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The Tuesday Slot: Florida House Bill 435

Welcome to the Tuesday Slot, this week we have a look at proposed legislation in Florida describing stringent requirements on entities providing timeshare exit assistance, including law firms. Florida House Bill 435 was submitted by Representative Wyman Duggan, elected to the House of Representatives in 2018. Inside Timeshare here and abroad receives a daily diet of timeshare members describing how they experienced unfair and deceptive timeshare sales practices, and are then dismissed by the timeshare company with an over-reliance on the oral representation clause.There is an abundance of the Pot calling the Kettle black. The FL HB 435 Summary I would describe as “Gobbledygook”.

Definition of Gobbledygook

Language characterized by circumlocution and jargon, usu. hard to understand.

or

Unintelligible or nonsensical talk or language  

Having spent a large portion of our time chasing down fraudulent exit companies, we here in the UK would welcome more stringent laws governing exit companies, but we encourage lawmakers to consider listening to the timeshare member, in addition to taking orders from industry lobbyists and developers. For instance, how about allowing the timeshare buyer 24 hours to review a contract? If we want to talk about unfair practices, forcing a buyer to sign the same day after enduring a tag team of aggressive and sometimes dishonest agents, that have kept the buyer typically for four to eight hours, is unfair.

We will be publishing a number of articles about this bill due to its complexity and its apparent desire to maintain total control over the buyer without access to any outside help if the buyer has been defrauded.

Florida House Bill 435: Vacation and Timeshare Plans

GENERAL BILL by Duggan

(3)(Line 157)In the course of offering or providing timeshare exit assistance or relief services, a timeshare exit assistance or relief services provider may not:

b)(Line 163)Solicit, charge, receive, or attempt to collect or secure payment, directly or indirectly, for timeshare exit assistance or relief services before completing or performing all services contained in the written agreement for services.

Effective Date: 7/1/2019

Last Action: 1/30/2019 House – Referred to Business and Professions Subcommittee; Government Operations and Technology Appropriations Subcommittee; Commerce Committee

https://www.flsenate.gov/Session/Bill/2019/00435/?Tab=BillText

https://www.flsenate.gov/Session/Bill/2019/435/BillText/__/PDF

February 5, 2019

By Irene Parker

I’m not an expert in proposed legislation, but after studying the 22 page draft of Florida HB 435, it seems that if this Bill is enacted, it will leave the timeshare member at the mercy of their timeshare resort. Based on complaints from 676 timeshare members reporting unfair and deceptive timeshare sales practices, timeshare companies have not been owner orientated in terms of dealing with owners reporting unfair and deceptive timeshare sales practices. The majority of complaints have been dismissed with “You signed a contract” or “We are not responsible for what our sales agents say.” Many members have had disputes resolved, but only after repeated rebuttals and the filing of regulatory complaints.

I found the Florida HB 435 summary incomprehensible. The PDF file of the actual proposed bill is linked above. I have broken the summary down piecemeal, which helps a little.   

Vacation and Timeshare Plans;

Provides services included in timeshare exit assistance or relief services;

provides prohibitions for timeshare exit assistance or relief services provider;

requires certain disclosures in general & purchaser-specific commercial communications;

provides requirements for oral or audible communications;

requires written agreement to provide services;

provides requirements for written agreement;

provides requirements for when specific entities are providing relief;

prohibits person from providing assistance or support to timeshare exit assistance or relief services provider if person knows provider is violating law;

provides exemptions;

requires certain records be maintained for specific duration;

provides requirements for timeshare exit assistance or relief services providers;

provides criminal & civil penalties;

provides that purchaser or owners’ association may bring action for damages against resale service provider or timeshare exit assistance or relief services provider.

The timeshare lobby ARDA and the timeshare industry have yet to acknowledge unfair and deceptive sales practices exist on the front end of the timeshare sale, despite numerous Attorneys General investigations, BBB complaints, and lawsuits too numerous to mention. The internet is flooded with complaints.

