Browse Month

June 2016

Maintenance Arrears and Debt Collectors.

Further to Fridays Article 10 June 2016, Inside Timeshare has been doing a little digging. The TCA published a list in August 2015 of timeshare companies that have threatened legal action to force payment of the maintenance fees. The first part of the list are those that have threatened legal action using either debt collectors or solicitors, in some cases even bogus lawyers.

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The above companies have made the threats, but as far as can be ascertained have never actually taken any case to court.

The following companies have taken legal action but what the success rate has been is at present unknown.

So where do you the owners actually stand?

Keep Reading

TCA Highlight Silverpoint Preying on the Vulnerable.

The TCA yesterday 8 June 2016, published an article regarding how Silverpoint (Resort Properties) may be taking advantage of existing members who they know are in a vulnerable position.

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The TCA have received a letter from a couple who outlined their dealings with Silverpoint. The couple are retired and care for a daughter who is severely disabled, what follows is in my mind just disgusting.

 

The sales rep on finding this out called in his manager, he offered them a “FAVOUR”. They were offered an Investment, which is illegal in the selling of timeshare. This favour was to spend another sum around £10,000 on a one week unit of timeshare, this unit would then be rented out in 2015 by Silverpoint on their behalf in 2015 for £800.

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After this Silverpoint promised to refund the £10,000 as they would then sell it on. When they returned in 2014 they were told this was not then possible and were convinced to trade it in for another resort The Club Paradiso They have now “invested” around £30,000 for timeshare units they can not afford.

 

This particular practice has been going on for many years and there have been many cases upheld in the courts. This particular practice was highlighted in a blog called mindtimeshare the truth by a Mrs Wilson, who had also been taken in by the sales pitch.

 

Please be aware that timeshare does not increase in value and any promise that you will either get your “investment” back or even make a profit is false, it is also against the EU Timeshare Directives. The courts in Spain are very aware of this practice and are now ruling very much in the client’s favour.

 

It is also disappointing that as Silverpoint are also TATOC and RDO members that this has not been stopped. Is it because this company is one of the main contributors of funds to these organisations. After all TATOC should be looking after the interests of the owners and the RDO should be ensuring that its members play according to the rules and the law.

 

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For the full story follow the link to the TCA and also Mrs Wilson’s blog.

 

http://www.timeshareconsumerassociation.org.uk/2016/06/08/is-silverpoint-preying-on-the-vulnerable/

 

http://www.mindtimesharetruth.com/

 

If you have had any dealings such as this Inside Timeshare would like to hear from you, if you require any information as to how you stand legally we will point you in the right direction.

Holiday Packs: What Are They?

A question that has been asked is what is a Holiday Pack and is it subject to timeshare laws? There is no simple answer to this, it appears that these are not subject to the regulations set down for timeshare and discount holiday clubs. It would seem that this depends on which company you are dealing with.

 

Many timeshare companies have used packs as a last resort, usually when the client does not want to purchase a timeshare or cannot afford it at that time. These were known as exit packs, many sales staff called them the try before you buy option.

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Basically the pack consists of around 5 weeks of holidays which must be used in 36 months. Usually the first two weeks are taken at the resort of purchase, it gives the purchaser a taste of the standards in timeshare resorts. The other weeks can be taken from the inventory available.

The charge for these holiday packs are around the £4000 mark, but again this varies from company to company. This is paid for either on the day, or a deposit is taken and the balance paid on the customer’s return home. As we know, for timeshare or holiday clubs a deposit within the 14 day cooling off period is illegal, so how do these companies get away with it?

Most of the ones I have come across have the duration below 36 months usually 35, this it would seem circumvents the timeshare laws. Also these are holidays paid for in advance and can be booked at anytime within the period specified. So in effect, the company can claim they are acting as a travel agent thereby they do not come within the scope of the timeshare directives.

 

It must also be noted that in many instances these holidays come with the provision of attending a sales presentation. In other words the opportunity to sell you another product.

 

As far as cost is concerned, you must also take into account that the price is for accommodation only, you still have to add the cost of flights and then what it will cost in meals and drinks. So they may not actually be cost effective for everyone. Granted, most timeshare resorts are of a higher standard than many offered by high street travel agents. But today with the internet, you may find the same resorts offered by online booking companies at a cheaper price, some tour operators such as Thomson/Tui also have deals with many of these resorts.

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So it pays to do your homework, unfortunately this may not be possible while on holiday. Many of these offers of holiday packs follow the old timeshare system of only available on the day. The only advice is if you don´t feel right don’t buy.

 

If you have purchased one of these holiday packs Inside Timeshare would like to share your experiences with other readers, whether it be good or bad. In This way others will get the information they need to make decisions to buy or not to buy.