It is alleged that Miguel authorised an unjustified payment of indemnity of 718,000€ to Arturo Ramirez for the position of “Institutional General Director”, a position that Santiago Cazorla claims Ramirez did not hold. It is claimed that it was a post created to justify the bonus in a pact instigated by the partners and Miguel Cazorla.
In his lawsuit Santiago Cazorla not only implicates his own brother but also includes some of his most trusted and closest partners such as Arturo Ramirez and including Manuel Fernández and Martin Suárez, who are also administrators of several other companies.
In testimony to the Judge, José Luis Trujillo, who was at the time these event took place the Director at Anfi, spent almost an hour in the presence of his lawyer and legal representatives explaining why this money was paid to Ramirez and what has happened to it.
Another aspect of the Lawsuit alleges that the “Institutional Director” had also provided professional service to Anfi Sales and Anfi Resorts during the periods of 29 March 2012 until 10 April 2018. It is alleged that he did not hold this position for which he was paid and also no contract.
Santiago Cazorla also states in his complaint that the defendants took advantage of their positions as directors of the companies, using their positions “of control of administration to effect this compensation”.
In a document presented to the judge it states that Miguel Santana Cazorla and Manuel Fernández ordered Banco Sabadell to make the transfer from Anfi Sales Accounts. Therefore the Judge has requested from Anfi Sales and Anfi Resorts minutes of the meeting when the Board of Directors agreed the compensation to Arturo Ramirez. The court has also requested the bank to provide all documentation regarding this transfer.
In the next few weeks all four defendants will be summoned before the judge, with Miguel Santana Cazorla appearing on 26 November.
Inside Timeshare will keep you updated on events as they unfold.
One thing about Anfi is they do always keep us riveted with all their (dodgy) dealings, so it doesn’t surprise us one iota that the brothers are now also at loggerheads!
We just wonder how all the members at Anfi feel about what has been going on, after all it is supposed to be their club and it is their money that is being misused. We also ask the question of those who are on the committees and have constantly supported Anfi under the Cazorla’s what they think now and will they continue to be stool pigeons for them?
It is with great sadness that Inside Timeshare announces the passing of Leo Gomez last Friday. Leo was a Vietnam Veteran with two Purple Hearts and was suffering from pancreatic cancer, he was 100% disabled from exposure to Agent Orange, he was also battling against Diamond and Barclays. His story was published here in our Friday’s Letter from America on 21 September, you can read his story at the links below.
Yesterday we broke the news published in La Provincia, that the Cazorla brothers Santiago Santana Cazorla and Manuel Cazorla, are battling each other in court, it revolves around a dispute for the payment of an indemnification of 718,000€ to Arturo Ramirez, a partner of Manuel Cazorla, for the position of general director at Anfi. It appears that this title has never existed and he has never worked in such a position. It also appears that this position was invented to justify payment from Anfi funds.
We wonder how the Anfi members now feel about this along with all the other scandals that have been taking place. One thing is for sure there is never a dull moment when it comes to Anfi. (See link to previous articles)
This is not a brand new company, their website was originally registered on 1 April 2015 and is due to expire on 1 April 2019, the registrant is hidden once again by privacy protect. They originally came to light several years ago with the usual resale scam of the guaranteed buyer.
The address is just a stones throw from the Port of Malaga and is in a residential area, although there is a shop which supplies mailbox services.
Our reader had a call from Canongate Marketing regarding his Diamond ownership, they explained that he had a claim which they would make on his behalf through the Spanish Courts. The amount of the claim is between £13,000 and £18,000. He explained that he no longer had any of the relevant paperwork, but that did not matter they could proceed without them, but he would have to fly to Spain to meet with them. They also act on a “no win no fee” basis and will take 60% of the returned amount.
Now we all know that lawyers fees will need to be paid before a case could go to court, also if there are no documents how could a case be prepared and taken to court?
So this leaves us with the million dollar question, what is the “bait and switch” for the client to have to travel, what are they going to “sell” to make their money?
We have no doubt there is going to be an elaborate scam involved, it is only a matter of time before we find the answer.
Well that’s it for today, if you have been contacted by any company or have found one on the internet and want to know if they are genuine, then use our contact page, we will be pleased to help.
Welcome to this week’s Letter from America, today we publish another “Nightmare on Timeshare Street”, this is the experience of the Cameron family and their dealing with Westgate. But as usual we bring you some news from Europe.
We start with the headlines in La Provincia published on 18 October 2018
Grupo Anfi denuncia a Santiago Santana Cazorla por “apropiarse” de un barco
La compañía acusa al empresario de sustraer la embarcación y llevársela a Marruecos
Grupo Anfi denounces Santiago Santana Cazorla for “appropriating” a ship
The company accuses the businessman of stealing the boat and taking it to Morocco
It centers around Santiago Santana Cazorla“appropriating” a boat which the Anfi Group claims belongs to the company, of which Cazorla owns 50%, as the boat was included in the register of assets of the company until around 1 year ago, when Cazorla decided to transfer it to his name.