Where are the lawmakers looking out for consumers who have been victimized by unscrupulous timeshare sales agents, managers and VPs? The amount of money lost to timeshare exit companies pales in comparison to the amount of money timeshare members say they lost because they believed a timeshare sales agent. This legislative action would be completely unnecessary if only the timeshare resorts were responsive to owners’ issues. Why would timeshare owners voluntarily fork over thousands of dollars to these third parties if their resort had properly dealt with their issues rather than rule the customer is always wrong because they signed a contract.  

Timeshare members and owners, who own resort interests at American Resort Development Association (ARDA) resorts, pay a ‘voluntary’ fee to support ARDA ROC, who purports to represent timeshare members. This Bill is a perfect example of owners paying to have their rights further impaired if this Bill is successful. While I understand timeshare exit scams are out of control, treating the symptoms without looking at the cause is illogical and irresponsible.

The Bill was submitted by Wyman Duggan, freshman House of Representatives, elected 2018, profiled on LobbyTools. Lobbytools? Contact Representative Duggan if you would like to voice your opinion.

District Address:

Suite 104

4114 Herschel Street

Jacksonville, FL   32210-2200

Phone: (904) 381-6011

 

Capitol Address:

402 South Monroe Street

1101 The Capitol

Tallahassee, FL   32399-1300

Phone: (850) 717-5015

Email: [email protected]

ARDA is a lobby organization and a Political Action Committee (PAC).  The ROC in ARDA ROC stands for Resort Owners Coalition. ARDA does lobby for members when an issue affects both the developer and the member. One example is a proposed $300 exchange fee the Virgin Islands wanted to impose a few years ago. However, when the issue at stake benefits the industry, timeshare members are short changed, with no voice in legislative changes. Name me one real timeshare member or owner involved with this legislation.

Howard Nusbaum, the president of ARDA, was recently quoted in a Consumer Affairs article claiming, “The vast majority of people are happy with their timeshare.” If so, why is there a sizeable timeshare exit industry? In the same article, Diane Burkhart explains how her parents were sold five timeshare contracts from the age of 85 to 88. Diane’s parents are #57 of a summary report of 70 Diamond Resorts Platinum members who have contacted Inside Timeshare describing how they were up-sold into insolvency. They say they purchased additional timeshare points promised maintenance fee relief that was not forthcoming or the ability to sell points, widely reported to be worthless. The maintenance fee in 2018 for 50,000 Diamond timeshare points was $8,631.  

The lack of a secondary market breeds the timeshare exit industry. I contacted 22 of the 60 plus members of the Licensed Timeshare Resale Broker Association (LTRBA) asking to list my Diamond points. LTRBA members charge nothing upfront to list a timeshare. They refused to even accept a listing. Desperate timeshare members waking up to the realization that there is little to no secondary market turn to exit companies. Approximately 200 of our readers, timeshare members, sent their complaint to ARDA ROC. ARDA ROC does not resolve disputes, but has a Code of Ethics. Members feel the code is being violated. At best has been an auto-reply with tips on how to sell a timeshare.

The only timeshare member to receive a real response to her complaint from ARDA ROC was Elaine Lim. If Elaine Lim forecloses on her timeshare loan it could jeopardize her job and her career as she has top security clearances. Her response from ARDA ROC was, “This has been resolved” even before the company contacted Elaine. The company response was basically, “You signed a contract.” http://insidetimeshare.com/fridays-letter-from-america-32/

When timeshare members receive their maintenance fee invoices, they are asked to make a $3 to $10 donation to ARDA ROC, When I questioned my $7 donation, prior to my becoming more involved with this industry, I was told ARDA ROC is a nonprofit that helps members. Timeshare members collectively give ARDA ROC approximately $5 million a year. I have yet to meet the timeshare member who can tell me what ARDA ROC even stands for.

Why doesn’t the legislature own up to unfair and deceptive timeshare sales practices? Why point the finger only at exit companies?

