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Oficina del Servicio de Atención Ciudadana

End of January Review

So that is the end of the first month of this year and what a month it has been, if this one is anything to go by then we are going to be in for a busy year. So let’s have a quick look at some of the main events.

We start with two stories published this week, the first is a quick update on the website of Worldwide Timeshares Unlimited.

Yesterday RCI thanked Inside Timeshare for reporting the use of their logo, they confirmed that it is being used illegally and their legal department had been informed. Today when checking the website the RDO and Expectations Holidays logo’s had been removed, unfortunately the Canarian Legal Alliance logo and copied news section are still showing. CLA have been informed.

It has also come to our attention that Antoni “Toni” Muldoon also has another website:

http://www.scam-busters.co.uk/

Supposedly to help people being scammed by the likes of him, one does have ask the question, is he the reformed character he makes out to be or is this just another way of getting your money?

spots

Regarding the Anfi letter to UK members and the use of the BBC program Rip Off Britain, we had the opportunity to see the program for ourselves, the “lawyer” named on the program was one Emilio Leyes Catillianos at the address Calle Duque de la Torre 29, 114, Santa Cruz, Tenerife, is the very same one that Inside Timeshare first reported back in July and September 2016.

That address is actually for the Oficina del Servicio de Atención Ciudadana, similar to the Citizens Advice Bureau.

CAB Arona

This particular “lawyer” was part of the Litigious Abogados setup, which is one of those Inside Timeshare provided evidence to CLA for their denuncia to the Guardia Civil in February 2017, (see link to CLA website to view a copy of the denuncia):

https://www.canarianlegalalliance.com/fraud-alert/

The sad thing is the program is too late to highlight this as the website has already gone and been replaced with many new names, the latest was published here on 8 January, Abogados Canarias, with the main “lawyer” named as one Manuel Cilavoz Varintos. I would say that their research team has a lot to learn or is the program just there for entertainment purposes?

Since the start of this year the US articles many written by Irene parker, has resulted in 38 complaints received by Inside Timeshare and dealt with by our US team (all volunteers). Since we began actually counting the number of complaints received at the end of 2016, the US team led by Irene has dealt with 291 complaints. Again what does the rest of the year hold in store?

Also at the beginning of the month we reported that Trading Standards had raided several offices of the Mark Rowe owned companies which include Sellmytimeshare.tv ABC Lawyers and his Monster Credits enterprise. We have now been informed that South West Police are contacting clients of his various companies, so it certainly looks like a major criminal investigation is taking place.

We are also still waiting to hear about the sentencing of Dominic and Stephanie O’Reilly of EZE Group, this was supposed to take place this month at Birmingham Crown Court.

Another article published this month was Spanish Timeshare Laws Simply Explained. This was in response to many enquiries from timeshare owners who had been contacted by various firms stating they had a claim, or their timeshare company was being taken to court and they could join in the case. The main point of the article was unless your timeshare was purchased in Spain you will not have any claim, it also pointed out that even if you did purchase in Spain your particular contract may be legal and therefore there is no claim.

Inside Timeshare also welcomed Lisa Ann Schreier with her first article. Lisa is a well known figure in the US, she is also the author of the book Timeshare for Dummies, we look forward to more contributions in the future.

lisa ann

These are just some of the stories published this month, we end with news just in from Canarian Legal Alliance.

It looks like they have had a tremendous start to the year as they announced that they have received favourable judgements in 14 cases against these resorts:

Anfi, Silverpoint, Puerto Calma, Palm Oasis and Diamond International.

These cases have been heard in various courts around Spain, ranging from First Instance, High Courts and Supreme Court. The latest being a Supreme Court ruling against Palm Oasis making the total figure for rulings from Spain’s highest court to 86!

The total amount awarded by the courts in these cases is staggering 267,224.25€ so there are some very happy ex-timeshare owners.

Inside Timeshare would like to thank all those who have contributed to all the articles this month and all the readers who have supplied some of the information which has helped in the research.

Again if you have any questions about any of the articles published or need any help in determining if the company you may be thinking of doing business with is legit, contact Inside Timeshare and we will point you in the right direction.

