Browse Month

January 2018

End of January Review

So that is the end of the first month of this year and what a month it has been, if this one is anything to go by then we are going to be in for a busy year. So let’s have a quick look at some of the main events.

We start with two stories published this week, the first is a quick update on the website of Worldwide Timeshares Unlimited.

Yesterday RCI thanked Inside Timeshare for reporting the use of their logo, they confirmed that it is being used illegally and their legal department had been informed. Today when checking the website the RDO and Expectations Holidays logo’s had been removed, unfortunately the Canarian Legal Alliance logo and copied news section are still showing. CLA have been informed.

It has also come to our attention that Antoni “Toni” Muldoon also has another website:

http://www.scam-busters.co.uk/

Supposedly to help people being scammed by the likes of him, one does have ask the question, is he the reformed character he makes out to be or is this just another way of getting your money?

spots

Regarding the Anfi letter to UK members and the use of the BBC program Rip Off Britain, we had the opportunity to see the program for ourselves, the “lawyer” named on the program was one Emilio Leyes Catillianos at the address Calle Duque de la Torre 29, 114, Santa Cruz, Tenerife, is the very same one that Inside Timeshare first reported back in July and September 2016.

That address is actually for the Oficina del Servicio de Atención Ciudadana, similar to the Citizens Advice Bureau.

CAB Arona

This particular “lawyer” was part of the Litigious Abogados setup, which is one of those Inside Timeshare provided evidence to CLA for their denuncia to the Guardia Civil in February 2017, (see link to CLA website to view a copy of the denuncia):

https://www.canarianlegalalliance.com/fraud-alert/

The sad thing is the program is too late to highlight this as the website has already gone and been replaced with many new names, the latest was published here on 8 January, Abogados Canarias, with the main “lawyer” named as one Manuel Cilavoz Varintos. I would say that their research team has a lot to learn or is the program just there for entertainment purposes?

Since the start of this year the US articles many written by Irene parker, has resulted in 38 complaints received by Inside Timeshare and dealt with by our US team (all volunteers). Since we began actually counting the number of complaints received at the end of 2016, the US team led by Irene has dealt with 291 complaints. Again what does the rest of the year hold in store?

Also at the beginning of the month we reported that Trading Standards had raided several offices of the Mark Rowe owned companies which include Sellmytimeshare.tv ABC Lawyers and his Monster Credits enterprise. We have now been informed that South West Police are contacting clients of his various companies, so it certainly looks like a major criminal investigation is taking place.

We are also still waiting to hear about the sentencing of Dominic and Stephanie O’Reilly of EZE Group, this was supposed to take place this month at Birmingham Crown Court.

Another article published this month was Spanish Timeshare Laws Simply Explained. This was in response to many enquiries from timeshare owners who had been contacted by various firms stating they had a claim, or their timeshare company was being taken to court and they could join in the case. The main point of the article was unless your timeshare was purchased in Spain you will not have any claim, it also pointed out that even if you did purchase in Spain your particular contract may be legal and therefore there is no claim.

Inside Timeshare also welcomed Lisa Ann Schreier with her first article. Lisa is a well known figure in the US, she is also the author of the book Timeshare for Dummies, we look forward to more contributions in the future.

lisa ann

These are just some of the stories published this month, we end with news just in from Canarian Legal Alliance.

It looks like they have had a tremendous start to the year as they announced that they have received favourable judgements in 14 cases against these resorts:

Anfi, Silverpoint, Puerto Calma, Palm Oasis and Diamond International.

These cases have been heard in various courts around Spain, ranging from First Instance, High Courts and Supreme Court. The latest being a Supreme Court ruling against Palm Oasis making the total figure for rulings from Spain’s highest court to 86!

The total amount awarded by the courts in these cases is staggering 267,224.25€ so there are some very happy ex-timeshare owners.

Inside Timeshare would like to thank all those who have contributed to all the articles this month and all the readers who have supplied some of the information which has helped in the research.

Again if you have any questions about any of the articles published or need any help in determining if the company you may be thinking of doing business with is legit, contact Inside Timeshare and we will point you in the right direction.

The Tuesday Slot with Irene

Welcome to another Tuesday Slot with Irene, this weeks article is the first of a series which will cover some useful tips on how and who to file a complaint with, but as usual a quick look at Europe.

beware

Yesterday Inside Timeshare published an article about Worldwide Timeshares Unlimited based in Lowestoft Suffolk, with the website

https://www.timeshares-unlimited.com/

Registered to the “infamous” Antoni “Toni” Muldoon.

On the website they show 4 logo’s, RDO, RCI, Expectations Holidays and Canarian Legal Alliance, according to the website they claim to work closely with CLA, even having “cut & paste” copies directly from the CLA news section.

