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Friday’s Letter from America

Welcome to the end of another week with Inside Timeshare and another Friday’s Letter from America. This week we welcome back Adam Siler with his article regarding what the Federal Trade Commission really does need to know about the practices used in timeshare sales and marketing. We all know and it is totally apparent that the timeshare companies allow their sales agents to say and do what they want, as long as they get the sales. How many times have we heard Diamond say that “They are not RESPONSIBLE for what their sales agents say” or “you signed the contract”. They don’t care, they have your money and then more by way of maintenance fees and continual upgrades. Things do have to change and they need to change drastically, enjoy Adam’s article.

What the Federal Trade Commission Needs to Know About Timeshare Sales and Marketing Practices 

https://lh5.googleusercontent.com/AYfEKEirNuYJzOLeJIJvTuhF7BAq--wuLMczPdmHUm9F-lblwpxzOdplbnMA1KOk5EE05lt7jYUAqY6A5Iu-F-DHQg2DsVVMnsqNuIdyAmfM1xNoS0sNnRBZT4wMc8BgAiL8eXmC

By Adam Siler

[email protected]

April 9, 2021

A group of concerned timeshare members proposed nine changes or disclosures we feel are necessary to correct unfair and deceptive timeshare sales and marketing practices. We submitted our proposed changes to the Federal Trade Commission. Your feedback would be appreciated. Part of my veteran and active-duty military outreach is to have timeshare presentations declared off-limits for active duty service members. An active duty service member may lose his or her security clearance if they foreclose on a timeshare loan.

Timeshare Sales are #7 on the FTC’s Top Ten Scams list. Anyone who experienced unfair and deceptive practices should file a complaint with the FTC.   

https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

What can the FTC do? 

The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. We conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities…. 

https://www.ftc.gov/about-ftc/what-we-do

I reached out to Inside Timeshare after experiencing deceptive timeshare sales practices in Florida. Since my article was published February 26, I received a sixth report from a timeshare member who described how the same sales agent, who promised me the elimination of 50% of my maintenance fees, told an existing member that if she achieved a new 100,000 point status, she could take 40% of her points and pay all her maintenance fees. The report was submitted by a Secret Shopper who did not buy. 

Multiple complaints against the same agent provide a level of proof, albeit a lower level of proof. It’s all about proof. Timeshare buyers need to record their sales presentation. A recording is clear and convincing evidence. Permission to record must be granted in two-party states.

Standards of Proof

  • Beyond a reasonable doubt.
  • Clear and convincing evidence.
  • Preponderance of the evidence.
  • Probable cause.
  • Reasonable belief.
  • Reasonable indications.
  • Reasonable suspicion.
  • Some credible evidence.

Preponderance of the Evidence according to Justia:

In most civil cases, the burden of persuasion that applies is called “a preponderance of the evidence.” This standard requires the jury to return a judgment in favour of the plaintiff if the plaintiff is able to show that a particular fact or event was more likely than not to have occurred. 

https://www.justia.com/trials-litigation/lawsuits-and-the-court-process/evidentiary-standards-and-burdens-of-proof/

When we asked a company employee about the new 100,000 point program proposed to our Secret Shopper, the truth is that having 100,000 points would allow the member to not have to pay maintenance fees on unused points. Accumulating this many points would require an outlay of $300,000 to $400,000 and points have no resale value. Six similar complaints against one sales agent provide a reasonable belief, indication and suspicion, but without the sales session recorded, had the Secret Shopper signed a contract, her complaint would have been dismissed because of lack of proof. Record your sales session or don’t buy.    

Nine Proposed Changes to Unfair Timeshare Sales and Marketing Practices Based on an Analysis of Common Complaints

1.   A disclosure warns the buyer that if they show their proposal to anyone outside of the timeshare company, they are subject to penalty. This is unfair, especially for those who may be of diminished capacity. Contracts can be for $100,000 or more. Any consumer should have the right to seek a professional opinion or the opinion of a friend or family member.

“Distribution of this information to unauthorized persons, including but not limited to persons not employed by agents of (the company), or to persons not listed on this option, is strictly prohibited and subject to penalty.” 

