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Anfi: The Legal Battle hots up!

Just recently Inside Timeshare was sent an email from a reader who is an Anfi member, it was regarding a video interview posted by a Norwegian Anfi member. In the video he berates the Arguineguin law firm Canarian Legal Alliance, who we must remember have been instrumental in having the timeshare laws in Spain clarified through the many Supreme Court rulings they have achieved over the past two years.

It turns out that this member had sought legal advice from Canarian Legal Alliance, with the view of regaining his purchase price and having his contract declared null and void. But for some reason he decided not to go ahead.

Anfi have also employed a Public Relations company, Geelmuyden Kiese AS, this company has been deemed the task of putting a “spin” on the problems that Anfi are having with all the lawsuits and adverse publicity. It was this company which wrote the letter to Norwegian members on behalf of Anfi, it was signed by the CEO Jose Luis Trujillo who then sent the letter to members with quotes from Mr Aksel Malterud along with the video. Mr Malterud in one quote goes on to say that “CLA pretends to be a law firm”, well I just wonder what the registered lawyers of CLA think about that one?

This letter is another step in the continuing battle Anfi are waging against CLA, still they deny any wrongdoing or that they have lost any cases. The ones they have mentioned losing, they claim the judges have got the law wrong.

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It must also be asked why has this PR firm taken on this case, after all have the Scandinavian press not run many stories on these cases, including the now famous case of Mrs Tove Grimsbo, the very first Supreme Court ruling?

Could it be they have not done their homework, and believe whatever they are told in order to get the business from a client who is clearly in the wrong?

We leave you to decide the answer to that question. After all, we have all come across this type of “spin” before, it follows the old saying “keep telling the lie long enough then everyone will believe it is the truth”.

From information received, these are the facts which it would appear the PR company Geelmuyden Kiese do not know:

Mr Malterud still owes for services and legal work done up to this point.

He has by all accounts never paid, which leaves CLA no other option than to take out legal proceedings for the outstanding legal fees. For whatever reason he decided not to take the case any further his subsequent actions leave a lot to be desired, CLA have evidence written by him claiming the underhand way Anfi was sold to him, the fact he was sold a contract that the courts have deemed illegal. Had he known this at the time, along with the fact that what was sold to him was worth nothing, he wouldn’t of signed.

Yet now he appears to be on the side of Anfi, so it does beg the question why?

What incentives has he been offered?

Anfi after all, are losing daily in the courts, only just recently 25/10/17 they had to payout a Norwegian client 136,000€ which was 106,000€ more than he had originally paid. Inside Timeshare has published many articles regarding these court cases, all have been verified by the courts and are genuine.

These figures also have been verified:

  • 32 First instance rulings against Anfi
  • 41 High Court rulings against Anfi
  • 32 Supreme Court rulings against Anfi
  • 1,210,169.11€ Pay-outs from Anfi to former Anfi timeshare owners
  • 5,516,694.81€-  already instructed by the courts to be returned by Anfi
  • 61,646,867.62€ Total claim amounts against Anfi

It was also announced last week that 3 pretrials were held at the Court of San Bartolomé de Tirajana, the judge ruled that there was no need to take them to full trial, his reason was the contracts were in breach of all the rulings made by the Supreme Court. The judge then announced he would deliver the sentence himself in due course.

With information such as this being made public, it really is not surprising that Anfi will do everything in its power to discredit a very successful law firm. Inside Timeshare say to all our readers, before you decide what the truth is, just remember where it comes from. If you want to believe Anfi, that is up to you, but remember what you were told when purchasing, all the promises that never came to fruition.

We have also published some of the history of the Anfi Group and the legal battles over the years, especially the most recent events surrounding the debacle of the Tauro Beach Project, which is currently under investigation by the authorities. The former head of the Coastal Authority is the first to be charged for forging documents and malpractice in public office. We would not be surprised to see more charges being filed with the courts over what has become a nightmare for the local residents.

We also published a similar story back in June, again it was a letter to members from the CEO Jose Luis Trujillo (see link below). For more articles on the subject of Anfi over the years including the story of the Tauro Beach Project just enter Anfi in the search box.

http://insidetimeshare.com/anfi-ceos-letter-members-desperation/

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Diamond Close European Sales Decks.

Last Friday, Inside Timeshare was given the following news, Diamond Resorts Europe have given notice that all their sales decks are to be closed forthwith. Sales staff in Malaga and Tenerife have been instructed to see a solicitor within the next 15 days, as there will be major redundancies.

So what is happening?

