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July 2020

CUC Abogados: Latest Update & A Stark Warning

Today is the last article for this week due to personal reasons, but it was important to get this update on the latest information about the “FAKE” law firm in Tenerife, CUC Abogados. Unfortunately for this particular reader, he found our warnings too late and has gone the whole way with the “FRAUD” and has now lost a lot of money. He and Inside Timeshare have not even begun to calculate how much, but we suspect it will amount to several thousand pounds over the period he was taken in. Today we reveal the end game with the latest players.

It all began last year when our reader received a “cold call” from CUC Abogados. They informed him that his timeshare company Westgate was being taken to court for misselling and he could be part of the case. There is only one problem here which our reader did not realise, Westgate is a US company and only operates there and not in Europe, so the Spanish courts would not have had jurisdiction.

He also received a court update from Julia a very familiar name, from Solutions Ltd using the email [email protected] an email address that has been used for a number of years and was highlighted as a scam operation many years ago.

Later it turned out that the “case” involving at least 43 named individuals was against Incentive Leisure Group, DWVC and Personal Travel Group. As we know these companies no longer exist and have also been used before by not only CUC Abogados but all the previous incarnations we have named the Litigious Abogados Family.

Follow this link for all articles published over the years:

https://insidetimeshare.com/?s=litigious+abogados+family

He then received an email with an attached “court sentence” showing that each person named had been awarded 32.000€. Inside Timeshare has received many of these over the past 4 years and all are very good fakes. All names have been redacted.

He then received another email with yet another attached sentence, this time only he was named. It confirmed that he had been awarded 32,000€.

Over the ensuing weeks, he received several emails with various attachments along with invoices for payment. The next point was the “tax” that was required in order to release the payment made by the court. Again he followed their instruction and transferred the requested amount. See PDF below.

At last, he was going to receive the cheque for 32,000€, an envelope duly arrived by post, but as we already know from previous readers, the envelope had been opened and the cheque was missing.

Enter the new law firm appointed by the court to investigate and recover the “stolen and cashed” cheque. Obviously another fee required which he again paid by bank transfer. Apparently as with the previous instances of the “missing cheques”, it was cashed by a gang of East Europeans, with around 16 postal workers being arrested for colluding with the gang.

Eventually, he was told the money had been lodged in an Escrow account with a UK Notary called Flanagans Notary Services. Tara Quinn Flanagan, the notary then issued an invoice for £261. This was to be paid by bank transfer to:

Bank: Revolut Ltd

Bank Address: 7 West Ferry Circus, Canary Wharf, London, E14 4HD

Account Number: 43688128

Sort Code: 040075

Another invoice from Flanagans Notary Service was also received, this time the name of the account holder and bank details are different from the first one:

Account Holder: Peter Klan Flanagans

Holder´s Address: 111b, Maldin Walk, Woodford Green, Flanagans Notary, London, IG8 7HA

Bank: Lloyds Bank Bank Address: 15 Merthyr Road, Cardiff, South Glamour, CF14 1DA

Account Number: 12598468

Sort Code: 309894 

Inside Timeshare has not found any Notary in the UK using the name Flanagans Notary Services. It is also a fact that the logo on the invoice is the same logo used in the past for the “FAKE” Spanish Notaries.

There is now also a new twist to the tale, an indemnity insurance costing £139, from Brockway Insurance and Reinsurance apparently based in Cardiff. Again this was to be paid into a Nationwide account in Cardiff to a P A Brockway. The account details are:

Account Number: 07705422

Sort Code: 070806

Account Title: P. A. Brockway Account

Address: 18, Queen Street, Brockway Services, Cardiff, CF23 3BC

Again Inside Timeshare has not found any insurance company by that name in the UK.

This is a very well planned and orchestrated “FRAUD”, the documents and letters all look very genuine, especially to those who have never seen the originals

Inside Timeshare has all documents and emails received by our reader and will provide the Spanish authorities with them in due course. Our reader has also filed a full report with Action Fraud in the UK and also supplied them with all documents and emails.

It is a shame that our reader was taken in for the full “scam” before he found out the truth. It is unlikely that any of this money will ever be recovered, but we do hope that the perpetrators of this massive fraud are eventually caught and brought to justice.

This is just one person, remember that there were 43 named individuals on the first court document, how many more than this have also been taken in?

This FRAUD will have netted at least several hundreds of thousands of pounds from all the incarnations of this despicable group.

