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Friday’s Letter from America

Welcome to this weeks edition of our Letter from America, today we welcome a new contributor, David M, with his “Nightmare on Timeshare Street” experience with his purchase of Carriage Hills Resort. The introduction is by our very own Irene Parker. This is the second article in a series highlighting the problems received by Inside Timeshare from some very concerned and in some cases elderly owners. So far we have received around 124 emails all telling a very similar story. The question is how do these timeshare operators get away with this despicable behaviour? Well, the answer to that is SIMPLE GREED!

As we were about to publish we received a response on behalf of Carriage Owner David from the CanadianVOA. It is their intention to investigate David’s complaint. It is our hope this horrific timeshare tragedy can be resolved, and that the burdensome plight of all Carriage Resorts owners, taken to court for past due maintenance fees, can be resolved for the betterment of all

The Tragedy for Wyndham’s Carriage Hills Resorts Owners, their

Children and Grandchildren held Timeshare Hostage

By David M, a Carriage Hills Owner

August 23, 2019

Introduction by Irene Parker

Over 1,000 families have contacted me through Inside Timeshare, expressing their frustration over predatory, unfair and deceptive timeshare sales practices. Foreclosure is demoralizing, especially for seniors in their 60s, 70s and 80s with high credit scores. By far, Wyndham’s Carriage Hills and Carriage Ridge delinquency policy, taking owners and their heirs to court over past due maintenance fees, surpasses any timeshare tragedy we have encountered thus far. Buyers report being told the timeshare was like real estate, therefore easy to sell.

Imagine what would happen to the primary housing market, if we learned the house we live in could not be sold. Especially a house we were told we had to buy the same day we looked at it, not allowed even 24 hours to consider a major purchase. Some timeshares cost as much as a primary residence. 

Last Friday we published a follow-up article to an article I wrote about Legacy Resort owners not being allowed out of fully paid for timeshares. Legacy resorts are single-site timeshares. One of the Legacy owners mentioned in the article is Simon, a Canadian resident who purchased at Wyndham’s Carriage Hills resort in Ontario. After the article was published, I received over 124 emails from other Wyndham Carriage Hills and Carriage Ridge owners, astonished by Wyndham and Carriage Resorts draconian policy of taking owners delinquent on maintenance fees to court, suing not only ageing parents but their children and grandchildren as well.

https://insidetimeshare.com/fridays-letter-from-america-63/

Inside Timeshare prides itself on being the voice for the voiceless, competing against timeshare lobbyists and developers who proclaim there are no problems with timeshare today. On Tuesday we published the first 30 of over 124 Wyndham Carriage Hills and Carriage Ridge complaints.

https://insidetimeshare.com/the-tuesday-slot-44/

Today, Carriage owner David presents his story describing anger and grief, protesting unfair debt collection practices. I don’t understand Canadian estate law, but in the U.S., rarely is an heir required to take on the burden of a parent’s unwanted timeshare. I’m not an estate planning lawyer, but I found this RedWeek post from a practising estates lawyer:

To all those inquiring about your heirs being saddled with this albatross: I have been a practising estates lawyer in NY for nearly 50 years. The information given to you by Laura (I believe her name was) was basically correct: your beneficiary cannot be “forced” to inherit (and therefore have to pay for maintenance etc.) for the timeshare. The legal route is to execute a disclaimer within 9 months after death, and make sure that you do NOT accept the timeshare by using it or otherwise indicating acceptance (e.g., trying to sell it as if you own it). However, each state has its own laws as to how one disclaims. ……Note though: the (resort) can then also disclaim it, so there are some further fine points legal steps that must be implemented in your Will or trust to deal with that possibility. But most definitely your heirs are NOT bound to accept the timeshare and make the payments if a proper disclaimer strategy is included in your estate planning documents.

Steven W on May 02, 2017 06:01 PM.

The Heir Scare published Halloween 2018

https://insidetimeshare.com/fridays-letter-from-america-27/

Our Wyndham Carriage Hills Experience by David M

Our nightmare was and continues to be just that. We purchased one week in the early 2000s and we were told, like so many others, resale would be no problem. We were forced to buy a second unit because they said things were changing, and if we didn’t have two weeks, we wouldn’t be able to exchange into other resorts. We later learned this was not true.  