Another New Name to the Litigious Abogados Family

Once again information has come to Inside Timeshare on another name to add to the family of “fake Lawyers” in Tenerife which is part of the Litigious Abogados family, Abogados Canarias.

abogados-canarias-logo

Their website

http://abogados-canarias.com/

Was registered on 8 November 2017 and is under a privacy registration through GoDaddy.

There are also a few new “lawyers” names to add to the previous ones, along with new faces, these are:

Manuel Cilavoz Varintosabogados-canarias-manuel-cilavoz-varintos-300x300

Manolo Derban Ferolitaabogados-canarias-manolo-derban-ferolita

Juan Cretedos Dolabarisabogados-canarias-juan-cretedos-dolabaris

Fernando Siltal Crostenaabogados-canarias-fernando-siltal-crostena

According to their website, the firm was founded on Monday 2 July 1990, by Manuel Cilavoz Varintos, which is again the same precise date as all the others. Which is not surprising as the websites are identical apart from the name of the law firm, the lawyers names, emails and address, even the logo is very similar to previous ones.

4 Calle de S. Francisco, Santa Cruz De Tenerife

 

This address is genuine, but according to google street view the plaques on the wall for the two lawyers offices situated there do not show these names. So once again could the actual law firms located there know that their address is being used?

They show 2 telephone numbers, the freephone number which is UK, but through the internet can be answered anywhere in the world. The other looks like  a Santa Cruz de Tenerife premium rate number.

Freephone: 0800 802 1662

Tenerife Tel: 0034 822 680 088

Again the email addresses given are for the free email service consultants.com so are not even linked to the website.

email: [email protected]

email: [email protected]

The procedure is the same as all the other “fake firms” which have been highlighted in the past, your timeshare company is being taken to court, usually within the next few weeks, you can be part of this case, but a fee will need to be paid to the Procurador.

Within weeks of this being paid you will receive a document stating that the director (could it be one of the old names or possibly a new one), pleaded guilty and the court has awarded you a substantial amount. You may also receive a copy of the court cheque with your name on it and the amount. But again to release this money taxes will need to be paid, usually around 21% of the awarded amount.

Once this has been paid, if the old scam is running the same, you will receive an envelope posted from Tenerife airport, this will have a copy of the court document awarding you the money. The problem is the envelope will be open and the cheque missing.

As in the previous scams, another company will be in touch stating they have been appointed by the court to investigate the missing cheque and get the money back from the bank. Just wondering if the cheque has been cashed by that gang of Romanians again?

Obviously, this new company will also want paying before they can work on retrieving the money for you.

Remember, unless you have instructed a law firm of lawyer to start proceedings on your behalf, you will not have a case in court. Also cases do not get heard that quickly, most will take around 14 months to actually get to court.

There is also the point of taxes to be paid on the awarded amounts, this is not true, there are no taxes to be paid. As for the Romanian gang cashing the cheques, courts do not issue cheques, we wait to see if they are still using the bank Banesto, which has not existed since 2012!

We will keep you posted as new information comes in.

Today Rip Off Britain highlighted this group of “fake lawyers” in their programme, they showed the address used by Litigious Abogados which Inside Timeshare highlighted back in September 2016, Calle Duque de la Torre, 29 Arona Casco 38640 Arona Tenerife. As we stated at the time this office is for the Oficina del Servicio de Atencion Ciudadana, which is the equivelent of the Citizens Advice Bureau.

All the addresses that the various incarnations of this company has used are for other legitimate law firms or Council Offices. Obviously when a search is done on the internet such as Google Earth, they show up as genuine addresses.

It must also be noted that Canarian Legal Alliance has made denuncias to the Police on this matter as several of their own clients have been taken in by them. Much of the information they have supplied to the authorities has been from the research Inside Timeshare has provided. This matter is subject to an ongoing investigation and is being taken seriously by the Guardia Civil.

Search Litigious Abogados in the search box for all articles relating to this.
If you have been contacted by this or any other “law firm” and want to know if they are genuine, contact Inside Timeshare, we will check them for you and point you in the right direction.

