Today Irene Parker calls on our readers in the US to join Inside Timeshare for a get together in Orlando, but first a little of the news in Europe.
It would seem that the TCA and TESS are sniping at each other again, this time it is the TCA having a little dig at TESS. For a change it is actually pretty well written, it also does put quite a bit of doubt about the claims that TESS make.
They publish a letter that TESS is sending to their clients, in this they mention the Spanish Supreme Court rulings. But as usual it seems TESS can’t get their facts right, they say that the “newly issued Supreme Court ruling, which came out of Spain in late 2016 early 2017”, which as we know is not correct, the first ruling was issued in March 2015.
The TCA also question the number of cases TESS have running, including the claim that every case “presented to trial has won”. We must concur with the TCA on this one, we have seen no evidence of TESS having won any cases at trial regarding timeshare, especially in Spain. We can say with all honesty that there are only two firms who have actually had any success that we know of.
It must also be remembered that Mr David Cox of TESS did own the TCA, with his company TESS even taking on Mark Rowe’s clients. We also know their has been a massive falling out between the two, with both sides publishing scathing attacks on each other. For those sitting on the sidelines it has been quite enjoyable.
During our usual searches on the internet, we also came across the following website “the David Cox Story”.
The author has remained anonymous, his research is very extensive and he certainly doesn’t pull any punches. It does also shed a new light on the relationship between TCA and TESS, it also makes you wonder who the author is?
We have also been looking at the ANFI DEL MAR Public Group Facebook page, in a post and discussion started on 29 August, all does not seem well amongst the members. The post related the dire state of the accommodation, how it is falling way behind what it was when these members joined.
The complaints are also about the furniture with one member stating that the bed settee “was not fit for purpose”. This same post also complained about the bed covers curtains and furniture still the same as when the upgraded in 2007, that it is shabby and past its sell by date.
Other comments also included having to call out maintenance on several occasions for various things including a broken down jacuzzi, including falls due to slipping on leaking water. Another commentator told of water damaged kitchen cupboards, including a balcony door falling out.
So what is happening to this once wonderful resort?
We leave you to decide the answer to that little conundrum.
Now on with Irene’s little piece.
Meet Inside Timeshare in Orlando for a Meeting/Party
Meet Charles Thomas and Lisa Ann Schreier October 11, 2017 in Orlando
September 5, 2017
By Irene Parker
There has never been a time when the need for Advocacy in the timeshare industry has been so apparent. The evolution from fixed deeded timeshare to sometimes confusing and convoluted points programs, consumers buy in a same day sale, often after an hour’s long sales session, leaves many buyers bewildered and sometimes shocked when the product purchased doesn’t meet the product promised.
Charles Thomas will travel from Canary Islands, Spain, to join us in America as Lisa Ann Schreier and I show Charles what Orlando has to offer, and hopefully gather as many timeshare members as we can to attend an informational meeting/party October 11th. Grassroots as always, bring your own food and beverages. Charles will be in Orlando for the week, so if you are available from October 7 to October 12, let us know. This will give us an idea on how to plan.
Charles describes himself as a former timeshare sales agent who wasn’t very good at it, refusing to give into high pressure or deception. Charles is British of Maltese descent. After a beer or two you might get Charles to talk about his family tree that dates back to William the Conqueror 1068.
Lisa Ann Schreier is “The Timeshare Crusader.” She has been teaching and helping timeshare members since 2004.
The Timeshare Crusader is dedicated to helping consumers navigate through the myriad of confusing timeshare information as well as working with forward thinking organizations to be a catalyst for positive change. Lisa Ann is the creative force behind International Timeshare Appreciation Day, held annually on November 1, so perfect timing for a preliminary kick-off.
Lisa is author of two bestselling books, “Surviving a Timeshare Presentation…Confessions from the Sales Table” and “Timeshare Vacations for Dummies.” She also co-authored the college-level textbook, “An Introduction to Vacation Ownership Management.”
Lisa Ann’s Blog can be accessed at
A little bit about Lisa Ann Schreier
Lisa Ann served as the Director of Member Services for the National Timeshare Owners Association from 2013 to January 2017. Prior to NTOA she served as Director of Communications for Celebration World Resort and most importantly, understands the industry from the inside out having worked in timeshare sales and sales management for several Orlando resorts.
Lisa Ann’s passion for the timeshare industry and the rights of the consumer fits like a hand to glove with the mission of Inside Timeshare:
Our mission is to provide you news surrounding the timeshare industry, providing you with the information and tools to make informed decisions about the companies you may wish to deal with.
Then there is me. I call myself “The Peasant of Venice” antithesis to “The Queen of timeshare Versailles” because I live in Venice and have devoted full time volunteer hours to help timeshare members, alleging they were deceived by bait and switch, prepare their request for refund, relinquishment or loan cancellation. I rely on Lisa Ann and her expertise along with several other timeshare insider advocates working behind the scenes as the member and I work toward timeshare freedom, if that is their goal.
Hat’s off also to Irene Allen and the admins of advocacy Facebook groups working towards timeshare reform. Social Media has indeed enhanced the ability for members to contact other members to share experiences and concerns.
We seek to provide Diamond Resort members a way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market; and to educate prospective buyers.
Join us in Orlando if you can. I have met with several of our Facebook members at resorts throughout the country. There’s nothing like meeting someone you already consider a friend face to face. Remember to contact Charles at Inside Timeshare, Lisa Ann or me if you are able to hook up with us.
Thank you Irene, I am certainly looking forward to meeting you all and visiting Orlando, see you all soon.