Five or six years ago our daughter came into financial ruin after a divorce. She had two young children. We had no choice but to support her. This went on for years and nearly ruined us. I spoke to the then president of our HOA to find out the consequences of not paying maintenance fees. I was told calls from Shell Collections would occur. Next, our files would be sent to outside collections, followed by foreclosure. They said the process would take about eight months. We also called Shell Vacation Club as they had acquired Carriage Hills. All said this would be the process followed.

After a great deal of thought and worry, we had no choice but to become delinquent and have our credit rating ruined. All the processes described by the Carriage Hill’s Association President and managers from Shell were followed. We received numerous calls. Everyone understood our financial issues. I returned every call I received. After seven months we received letters from the outside collection company saying that because of no payment arrangements, the files would be closed and sent to foreclosure. I have those letters in my notes and file. 

We never heard anything for 14 months – no calls, no letters. Then, all of a sudden, after 14 months, we received a notice threatening court saying we owed 10,000 in fees and penalties. 

We were devastated, to say the least. I called SVC managers and everyone I could think of. I was told that never, never, never, would there be hard collections, court proceeding, no garnish of wages, just foreclosure. This is what I had been told, but no. Carriage Hills changed their bylaws after we believed our accounts had been closed. We had lived believing it was over for almost two years. We couldn’t afford maintenance fees, let alone courts costs, so we had no choice but to try to come up with the money. We called Wyndham Ovations (voluntary surrender program), but were told Carriage Hills and Carriage Ridge did not qualify for voluntary surrender. They could not say why. 

I sent two emails with copies of all my conversations with everyone I spoke to – Wyndham’s president, and Carriage Hill’s president, stressing fairness principles being broken. No one cared. The Wyndham president never even acknowledged my emails.

The perpetuities issue, given there is no secondary market, is ruining ageing owners who were told resale would not be an issue. Does Wyndham and Carriage Hill truly believe ruining everyone’s retirement years with worry and creating nightmares for executors trying to close the estates of Shell Owners, is the way to treat people?!  

In addition to all this heartache, my wife, 74 years old, fell two years ago and broke her pelvis. She is learning to walk again. She uses a cane, can’t walk any distance, can’t carry anything while she walks, and certainly can’t travel any distance without great agony. 

All Wyndham and Carriage have to do are to take back the ones who need out, resell, and make a bunch of new cash, but no, messing with old people’s lives seems to be their goal.

Again, I have notes from every person I spoke to since we decided to not to pay fees, as well as letters from collections saying files would be closed.

I have so much more to include but I have been trying to keep it short.

David M

Ontario

We seek to provide timeshare members with a way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market, and to educate prospective buyers.

https://www.facebook.com/timeshareadvocategroup/

https://tug2.com/Home.aspx

https://www.barnesandnoble.com/w/everything-about-timeshares-wayne-c-robinson/1129749757?ean=2940161600962

Free at Last Facebook Straight-A Guide

https://www.facebook.com/groups/623703881470577/?ref=share

Free at Last Timeshare Support Course offered by Straight-A-Guide

https://www.udprep.info/june

Bluegreen Facebook

https://www.facebook.com/groups/180578055325962/

Wyndham Facebook

New: https://www.facebook.com/groups/376743609795740/  

Sapphire Starpoint New: https://www.facebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2Fgroups%2F292083584642570%2F%3Fref%3Dshare

Diamond Resort Facebook

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

Gold Key Facebook

https://www.facebook.com/groups/1639958046252175/

Inside Timeshare Facebook

https://www.facebook.com/groups/2213231165610648/

Thank you David for your contribution and also a very big thank you to Irene, who although on vacation has continued to work on these articles and answering questions from those who have contacted Inside Timeshare.

What is so sad is that timeshare is suppossed to provide memorable experiences and wonderful holidays, but all we seem to be finding is that it is turning into nothing more than a “Nightmare on Timeshare Street”.

Have a great weekend and join us again next week.