Our agent tried to convince us to purchase points for $11.40 per point. Just the week before, another sales agent attempted to sell us the same points for $4.79. Manager Brett asked us where the $4.79 came from. We shared the paperwork we had been given. He became rude and threatening saying, “it is illegal for you to have these papers.” The papers had been given to us.   

2.    If the closing (signing) is recorded, the device should not be stopped while an agent explains an item a buyer questions. The question and answer should be recorded.

3.    If a recorded closing can be used against the buyer, the buyer should be allowed the opportunity to record the sales session to prevent agents from coaching the buyer on how to “pass” the recorded signing session. 

4.    The purchase price should not appear as an inflated retail price of all purchases. An additional purchase should be identified on the contract as an “Incremental Purchase” instead of “Additional Equity” as the use of the word equity is misleading. Anyone who has been involved in a traditional real estate transaction would logically assume equity to mean actual cash value rather than vacation time. Timeshare points have little to no resale value. 

In the following complaint, a senior couple believed their sales agent; so they did not question the ability to refinance. Since they did not bring refinancing up on the recorded closing, the company initially dismissed their complaint. That’s how the recording can be used to entrap the buyer.  

Our sales agent explained that we could reduce our monthly payments by getting a HELOC through U S Bank using our “additional point equity” of $240,040 which he highlighted in green. He provided an ad and assured us a rep from U S Bank would call us after five days (the contract cancellation period). We would only have to pay $1,349 for January and thereafter $649. The purchase price was $288,300 less “additional equity” of $240,040 = $48,260 for 7,000 points. We financed: $87,405.85 including a prior loan.

5.    If disputing a contract, the buyer should be allowed to listen to the entire recorded closing without obtaining a subpoena.

6.    It should be disclosed if the QA agent is incentivized. A lawsuit states: 

It is not disclosed to the purchaser that the Quality Assurance employee has a financial stake in the transaction and is compensated based on commission dependent on the number of Quality Assurance presentations given; of which is paid only if the purchaser completes the purchase.

Case 2:18-cv-00903-RFB-GWF Document 3-1 Filed 05/18/18

7.  The buyer should be allowed 24 hours to consider their purchase. 

8.  The buyer should be provided access to the booking site prior to the end of the contract rescission period. Often first-year usage is not until the following year. Buyers don’t even know what they bought because inventory availability cannot be determined by reading the contract.  

9.  The state-mandated Public Offering Statement (POS) (Disclosure Statement) should be presented by the closing agent during the recorded closing, not by the sales agent. This state-mandated document is often hidden in a stack of documents. Two sales agents reported that the policy changed to having the sales agent provide the POS, instead of the QA agent, after the decision was made to record the closing.   

Clearly, timeshare sales and marketing practices have room for improvement. Wyndham has over 1,700 Better Business Bureau complaints and a Pattern of Complaints alert:

BBB files indicate that this business has a pattern of complaints concerning misrepresentation in selling practices. Consumer complaints report that the verbal representations are inconsistent with the written agreement. According to complaints, claims include representations that the purchase is an “investment” and the same as “real estate” in that it will increase in value. Owners report mandatory meetings that they are led to believe are to introduce new features and benefits but result in a sales presentation to purchase or upgrade their points. In some instances, owners are encouraged to complete a survey or questionnaire which results in another sales presentation to purchase additional points.

Bernadette in Oklahoma is a member of our team. She launched a Change.org petition asking that a YouTube be removed. If an Attorney General appears on YouTube warning about exit companies, a YouTube should be produced with an Attorney General warning about timeshare companies.    

https://www.change.org/Michael-Flaskey-MO-WA-AG-take-down-YouTube

Email me if you would be interested in joining our efforts to make timeshare sales more honest and accountable. Too many families like mine have been harmed. 

We seek to provide timeshare members with a way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market and to educate prospective buyers.

See the source image

Thank you Adam for your contribution this week and we look forward to receiving your next article.

To all Veterans and Serving Personnel who may have fallen foul of unscrupulous sales agents please email Adam with your story using the email address below. Only together can we influence the industry to change.

[email protected]

That is all for this week, we hope you have a great weekend and join us again next week for more information and stories about the murky world of timeshare.