Stay safe, do your homework and double check any company that contacts you with a wonderful story that your timeshare company is about to be taken to court.

homework

Litigious Abogados: The Plot Thickens

 

litigious-abogadoslitigar-abogados-4

Back in September 2016 Inside Timeshare published the article Litigious Abogados Who Are They? This followed a warning published by Mindtimeshare on 23 September about a so-called law firm Litigious Abogados. They also highlighted another firm in July 2016 called Litigar Abogados, it turned out that both websites apart from lawyers names were exactly the same, even sharing the same address: Calle Duque de la Torre 29, 114, Santa Cruz, Tenerife, this address was not quite correct and should have read: Calle Duque de la Torre, 29 Arona Casco 38640 Arona Tenerife, which when checked on Google Street View it turns out to be the Oficina del Servicio de Atención Ciudadana, the equivalent to the Citizens Advice Bureau of the local council.

Since then another has been highlighted called Abogacia Española, with the website:

abogacia-logo

http://abogaciaespanola.com/

 

This website again is identical to the other two, this time showing a different address: Calle de Valentín Sanz, 16, Santa Cruz De Tenerife, España, with the telephone number: 0800 802 1758.

 

The following is the website for the founder Fernando Holaci

fernando-holaci-300

http://fernandoholaci.com/

All three websites show a photograph of the founders of the companies:

Manuel Amas Conde for Litigar Abogados;

Emilio Leyes Catillianos for Litigious Abogados;

Fernando Roleba Holaci for Abogacía Española.

 

litigar-abogados-24

The only problem is they all have the same photograph, it could be that they are identical triplets!

Since the original articles more documentation has been sent in by a reader ( we shall call him Mr X) who was almost taken in by Litigious Abogados, unfortunately he had already paid them around 1200€ for procurator fees, and was about to pay more when he found the original article.

Below is the original contact letter he received telling him about the case against his timeshare company. They state “we are officially recognised by the high Court of Santa Cruz”, their “lawyers are legally authorised to operate in any Court of Law in Spain” and they “are currently working in conjunction with the Spanish Authorities”. This is signed by Ramon Quilnar Canal of the Reclaim Department.

original-letter pdf

Ramon Quilnar Canal has a photograph in the Litigation, Civil law section of the Litigious website, problem is it the same photo on the other two websites, with the following names:

Ramon Quenan Cansal on the Litigar website;

Ramon Quilon Climol on the Abogacia Website.

 

ramon-quilnar-canal

These picture are more than likely to have been downloaded from the net from lawyers images on google etc.

Now to the court case.

Mr X then received a letter with the amount that needed to be paid to the Court Procurator Davido Harstun Jaime, this was originally 1,312€ reduced to 1,201€ and was refundable. Once he agreed to this he would be included in the case, which was to be heard on 15 November 2016. The website and address for Davido Harstun Jaime the Procurator is:

http://www.davidoharstunjaime.com/

Avenida Juan Carlos I, Edificio Valdez, Oficina 604-605 B, 38618, Arona, Tenerife.

proc-fees-letter  pdf

court_fees1  pdf

confirm-case  pdf

Then in a letter dated 17 October 2016 Mr X is informed that the hearing on 15 November was successful and he had been awarded the grand total of 32,449€ not a bad sum. It may be a clerical error but we did not think that time travel was yet possible!

confirmation-of-win  pdf

Mr X was then informed that the money had been lodged with the “Procurator” and a cheque had been made out in his name (he received a copy by email to confirm). Only snag is he must first pay the tax to the court procurator to release the funds. This amounted to around 6,800€, unfortunately he could not afford that amount and informed Litigious of this.

compensation_cheque  pdf

They then informed him of some good news, after a conversation with the lawyer liaison Richard Lehmen, a meeting was held and as a goodwill gesture they would pay 50% of these fees on his behalf. Mr X would pay this back when he received his money. A cheque was made out to the Procurator and a copy sent to Mr X. This letter was signed by Simone Maro Malivaz (Abogado).

bbva_cheque_on_behalf_of_mr-x  pdf

Inside Timeshare has made substantive checks on all the named lawyers and none have shown up on any Bar Association Register, nor have the companies shown up on company house records.

All the emails Mr X has received have been signed by the following:

Luisa Ernas Fernandez Departamento Legal

Layla Lavame Fernandez Departamento Legal

Layla Lavame Carita Departamento Legal

Maria Sanchez Gotera Departamento Legal

Madelena Huele Aflores Departamento Legal

All emails carry the following number: Freephone: 0800 862 0102 and carry this copyright: © 2013 Ilustre Colegio de Abogados de Tenerife. Todos los derechos reservados.

