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Club Class

Start the Week: More from Morales & Maxwell and the JSD Group

Welcome to the start of another week with Inside Timeshare, over the weekend we have received many more emails from readers who have been contacted by Morales and Maxwell and JSD Group. On Friday we highlighted a new twist into the JSD scam, a telephone call from Helen Jones claiming to be working for the British Government. This involved the “interception” of a cheque from Morales & Maxwell which Helen Jones needed to verify was genuine and not “money laundering”, this has now moved one stage further.

We have now received another email from a concerned reader after being contacted by Helen Jones, she claims that a bank transfer has been intercepted and is being held on suspicion of “money laundering”. Obviously she needs to verify that the transfer to the clients is genuine, I suppose that once she informs the clients it is genuine they are more than likely to pay what has been demanded, an initial payment of £2,400. She also gave them a contact number 0203 769 1182.

Helen also informs our reader that they must contact Julia Lopez who speaks English and is connected to the Malaga court, the telephone number is 0034 603 249 793, which is a Spanish mobile. Surely if Julia Lopez was connected to the court it would be a landline and verifiable as a court number.

Our reader is this instance refused to pay by bank transfer, only by credit card which they are unable to do. They were sent the bank details and when doing their own “due diligence” discovered that this is a “bogus” company. Our readers are certainly right there!

Another reader has also been contacted by Morales & Maxwell, once again the pitch is that Eze Group funds and assets have been seized by the court in Malaga and are now available to be paid out to former Eze clients.

But in order to have this money released, there is an upfront fee of again £2,400!

This reader explained that they were very insistent that it should be paid quickly as if it is not paid within 5 days, the court will return the money to the government and it will be gone.

Our next reader contacted Inside Timeshare on behalf of her elderly parents, once again being contacted by phone they too have been awarded a substantial amount by the Malaga court. Problem is it is a timeshare they gave up many years ago.

Once again the telephone for Julia Lopez at “Malaga court” was given and they also were given a “case” number which on checking is fake. Luckily, this reader also did some checks and believed it is a scam contacting Inside Timeshare for further information.

Malaga Court

We now move to more emails being received from readers regarding JSD Group, yet another “fake” firm with some very dubious past connections.

In this call from Anna Clark, she explained how they could get back over £15,000 our reader “lost” in past timeshare dealings in the 1990s and 2000s. She seemed to know a great deal about our readers’ past purchases especially those of Club Class and Marina Leisure. It does not take a genius to guess where they got that information.

This time the fee to claim back the money is £600, but this was very quickly reduced to £350 when our reader said they would not pay anything upfront. Again a sure sign this is a scam!

A very similar story came from another email, this time several more names have been provided, Michel Harper, Kathryn Clarke and Suzanna Tate. Again our reader felt suspicious especially when the “fee” was again reduced, they searched the internet for any information and came across our initial post on JSD Group. Thankfully this convinced them not to deal with JSD.

In another email one reader was contacted regarding a timeshare they gave up in 2000, that’s 20 years ago!

There was a substantial “compensation” claim including “interest”, and the cost to recover this money is only £600, again this was reduced to £350 as they refused to pay by bank transfer. Again they decided something was not quite right and did a search coming up with our articles. Thankfully they have been prevented from paying anything.

These examples are a clear sign that you must be very cautious when dealing with any “company” that cold calls you especially if they have very accurate information on past dealings. You should also take precautions before filling out any forms on websites you may come across, many of these are what are known as “lead generating sites”. This information is collected and then sold to various companies most of which will end up on these pages.

The problem is once you fill out the form and provide all the information then hit submit you have given your permission for them to “pass/sell” that on to the many bogus scam operators out there.


It’s Friday!

Welcome to the end of another week and the end of our first week with the State of Emergency being lifted, although there is still a long way to go before we see life returning to full flow. One thing that has not been slowed down with the current situation is the number of “scam” companies that have been contacting members of companies such as Club Class and moreover Eze Group. On Wednesday we highlighted yet another Morales and Maxwell, the following day we received yet another email from a reader that has been contacted by them.

Our new reader who is a former client of Eze Group was contacted by one Helen Jones, who claimed that she was working for the government and that they had intercepted a cheque from Morales & Maxwell. I just wonder how they intercepted the cheque?

According to Helen (a civil servant), she was making enquiries to ensure that this was not a “money laundering” operation and that everything was above board. Helen even went as far as giving them the Spanish telephone number for Morales & Maxwell!

Our reader had then to sign a document and provide copies of their passports or driving licences to have the funds released. The following day they received a call from a “lawyer” in the Malaga courts, he explained that he was helping them to obtain and release the funds they claim have been seized by the courts in Malaga.

The following day the “lawyer” called again and this time sounding very convincing, he explained that in order to release the funds lawyers fees of £2,200 had to be paid. If this was not done then they would lose the money and it would go to the government.

Luckily they decided to do a little checking for themselves and came across the article published on Wednesday, they even told the “lawyer” what they had found and read, but this did not seem to put him off in fact just the opposite. Needless to say, they didn’t pay.

