The name Mark Rowe is not an unfamiliar name to these pages, for those of you who have had dealings with the myriad of companies under his ownership, from Monster Credits, Monster Rewards, ABC Lawyers, ABC Legal, Jive Hippo and not to forget Lansdown Financial Ltd. As we know along with the many “clients” who engaged the services of Rowe’s “legal” firms to “relinquish” their timeshare and then being passed on to Lansdown Financial for a “compensation” claim on a no win no fee basis. A new twist in the story has now appeared and it is rather disturbing.
Lansdown Financial Ltd, Company number 09742346 is another Mark Rowe company, he resigned as director in May 2019 but in February 2020 reinstated himself as a director with the resignation of the previous one.
It now appears that Lansdown Financial Ltd is the “Trading Name” of Mellor Solicitors, Company number 10620587, incorporated 15 February 2017. They are also registered with the Solicitors Regulation Authority, SRA No 639178 and have been registered since 19 June 2017.
Inside Timeshare has received several emails from readers expressing concern over an email they have received from Lansdown Financial, this email begins with a “quote” from the Financial Ombudsman. It begins:
“I’m getting in touch about your complaint”.
“I know you’ve asked a claims management company to represent you. However, all claims management companies must be authorised by the Financial Conduct Authority”.
“We’ve now found that your claims management company is no longer authorised to provide this service – so, unfortunately, this means we can’t talk to them about your complaint. But please don’t worry – we can still help you”.
In their reply to clients Lansdown Financial signing off as Mellor Solicitors – Timeshare Team is as follows:
“First and foremost your claim is being dealt with by Mellor Solicitors and we are regulated by the Solicitors Regulation Authority, we are not a Claims Management Company and do not require authorisation from the Financial Conduct Authority.”
“For many of you the claim has been with the Ombudsman for 2 years and they have done virtually nothing, apart from sending you a letter stating that we are sorry and will revert back to you at some point.”
“As a Law Firm we can actively pursue your claim both with the Lender and the Ombudsman. We have recently had some great success stories with Barclays Partner Finance, Natwest and GE-Money. In many instances, we have managed to succeed where the Ombudsman has failed and achieved a better result for our clients.”
“We would remind all our clients that we will not ask our clients for any monies upfront and that we are operating on a ‘No Win No Fee’ basis.”
“For those of you that have returned the Letter of Authority a big thank you, and those that have not please contact us as a matter of urgency.”
“For all those clients who are refusing to do so, please note that you are still under contract and this would constitute a breach. Please let us pursue this matter on your behalf as you have nothing to lose and potential compensation to receive.”
It is the last three paragraphs that have given rise to concern from our readers, that if they refuse to sign the “Letter of Authority” to pursue a claim, then they will be in breach of contract. Surely if you are engaging a firm for any legal matter such as filing a claim especially one that is supposed to be a firm of solicitors, is it not the clients right to cancel the claim if they so wish?
Is this yet another case of the bullying tactics of Mark Rowe, just as we have seen in the past with his other ventures?
When having a look at the “Mellor Solicitors” website, we came across something that Inside Timeshare finds rather disturbing. Under the heading of “More” on the menu bar is a drop-down box with a link to the following page:
It appears that Mellor Solicitors (Lansdown Financial owned by Mark Rowe) is pursuing claims where the client purchased using a credit card, in other words, a Section 75 claim under the Credit Consumer Act 1974.
There is obviously something not quite right here, one company sells the product Jive Hippo (replaced Monster) which we already know is not worth a thing, then another company still owned by Rowe makes a claim for “compensation” from the credit card company!
Surely, this cannot be right, do the credit card companies not realise that a claim is being made by one company against them for payments to another, yet to all intents and purposes they are one and the same being owned by the same person?
Do the “lawyers” at Mellor know the full story behind Mark Rowe, or, is he attempting to pull the wool over their eyes?
As usual, we let you the reader decide.
Links to company records.