European Union Data Protection Directive 95/46/E

This is a very sophisticated operation and for anyone who does not know the legal or tax systems in Spain it looks very plausible. Once again Inside Timeshare urges anyone who receives any calls, email or letters stating that their timeshare company is being prosecuted or that they have won a substantial amount in compensation to be very careful. Unless you have personally instructed a law firm, signed a power of attorney with a notary for them to act on your behalf, then there is no case. Also court taxes and government tax are paid when the case is lodged with the court by your instructed law firm.

This story proves the point that doing your homework and due diligence is the most important thing to save you possibly thousands. If you require any information about any company that has contacted you with anything similar or even by any of these contact Inside Timeshare and we will look into them for you. It will also help other readers not to be taken in.

 

Litigious Abogados: Latest Information

Back in September Inside Timeshare published the article Litigious Abogados Who Are They? Since then we have received the following information from one reader who has been contacted by them, this article explains how they are operating.

litigious-abogados

This reader received a call and emails explaining that they had won their case against Club la Costa at the Court of First Instance, Santa Cruz de Tenerife, they had been awarded 24,261 Euros. Fantastic news, the only problem is they did not even know they had a case going through the courts.

img_1627 img_1628

There is also a small matter of “TAX” needing to be paid in order to release the funds, this amounts to 21% of the awarded amount and totals 5,094.83 Euros, which has to be paid into the account of one D Harstun SL at the Banco Sabadell.

img_1633

According to the accompanying letter, the Procurator for their case, Davido Harstun Jaime, has already signed the tax forms on their behalf and once payment is received by the Court Procurator Office, the tax lawyer for Litigious Abogados Mrs Olivia Navarro will liaise with them to execute the tax logistics and have the funds released by the Court Funds Office. This letter is signed by Manuel Mar Prilo (Abogado). Along with the contact number 0034 822 250 489

No lawyers have been found with any of these names. Also when this number was called a native English speaker answered with “Claims Department how can I help you”, when asked what the company name was he just hung up.

To back all this up, copies of the tax forms duly made out were sent to the client, along with a copy of the court sentence.

agencia-tributaria

This document is almost certainly a fake, from genuine documents Inside Timeshare has on file, it is missing some vital information, even the “court stamp” is one that has not been seen before (google justice logo images and it is on there). It is also strange that a case has gone to court, been adjudicated, sentence passed and the money paid into the court by the timeshare company in such a short space of time. All this without any statement being given to the court by the client no power of attorney given to the “lawyers” to act on their behalf and most important not even knowing they had a case going to court. This is not how it works.

 

court_doc-page-001
Copy of Court Sentence (Right click to enlarge)

Also there is the matter of “TAX”, when a client instructs lawyers to instigate legal proceedings, court taxes are paid at the time the case is lodged, once the court has made judgement the client will receive the awarded amount without the need to pay any tax. Especially not to a named individual or company. If any tax was due, this would be paid directly to the court or the tax authorities.

This is a sophisticated fraud, which plays on the uninformed public in another country. After all if you receive documents that look official, not knowing how the laws and tax systems work in a foreign country, would you not believe they were genuine. In this case the person had found the original article and contacted Inside Timeshare for advice and confirmation, fortunately he did not pay any money to them. So that is 5000€ this lot will not be getting.

The problem is now, how many others have they taken in?

Litigious Abogados Contact details are:

Tel: 0800 862 0102

The address given is:  Calle Duque de la Torre 29, 114, Santa Cruz, Tenerife.

This address is not quite correct, it should read: Calle Duque de la Torre, 29 Arona Casco 38640 Arona Tenerife. This address is actually for Oficina del Servicio de Atención Ciudadana which is part of the Ayuntamiento or local council offices. (Checked on google maps street view).

cab-arona

Links to previous articles

http://insidetimeshare.com/1059-2/

http://insidetimeshare.com/litigious-abogados-update/

If you receive any calls or receive any official looking documents by email or post be very wary of them, especially if you have not instigated any legal process. It also takes a long time for these cases to actually get to court, then there is the process of the loser taking it to appeal which will prolong the case even further.

Inside Timeshare would like to hear from anyone who has had any contact with companies such as this, it is through your information that others can benefit. If you have any comments or questions about this article or any other matter, contact Inside Timeshare through the comments section.