Inside Timeshare has had confirmation from the RDO, Expectations Holidays and Canarian Legal Alliance that they have no knowledge or ties with the said company or website. RCI have also been informed, but as yet no reply has been received, but it is safe to assume that they have not given any permission for their logo to be used.

This just goes to show that you cannot believe what you see or read on the internet, just because a website shows a logo or states they work closely with a company or organisation that it is true. Always do your homework, check any company fully before engaging in business, check that their claims to work with or are affiliated with others is genuine.

It would also appear that Anfi is once again on the offensive, this time they have been sending out emails to UK members regarding a recent BBC TV program Rip Off Britain. In this program they travelled to Tenerife to investigate a “fake” law firm, one that Inside Timeshare has been investigating and reporting about for the past 2 years.

Although this is laudable, it is the tone of the email that is the problem, rather than actually naming the “fake” law firm, it has been left open and vague, giving the impression that all law firms dealing with timeshare claims are not genuine.

It is obvious from past emails from the CEO José Luis Trujillo, that the aim is to discredit the Arguineguin law firm Canarian Legal Alliance. These lawyers have been instrumental in securing 84 Supreme Court rulings against various timeshare companies, with 39 against Anfi alone.

On the point of the “fake” law firm in Tenerife, Inside Timeshare was asked to provide CLA with any evidence it possessed, to augment their own, as some of their clients had been contacted by this Tenerife outfit. Our evidence along with that from CLA was then handed to the Guardia Civil along with a denuncia, this is now under investigation.

It has also been a little quiet at the courts so far with only one sentence being reported, once again Anfi are the culprits.

The Court of First Instance in Maspalomas declared another Anfi members contract null and void, ordering that over 55,000€ which also includes a double deposit be returned to the client, the court also awarded legal interest.

It does make you wonder who is telling the truth, Inside Timeshare leaves you the reader to decide based on the evidence presented.

truth meter

Now on with this weeks article from Irene Parker.

Timeshare Tips

Due to an Escalation in Volume and Criminal Nature of Complaints

White collar

By Irene Parker

January 28, 2018

IT Timeshare Tips #1

Inside Timeshare has received an astonishing number of reader complaints. Since January 1, 38 timeshare members have contacted us. Since we began counting late 2016, 291 complaints. The majority voice allegations that clearly meet the FBI definition of white-collar crime, Financial Institution Fraud.

https://www.fbi.gov/investigate/white-collar-crime/mortgage-fraud

Timeshare members should only contact the FBI if the allegations are of a serious nature. For example, “They promised me a cruise, but when I went to book it, it cost $1,000” is not a serious enough allegation. A free cruise that turns out not to be free is a frequent complaint, but would be best reported to the Better Business Bureau in the form or a complaint or a review.

Here is an example of a complaint that has been reported to the FBI and to BBB:

We were sold vacation points fraudulently by XXX sales agent SXXX MXXX Jan 2017 at GBO Resort. We went to a sales presentation. We met with sales agent S M, and told him our biggest complaint was the maintenance fees. Mr. M told us if we bought 3000 more points, to get to 5000 points, we would become Highest Loyalty Level members and we would be able to sell back points to pay maintenance fees at $.50 per point.

Criminal Complaint #1: The Highest Loyalty Level requires 50,000 points

Criminal Complaint #2: There is no program to sell back points to pay maintenance fees

He said, “You do this at the end of the year”

Criminal Complaint #3: By telling the victim to wait until the end of the year, and by not allowing access to the booking site until after the contract rescission period, the agent and/or company can dodge the rescission period.

He said this would be enough to pay all our maintenance fees.

This was what really sold us on the program.

Mr. M also said beginning in January of 2018 there would be a “cash out” option where XXX Timeshare Company would offer to buy our timeshare if we were not happy, we would probably take a loss, but we would be free and clear.

Criminal Complaint #4: There is no buy-back program

Thank you for using the Better Business Bureau’s Online Complaint System.

busted

As this is an active complaint, we will not publish the name of the timeshare member, the timeshare company, or the sales agent, to give the company a chance to make this victim whole again.

Most importantly, do not respond to anyone who private messages you, calls or emails offering to help you get out of your timeshare. Contact Inside Timeshare or your Facebook admin if you are contacted. Teams have been established to gather information to make a determination as to whether the company is legit. Most are not.

There is no federal enforcement other than timeshare advocacy groups. State enforcement is spotty at best. Contact Inside Timeshare or one of these U S advocacy groups we know not to be industry influenced.