Friday’s Letter from America

Welcome to another edition of our Letter from America, this week Irene Parker explores the problems surrounding some Canadian Timeshare owners at Resorts taken over by Wyndham. The article also looks at how Quebec is leading the way to protect consumers in Canada. Much of the legislation is very similar to that instituted in Spain, which as we already know has the strongest timeshare laws in favour of consumers in Europe. It does look as though lawmakers in other countries are looking at and using the Spanish model in their bid to protect consumers, this can only be for the best as the industry has failed miserably in this area.

The Hypocrisy of ARDA’s Coalition for Responsible Exit and Wyndham’s Ovation Program for Carriage Resorts Owners

Wyndham’s Carriage Hills and Carriage Ridge Canadian Resorts

By Irene Parker

August 16, 2019

A follow-up to Legacy Resort owners’ lack of a responsible exit

https://insidetimeshare.com/fridays-letter-from-america-62/

It’s been over a year since Quebec passed a law in June of 2018 challenging the perpetual nature of non-deeded timeshare contracts. It is hoped Quebec’s model legislation will be expanded to include other Canadian provinces. The law does not apply to deeded intervals, which are considered real property in Canada.

Legislative Revision to Quebec Timeshares 

A contract related to timeshare accommodation rights is considered a service contract. You may resiliate your contract for other reasons, and you have other rights and recourses (187.13). The verb resiliation means “To draw back from a contract.” Cambridge dictionary (de résilier un contrat cancelling, termination)

Carriage’s draconian policy surpasses anything I have encountered in America. Wyndham acquired Carriage Resorts from Shell Vacation Club several years ago. Carriage Resorts lack of an exit policy is even more disturbing, considering the new president of the timeshare lobby ARDA, is Jason Gamel, Senior VP, Legal at Wyndham. ARDA’s position is that the problem of the lack of a secondary market has been solved by programs like Wyndham’s voluntary surrender program Ovations, and ARDA’s Coalition for Responsible Exit. A quote from an ARDA lobbyist:

“Their value comes from using it,” the timeshare industry’s top lobbyist told ConsumerAffairs in January, admitting that points have no resale value while claiming that consumers don’t mind this because the value comes from the experience.

A RedWeek post from a Carriage Resort owner found on the internet (unedited):

I was duped into a gifted timeshare from my father. The story is sad…he is retired and was desperate to get out as he lost most of his retirement money in 2007. So he misleads my husband and I. I contacted Ovation to take the deed back from Carriage Hills resort in Canada and they said NO. Referred to Fidelity who advised THEY HAVE NOT SOLD a Carriage Hills unit IN YEARS! 31 units are listed on Carriage Hills website for $1. Many owners are offering $400 gift certificates. Wyndham is the ring-leader. They should offer Ovation.

https://www.redweek.com/forums/messages?thread_id=20770&page=last

As reported by a Carriage Resort member to another Carriage member:   

By coincidence, I own at Carriage Hills which is the “sister” resort to Carriage Ridge (Simon’s resort) north of Toronto. Both these resorts are deeded timeshares (not points) and unless Wyndham changed their policy and allowed Ovations to take back Carriage deeds, the owners at both these resorts are “stuck” and obliged to pay their fees unless they manage to sell.

The board of Carriage Hills (and I believe Carriage Ridge as well) takes delinquent owners to court to oblige them to pay through a court ruling. The only way out currently is to sell. They are even taking “delinquent” heirs to court for payment of the late fees and say they have been successful. Simon will not be “foreclosed” – they don’t take back any timeshares at all. The owners’ associations at both timeshares cannot “own” any units and Wyndham is uncooperative. 

Wyndham took over these resorts from Shell Vacation Club several years ago and at that time also closed the sales office because they alleged they could not sell the units. Since that time they also have stopped taking back units from owners wanting out. This is a Facebook group which could be helpful (https://m.facebook.com/groups/152117225452689) for Ridge and Hills owners. They discuss “exit” strategies and appeals to the board to find a solution for owners who want to exit, amongst other topics. 

Unfortunately, I don’t have a good answer for you – at Embarc, because it is points and we are members who own no “real estate”, and because Diamond still takes back points to resell, a member has the choice of 1) Selling at around $10 per point (a fraction of the purchase price), 2) asking Diamond to take back the points or, 3) If they refuse, simply not pay one’s fees and points will be eventually forfeited. 