ALEC pictured above is not the name of a lobbyist. It is the name of another PAC, the American Legislative Exchange Council one Senator describes as a “Corporate Bill Mill.” The reporter in this YouTube describes how lobbyists sit across the table with legislators filling in the blanks on desired bills tailored to their wishes. https://www.youtube.com/watch?v=6MHYOB5uptc

How about a parallel timeshare Bill with the same wording to protect consumers from unfair and deceptive timeshare sales practices? Disgruntled timeshare members who have reached out to us are not financial deadbeats trying to weasel out of their contracts. They are medical doctors, lawyers, mortgage loan officers, professors, teachers, MBAs, PhDs, war heroes, law enforcement professionals, criminologists (one a PhD), a detective who worked economic crimes under cover, and a contract specialist, all alleging fraud, deception, and unfair timeshare sales practices. The perpetual timeshare contract with little to no secondary market is a recipe for financial disaster. Many families are financially devastated.   

Florida HB 435:

The Legislature finds that purchasers who are in

(109) default of their obligations to pay assessments, real property taxes, or other sums due, or to pay amounts due under a mortgage, lien, or encumbrance against their timeshare interests, or who may no longer desire to own their timeshare

interests, may be vulnerable to fraud, deception, and unfair practices with timeshare exit assistance or relief services providers.

122 to prohibit representations that tend to mislead; to prohibit or restrict unfair contract terms;

Our volunteers answer questions about regulatory filings when members complain of fraud, deception, and unfair timeshare sales practices. We are not focused on getting members out of their timeshare contacts, although members have had disputes resolved as a result of filing regulatory complaints.

Prior legislation, making it more difficult to be released from timeshare contracts, was passed in Florida in 2015. This drew sharp criticism from advocacy groups:

A bill making its way through the Florida Legislature that would loosen a cap on timeshare assessment fees and make it tougher for buyers to get out of contracts has drawn criticism from timeshare owners’ attorneys and advocates.

The lawmakers and the industry’s trade association, the American Resort Development Association, describes the legislation as a bill that modernizes state law. Gregory Crist, chairman and CEO of the National Timeshare Owners Association, sees it otherwise. “This is a developer-sponsored bill that strips away at consumer-protection mechanisms,”

Meanwhile, attorneys and timeshare owners have questioned a provision that reduces liability for timeshare developers if they make errors in contracts. Errors or omissions that are considered “non material” would not allow purchaser-cancellation rights after 10 days. Stargel said the legislation is meant to keep timeshare owners from getting out of their contracts by finding minor flaws in them. It is meant to cover only technicalities, she said, not major problems.

Last month, some members of a House civil justice subcommittee expressed concern that there is no clear definition of “nonmaterial.” That kind of murkiness will “lead to increased litigation,” said attorney Patrick Kennedy, who represents timeshare consumers

https://www.orlandosentinel.com/business/os-timeshare-bill-20150312-story.html

Other related articles:

http://www.timeshare-info.org/2015/04/mixed-reviews-from-industry-experts-florida-bill.html

http://insidethegate.com/gatehouse/2015/04/florida-usa-timeshare-news-april-18-2015/#sthash.41Peggzh.dpbs

http://www.orlandosentinel.com/opinion/os-florida-timeshare-tactics-scott-maxwell-20150411-column.html

Here are some Self-help groups we feel are not industry influenced. Get involved. Let your voice be heard. Too many families have been financially harmed by their decision to buy a timeshare, a product advertised to reduce stress.

We seek to provide timeshare members a way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market; and to educate prospective buyers.

https://www.facebook.com/timeshareadvocategroup/

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

https://tug2.com/Home.aspx

https://everythingabouttimeshares.com/consider-exchange-options/

https://www.facebook.com/groups/180578055325962/

https://www.facebook.com/groups/465692163568779/

https://www.facebook.com/groups/1639958046252175/

Thank you to all those who have had a hand in the making of this article, your views and insights are greatly appreciated. Now to all our readers, read the bill in the PDF format below and see if you can fathom out what it all means!! Do let us know, we would love to hear from you and publish your thoughts and comments in our comments section.

https://www.flsenate.gov/Session/Bill/2019/00435/?Tab=BillText

https://www.flsenate.gov/Session/Bill/2019/435/BillText/__/PDF

Remember to also contact Representative Duggan and voice your opinions direct.

