Due to the lockdown in Spain there is no news from the courts at present so we have re-published a previous article to add a little bit of humour to the current situation. Back in June 2016 Inside Timeshare published the following article, it started with a “Spoof” Trade Body which Inside Timeshare had just become a member of. Due to some of the articles we have published recently it was decided to republish this article as a warning that even “Trade Bodies” cannot be relied upon to give consumers the best advice or even tell the truth. (The article has also been amended from the original).
Although the article starts with some humour the message is very real, we hope that you enjoy reading it.
Inside Timeshare is proud to announce that it has been invited to become a member of the prestigious trade body EGTBW. This is the European Guild of Timeshare Blog Writers, it is affiliated to the IATBWG, the International Association of Timeshare Blog Writers Guilds.
Becoming a member means that Inside Timeshare must adhere to the Code of Conduct and Ethics of this Organisation.
- Members must not attack, make detrimental comments or otherwise demean any organisation that is a member or affiliated to EGTBW or IATBWG.
- Members must adhere to the laws of the EU, or the country of registration. Unless we can get away with it.
- The EGTBW and IATBWG will not mediate in any dispute between a member and non-members.
- If any organisation or entity has a complaint about a member of this organisation it must be taken directly to the member concerned.
- Any member may lie or spread false information about any non-member, citing freedom of speech and expression.
- If any action is taken against a member, both organisations will fully support that member, no matter what it has done wrong.
- Members may display both the EGTBW and IATBWG logos on all promotional material, correspondence and websites.
This Logo is a sign of quality and is a kitemark of excellence.
So there we have it Inside Timeshare has paid its £20,000 a year membership fee for the full protection and backup of these prestigious organisations. It now means we can do what the hell we like, so there!
If this was not a joke it would be farcical but unfortunately, this is all too real in timeshare. On a daily basis we see owners and members being treated in the most disrespectful manner, we have also seen numerous court cases against the timeshare industry for breaking legislation.
There is an organisation that is supposed to be the trade body of this industry The RDO, (In the US it is ARDA), but it is its own members that are breaking the rules. What do they do about it? Not a sausage.
This organisations own code of conduct states that members should adhere to any legislation and laws regarding the sale of timeshare. Yet we see illegal contracts still being sold, deposits being taken on the day, all in breach of EU Directives which are supposed to be in each member state’s laws.
The industry funds this organisation and it does its bidding, it will not even investigate its members when a complaint is made by an owner or member. They say that you must deal with your own resort/company.
They also believe that the press does not research the stories they publish, creating even more of a slur on the industry. Following is a direct quote from their own website under why join the RDO:
“Vacation ownership has been the victim of poorly researched press attention. These articles and broadcasts can cause serious and lasting damage to the reputation of the industry. RDO works on behalf of vacation ownership companies to clear up any misinformation, accusations of sharp business practices and to actively encourage the education of journalists and travel bloggers.”
“We believe that this work directly benefits all businesses in the industry by maintaining buyer confidence in holiday ownership. Additionally, RDO members have the added marketing advantage of being able to display the RDO logo on their marketing material. The RDO logo is a Kite Mark of quality for the holiday ownership industry and enables RDO Members to offer additional peace of mind to their customers.”
So a prestigious journalist such as Tony Hetherington has poorly researched his articles. (It must be pointed out that MacDonald Resorts have not been RDO members since 2005, but these articles highlight a problem that is rampant throughout the industry).
So these are poorly research are they?
On another point, there have been numerous rulings made by the Spanish Supreme Court regarding the timeshare laws, Anfi (an RDO member) have been on the receiving end of these rulings, having contracts declared null and void and huge amounts having to be repaid to consumers. Anfi believe the court has got it wrong, the RDO it seems agrees with them!
For many, timeshare has become a burden, the membership base is aging, new younger members are not being attracted to the concept, hence many sales offices are closing and staff being laid off. Yet those that want to get out of their membership are being held to “ransom”, they can’t sell (no resale market) and can’t get out without paying huge amounts for the privilege.
What does the RDO do about this problem of getting out of the timeshare?
It enhances its “Code of Conduct” for so-called “legacy” cases, or those sold in perpetuity. The rules are not really very helpful and are as follows:
- In the event of the death of a joint owner, the surviving owner can surrender their timeshare if they wish and additionally, the beneficiaries of a will are not obliged to take on the timeshare if they do not wish to do so.
- A timeshare owner who has been declared bankrupt may hand back the timeshare without charge.
- If a sole owner or either of the joint owners is suffering from a long-term illness that prevents them from travelling to their resort for the foreseeable future, the timeshare interest may be surrendered.
- In all other cases, an owner may surrender their timeshare interest at any time, subject to the agreement of the RDO member. In such cases any surrender fee shall not exceed a sum equivalent to 3 years current maintenance fees.
(Notice it states “Subject to the agreement”)
As the industry trade body, should not the RDO back up these owners and make sure their members act in an ethical manner.
What of TATOC in all this?
No surprise here, they back the RDO plans to the hilt, after all they are funded by RDO members who pay them to be members of TATOC, all so they can display this organisation’s logo. Oh sorry, it is another sign of prestige, you can trust us we are members of The RDO and TATOC; just look at our logos!
Since this article was first published TATOC has now been totally discredited and forced into bankruptcy. (Search TATOC in the search bar for previous articles). For years this organisation run by the infamous “Harry or is it Henry” Taylor, duped timeshare owners into believing that it was a credible organisation out to protect timeshare owners. It has now been proven that this was not in fact the case, in fact TATOC’s backing of MacDonald Resorts move to transfer their fixed week owners to the infamous points system and become members of a vacation club rather than owners, is a prime example.
We started this article with a spoof, the only thing is this spoof is real when it comes to timeshare. The industry is in decline, its reputation has been sullied, it only has itself to blame, the past greed and belief that they could get away with anything has finally caught up with it. Consumers no longer believe the “sales pitch”, they can see it is not value for money, members see their resorts being rented out to non members on the internet, usually for less than their maintenance fees. Yet the industry and the Trade Bodies cannot see the writing on the wall because they still believe they are right!
Inside Timeshare will continue to highlight any bad practice and report any news within the world of timeshare. If you have any questions regarding your ownership/membership, or need to know which company to deal with, contact Inside Timeshare and we will get back to you.