Carriage Hills/Ridge has no such choices – right now, the only thing one can do is attempt to sell to someone else – on Redweek.com, tug2.com or local Kijiji pages. I myself have listed my unit on the Carriage Hills website and am attempting to sell… There doesn’t however, appear to be a similar website for Carriage Ridge owners. 

Excerpt of email to Irene Parker at Inside Timeshare from Simon

August 5, 2019

I reached out to Ovations as you suggested. Wyndham Ovations will not accept our Carriage Ridge Resort in Canada. We purchased this floating week timeshare May 2004 for approximately $13,750. We were told at purchase there would be no problem reselling the timeshare. 

I will be contacting the Canadian Vacation Ownership Association as you suggested. They should know that many Canadians are being harmed. http://www.canadianvoa.org/ 

Simon D

Quebec Bill 178

Under Quebec Bill 178, a service contract can be cancelled under liberal conditions if the purchaser is not getting the benefits of ownership due to medical conditions, availability, or a host of other reasons.  

Introduced 18 April 2018 Quebec National Assembly

Passed 6 June 2018

Excerpt from the bill: “You may resiliate your contract for other reasons, and you have other rights and recourses.”

187.13 A contract relating to timeshare accommodation rights is deemed to be a service contract

http://www.assnat.qc.ca/en/travaux-parlementaires/projets-loi/projet-loi-178-41-1.html

Quebec’s consumer protection act is not the first time Canada has ruled on the definition of a timeshare. According to a 2017 ruling, the Canadian Court of Appeals defined a timeshare more like a country club than real property.

http://insidetimeshare.com/fridays-letter-canada/

Spain ended perpetual timeshare contracts.

Spain was the first country to rule that perpetual timeshare contracts are illegal. In Spain timeshare contracts purchased in perpetuity, floating weeks, and points-based timeshares have been deemed unlawful by the Supreme Court.

I attended a Florida legislative workshop in Tallahassee March 12 of this year. Hearing lobbyists explain responsible exits and hardship departments, I learned of two parallel timeshare universes – what lobbyists and developers portray to lawmakers – and what over 900 families report is really happening.

We seek to provide timeshare members with a way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market, and to educate prospective buyers.

https://www.facebook.com/timeshareadvocategroup/

https://tug2.com/Home.aspx

https://www.barnesandnoble.com/w/everything-about-timeshares-wayne-c-robinson/1129749757?ean=2940161600962

Free at Last Facebook Straight-A Guide

https://www.facebook.com/groups/623703881470577/?ref=share

Free at Last Timeshare Support Course offered by Straight-A-Guide

https://www.udprep.info/june

Bluegreen Facebook

https://www.facebook.com/groups/180578055325962/

Wyndham Facebook

New: https://www.facebook.com/groups/376743609795740/  

Sapphire Starpoint New: https://www.facebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2Fgroups%2F292083584642570%2F%3Fref%3Dshare

Diamond Resort Facebook

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

Gold Key Facebook

https://www.facebook.com/groups/1639958046252175/

Inside Timeshare Facebook Group

https://www.facebook.com/groups/2213231165610648/

Thank you Irene, one thing this article does show is at least some lawmakers are taking an active interest in curbing the excesses of the timeshare industry and giving them some rights under law. I don’t know of any other industry where the consumer has no protection with the laws in favour of the industry, this must change and we are slowly seeing that happen.

Inside Timeshare would also like to apologise for the lack of articles over the past few weeks, August is usually rather quiet so Inside Timeshare has taken the time to have a well earned rest. All will be back to normal in the next week or so.

Have a great weekend.

Friday’s Letter from America

Welcome to this week’s edition of Letter from America, but first some breaking news from Tenerife. As we already know several companies owned and operated by Mark Rowe, are under investigation in the UK by the Regional Organised Crime Unit, Somerset & Avon Police following raids in the UK and Tenerife. We also know that his company ABC Lawyers Ltd is also in liquidation, now Inside Timeshare has heard that the authorities in Tenerife have now raided his offices in Fanabe. One of the companies based there is Timeshare.Lawyer under the umbrella of Advanced Business Consultants Legal SL. It certainly looks like time is running out for Mark Rowe.