The Court of Instruction No1 of San Bartolomé de Tirajana, heard in testimony from Cazorla (17 October 2018), that he purchased the boat in 2012, he transferred the ownership of the vessel to Anfi Group“as part of the payment to forgive a debt”, however, he changed his mind and about the end of 2016 and the beginning of 2017, began procedures to transfer the vessel back to his name.
In his testimony Cazorla assured the court that the vessel was his, something Anfi Group does not agree with, no agreement was reached.
One thing is for sure, we are never short of a story with Anfi!
Seeing other Westgate owners talk about their experiences has prompted me to do the same, in the hope that more people will come forward to put pressure on timeshare companies and regulators to take a closer look at timeshare sales practices we feel are unfair and deceptive.
It is obvious that Westgate, and I believe timeshare in general, has a recipe for success, designed to keep their money rolling in and my money rolling out.
I think I have figured out the secret ingredients!
Step 1: Over promise features and benefits. Add copious amounts of salt with one or two grains of truth.
Step 2: Make them your BFF. Then tenderize customer by forcefully kneading them with one sales pitch after another until they are flattened and easy to manipulate.
Step 3: Quickly gloss over the contract with a nice coating of sugar. Make sure to cover up the actual details of what the customer is buying so that they remain in the dark until much too late for them to cancel their contract. They call this the rescission period and it is quite easy for timeshare sales agents to dodge.
Step 4: Serve on a dirty plate with a fork. I call this plate foreclosure when the buyer finds out you bought something you can’t sell. What product is out there you can’t get rid of?
Step 3: When the customer realizes they have been served a steaming pile of something or other, pretend to be very concerned and run back to the kitchen and hide for months and months. The customer can listen to commercials about why you are happy to have invested in their timeshare while they wait on hold.
Step 5: Finally, when the customer is starting to cause a scene, have the monosyllabic thugs, Greenspoon Marder, eject them from the premises.
The Tennessee AG will be sitting at the next table, pretending like nothing happened while he tucks into his gourmet meal, although I did research and found out the TN AG helped Festiva victims recover $3.5 million.
I understand that the consumer needs to take charge here. If there are not enough complaints, as must be the case with Westgate, nothing will happen. I also learned the Consumer Financial Protection Bureau investigated Westgate for two years but dropped the investigation shortly after the presidential election.
That’s Westgate owner David Siegel, King of Versailles next to candidate Trump.
Here’s what happened to us
Salesmen, Jonathan Smith, and Mario Pineda (Manager) sold us a timeshare in July 2016 and convinced us that we were making a good, sound financial decision.
They said we were buying something that would:
Financially benefit us,
Allow us to make money renting our weeks and that they would help with this free of charge,
They said we would never have to pay the HOA fees because the rentals would pay for that,
They said we would hold a deed to the property and would own this property (Bldg 2041, Villa 302H and 302I). They left out the part that if you want to sell it nobody wants it,
It would be a great tax write off,
The equity would keep increasing.
Given all these benefits we signed the contract in good faith, thinking that we would get everything Westgate told us we would get and we would see some return on our “investment” which turned out to be anything but an investment. The reality is that we have not made a penny on this investment. None of the reasons for which we bought this timeshare exist.
While they may define this as real estate, what kind of real estate is worth nothing, except in disaster stricken zones? It is certainly not a tax write-off, it does not gain in value and it would therefore be stupid to pass it on to our family. We would only be passing on a liability.
On top of all this, our experiences at Westgate locations have been awful. We went to a Westgate property to enjoy time together as a family and wind down. Instead we were pressured to buy more and had our precious vacation time stolen.
The first time we went to Gatlinburg we booked a 3-day trip. We were invited to a presentation. They said it would last 90 minutes but we were held hostage for seven hours! This totally ruined our vacation, plus the loss of what little time we had was the cause of much stress.
All this stress came right back when we had our first full week stay and they tried to do and say anything to get us to upgrade to a more expensive unit and more weeks. They held us again for four hours. The stress of this again completely ruined my vacation.
It was after this last stay I started to have heart pain. When I went to the doctor he said it was stress related. This is when it really hit me that I can’t keep going through the stress of Westgate’s high pressure to buy more and more Westgate. My wife and I work very hard. We don’t get to take many vacations together, so do not enjoy spending our vacation in a bad mood after it feels like we underwent CIA manipulation techniques. Plus, we can’t afford to go through this again.
What Westgate is serving up is no good. We suggest you dine elsewhere.
The Queen of Versailles wants to be Florida’s Governor?