 

Timeshare Fraud: Happens on Both Sides of the Pond

We all know the “scams”, many timeshare owners have fallen victim to them over the years, from the “we will sell your timeshare for you”, “we can get you a legal surrender” to “we can get your money back and your contract cancelled”.

In Europe, as Inside Timeshare has highlighted in many articles over the past months, the proliferation of so-called claims companies and law firms is rife. From companies such as Litigious Abogados the rulings made by the Spanish Supreme Court have given them the tools to fool you the owners.

Many other companies who once peddled other products are also getting in on the act, companies such as the Monster Group, owned by Mark Rowe, now have a company called ABC Lawyers. All using the rulings as if they were their own, that only they can get your money back and cancel those contracts.

In the past it was the resale and transfer companies, many would charge to “relinquish” your timeshare, but would actually transfer it to a third party for 1€. Then after about 2 years, you find the demands for arrears in maintenance fees dropping through your door. The timeshare company does not recognise the transfer made by the company you paid. This is the problem Mrs B has had with MacDonald Resorts.

In the US this is also a very big problem, Irene Parker in today’s article continues to look at the US market, and what can and is being done to stop these fraudulent practices and protect you the consumer.

How to Reduce Fraudulent Timeshare Transfers

The Smart Money Turns to Logic and Simplicity

By Irene Parker 21 March 2017

goal chart

The National Timeshare Owners Association works diligently behind the scenes to stop fraudulent timeshare transfers by working with attorneys, law enforcement, regulators and other stakeholders in the timeshare community. It’s a collaborative effort as we highlighted last week with HOA Collection Agent Kristi Hanley. She explained the pervasive and unending attempts to defraud timeshare owners and developers alike along with the financial consequences.

http://insidetimeshare.com/timeshare-hoa-collections-agent-shares-experience/

 Gregory Crist, CEO of the NTOA says “This is white collar crime that we call the “Viking Ship” model. It is well funded and highly sophisticated. By design, it is creating further damage to the secondary market at a rapid rate and leaving behind a trail of clouded deeds. This is a serious problem we have on our hands right now. At the NTOA, we are sharing “Best Practices” with HOA’s and helping them utilize proper safeguards to protect themselves.”

However, there is light shining on the horizon. After our interview with Kristi we followed up with Dave Heine at requestmyestoppel.com and learned about Timeshare Pro Plus, a simple and effective way to reduce timeshare transfer scams. Today we will examine this innovative Cloud based technology and then hear what Laura Hey, Assistant Manager at Silver Beach Resort Daytona, has to say about timeshare transfer problems and about Timeshare Pro Plus.

According to the company’s website, Timeshare Pro Plus can improve timeshare transfer efficiency by at least 75% while reducing timeshare transfer fraud.  

If you are a timeshare owner wondering why you should be concerned with the nuts and bolts of a timeshare transfer, review this fifteen page Department of Justice timeshare scam report.

https://search.justice.gov/search?query=timeshare&op=Search&affiliate=justice

Everyone needs to do their part to stop fraudulent transfers. When a company contacts you asking if you would like to get rid of your timeshare, be the detective. Write down the name and location of the company, the website address, the caller’s name and a phone number to call them back.

The beginning of the timeshare hamster wheel, as described by a former timeshare sales agent, is the vacation give away. Those calls are usually outbound only and if you ask for a call back number, they will make one up or hang up. Transfer agents do offer more information as they must pose as a legitimate business.

Be an empowered and informed timeshare owner. Leave the desperate, angry and confused shackles behind. Become an advocate. If you are able to gather this information, report it to one of our advocates and we will take it from there by forwarding the information to the National Timeshare Owners Association.

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

Here are Timeshare Pro Plus bragging rights  Timeshare Pro Plus puts everything the resort’s back office needs to efficiently transfer a timeshare deed or contract while implementing some safeguards in the transfer process, under one umbrella by using the latest Cloud technology. This saves time, money and paperwork.