Now for today’s Letter from America, this is not the article we had scheduled as we have delayed publishing the subpoena Diamond Resorts attempted to issue Irene until Tuesday. As you will read in today’s article, Howard Nusbaum, the former president of ARDA, is also a former senior partner at Baker Hostetler, Diamond’s outside counsel in their case against a Florida law firm. This gave us pause. Irene will be doing a little more digging as this adds support to our belief this subpoena is a less than subtle form of harassment. Today’s article offers proof that there is no responsible exit for many fully paid timeshare owners.  Baker Hostetler explains why.

When ARDA’s Coalition for Responsible Timeshare Exit Fails:

What Happens Next?

Six out of Eight Legacy Resorts have no Responsible Exit, according to eight “Free at Last” participants, reporting what happened when they sought a responsible exit

August 9, 2019

This is the first of four articles summarizing 21 timeshare members piloting the Free at Last Online Timeshare Support Course, sponsored by the nonprofit Straight-A Guide. The next three articles will report on Travel Clubs, timeshares purchased in foreign countries, and point-based timeshares.

I direct callers seeking timeshare release to reach out first to ARDA’s Coalition for Responsible Exit, or to the timeshare company if the timeshare company does not participate in ARDA’s responsible exit coalition.

Straight-A Guide helps 100,000 prisoners a year transition back to society through self-advocacy. Their customers are prisons. Our Free at Last participants learn how to self-advocate.

Legacy Resorts are single-site, older resorts. Of our eight Legacy owner participants, so far only two were able to work with their resort to take back their unwanted timeshare. One owner was able to deed back to Colorado River Adventures and one owner was able to deed back to Festiva.

There is no responsible exit for Legacy Resorts owners at Eagle Crest, Broadway Plantation, Lehigh Resort Club, and Wyndham Carriage Ridge in Canada, The Seasons in Vermont, or Bellavista. Six out of the eight Legacy resorts have no responsible exit! The only choice for these owners is foreclosure if the resorts will not provide a responsible exit. Three of the owners are over 80 years old and have been paying maintenance fees for decades, two only using the timeshare once or twice over the decades. 

Mr. Kenneth McKelvey, founder of Defender Resorts and Chairman of the timeshare PAC ARDA ROC, testified at a legislative workshop held in Tallahassee Florida March 12, 2019, that attorneys and timeshare exit providers are not needed. He made these comments at the Florida legislative workshop:

“Most of the developers I know, and certainly most of the timeshare managers I know, and I managed timeshare properties for thirty years… every single resort had a dissolution policy, every single one! There was a way to get out. You had to come to your management company, and based on what the board of directors instructed us to do in the terms if they had to pay a fee or if they had to be current, whatever those situations were, we did not have one that did not have a dissolution policy and a hardship policy …”

We hear from many seniors forced to endure the demeaning foreclosure process, despite maintaining a high credit score their whole life. Lately, there have been complaints from millennial buyers, as the industry is targeting that demographic. Some seniors tell me they don’t care anymore about a drop in their credit score as they are set, but those in their 30s see their credit score ruined along with their chances to buy a home. The foreclosure process can be overwhelming without support.  

The industry calls the vehicle used when a timeshare contract is transferred to fictitious individuals or a fictitious LLC a “Viking Ship,” so-named because Vikings used to stack their dead on a ship, set it on fire, and send it out to sea.

ARDA and the law firm Baker Hostetler published these comments about Legacy Resorts:  

COVER STORY • Many legacy timeshare resorts are struggling to survive: why?

Vacation Ownership WORLD contacted some of vacation ownership’s leading figures, as well as experts on the subject, and asked them about a much-discussed matter within the industry: why are so many legacy timeshare resorts having such a tough time and what can be done about it? Many of these resorts are failing due to an assortment of problems that include: a lack of professional management; a lack of adequate reserves; a resistance by the HOA board of directors to impose an adequate assessment for operating expenses; an underperforming or non-existent external exchange relationship; an aging owner base that no longer uses the resort or that wants to exit ownership but is generally unable to; and, diminishing resort maintenance standards. ARDA President and CEO Howard Nusbaum and senior partner in the Orlando office of Baker & Hostetler and ARDA treasurer and Board member Rob Webb offer their viewpoints on this issue. This is the first of a two-part story; the second article on the subject will appear in the next issue.

https://www.bakerlaw.com/files/uploads/Documents/News/Articles/BUSINESS/2014/January2014VacationOwnershipWorldWebbArticle.pdf

A quote from an ARDA lobbyist:

“Their value comes from using it,” the timeshare industry’s top lobbyist told ConsumerAffairs in January, admitting that points have no resale value, while claiming that consumers don’t mind this because the value comes from the experience.

