or even from an advert in a newspaper or magazine?

Do you want to find out if they are genuine and not sure how to do this?

Have you been told you have a valid claim and want to know if it is true?

Then use our contact page and send us a message, we will point you in the right direction.