According to a letter passed to Inside Timeshare from a member, they are being informed that the European Sales and Marketing business has for sometime been facing a rather difficult time, in other words sales targets are not being met.

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Diamond state they have implemented a number of initiatives attempting to improve the performance of the European sales teams, but have admitted that it has not worked.

Therefore, Diamond have been forced to drastically reduce their sales and marketing operations in Europe, this is also subject to consultation with their team members. This is obviously a great blow to many of the sales staff around Europe, as Diamond are one of the major players, with sales decks all over Europe.

Diamond have gone on to add and reassure members this will not have any affect on their holidays, stating that “Diamond Resorts International continues to be a strong leader in the global hospitality and vacation ownership industries”. They also go on to say that any members wishing to purchase and increase their points ownership, will be able to as there will continue to be a dedicated team at their disposal.

It appears that there will be a few sales decks still operating , one has been named as Pine Lakes, in the UK, another is reportedly one of Diamond’s flagship resorts in Malaga, Sahara Sunset, with a apparently two remaining in Tenerife. These will obviously be run on skeleton staff.

At present it does look like it is mainly Diamond run sales decks, as yet we have not heard if it will affect any of the franchise decks, which did undergo a similar cut back earlier in the year.

This news is not that surprising, sales in timeshare resorts has been declining over recent years, the product has changed from the very first timeshares, where you bought a fixed week in a fixed apartment. Since then we have seen a move to vacation club membership rather than resort ownership, these clubs use the floating weeks and points systems, which offer only a right to use, subject to availability.

It must also be remembered that the way people book holidays is very different today, with many timeshare resorts available on various websites. Which is one of the main complaints from members, why did we purchase for so many thousands and yet non members can book at a fraction of our maintenance fees?

In the early days of timeshare it was also the quality of the resorts available that helped to sell “the dream”, after all, most package holidays were in not very desirable hotels. But again the hotel industry has improved, quality is very much on the agenda, with many hotels in recent years undergoing drastic renovations.

Another aspect for the decline in timeshare sales is obviously the all inclusive packages, again a week’s holiday for a family of 4 can be purchased for less than the average yearly maintenance fees.

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So what of the future for Diamond sales in Europe?

To be perfectly honest, not good, many operators are scaling back their sales teams, timeshare is in decline, many owners / members are elderly, with children that do not want to take it over. What we call the internet generation, who have grown up with the unlimited availability on the web, without the initial huge outlay for membership.

Another question that has been posed, is what about Apollo in all this, could it be a move to also separate the US arm of Diamond from the European arm, a possible sell off?

As usual only time will tell, but for now, it would look like there are going to be a lot of ex sales staff looking for work in an ever diminishing industry.

Inside Timeshare will keep you posted on any latest news. If you have any comments on this subject or any other published, we welcome it as it helps to keep others informed.

 

Happy Days! Norwegian Client Receives Massive Payout.

Inside Timeshare has just received this latest news, the lawyers from Canarian Legal Alliance are celebrating today, along with their Norwegian client. No doubt with a few bottles of champagne.

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Their Norwegian client’s original claim against Anfi was for 30,000€, but the lawyers asked the court for 108,000€ which included double the deposits including the balance, which was paid within 90 days and maintenance fees. This 90 day ruling was made by the Supreme Court for infringements where the client did not receive adequate information required by law.

Canarian Legal Alliance informed Inside Timeshare that they originally lost the case at the Court of First Instance, located in Maspalomas. then took the case to the High Court in Las Palmas on appeal. This court again invoked the Supreme Court rulings and found in favour of the client.

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Court of First Instance Maspalomas

Anfi, then made moves to appeal that decision at the Supreme Court in Madrid, but this was rejected by Spain’s Highest Court. The court’s reasons for rejecting the appeal was very simple, they had already ruled on 66 previous occasions and there was no reason to accept this appeal as it fell within the scope of those previous decisions. In other words they believed it was a frivolous appeal.

The case was then returned to the High Court who also added a fine on top of the original award, making the amount a whopping 136,000€ which has already been paid into the relevant bank account and is about to be returned to this very happy Norwegian client. He is also now timeshare free as the contract was declared null and void.

So there it is, in black and white and direct from the courts, timeshare companies especially Anfi cannot deny they are losing cases or having to payout. Almost on a daily basis the courts are finding against them, if we were to publish every time a case is won, there would be no room for other news. For many timeshare owners who have cases pending or are just embarking on the road to litigation, this will be welcome news.

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Inside Timeshare congratulates the client and all the legal team at Canarian Legal Alliance on this result. We know they work hard for their clients as is shown in the many reports we receive and publish.