This software incorporates SSL encryption

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

The data center is HIPPA Compliant assuring the level of security demanded by the medical community.

https://home.timeshareproplus.com/

When Kristie Hanley said cleaning up the timeshare transfer business might be accomplished by requiring a simple signature from the timeshare resort, it sounded too simple and logical to be true so I contacted Dave Heine at Timeshare Pro Plus.

Sure enough, it is not simple. There are four parties involved in a timeshare transfer: The timeshare seller

⦁ The timeshare seller

⦁ The timeshare buyer

⦁ The transfer agent

⦁ The resort – pictured is Maui Hill – our favorite timeshare resort

Kristie’s suggestion was a good one, but requiring a signature from an HOA is not applicable to timeshare any more than it would be selling your primary residence. You don’t ask your HOA to sign your contract when you sell or buy a house or condo, but the HOA can put a lien on your property if you are past due on fees.

The same thing happens in timeshare. As Dave explained, timeshare scams are caused when the fictitious buyer is an individual or a company that has no intention of paying future HOA or timeshare maintenance fees. These companies charge upwards of $5000 or more to guarantee your transfer out of your timeshare unit, but in a fraudulent transfer the buyer disappears or was non-existent in the first place as soon as the transfer agent receives the owner’s transfer fee. Owners thinking they disposed of their timeshare learn the resort did not accept the transfer when they receive an invoice for maintenance fees at the end of the year.

I asked Dave how many resorts are using Timeshare Pro Plus. “Out of approximately 1000 or more resorts we work with about 50. Timeshare companies have been relying on the post office since before fax machines were invented. Resorts are slow to embrace modern technology from a fear of being cost prohibitive or from familiarity. Many take the approach of, we have always done it the way we have been doing it, it works, so why should we change?” offered Dave.

We would still be reading by kerosene lamps with that mentality.

One resort that is keeping up with modern technology is Silver Beach Resort in Daytona, Florida. Laura Hey, Assistant Manager, describes timeshare transfer as “a no man’s land” encompassing transfers from here to Hawaii and beyond. The problem is worldwide as told by one of our Inside Timeshare readers this week.

http://insidetimeshare.com/merdith-pritchard-readers-experience/

Ironically, Laura said many of the fraudulent companies are not in Florida. Florida is a mecca center for timeshare. Laura feels this may make it easier for the perpetrators to be caught operating in a state always on the watch for fraudulent transfers.

Silver Beach uses Timeshare Pro Plus and acknowledges it has made a difference, but Laura does not feel the problem can be eliminated by software alone. It takes people working together, more information, hard-hitting questions and legislative efforts. “We feel a sense of joy and victory whenever we outwit those preying upon the vulnerable,” said Laura. “Recently we received two recorded deeds, but we are not sure the transfer is legitimate. More needs to be done to make sure that, for example, a timeshare delinquent $10,000 in maintenance fees isn’t transferred to a person that doesn’t exist. When we requested a driver’s license to confirm the identity of two buyers, we learned both Nevada driver’s license were fake.”

Laura went on to warn timeshare owners to stay away from Postcard companies.

http://tstoday.com/members/magazine/issue118/39-postcard%20warning.pdf

 

It seems there is no end to the creativity and the ingenuity generated by timeshare’s lack of a secondary market. In summary – here is what we at Inside Timeshare propose:

Work towards an improved and viable secondary market.

Ask your resort if they use Timeshare Pro Plus and if not, ask what the resort does to ensure legitimate transfers.

Report companies that call asking if you want to be released from your timeshare.

Help spread the word to encourage people to ask the right questions when buying a timeshare, including talking to a member of the US Licensed Timeshare Resale Broker Association to compare the benefits or lack of benefits buying on the secondary market.

http://www.licensedtimeshareresalebrokers.org/

I hope more resorts look into Timeshare Pro Plus because reducing timeshare transfer fraud is one point timeshare owners and developers can agree on.

For more information about Timeshare Pro Plus contact Dave Heine.

http://resorttrades.com/business-directory/timeshare-pro-plus/

world hub

As we have seen, much of the problems around these “scams” and “frauds” are actually caused by the industry itself. By over valuing  the product as “an investment” as if it was actual “real estate”, lack of a resale or secondary market to the selling of contracts that breach the laws.

