Inside Timeshare hopes that all our readers are well and coping with the restrictions being placed on us. Due to the working restrictions, there is very little news coming from the courts but it doesn’t appear to be stopping the cold calls from the scam companies or even timeshare companies such as MacDonald Hotels and Resorts from operating. But first, we begin with the latest news from the courts and a case against Anfi.
Yesterday, 31 March, Canarian Legal Alliance announced the news of one Dutch family who won their case against Anfi Resorts SL in the Court of First Instance and then after yet another frivolous appeal by Anfi, in the High Court as well.
The courts ordered that the contract be declared null and void plus the return of over 31,000€. This has now been paid back to the family and is now safely in their own account leaving them to enjoy being timeshare free.
Staying with Anfi, there are more comments from Anfi members regarding the cancellations of booking due to the current situation and lockdown. As we already know, before the lockdown in Spain came into force and the closure of all hotels and resorts, many flights were being cancelled and consequently, people were cancelling their holidays. Yet Anfi is playing a very nasty game.
Members are having to pay a cancellation fee and in order to bank that week and save it they must get an “accommodation voucher” from Anfi, no problem I hear you say and I would agree. Unfortunately, this is not as clear cut as it first appears.
In order to receive this “voucher” and “save” the week, which they have already paid for with the initial purchase price and the annual maintenance fees, members are being told they “MUST” sign the new contract first, not to forget that they will also have to pay a re-booking fee!
Anfi has been trying to get members to sign this new contract since their Special General Meeting in June 2017, (see links below), the basics are that the new contract is replacing the original “illegal” contracts and bring them into line with the timeshare laws. This move as we know is to avoid any further contracts being taken to court. Once a member signs this new contract they lose their rights to seek legal redress for the sale of the original illegal contract.
This is in our view is nothing short of “BLACKMAIL”, a tactic which we would associate with the Mafia, not a supposed “customer focused” business, especially as Anfi continually states that they regard all their “members” as “family”. Well with “family” like this who needs enemies?
We now move on to another sorry tale of the excessive and abusive tactics of another timeshare company, MacDonald Hotels and Resorts which we have been highlighting recently.
As we have reported this is the “EXTORTION” tactics they use when their members especially the elderly need to terminate their membership. This involves the demand of the payment of arrears plus the payment of over 4 years worth of maintenance fees to “hand the timeshare back”, although they do not even guarantee that they will “accept the application” to terminate. One reader has been told this must be paid in full by the end of April and they “may consider the termination” in September. No promise, just a “possibility”.
We have now just been informed that the husband of this reader who is seriously ill has now taken a turn for the worst and this is also taking its toll on his wife. In this case, MacDonald’s require the payment of over £10,000, which they can ill afford due to the costs of daily home care and the possibility of him having to be placed in a care home.
Inside Timeshare has also been in contact with our old friend Mrs B, as many of you will know, Inside Timeshare has been following her story for around 4 years with no sign of it being resolved.
To recap, Mrs B paid a company to help her get out of two timeshares, one with MacDonald’s the other Oasis Lanz in Lanzarote. This was duly done, with the timeshare being transferred to a new owner, with all documents being notarised and conforming to Spanish law.
There was no problem with Oasis Lanz, the problem was with the MacDonalds timeshare.
MacDonalds refuse to acknowledge or recognise the change of ownership, they are still chasing for “arrears of maintenance” which now comes to around 5 years worth. Mrs B is in her 90’s and is also housebound.
She has now received the first of this year’s demands for maintenance and more threats of legal action to recover “the debt” through the courts. Last year they employed a law firm to make the threats on their behalf, even including documents of cases where they have won the case in the County Courts. If that is not an attempt at “EXTORTION”, I personally don’t know what is.
That is all for today, if you have any questions or concerns on any of these examples, please use our contact page and Inside Timeshare will get back to you. We would also welcome your own experiences with Anfi and especially MacDonald Hotels & Resorts please let us know and we will highlight them on our pages. It is your information which helps others.
Take care and stay safe.
Past Anfi articles on the new contracts.