It is stories like this which enforce the need to be ever vigilant when receiving any cold calls, emails or letters regarding your timeshare, or even companies you may have found yourself on the internet.

REMEMBER, DO YOUR HOMEWORK FIRST, IT WILL SAVE YOU A LOT OF MONEY AND HEARTACHE.

Timeshare Claims: Update New & Old

Over the past few days Inside Timeshare has been receiving many emails from concerned timeshare owners being contacted by claims companies and law firms. Some are ones we have highlighted in the past some are very new indeed. The one thing they all seem to have in common is their approach, everyone has a claim and that they can cancel the contracts. It has also come to our attention that the names of other companies are being used by cold callers which is adding to the confusion.

We now move to our old friends CUC Abogados which are just another incarnation of The Litigious Abogados Family. It would appear they are now doing all they can to get those “clients” who have actually fallen for their “scam” to pay even more money. Could this be that they are now coming to the end of their “shelf life” as all those before?

We do know that there are already two more that have begun operating with the same Modus Operandi, Torcaz Abogados and Paloma Abogados.

Unfortunately, one reader was taken in as he had been dealing with them since January and actually stated he had “no complaints with them” up to this point. But now he is having second thoughts especially after reading all the articles published on Inside Timeshare.

It now looks like CUC Abogados has changed how they operate, as we know, in the past the “money awarded” by the court was sent by cheque. This duly arrived by post, but the envelope was open and the cheque missing. This left it open for yet another company to claim they had been appointed by the court to recover the “stolen” money. The cheque was apparently stolen and cashed by a gang of East Europeans and 16 postal workers were under investigation for stealing the cheque and passing it over. Obviously, this “new” company needed payment to recover the money.

The latest ploy is that the money has been lodged with a Notary called Flanagans Notary Services, based in Canary Wharf. On checking for notaries in that area, no notary of that name has been found.

According to CUC Abogados, the awarded money is for a Westgate timeshare, as Westgate was taken to court in Tenerife and found guilty. Not bad considering that Westgate is a US timeshare company and does not sell or operate in Spain. So we have to ask how the Spanish courts could have any jurisdiction for a timeshare purchased in the United States!

If that does not convince you that this is a fraud we don’t know what will.

Our last item is a warning that you must be extremely careful on who it is that is cold calling.

We have been informed that calls are being received from Tenerife on various numbers with the caller stating that they are calling from Timeshare Support Services, one number we have been given is 0203 670 2306.

The caller insisted that the consumer had a legitimate claim and would receive “compensation”, regardless of the fact the consumer has not owned the timeshare for years.

Forum Discussion

The problem here is the name Timeshare Support Services, is also the name that is used by TESS. The consumer even asked repeatedly for his name and number to be removed, which obviously has not been done. We also know that TESS does not operate from Tenerife and if a client asks to be removed and not to be called again, we know that TESS would do so. Does this look like yet another case of using another company’s name in order to confuse?

Once again, Inside Timeshare gives you the same old warning:

DO YOUR HOMEWORK BEFORE ENGAGING WITH ANY COMPANY THAT CONTACTS YOU.

Start the Week: Another Fake Law Firm Comes to Light

Welcome to the start of another week with Inside Timeshare, as our regular readers know, Inside Timeshare is always quick to report the latest names to emerge with regards to timeshare claims and exit. Today we highlight yet another “fake” law firm to come to our attention, this time it is not directly from a reader but the Timeshare Consumer Association. They contacted Inside Timeshare to find out if we had ever heard of this “law firm” and what we thought of the letter they had received from a concerned consumer.

As some of our readers are now aware, Inside Timeshare has been collaborating with the TCA by sharing information on the proliferation of “fake” law firms and claims companies. The latest is called Sanchez Abogados Services, claiming to be “Legal Services & Re-claim Specialists”.

So far, Inside Timeshare or the TCA have not found any “law” firm with this name, there are two which we have found with similar names based in Barcelona and Murcia. Both are genuine law firms and have nothing to do with any timeshare cases.

The letter received by the consumer gives no company details, address, telephone number or website, but does have an email address:

[email protected]

Once again it is a free Gmail account which anybody can set up, not what you would expect from any genuine law firm.

The letter itself is what can only be described as familiar and not very business-like, it does not even begin with Dear Mr or Mrs, but “Good Morning, Thanks again for getting in touch”. It then begins:

“Ok, I’m going to explain how the process works and let you know the costs/fees involved…What you read here is 100% correct and not a penny more than the amount quoted.”