We seek to provide timeshare members a way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market; and to educate prospective buyers.

https://www.facebook.com/timeshareadvocategroup/

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

https://tug2.com/Home.aspx

https://www.facebook.com/groups/180578055325962/

https://www.facebook.com/groups/465692163568779/

https://www.facebook.com/groups/1639958046252175/

Thank you to Irene and all those who proofread and edit the drafts, this article should prove to be very helpful to many of our US readers.

If you require any information about this or any article published, or just need help to decide who to trust and how to check them out, contact Inside Timeshare and we will point you in the right direction.

Remember to do your homework and stay safe.

calm homework

Start the Week: Important Consumer Warning

In May 2016, Inside Timeshare published a story about one of the most “Infamous” operators in the timeshare “Resale Scam” industry, Toni Muldoon.

Muldoon operated on the Costa del Sol for years with a number of companies mainly in the timeshare resales sector. One of these was Platinum Properties, which I have personal experience of, as this was the company which introduced myself to the murky world of timeshare.

toni muldoon

He was eventually jailed for 2 years by the Spanish authorities, this was eventually suspended, he was also ordered to repay the paltry sum of around £438,000. Whether this was paid no one knows.

Muldoon then ended up in the UK, operating in Suffolk, he set up an “Escort agency” fleecing girls to join. They apparently never got any work, around 14,000 fell for this scam.

At the same time he was operating a “debt” elimination scam, which for an upfront fee of around £2,000, with upwards of 3,000 people falling for it. According to Trading Standards around 92% of these never received any service whatsoever.

He was again investigated and charged and in 2013 he received a 7 and a half year prison term, with the order to return over £750,000 being given 6 months to pay or face a further 4 years.

Muldoon was due for release with parole at the end of 2016, so that now brings us to a very disturbing fact, it looks like he is back to his old ways.

 

Another company has just come to our attention, Worldwide Timeshares Unlimited, with the  website:

https://www.timeshares-unlimited.com

This website was registered on 19 February 2016 to Antoni Muldoon with an address in Croydon. So it would seem that this scheme was being hatched even before his release from jail.

There are no entries at Company House for either of the two names and the director check for Antoni Muldoon only brings up a defunct entry for a previous company.

The address for Worldwide Timeshares Unlimited is

11 Cornerways

12 Kensington Road

Lowerstoft

Suffolk

NR33 0HY 

 cbk

(The Spelling of Lowestoft in the address is not our spelling, that is taken directly from the website).

Telephone numbers are:

Buyers:       UK: 01502534622

Mon – Fri 9.30 – 20:00

Sellers :       UK: 07716737960

Mon – Fri 09:30 – 18:00

All other Enquiries :  UK: 07495309393

The websites home page starts with “Welcome to Worldwide Timeshares  Unlimited®- Europe’s leading timeshare resale company.”

So the main focus of the business is sales and resale, the worrying aspect is they show the Logos for the RDO, Canarian Legal Alliance, RCI and Expectations Holidays, which is a new RCI points club from Worldwide Timeshare Hypermarket.

According to the About Us section they state: “We work closely with Canarian Legal Alliance, Canarian Legal Alliance is a new innovative law firm which provides a comprehensive range of services to international clients wishing to pursue legal disputes in Spain.”

CLA Logo

The website also has a section dedicated to Canarian Legal Alliance, this is made up of  exact copies (cut and paste) of the entries that CLA have on their News section on their own website.

This only leads us to believe the sales and resale side is just a ruse to try and “cash in” on the growing claims market.

Inside Timeshare has spoken with Canarian Legal Alliance and they have stated they have no knowledge of this company and are most definitely not working with them. They have not given permission for their logo, news items or name to be used.

So if this is the case with CLA, what about the use of the logos for RDO, RCI and Expectaions Holidays, we can only assume at this point they also have not given any permission to use them. As for the RDO, they have been contacted and we are waiting a response. One thing is certain, unless you are a member of the RDO then no permission will have been given to use it.

Inside Timeshare warns all our readers to always check the validity of any company they intend to deal with, if they claim they are working with another firm especially a law firm check that fact as well.

If you have had any contact with or from this new “Muldoon” enterprise contact Inside Timeshare with your story. It will help to warn others.

Below are links to the original article and news items surrounding Toni Muldoon and his exploits:

http://insidetimeshare.com/toni-muldoon-duping-innocent/#more-545

http://www.thisismoney.co.uk/money/article-1387056/Timeshare-crookToni-Muldoon-pleads-guilty.html

https://www.mirror.co.uk/news/uk-news/bogus-dating-agency-gang-finally-2060931

http://www.bbc.com/news/uk-england-suffolk-30554942

homework

Since publishing the RDO have confirmed that the use of their logo is illegal as no permission has been given.