Friday’s Letter from America

Welcome to our Friday’s Letter from America with an update from our US contributor Tiffany Renee who explains Why the buyer is blamed when told lies by sales agents. This is a subject that has been covered on numerous occasions over the years, with many articles by Irene. This particular problem is not just confined to the sale of timeshare in America, it happens all over the world but is very much a serious problem in the US. Tiffany reached out to Diamond Resorts for comment. They responded placing the blame on Tiffany’s parents. This does make you question Mr Flaskey’s quote in Bernadette’s petition, “And they could have just called Diamond.” We have heard so many times Diamond’s response, “we are not responsible for what our sales agent say”. That as we know is lamest of excuses, they are your employees, they are selling your product and they are representing you, it is your “Responsibility”.

Why the Buyer is Blamed if a Sales Agent Lies 

STAY VACATIONED or else

https://blog.thunderquote.com/assets/uploads/2016/08/B-19.jpg

April 2, 2021

Update from Tiffany Renee

Last December Inside Timeshare published my article about how my parents were browbeaten for 11 hours until they were convinced they had no choice but to forfeit their two Gold Key deeded timeshares that they had loved for years. Their sales agent and Quality Assurance agent told them that if they didn’t give up their deeds my brother and I would suffer dire financial consequences should something happen to them – maintenance fees will increase dramatically – to over $6,000! Their Gold Key maintenance fees were $2,000. The transaction resulted in maintenance fees of over $6,000. My father collapsed when he received the notification. The “QA” agent made them wait while he called the developer of Gold Key to get them the secret special price …. You must buy today…. the special price time period has expired! 

How can this be happening to so many seniors in America?

The full story: https://insidetimeshare.com/the-tuesday-slot-elder-abuse-and-timeshare-sales/

If there is no problem with Diamond Resorts CEO Michael Flaskey making claims that exit companies lied and took $10,000, $12,000, $14,000, $25,000 from Diamond members, then there can be no problem with my making the claim that Diamond agents lied and took over $85,000 in cash and deeds from my parents.

An interview with Diamond members Frank and Betty, ages 88 and 89, parallels the elderly couple interviewed in Mr Flaskey’s YouTube describing how they lost money to exit companies. Betty, a former librarian, said in a USA Today article that she has had insomnia and fainting spells from the stress and has gone to the hospital several times.

Michael Flaskey’s YouTube 

Frank and Betty’s YouTube

Diamond Resorts took approximately $31,000 from my parents and their two deeded weeks. The purchase price was around $88,000 of which approximately $57,000 was credit for their deeded weeks. 

Many years ago they paid $17,600 for a Turtle Cay 2 BR unit and $37,550 for a 2 BR Ocean Beach unit. It was not easy to piece together what happened from the mounds of paperwork, but as of November 28, 2020, it looks like after the up-sell they ended up with 32,500 points of which 24,000 points were credited for their Gold Key deeds. The purchase of 8,500 points is why maintenance fees increased. 

Frank and Betty lost $63,000 to Diamond Resorts and told them they were buying an “annuity” timeshare that would release a survivor spouse from the timeshare liability should something happen to one of them. After the transaction, their cumulative loan balance was $197,000 and annual maintenance fees $19,000.

For Betty and Frank and my parents, fear was used as the bait.  

Then and Now: Why Seniors Need Support 

(STAY VACATIONED letter received from Diamond Resorts March 29, 2021)

Unfortunately, if your account remains in default for 30 days from the date of this notice, the Association will take necessary action to collect the unpaid assessment fees together with late fees and interest…. These actions may include but are not limited to the following: 

  • Send the delinquent account to an attorney, which will result in additional legal fees; 
  • Engagement of a professional collection agency which will result in additional collection fees;

Michael Flaskey said on his YouTube, “They could have just called Diamond.”  

My parents are proof you can’t. 

Bernadette’s Petition

Bernadette in Oklahoma launched a Change.org petition March 7, 2021 asking Michael Flaskey to remove the YouTube in which he, the Missouri and Washington Attorneys General, and the former Arizona Attorney General, criticize deceptive practices by timeshare exit companies. Lawyers are called “storefront clowns,” yet the Missouri Attorney General’s Office recommended Bernadette retain an attorney. Please sign Bernadette’s petition after reading about her Diamond experience:

https://www.change.org/Michael-Flaskey-MO-WA-AG-take-down-YouTube

Our experiences are two of over 5,600 accounts from members of our member-sponsored Diamond Advocacy Facebook. The majority of our Facebook members joined to ask for advice about resolving disputes or complaints about Diamond’s sales and marketing practices. Volunteers answer questions as to how to file regulatory complaints. We know there are many who are happy with their Diamond membership and with the sales agents they worked with. Our Facebook consists of mostly members who feel they experienced unfair and deceptive sales and marketing practices. 

