Inside Timeshare is proud to announce that it has been invited to become a member of the prestigious trade body EGTBW. This is the European Guild of Timeshare Blog Writers, it is affiliated to the IATBWG, the International Association of Timeshare Blog Writers Guilds.
Becoming a member means that Inside Timeshare must adhere to the Code of Conduct and Ethics of this Organisation.
- Members must not attack, make detrimental comments or otherwise demean any organisation that is a member or affiliated to EGTBW or IATBWG.
- Members must adhere to the laws of the EU, or the country of registration. Unless they can get away with it.
- The EGTBW and IATBWG will not mediate in any dispute between a member and non-members.
- If any organisation or entity has a complaint about a member of this organisation it must be taken directly to the member concerned.
- Any member may lie or spread false information about any non-member, citing freedom of speech and expression.
- If any action is taken against a member, both organisations will fully support that member, no matter what it has done wrong.
- Members may display both the EGTBW and IATBWG logos on all promotional material, correspondence and websites.
This Logo is a sign of quality and is a kite mark of excellence.
So there we have it Inside Timeshare has paid its £20,000 a year membership fee for the full protection and backup of these prestigious organisations. It now means we can do what the hell we like, so there!
If this was not a joke it would be farcical but unfortunately this is all too real in timeshare. On a daily basis we see owners and members being treated in the most disrespectful manner, we have also seen numerous court cases against the timeshare industry for breaking legislation.
There is an organisation that is supposed to be the trade body of this industry The RDO, but it is its own members that are breaking the rules. What do they do about it? Not a sausage.
This organisations own code of conduct states that members should adhere to any legislation and laws regarding the sale of timeshare. Yet we see illegal contracts still being sold, deposits being taken on the day, all in breach of EU Directives which are supposed to be in each member state’s laws.
The industry funds this organisation and it does its bidding, it will not even investigate its members when a complaint is made by an owner or member. They say that you must deal with your own resort/company.
They also believe that the press does not research the stories they publish, creating even more of a slur on the industry. Following is a direct quote from their own website under why join the RDO:
“Vacation ownership has been the victim of poorly researched press attention. These articles and broadcasts can cause serious and lasting damage to the reputation of the industry. RDO works on behalf of vacation ownership companies to clear up any misinformation, accusations of sharp business practices and to actively encourage the education of journalists and travel bloggers.”
“We believe that this work directly benefits all businesses in the industry by maintaining buyer confidence in holiday ownership. Additionally, RDO members have the added marketing advantage of being able to display the RDO logo on their marketing material. The RDO logo is a Kite Mark of quality for the holiday ownership industry and enables RDO Members to offer additional peace of mind to their customers.”
So a prestigious journalist such as Tony Hetherington has poorly researched his articles. Is this because they have highlighted bad practise by an RDO member?
So these are poorly researched are they?
For some time Inside Timeshare has been reporting on one case of an elderly lady and her sister being chased for maintenance fees, all because this company will not accept the fact they no longer own it.
What does the RDO do about this problem of getting out of the timeshare?
It enhances its “Code of Conduct” for so-called “legacy” cases, or those sold in perpetuity. The rules are not really very helpful and are as follows:
*In the event of the death of a joint owner, the surviving owner can surrender their timeshare if they wish and additionally, the beneficiaries of a will are not obliged to take on the timeshare if they do not wish to do so.
*A timeshare owner who has been declared bankrupt may hand back the timeshare without charge.
*If a sole owner or either of the joint owners is suffering from a long-term illness that prevents them from travelling to their resort for the foreseeable future, the timeshare interest may be surrendered.
In all other cases, an owner may surrender their timeshare interest at any time, subject to the agreement of the RDO member. In such cases any surrender fee shall not exceed a sum equivalent to 3 years current maintenance fees.
Well I don’t know about you the reader, but they don’t seem very fair to me!
So why are they chasing two elderly ladies for fees, they are in poor health, unable to travel and not used the timeshare in Spain for the last 10 years of their 14 years ownership? Yet they continued to pay the maintenance, then paid another company to get rid of it because they had no joy with MacDonald Resorts. Now McDonalds will not recognise the transfer.
As the industry trade body, should not the RDO back up these owners and make sure their members act in an ethical manner.
What of TATOC in all this?
No surprise here, they back the RDO plans to the hilt, after all they are funded by RDO members who pay them to be members of TATOC, all so they can display this organisation’s logo. Oh sorry, it is another sign of prestige, you can trust us we are members of The RDO and TATOC; just look at our logos!
We started this article with a spoof, the only thing is this spoof is real when it comes to timeshare, and it is you the owners and members that are paying the price.
Inside Timeshare will continue to highlight any bad practice and report any news within the world of timeshare. If you have any questions regarding your ownership/membership, or need to know which company to deal with, leave a comment and we will get back to you.