Litigious Abogados: Update.

Further to the article on Litigious Abogados published 27 September, The so called lawyers named on the websites for Litigious Abogados and Litigar Abogados, do not appear on the register of lawyers.

 

There is also no trace of either company when the CIF Numbers are checked on Spanish companies register. It certainly looks like these companies are not what they appear to be.

 

The named lawyers are as follows:

 

Emilio Leyes Catillianos.

Manuel Amas Conde.

Simone Manuel Olivaz.simone-manuel-olivaz-111

Ramon Quilnar Canal.ramon-quilnar-canal

 

Websites and CIF Numbers:

litigious-abogados

litigiousabogados.com

http://emiliocatillianos.com/

CIF Number: A36428761

 
litigar-abogados-4

litigarabogados.com

http://manuelamasconde.com/

CIF Number: A34812673

Address Given on all websites for these “Lawyers” is:

Calle Duque de la Torre 29, 114, Santa Cruz, Tenerife

Actual address:

Calle Duque de la Torre, 29 Arona Casco 38640 Arona Tenerife

Along with the fact the address is for the Oficina del Servicio de Atención Ciudadana, which is the equivalent to the Citizens Advice Bureaux and is part of the town hall in Arona, it is advised that extreme caution should be exercised if contacted by either of them.

cab-arona
Oficina del Servicio de Atención Ciudadana, Arona, Tenerife.

If you have been contacted by either of these, Inside Timeshare would like to hear from you. Any help required to trace any company you can contact us and we will help you to check if they are genuine.

 

Litigious Abogados Who Are They?

On 23 September 2016 Mindtimeshare published a warning about a so called lawyer and law firm, it asked the question are they for real? Their conclusion was no.

While looking at the websites, they looked very familiar, even the address was one we had seen before. While searching the Mindtimeshare website it was revealed that it was familiar, the same address has been highlighted before on 5 July 2016 for Litigar Abogados.

litigious-abogados

Litigious Abogados or Litigious Lawyers, name of the lawyer is given as Emilio Leyes Catillianos.

Both web sites show the same CIF Number: A36428761

Tel: 0800 862 0102

The address given is:  Calle Duque de la Torre 29, 114, Santa Cruz, Tenerife

This address is not quite correct, it should read: Calle Duque de la Torre, 29 Arona Casco 38640 Arona Tenerife. This address is actually for Oficina del Servicio de Atención Ciudadana which is part of the Ayuntamiento or local council offices. (Checked on google maps street view).

Both websites were only registered on 14 August 2016, details of who the registrant is are hidden.

litigiousabogados.com

http://emiliocatillianos.com/

 

Back in July 2016 another company of so called lawyers came up on the radar, they too used the same address as above. Both websites are exactly the same as those for the above lawyers.

litigar-abogados-4

This other firm was known as Litigar Abogados, the So called lawyer is Manuel Amas Conde.

Both websites show the same CIF Number: A34812673

Tel: 0800 862 0140

The address given is the same as above.

Both websites registered on 6 June 2016, again registrant is hidden.

litigarabogados.com

http://manuelamasconde.com/

 

None of the websites show any registration number for any bar association, although they do state they are members of the Bar Association. If so the registration number should be shown.

On both websites in the location section, they also show the logo for the Oficina del Servicio de Atencion Ciudadana, to try and show credibility. Also on both home pages they claim 15 years of presence on the internet.

In the law section of Litigar Abogados they also show the coat of arms for the Colegio de Abogados, or the College of Lawyers which is the bar association. Above this is another logo stating 25 years of membership to the college.

On the Litigious Abogados website in the Civil Law section it shows two photographs of lawyers with the names:

Simone Manuel Olivaz & Ramon Quilnar Canal

 

I am waiting for further information on both companies and all the named lawyers, when this comes in it will be published as an update.

If you have been contacted by either of these companies Inside Timeshare would like to hear from you. Remember, lawyers would normally show Bar Registration Numbers and which College of Lawyers they are registered with, these can then be verified as to their legitimacy. This does prove that doing your research into any company that contacts you or one you may have found in the internet, is the first step in protecting yourself. If you need any help in finding information Inside Timeshare will be pleased to help.