consumer alert

The Monday Briefing

Welcome to the start of another week, we begin with a quick look at a few companies that have been contacting timeshare owners with regards to claims.

The first is a company called Burgess Cooper International, according to information received they have an address in Dublin, Republic of Ireland:

Clifton House, Fitzwilliam Street Lower, Dublin, Ireland

This address is the Clifton House Business Center, which provides short and long term serviced office space. These types of offices are in regular use by many of the companies we highlight. There is also no record of any company registration either in Ireland or the UK Companies House.

Burgess Cooper also give the following telephone number: 03333 444 053

They also have a website

www.cooperburgessint.com

which was registered on 24 November 2017, the registration details are privacy protected, which means we are unable to find out who is behind this company. Their email address is linked to the website:

info@cooperburgessint.com

Now considering when this website was registered it does make their claims to clients on their success very dubious indeed, in fact they show two case studies on their website, although they do not give much in the way of detail.

It does look like the type of claim the will be filing for a client will be under Section 75 of the Credit Consumer Act 1974, this will be against the owners credit card company. One fact to remember here is most will have purchased over 6 years ago, will have used their timeshare and therefore will not have a valid claim against the credit card company. So do they also then make a charge for relinquishing the timeshare as the claim is on a “no win no fee” basis?

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The next is Centaurus Mediations, their website was registered on 2 November 2017 and once again is privacy protected:

http://centaurusmediations.com

info@centaurusmediations.com

The telephone number they provide is. 0034 922 927643

The address they give on the website is:

237/3 Royal Palm, Calle Santa Rosa 1 Los Christianos Arona

and they also show a map on their contact page. The strange thing is according to their About us page, “Centaurus Mediators has its headquarters in our luxury Tenerife offices”. Which also house their mediators, negotiators, claims assessors, human resources, accounts and company officers.

Yet this address if for the The Royal Palm Holiday Apartments, so looking at Google maps on satellite view, there appears to be no luxury offices on that street, could they just be using an apartment?

According to their website they have already had the following success:

  • 327 Mediations
  • 151 Relinquishments
  • 97 Successful Claims
  • 64 Agreed Terminations.

There is a company registration with the CIF Number of B76750868 according to the registration Centaurus Mediations SL was only registered on 31 October 2017 so considering this date the above statistics are very impressive. The Sole Administrator is one Caroline Hiberry, who is also listed as the sole administrator for the following companies:

Some of these are very familiar from the past.

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Another company that has surfaced is Britanica Consumer Consultancy, with the address:

130 Old Street, London. EC1V 9BD

Which again is a service address.

Telephone number: 0207 100 9649

There is no website and the email address is just one registered with outlook.com

britanicaccltd@outlook.com

No registration at company house can be found, so with the information above does make the company look very dubious indeed.

The modus operandi is very familiar, the owner is told that the court has awarded them a substantial amount, even though they didn’t even know they had a case or claim at court!

A slight difference to this operation is that it is not “tax” that needs to be paid to release the money, it is translation costs for all the paperwork. The cost for this is in the region of £2,000!

The strange thing is how did the court have the case before the paperwork had been translated into Spanish?

Again, unless you have employed the services of a lawyer, had translations done and had your case filed at court then you will not have a case or any money awarded to you. The courts do not award money in this way, they also do not employ the services of any company to trace clients.

Just these three companies we have highlighted goes to show how careful you must be, if you are contacted by any company offering anything similar to the above think and think again. Do not part with any money especially by bank transfer or any other means such as Western Union. It is also very important to remember any reputable company does not ask for payments to be made into the name of a private individual.

If you require any help in checking the validity of any company or the story they tell you, contact Inside Timeshare, we will point you in the right direction.

Remember doing your homework will save you a lot of money in the end.

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