It then goes on to say:

“Firstly, I would like to mention that we do not expect any of our processing fee/payment to be paid upfront or during the process.”

So far so good, but then they require the client to make a refundable “surety deposit” amounting to £185 to begin the process which is “refundable” in full after “7 days” on completion. 

The letter goes on to explain the reason for this “surety deposit”, it seems that “people” have not been paying them once the claim is processed on a “no win no fee” basis:

“We have had problems with a few people over this..Basically the management are hoping the surety payment may deter this sort of thing from happening again and encourage people to stay around for the duration of their claim.”

Again not very business-like, they want the client to trust them but they don’t trust the client!

The basis of the claim is a purchase with Eze Group with a Timeshare being taken from them so they are then maintenance-free. We have seen this with many of these discount holiday clubs, credit-based clubs such as Monster Credits etc. In other words, the only way you the consumer can get out of your timeshare is to purchase our product and we will take over your timeshare.

It appears that these people also know the exact date the purchase with Eze Group was made as they actually place that in the letter along with the exact amount paid. Again, something does not seem right here, how have they managed to get that information?

This could be yours!

The total amount for the claim is £21,215, plus according to Sanchez Abogados they are also “entitled to 10% of this amount as a form of compensation”. This amounts to £23,336. Apparently, this is due to the amount of time the client has waited. Waited for what we ask as the client did not instigate any legal action or claim?

The letter then goes on about “fees/your payment to us”, where they “actually have 3 payment options”. Apparently 2 of these involve upfront payments, “so we will concentrate on option 3 where no upfront payment is needed”.

The processing fee will be £750, but the £185 initial surety payment will be deducted from this leaving £565 which will be invoiced once the “claim funds have cleared in your bank”.

They certainly work very fast as they say the claim will be completed within 10 days, apparently, this is down to the “amount of time the court allows us to process a claim”. It then goes to say “as you know we are at the end of the Eze Group claims so this is more likely to be 6 or 7 days”.

Payment made by the client at the start or during the process will be payable to a “third party, UK Escrow, holding account”.  Apparently this account has been verified by the High Court.

In order to give the “client” some peace of mind, the funds are not accessible by them and are held for a maximum of 10 days, if they (Sanchez) do not complete within the 10 days the funds will be returned to the client. What funds are we talking about, the claim amount or what?

It also goes on to say:

“All monies that you will be receiving are being settled to you by the successful outcome of recent court proceedings against Regency Shores (Eze Group) Holdings SL, where upon you were listed as one of their members.”

“All monies and procedure are contractually and fiscally guaranteed by our long standing relationship with the High Court In Madrid and the Central Bank of Spain.”

So they have a long-standing relationship with the High Court in Madrid and the Central Bank of Spain. Wonderful credentials if they were true.

In the closing paragraphs they also state that they are now “out of time” for claims against Eze Group, but wait a minute, “the court does normally allow us a couple of days grace”. Isn’t that lovely of the court!

In the same paragraph, they also advise the client to “get your foot in the door”!

The letter ends:

“If you need any assistance in the future please do contact us. 

Any questions, please ask..sorry if I’ve made it sound complicated..sometimes think I go into to much detail 😚”

“We look forward to your reply,”

“Have a lovely day,”

“Warm Regards,”

“Ms Maria Santos (Admin)”

The footer of the page has these wonderful words to end with:

DON’T BE ANOTHER VICTIM, ACT NOW AND CLAIM BACK WHAT IS RIGHTFULLY YOURS!

Please note any spelling mistakes etc are direct from the letter.

We just love the part where Maria Santos apologises for making it sound complicated and that she thinks she goes into too much detail. Well we know the reason for that, make it complicated so it confuses the clients, most of which are going to be elderly pensioners!

So to recap, a law firm that cannot be traced, a free Gmail account, no company address, company registration number, lawyers bar association numbers or names and no website.

All the details you would expect from a legitimate and genuine law firm, our conclusion, yet another scam with the lure of thousands coming your way.

Once again this reinforces what Inside Timeshare has been saying for years, do not believe what you are told in cold calls, unsolicited emails or normal post. Check and check again, if you don’t know where to start or how to make these checks, then contact Inside Timeshare using our contact page and we will help you get started.

DO YOUR HOMEWORK, YOU KNOW IT MAKES SENSE!