Again this is a classic example of why you need to do your due diligence before engaging with any company or paying the huge sums of money they require.

Link to Wednesday’s article.

Some interesting news has emerged from the Court of First Instance in Fuengirola, against Continental Resort Services SL, a selling agent for Club la Costa Fractionals. In this case Club la Costa and Continental Resorts petitioned the court to reject the case on the grounds of Jurisdiction. CLC & Continental claim that the contracts under the terms and conditions were subject to UK law and the Jurisdiction of UK courts.

Fuengirola Court

This was duly rejected by the court in accordance with recent rulings by the High Court (Audiencia Provicial) of Malaga. The case was found in favour of the client with their contract being declared null and void with the return of over 30,000€ plus legal fees and legal interest.

In another twist to this case, the court also ruled that the loan agreement to purchase the fractional which was signed on the day of purchase, (which as we know is the usual practice), is considered under the law to be an “advanced payment” prohibited under the timeshare laws.

Below is a translation of the text from the court:

“that the subscription of a loan by the consumer within the terms of art. 11 constitutes a prohibited advance is ratified by the current Law 4/2012, of July 6, of contracts for the use in turn of goods for tourist use, the acquisition of long-term vacation products, resale and exchange and tax regulations, in whose article 13 is considered within the prohibition of advances the express recognition of debt or the assumption of any consideration by the consumer, before the end of the withdrawal period, that is, there is no need for any financial outlay by the consumer within the withdrawal period”.

This is in accordance with a ruling made by the Audiencia Provincial of Las Palmas de Gran Canaria in February 2013.

So it now appears that signing a loan agreement within the statutory 14 days cooling-off period is considered as an advanced payment which is prohibited, regardless of when the timeshare company receives the payment. So this may just mean that as with “deposits” taken on the day the courts could order the timeshare company to repay the client double the amount.

This case was brought on behalf of UK clients by the lawyers of Canarian Legal Alliance.

PDF of the court ruling translated by Inside Timeshare.

That’s it for this week and remember to do your due diligence when contacted by any company.

Have a great weekend.

JSD Group Ltd & O-YOO: Update

Recently Inside Timeshare published the article Another New Claims Company Emerges, JSD Group Ltd, we have since received further information from readers and it does not look good. Back in October 2019, we published two articles on another new claims company that had emerged, O-YOO which is the trading name and website for Consumer Contract Resolutions (UK) Ltd, again the information received does not look good.

JSD Group Ltd is a company that was incorporated on 10 March 2020 with their website being registered on 15 March 2020 and is set to expire on 15 March 2021. The named company director is James Scott Deakin and is the sole director.

One reader was contacted at the beginning of the month by Martin Vincent in a cold call and claimed he represented JSD, that if he signed a form sent by Suzannah Tate they would put him in touch with their legal department. He also informed our reader that a legal case had gone ahead against GB Marketing last year and they were found guilty of fraud. We have as yet not found any reference to any court case during our searches.

The caller also claimed that JSD Group was registered and approved by the Financial Conduct Authority who regulates claims companies. No record of them having approval was found on the FCA website, not even a provisional approval which is usual for a new company.

The most important point of this call is that Vincent had full details of a claim being made against The Co-operative Bank Plc relating to Club Class and GB Marketing, some years ago. This was being made through a company that we know very well called WTC Administration Ltd, also known as Willard Thomas Claims, which we do know is no longer running and has a very chequered history. (See link below).

Tony Hetherington

After dealing with WTC he was then contacted by Arley Associates Ltd who claimed they had obtained his file and offered to take on his claim. There is one snag here, The call was from Aaron Carter who was supposed to be handling the claim at WTC, then a Paul Lambert who informed our reader of the demise of WTC. According to Lambert, WTC went into voluntary liquidation as they could not get FCA approval for claims, I think with the Tony Hetherington article above we can safely say this was not the case. Another name is David Wright who mainly deals with matters at Arley.

Just on this evidence alone, it would be safe to say that JSD is just another incarnation of the previous companies, names may have changed but the chances are they may all be the same people.

Now we move to O-YOO which is the trading name of Consumer Contract Resolutions (UK) Ltd, it now appears that all their phones are out of action as yet another reader has been trying to make contact about his case.

They were contacted last year with regards to making a legal claim against their Club la Costa Fractional, they paid £7000 for O- YOO’s fees and lawyers fees. They also attended a notary in their area as requested to sign a Power of Attorney.

They were told that their case would be resolved between 6 & 12 months, which as we already know when it comes to timeshare and especially CLC it is likely to take longer. Timeshare companies use whatever legal means they can to delay proceedings.

So we have a lack of contact from the “lawyers” or from O-YOO, the phones will not connect to their “UK Office” or their Spanish number, their website although still operating it is set to expire on 11 July 2020, exactly 2 years after registration. This can only lead us to believe that this is yet another scam that has packed up and disappeared, probably to re-emerge as another entity.

Links to previous articles

Have you had any contact with these or any other company regarding timeshare claims, if so please use our contact page and let us know.

Remember to do your homework before engaging with any company that contacts you or that you find searching the web.