Based on complaints from over 900 families, this lobbyist is out of touch with reality. Just two exit companies I spoke with received 3,000 to 3,500 calls per month from desperate timeshare members seeking release.

Legacy Owner reports by Free at Last participants 

#1 Unresolved – Robert Kennedy is 81 years old. He seeks release from Eagle Crest in Oregon. In 2017 I published an article in which I interviewed an Eagle Crest collection agent. The interview was in regard to problems Eagle Crest owners experienced when they contacted a fraudulent timeshare transfer company. It’s no wonder Eagle Crest owners are going through this.

At age 81, I have a credit score of 819 but now must face a foreclosure.  At our age, we no longer are able to travel as we once could. We will not continue to pay maintenance fees for something we no longer want or need.

Robert sent his request for release to the following individuals:

To: Jerry E Andres, CEO Eagle Crest

https://www.bbb.org/us/or/redmond/profile/resort/eagle-crest-resort-1296-50002619

Jason Gamel, ARDA President

[email protected]

Ken McKelvey, CPA, ARDA ROC President

[email protected]

https://www.defenderresorts.com/contact-us/

Greg Crist, Association of Vacation Owners

[email protected]

Mr. Andres

After Eagle Crest said they would not help me, I contacted Irene Parker at Inside Timeshare. Ms. Parker told me to contact ARDA’s Responsible Exit program.  I went to ARDA’s Responsible Exit Website, but Eagle Crest does not participate. We purchased a floating week 33 years ago and have faithfully paid maintenance fees for 33 years.  https://responsibleexit.com/

I would like to ask Mr. Andres why Eagle Crest does not have a responsible exit program. I have grandchildren, great-grandchildren, and great-great-grandchildren. As a result of my experience, they have learned not to get involved with timeshare. 

I contacted members of the Licensed Timeshare Resale Broker Association. They said they were not interested in helping us.  Others need to be warned about the dangers of becoming involved with timeshare.

Robert Kennedy

#2 Unresolved Simon D, Canada

Carriage Ridge Wyndham 

To Irene Parker at Inside Timeshare

August 5, 2019

I reached out to Ovations as you suggested. Wyndham Ovations will not accept our Carriage Ridge Resort in Canada. We purchased this floating week timeshare May 2004 for approximately $13,750. We have no loan.

We were told at purchase there would be no problem reselling the timeshare. Ovations will not take it back so isn’t it false advertising to say that they have a program for fully paid members when they don’t? I tried selling the timeshare. No one wants it. Availability has been an issue.

Why are consumers put in the position of being held hostage with no choice but to foreclose? Who, understanding that buying a timeshare is something you can’t get out of unless foreclosed, would buy one?  Especially when the buyer is told, like we were, it would be easy to sell.

I will no longer pay maintenance fees. I will be contacting the Canadian Vacation Ownership Association as you suggested. They should know that many Canadians are being harmed and Wyndham should not falsely advertise that the problem of no secondary market for timeshares has been solved. It’s not true. Thank you for the websites you provided. At least I know others are experiencing the same.  

http://www.canadianvoa.org/

https://www.shellhospitality.com/hotels/carriage-ridge-resort-and-carriage-hills-resort

https://www.myclubwyndham.com/mycw/happening/news/ovation-by-wyndham.page?

This comment was posted on RedWeek:

I was duped into a gifted timeshare from my father. The story is sad…he is retired and was desperate to get out as he lost most of his retirement money in 2007. So he misleads my husband and I. I contacted Ovation to take the deed back from Carriage Hills resort in Canada and they said NO. Referred to Fidelity who advised THEY HAVE NOT SOLD a Carriage Hills unit IN YEARS! 31 units are listed on Carriage Hills website for $1. Many owners are offering $400 gift certificates. Wyndham is the ring-leader. They should offer Ovation. https://www.redweek.com/forums/messages?thread_id=20770&page=last

#3 unresolved – a Medical Doctor

We purchased a Broadway Plantation timeshare in Myrtle Beach, a floating week, a long time ago for about $17,000. I have never used it. I have paid maintenance fees for many years. We were told the timeshare would be easy to sell.