When there are problems such as this, it leaves owners with nowhere to go, they are then vulnerable to the clever “scammers” who then fleece the desperate of thousands.

If you need any help or advice on any company contact Inside Timeshare, we can point you in the right direction. We will show you how to check out these companies for yourself, remember doing your due diligence will save you money in the end.

  

 

News From America: Wyndham Launches New Surrender Program.

Carrying on with our theme of news from across the “Great Lake”, Irene Parker has again sent her article which will be of interest to timeshare owners in Europe, especially those who own in the USA.

This article focuses on a new initiative by one of the largest timeshare concerns in the USA, Wyndham, which is based in Parsippanny New Jersey. It seems the company is going to be leading the way in providing a more accessible relinquishment program for owners. This could also pave the way for the demise of those unscrupulous companies that offer relinquishment or “guaranteed deed-back” and resale scams, which many owners in Europe are familiar with. These scams cost timeshare owners all over the world thousands of dollars, pounds and euros in upfront fees, these fees are being charged to beleaguered timeshare owners who are unable to keep up with the rapidly rising maintenance fees and assessments.

Unfortunately a relinquishment or “voluntary surrender” program does not help those owners who have outstanding loans or finance agreements, usually having succumbed to high interest payments on these loans, typically 14% to 18%. Inside Timeshare has published articles on these loans and the predatory practices of UK bank lending.

If the Wyndham model proves to be successful, could it pave the way for other timeshare companies to copy, saving  the industry from the bad image of holding prisoner elderly owners and those who can no longer afford the maintenance fees. Only time will tell.

Wyndham Launches “Ovation” Timeshare Surrender Program

By Irene Parker, October 27, 2016

Wyndham Vacation Ownership has been among timeshare industry pioneers in providing owners with comprehensive information about reselling and helping them exit timeshare units they no longer want to use.

The company’s exit program differs from many competitors in its detail and helpfulness. Many timeshare companies do not offer well-articulated policies. A number of them make it difficult to resell timeshare properties. That is reflected in the high number of units that timeshare owners continue to relinquish because of age or an inability to carry maintenance fee costs.

Wyndham Worldwide has been operating for 50 years. The company’s well-established names include Club Wyndham, WorldMark and Shell Vacations. In addition to timeshares, Wyndham Worldwide Corporation offers lodging and vacation exchange and rentals through RCI.

The company’s timeshare exit program, Ovation, offers a number of options for relinquishing a Wyndham timeshare with no fees, hidden costs or additional purchases required to participate. That differs from a number of timeshare companies and also from transfer and cancellation companies.

“Our goal is to help owners transition to the next phase of their life and reach as many owners as possible, before they are contacted by fraudulent companies,” said media contact Lori Ford. “The program offers various options based on individual ownership, eligibility and circumstance and we continue to see a strong owner response, with over 47,000 owner inquiries since its introduction.”

The timeshare industry has improved its reputation, but is still struggling to overcome years of questionable practices by a number of major operators, and some companies continue to make it difficult for timeshare owners to relinquish their shares in properties. The industry also continues to include unsavory practices among operators and companies that provide supporting services. Among the major issues:

Transfer agents offering beleaguered timeshare owners “guaranteed deed-backs” at a cost averaging $3,500 to $7,000, fraudulent listing agents offering to list your timeshare for an upfront ad fee only to disappear, callers claiming to have someone interested in your timeshare, bogus timeshare “renters” claiming to represent the timeshare developer.

Wyndham Vacation Ownership even offers their members a “Scambusters Hotline” providing owners with informational scam reports and updates along with a hotline to call if an owner suspects suspicious activity or feels they are being targeted.

Wyndham’s first buyback program, known as “Pathways“, came under intense scrutiny in that it was accused of being a scheme designed to get owners to buy more points. The one-sided contract, signed only by the timeshare owner, promised an “opportunity” to sell a timeshare back to Wyndham, if the owner purchased an additional 20% of the points they already owned.