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

I initially filed a complaint with Seniors Vs Crime, a project of the Florida Attorney General’s Office. They mediate disputes and volunteers are seniors themselves. I was informed Seniors Vs Crime would not be allowed to help my parents. I was forwarded to the Attorney General’s Office.  Instead of being contacted by someone from the Florida Attorney General’s Office, I was contacted by a doctor Diamond retained who introduced himself as a consultant hired to arbitrate our “allegations.” He blamed my parents.

A staged so-called Quality Assurance contract signing session was recorded. I later learned my parents’ QA agent served four years in jail for burglarizing seven homes, among other charges, yet Diamond’s jury ruled my parents sounded just fine on the recording. 

If the buyer makes the mistake of believing their sales agent, thus not raising a question, the recording is used against the buyer. The buyer is not allowed to record the sales session, and the buyer is not allowed to listen to the recorded closing unless an attorney issues a subpoena. This is unfair. 

Many members have reported that the recording is routinely used against the buyer to dismiss complaints after being coached by sales agents to not saying anything because 1) it’s a new program, 2) I help you on my own 3) they don’t want you buying to make money, and so on.     

Former Arizona Attorney General Grant Woods said in Mr Flaskey’s YouTube “it is infuriating to see members paying money to companies that make them worse rather than better.” 

Washington Attorney General Bob Ferguson warns, “They are preying on people with misinformation…Telling people things that are flat out not true and they are just trying to take as much money as they can from them.” 

Diamond CEO Michael Flaskey grieves for families who lost“$10,000, $12,000, $14,000, $25,000” to exit companies.

I am pregnant with my second child. I have a problem pregnancy and had to be hospitalized at one point during my first trimester. The stress Diamond Resorts brought into my life because of the financial loss my parents suffered has played a part in my baby’s problems. Timeshare medical distress now spans from prenatal to Betty and Frank, ages 88 and 89. 

I end where I began – but adding the other end of life’s spectrum. 

How can this be happening to seniors and pregnant moms in America?   

My motto is based on a concept of unjust enrichment that can be traced to Roman law and the maxim that “no one should be benefited at another’s expense”

“nemo locupletari potest aliena iactura or nemo locupletari debet cum aliena iactura.” 

There is a tendency to blame the victim. AARP Staff writer explains in his book why no one is “smart” enough to outsmart a con. 

https://lh6.googleusercontent.com/afDrSe2gMaKdxWK4j3g7qZXTB9On0ezeP3Z2RFjWmVxL4tYEymOc05ZkK54YMANutYIfUR1ri3LlIZw4zh099_iMN2lMvQvzcYh-a4psrVzw9WJQDETd99NVfnbKxmgDajoDadB1

Understanding the artist behind the scam is a first step in protecting yourself and your loved ones from deceit. After conducting personal interviews with dozens of con artists and studying their personalities, Shadel has found consistent trends in the tactics they use to defraud their prey. What do they all have in common? For starters, a life filled with fast money and women, drugs and alcohol, and lots of lying and cheating. But the most successful cons are also masters of persuasion, using a sophisticated set of psychological tricks and tactics that work time and time again.

Think all victims look the same?  Wrong.  Outsmarting the Scam Artists explains how individual scams are carefully crafted and tailored to meet specific victim profiles.  

That is all for this week with Inside Timeshare, we hope that you have a great Easter weekend and will join us for more news and information on the murky world of timeshare next week.

Friday’s Letter from America: Hilton Acquisition of Diamond

BREAKING NEWS

The Radio 4 program You and Yours will not be broadcasting the MacDonald Resorts segment today as planned, this is due to MacDonald Resorts contacting our reader and making an offer of settlement. Hopefully we will be able to publish a successful conclusion in the future.

Back now to our Letter from America.

Welcome to the end of another week with Inside Timeshare, today’s Letter from America is from an old friend, Irene Parker. It needs no introduction apart from it is a subject that has sparked many conversations, the acquisition of Diamond Resorts by Hilton Grand Vacations. Here Irene explores what this means to Diamond Members.