I reached out to ARDA as they say timeshare now has a Responsible Exit program. When I contacted Broadway Plantation they said they do not take back timeshares. If there is a responsible exit, why doesn’t Broadway Plantation have one?

I feel defrauded, cheated and abused by the timeshare industry. Having an every other year timeshare for a single week has been a waste of money.  When I tried to use it, there was no availability. I have no intention of ever paying you any more money. I am 70 years old.   

#4 Unresolved S E

July 20, 2019

I am helping my father. He is age 83. Bellavista was purchased six or seven years ago. We are current with maintenance fees, no loan. He was delinquent with maintenance fees, he settled for about half what he owed..

#5 Inez

At age 87, I have been paying maintenance fees since 1991. I only used the timeshare a couple of times. We purchased Lehigh Resorts in 1991 in Florida. We have no loan. I’ve only used it twice since 1991. When I first bought it the maintenance fees were $300. Now they are $670. They said they would not take it back.

#6 Melissa

I purchased a timeshare a long time ago at The Seasons in Vermont. They will not take back the timeshare. I have filed a complaint with the Vermont Attorney General.

Melissa was provided with the following in writing at the time of purchase, statements in printed literature and in an email Melissa received from a Sugarbush manager dismissing her complaint:

  1. Our current owners are renting for premium dollars and receiving a very high rate of return on their investment, because of supply and demand. 
  2. If you rent your unit for less than 15 days/year, the rental income will not be includible in income–thus the income is tax-free and you would still be able to deduct your interest payments.
  3. The timeshare won’t be difficult to resell due to the lack of accommodations in the Sugarbush area (supply and demand). 
  4. Don’t listen to family & friends because it is an investment and a guarantee that we would take a vacation every year.

In addition to our 21 Free at Last participants, Inside Timeshare has received many complaints from Americano ARC owners. They are required to spend $5,000 to $6,000 for an RCI points-based Travel Club called Freedom 365 in order to be released from their timeshare they bought decades ago. We will address their concerns on Friday when we look into Travel Clubs.

I have grouped our 21 callers into the following groups:

  1. (7)Legacy resorts (pre-dating points),
  2. (5)Travel Clubs,
  3. (2)Timeshares bought in foreign countries,
  4. (7)Points-based timeshare 

Please Sign this Petition to Reform Timeshare:

https://www.change.org/p/state-legislators-in-arizona-florida-and-nevada-demand-reform-of-the-timeshare-industry-s-unfair-and-deceptive-practices

We seek to provide timeshare members with a way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market, and to educate prospective buyers.

https://www.facebook.com/timeshareadvocategroup/

https://tug2.com/Home.aspx

https://www.barnesandnoble.com/w/everything-about-timeshares-wayne-c-robinson/1129749757?ean=2940161600962

Free at Last Facebook Straight-A Guide

https://www.facebook.com/groups/623703881470577/?ref=share

Free at Last Timeshare Support Course offered by Straight-A-Guide

https://www.udprep.info/june

Bluegreen Facebook

https://www.facebook.com/groups/180578055325962/

Wyndham Facebook

New: https://www.facebook.com/groups/376743609795740/ 

Sapphire Starpoint New: https://www.facebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2Fgroups%2F292083584642570%2F%3Fref%3Dshare

Diamond Resort Facebook

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

Gold Key Facebook

https://www.facebook.com/groups/1639958046252175/

Inside Timeshare Facebook

https://www.facebook.com/groups/2213231165610648/?ref=bookmarks

Well, that is all for this week, as you will have noticed Inside Timeshare has been a little sparse this week, August tends to be rather quiet as it is the main holiday month, very little news coming from the courts and elsewhere. But keep on checking, we never know when another story will break and as it does we will bring you the news right here.

Have a Great Weekend and join us again next week.