Clearly, the “cottage industry” of timeshare scams developed because or the lack of a secondary market. The industry in general has been reluctant to face the issue of unwanted timeshares. I asked Gregory Crist, President of the National Timeshare Owners Association (NTOA) why is there such a disparity of opinion when it comes to consumer reviews of timeshare companies and especially timeshare resale programs.

“Until the timeshare industry supports a robust secondary timeshare market, we will continue to see an increase in predatory timeshare exit companies clamoring to take thousands of dollars from timeshare owners to get them released from their timeshare obligations. Until now, it has been difficult to get anyone’s attention,” said Crist.

Voluntary surrender programs leave owners with nothing. While no one should expect a timeshare to be a lucrative investment, legitimate resale programs do allow an owner to recoup, at best, fifteen percent of an owner’s overall investment. At least a secondary market allows a nominal dollar amount back to the timeshare share owner in an age where affordable vacation options abound outside of timeshare.

https://www.clubwyndham.com/cw/discover/scambusters-wyndham.page

https://www.clubwyndham.com/cw/discover/ovationbywyndham.page

http://www.thestate.com/news/business/article13846319.html

http://www.ntoassoc.com/

Inside Timeshare would like to thank Irene Parker for her article, it is very enlightening and will show owners here in Europe that there are some companies out there who are at least making a sensible effort. Inside Timeshare has published articles on one company which is renowned for not letting people out of there contracts, or if it does charges a hefty price for doing so.

http://insidetimeshare.com/mcdonald-resorts-no-stranger-bad-press/

http://insidetimeshare.com/bbc-scotland-investigates-problems-timeshare-contracts/

If you have any questions about this or any other article,  contact Inside Timeshare and we will be pleased to help. If you require any information about any company you may be thinking of dealing with or just want to know how to find it, Contact us through the comments section, we will then contact you via personal email.

More from across the Pond: Information from the NTOA.

Gregory Crist the CEO of the NTOA (National Timeshare Owners Association), will be making a presentation at the TBMA (Timeshare Board Members Association) in Tucson AZ, on 16 to 18 October.

tbma

The presentation will be about Combating Fraud in the Changing Timeshare Environment, this is an area which affects timeshare owners worldwide, from dubious resale companies to false claims and law firms. In the USA there is a very severe problem of as he puts it “bad actors” who are taking advantage of owners and severely damaging the reputation of the entire secondary market (resale).

 

He states that these fraudulent companies who operate what is commonly called the “Viking Ship” programme, cause considerable harm to owners and resort associations alike. Regulators have been attempting to close down fraudulent transfer and resale companies who use unfair and deceptive trade practises, but Greg believes there is a great need for owner education and consumer protection.

tbma-1

 

 

 

On another matter, Greg also informed Inside Timeshare of a Senator who managed to block a bill which would have restricted owners access to HOA (Home Owners Association) rosters. These are the list of all members who own timeshare and are members of the association.

 

The bill would have made it impossible for the HOA to be able to communicate with other members, which would have had a considerable effect on informing them of board policies and HOA issues.

 

The bill was sponsored by ARDA (American Resort Development Association), and was a means of protecting owner confidentiality. In other words stopping a legitimate use of these lists thereby controlling any form of owners coming together for the common good.

 

According to ARDA this bill was to protect owners from predatory rogue transfer and resale companies. It transpires that ARDA did not even show any evidence that these rosters had ever been sold or misused.

arda

Again this is a blatant abuse by the industry to prevent any dissemination of information which would be of use to owners. This is not just a problem in the US, we also have the same problem in Europe, whereby information is hidden or denied. Only recently we have found that one resort, Anfi, is contacting owners and denying any buyout of the Lyng family shares by IFA Lopesan and also denying any legal action being taken against them. All this even though it has been widely circulated in the European press. (Search Anfi for previous posts).

 

For the full articles see the PDF below.

more-from-greg-crist-at-the-ntoa

Once again a very big thank you to Greg and Irene for all the information they pass on, it is through collaboration that we all can find out what is going on. Without this we will be kept in the dark, it also helps to see what “scams” and other “schemes” may just be lying in wait, after all what happens here may happen there next year and vise versa.