What does Hilton Grand Vacations Acquisition of Diamond Resorts Means to Diamond Members?

How Private Equity has Influenced Timeshare

https://3.bp.blogspot.com/-ekXeotGrjrY/WjpQO-ixsXI/AAAAAAAAAzA/yGSIiE4brYMiojy4Q6G0iHTZtgtmP5UIACPcBGAYYCw/s200/Depositphotos_54721893_original.jpg

By Irene Parker

March 26, 2021

Several Diamond Resorts members have expressed bewilderment by the announcement this month that Hilton is acquiring Diamond Resorts. Former deeded owners of resorts purchased by Diamond – Monarch, Gold Key, Sunterra, ILX, Amber and others, were told that they had to give up their deed and convert to points. It is likely they will once again be told they must upgrade to have access to Hilton properties. Overall, Diamond members seem to feel Hilton’s acquisition is a welcome development. The transaction is expected to close by summer.

According to HGV CEO Mark Wang:

But when you think about the power of putting the Hilton brand on …. it will, number one, create a tremendous amount of credibility. It’ll allow us to attract customers, higher-quality customers than Diamond was able to attract.

We’re going to be– we’re launching a new brand called Hilton Vacation Club. And Hilton Vacation Club will be positioned just below Hilton Grand Vacation Club, which is an upper upscale brand. And Hilton Vacation Club will be an upscale brand. And the entry price points are significantly lower, about $20,000 lower to– to enter the system.

https://finance.yahoo.com/video/hilton-grand-vacations-ceo-diamond-154939235.html

What does it mean? How will it work?

According to Hilton’s website: 

Accelerates launch of HGV-branded trust product offering: rebrand Diamond’s properties over time to drive revenue growth in a new customer segment

My Comment: Trust-based means properties are owned by a Trust, but that is of no benefit to timeshare members who don’t “own” anything. Buyers of non-deeded points purchase a right-to-use product. They have no beneficial interest in a Developer’s Trust any more than a member of a Country Club or gym club has a beneficial interest in their club’s brick and mortar buildings. 

My question: Diamond’s properties are already in Diamond’s Trusts. Does Hilton plan to buy legacy (older) resorts, modeling Diamond’s business model?

  • Combining HGV’s points-based deeded product with Diamond’s points-based trust structure will allow the Company to cater to a wider audience, attract more new buyers and drive incremental growth in a capital-efficient manner.
  • HGV’s deeded product provides premium pricing, inventory sourcing flexibility, and the ability to pre-sell projects to support strong project-level cash flow, while giving buyers and owners the value of guaranteed availability.

My question: How is availability guaranteed? According to Hilton members I spoke with, availability is guaranteed by means of an advanced booking window. It’s not the same as owning a fixed week that is a true guarantee.     

  • The introduction of a trust product allows for lower barriers to ownership, reduced inventory delivery volatility and inventory recycling, enabling smoother sales and upgrades while providing buyers and owners network and pricing flexibility.

The biggest question on the minds of many Diamond members is – will there finally be a resale value. Rules change, but at last check if you buy Diamond points on the secondary market, you must buy 50% of the number of points you bought on the secondary market, directly from Diamond to be eligible for The Club, to be able to exchange. Will Hilton be so restrictive?   

Inventory delivery volatility reduction must be because points are of almost unlimited supply and eternal. 

Inventory recycling means foreclosing or taking back points. 

“Smoother sales and upgrades” is something Diamond members are very used to and many are wary of. 

One Diamond member expressed Diamond’s pricing flexibility: 

Kona 11/6/18 – Our agent tried to convince us to purchase Hawaii collection points for $11.40 per point, as opposed to $4.79 presented on Oahu the week before. Manager Brett asked us where the $4.79 came from. We shared the paperwork we had been given. He became rude and threatening saying, “it is illegal for you to have these papers.” The papers had been given to us.   

  • Integrates Diamond’s innovative Events of a Lifetime® experiential sales and marketing platform that drives strong engagement and Volume Per Guest (VPG) premiums with HGV’s owner base

My Comment: It is hoped Hilton will do a better job of informing the person presented with an EOL that it is a solicitation. 

