JSD Group Ltd & O-YOO: Update

Recently Inside Timeshare published the article Another New Claims Company Emerges, JSD Group Ltd, we have since received further information from readers and it does not look good. Back in October 2019, we published two articles on another new claims company that had emerged, O-YOO which is the trading name and website for Consumer Contract Resolutions (UK) Ltd, again the information received does not look good.

JSD Group Ltd is a company that was incorporated on 10 March 2020 with their website being registered on 15 March 2020 and is set to expire on 15 March 2021. The named company director is James Scott Deakin and is the sole director.


One reader was contacted at the beginning of the month by Martin Vincent in a cold call and claimed he represented JSD, that if he signed a form sent by Suzannah Tate they would put him in touch with their legal department. He also informed our reader that a legal case had gone ahead against GB Marketing last year and they were found guilty of fraud. We have as yet not found any reference to any court case during our searches.

The caller also claimed that JSD Group was registered and approved by the Financial Conduct Authority who regulates claims companies. No record of them having approval was found on the FCA website, not even a provisional approval which is usual for a new company.

The most important point of this call is that Vincent had full details of a claim being made against The Co-operative Bank Plc relating to Club Class and GB Marketing, some years ago. This was being made through a company that we know very well called WTC Administration Ltd, also known as Willard Thomas Claims, which we do know is no longer running and has a very chequered history. (See link below).


Tony Hetherington

After dealing with WTC he was then contacted by Arley Associates Ltd who claimed they had obtained his file and offered to take on his claim. There is one snag here, The call was from Aaron Carter who was supposed to be handling the claim at WTC, then a Paul Lambert who informed our reader of the demise of WTC. According to Lambert, WTC went into voluntary liquidation as they could not get FCA approval for claims, I think with the Tony Hetherington article above we can safely say this was not the case. Another name is David Wright who mainly deals with matters at Arley.

Just on this evidence alone, it would be safe to say that JSD is just another incarnation of the previous companies, names may have changed but the chances are they may all be the same people.



Now we move to O-YOO which is the trading name of Consumer Contract Resolutions (UK) Ltd, it now appears that all their phones are out of action as yet another reader has been trying to make contact about his case.

They were contacted last year with regards to making a legal claim against their Club la Costa Fractional, they paid £7000 for O- YOO’s fees and lawyers fees. They also attended a notary in their area as requested to sign a Power of Attorney.

They were told that their case would be resolved between 6 & 12 months, which as we already know when it comes to timeshare and especially CLC it is likely to take longer. Timeshare companies use whatever legal means they can to delay proceedings.

So we have a lack of contact from the “lawyers” or from O-YOO, the phones will not connect to their “UK Office” or their Spanish number, their website although still operating it is set to expire on 11 July 2020, exactly 2 years after registration. This can only lead us to believe that this is yet another scam that has packed up and disappeared, probably to re-emerge as another entity.

Links to previous articles



Have you had any contact with these or any other company regarding timeshare claims, if so please use our contact page and let us know.

Remember to do your homework before engaging with any company that contacts you or that you find searching the web.

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