Thank you to the Camerons for sharing their timeshare story. It is our hope that timeshare companies will read some of these accounts and think about ways to improve customer relations. We encourage members to submit articles, good or bad experiences, but the satisfied customer is less likely to reach out. They are having too much fun vacationing with a product they bought explained properly, compared to the family who feels they were duped.
These self-help websites and Facebooks are resources and provide a way for members to reach out to help other members.
We seek to provide members a way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market; and to educate prospective buyers.
So that is another week over and the start of the weekend, join us again next week and remember to do your homework before engaging with any company. If you are not sure then use our contact page and we will point you in the right direction.
Cazorla himself puts it down to starting a new phase in his life with new business projects, but within the business world it is seen very differently. Some of the explanations are somewhat different, it is widely believed it is down to the endless succession of problems he is facing, not only within his company but also it seems his private life.
It is known that he has had many conflicts with his brother Manuel, and various lawsuits have taken place. One is still in process, this involves a corruption scandal known as the Gondola case, it has been ongoing for around ten years at the court of San Bartolomé de Tirajana. This case has been in the hands of around a dozen judges and several prosecutors.
His involvement with Bjorn Lyng began during the development of Anfi Tauro, Cazorla purchased 50% of the Anfi company as Lyng needed investment for his Project of Anfi Tauro. This has presented many disputes between the partners over the years, the most notable was the lawsuit brought by the Lyngs over the misappropriation of funds. The Lyngs instigated criminal proceedings at The Court of Instruction No 3 of San Bartelomé de Tirajana, after it was discovered that around 9 million euros had been diverted to the Cazorla company Hermanos Cazorla, it was said that these funds were used to pay private debts. This money had to be replaced to avoid criminal proceedings so is basically on hold.
It has also been suggested that Cazorla is selling off his 50% share of Anfi, it is rumoured that Alfredo Morales may be the buyer, this has been sparked off by the relationship between him and the Director General of the Anfi GroupJosé Luis Trujillo. Morales is also a shareholder of Binter Canarias, the Canarian Airline. This will no doubt please the Lyng family to be rid of Cazorla, after all on many occasions they have tried to oust him from the board, which he controls (see link Battle of Partners).
It is the projects at Anfi Tauro and now the Tauro Beach project that has been the cause of many of his headaches. The first notable scandal was the Salmon case, this involved the then head of the Canarian Government José Manuel Soria and involved his trip with Bjorn Lyng, flying by private jet to Austria for a concert and then on to Norway for salmon fishing. Hence the name of the case. Then staying as a guest at Anfi del Mar also courted controversy. At the time the Anfi Tauro Project was about to undergo considerable streamlining, permissions would not be granted unless this happened. Just after this trip and holiday at Anfi the project was given the go ahead by the government in its entirety, with no streamlining. A reporter then made a denuncia against Soria for corruption, the judge in the case due to certain senior Anfi management testimonies found no case to answer. Again this caused major uproar in the press and in local communities.
Now we have a possible corruption scandal about to erupt over the Tauro Beach Project, which Inside Timeshare has been highlighting over the past few weeks (search Tauro Beach). The project involves the creation of a man made beach, boardwalk, shopping center and marina at the Barranco de Tauro, this is being constructed by the Cazorla Construction Company on behalf of the Anfi Group. It involves the importation of 70,000 tonnes of sand from the Sahara, it has also caused many problems for the local residents. It was only at the beginning of August the high tides began overflowing the beach and flooding local homes, had there been a storm at sea coupled with the high tide the situation would have been worse.
So the question has to be asked, is this “retirement” or is he fleeing in order to escape the consequences of his actions? After all he is no stranger to scandal, accusations of corruption and lawsuits. The Anfi empire is certainly in disarray, with the scandal erupting over Tauro Beach, then there is the matter of all the court cases for mis-selling and illegal contracts. They have already lost millions of euros in the past year alone, also having 17 Supreme Court judgements against them, with hundreds more in the pipeline.
Could it be you the members of Anfi who may just be more victims in all this, what happens if these scandals become full blown court cases? Will you be lumbered with special levies to cover lost money or will you just lose your membership? Only time will tell.
If you have any questions or comments about this or any timeshare matter, contact Inside Timeshare and we will try to answer them for you.
Then there is the Norwegian part of the company represented by the heir to the late Björn Lyng, his eldest son Ragnar Lyng.
It appears to have originally started around 2010 When the Norwegian family demanded Sr Cazorla´s resignation. All seemed to be well and no real arguments ensued. Then sometime between 2012 and 2013 it appears that around 8 million euros “disappeared”.
Apparently the Lyng´s noticed the diversion of these funds while a lawsuit was pending between Santana Cazorla and Lopesan at The Court of the First Instance No1 of Las Palmas.