Volume per Guest is a metric that is often used to show efficiency in sales. Total sales volume divided by the number of tours “guests” that each site has. 

Ex. Site sells 200,000 on a day with 25 guests = 8,000 VPG – This is the expectation for existing owners. (Figures provided by an industry insider)

Many on our Diamond member-sponsored Facebook have questioned how this remarkably high VPG has been achieved. 

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

DRI 7,000-12,000 VPG 

Wyndham 3,000-4,000

Bluegreen 3,000-4,000

Marriott 3,000-5,000

Hilton 4,000-5,500  

https://www.hiltongrandvacations.com/-/media/project/hgv/presence/news-media/press-releases-pdf/hgv_press-release_2021-03-10_final.pdf?la=en

The History and Effect of Private Equity on Diamond Resorts and Timeshare 

It’s not your Grandmothers’ Timeshare

Leon Black founded Apollo in 1990 with partners from Drexel Burnham Lambert, the junk-bond shop led by Michael Milken that collapsed in a scandal. 

https://www.bloomberg.com/news/articles/2021-03-22/leon-black-steps-down-as-apollo-ceo-succeeded-by-marc-rowan

Apollo took Diamond Resorts private in 2016 for $2.2 billion and made a bid to buy Hilton Grand Vacations three years later for about $40 a share. 

https://www.bloomberg.com/news/articles/2021-03-22/leon-black-steps-down-as-apollo-ceo-succeeded-by-marc-rowan

In 2018 – Private-equity firm Apollo Global Management LLC is preparing to take Diamond Resorts public …. Apollo could seek a valuation for Diamond Resorts of around $4 billion and aim to raise in excess of $500 million in the offering, though price expectations are moving around, according to people familiar with the process.

https://www.wsj.com/articles/apollo-plans-to-take-diamond-resorts-public-1524222000

HGV, spun out of Hilton Worldwide in 2017, will buy the Las Vegas-based Diamond Resorts (for $1.4 billion) from funds managed by affiliates of Apollo Global Management Inc., Reverence Capital Partners and others in an all-stock deal.

https://www.streetinsider.com/General+News/Hilton+Grand+Vacations+to+buy+Diamond+Resorts+International+for+about+%241.4+billion/18106449.html?classic=1&fbclid=IwAR138X7CdWS5ffgQB154da07xYABd9pJCmAhgueJ-UzRun8uHFx7FH3puXU

Private Equity v Hedge Funds (Investopedia)

Private equity funds more closely resemble venture capital firms in that they invest directly in companies, primarily by purchasing private companies, although they sometimes seek to acquire controlling interest in publicly traded companies through stock purchases. They frequently use leveraged buyouts to acquire financially distressed companies. Once they acquire or control interest in a company, private equity funds look to improve the company through management changes, streamlining operations or expansion, with the eventual goal of selling the company for a profit, either privately or through an initial public offering in a stock market. 

History Repeats Itself

The first Diamond member to submit an article about their timeshare experience to Inside Timeshare was in 2016. A family of five, with their firstborn off to college, they alleged that they were told if they became Platinum they could offset maintenance fees. The most recent Inside Timeshare article is about a Diamond member who received a $95,678 judgement contesting a $3,995 Sampler trial product. He alleged that he was told he could offset maintenance fees at $.20 per point by charging purchases to a Diamond Barclaycard.  

https://insidetimeshare.com/fridays-letter-from-america-73/

Many Diamond members have reported that they were told that if they did not give up their deed their heirs would be liable for the timeshare. There have been 157 Platinum members who have reported allegations that they were promised the ability to be relieved of maintenance fees, unlock equity, or be able to sell points if they became Platinum loyalty level or bought additional points. 

Do your timeshare math when purchasing a timeshare or upgrading.  Seniors especially need to amortize the buy-in price over their expected lifetime to determine if the outlay is worth the price.   

Thank you, Irene, as usual, you have given us much to think about, let us hope the industry itself wakes up and take notes from what their own members are saying.

Join us again next week as we explore and report on the murky world of timeshare, have a great weekend.

More Breaking News

On Monday Inside Timeshare will be publishing the latest on the Cazorla Group, the majority shareholders of Anfi, it has been announced that the courts have declared the Cazorla Group bankrupt.