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Excel Overseas Lodging Participation Programme: The New Company Participations?

Over the past months Inside Timeshare has been highlighting a scheme which was being sold by Silverpoint and their various marketing arms, The Company Participations Scheme. Well it looks like a new “scheme” is underway, this time from Excel Overseas Holdings Limited, a company based in Dubai at the following address: PO Box 7191, Jebel Ali, Dubai.

They do have a website: http://exceloverseasholdings.com/ But as you will see it is still under construction, which we find very strange considering they are trading!

The scheme is being marketed and sold by Lodgequest Operations Limited, giving the address as: 42 Berkeley Square London.

It appears that the purchaser of this “participation programme” for the outlay of considerable amounts of money are rental rights to certain resorts accommodation. From the information received these are:

  • The Dream Hotel,  Phuket Thailand
  • The Americano Hotel, Daytona Florida
  • The Lodge Hotel, “Twin Lakes Country Club”, Lancashire
  • “The Club Lodge” Forest lakes Country Club, Nova Scotia Canada

As with the “Company Participation Scheme” these will be rented out with the purchaser receiving 6.05% fixed rental revenue. They will also after a number of years been promised to receive a full repayment.

From the two enquiries we have received so far about this “new scheme” one paid over 39,000€ the other has paid over 57,000€, neither have received any rental payments and have not received the repayment promised.

When we start to look at the companies involved, many of the names are all very much linked, first we have Lodgequest Operations Limited, among the directors are Franz Marcus Deutsch, also associated with Keys Concierge, Colm Hayden and Mark Cushway, although he resigned as a director in October 2017. Keys Concierge registered address is also 1 Bedford Row London.

Mark Cushway


Also linked to this company is Lodgequest Holdings Limited, again Franz Marcus Deutsch and Christopher Keith Bannister.

At one point both these companies were registered at the same address: 1 Bedford Row, London, but in July 2016 Lodgequest Operations changed their registered address to: Kentisbury Grange, Kentisbury, Barnstaple, Devon, England, EX31 4NL, obviously the Berkeley Square address is the operating office.

Franz Markus Deutsch

As we delve deeper we also find Diana Aitchison, who was once Chief Operating Officer at Silverpoint for Mark Cushway at Silverpoint, is now working in the same role at Excel Spain (Tenerife).

Diana Aitchison


She is also linked to another company as a director, Vacation Finance Limited, where Mark Cushway was also once a director. The address is, you’ve guessed it, 1 Bedford Row; London. This company has also appointed Signallia Marketing Distribution SA as their representatives (noted from the foot of their website https://www.signallia.com/ ), which as we know is the new name for Silverpoint Vacation Solutions SA.

So we do have a very tangled web indeed, just on this alone, along with the past deeds of the persons and companies involved, from the “investment packs of timeshare weeks” to the “company participation scheme” and now the “Excel participation programme”, can you actually trust what they are selling?

Previous articles on Silverpoint Company Participations.

As you will see from the end of year accounts for 2018, Lodgequest Holdings has capital and reserves of minus £18,380. I don’t know about you the reader but this does not look good for any company. So will the purchasers get what they are promised?

Click on the PDF below for the December 2018 accounts.


If you have had any dealings with Excel Overseas Lodging Participation Programme, The Company Participations Scheme or any of the old Silverpoint Investment Packs, then use our contact page and get in touch. We will answer any questions or concerns regarding any purchase you have made, then point you in the right direction to resolve the matter.

Following are PDFs of the Company House records. You will also notice another name on some documents, the late Robert Trotta, the man behind Resort Properties / Silverpoint and all associated companies

Scammers Hijack Legitimate Company

Just recently Inside Timeshare has received several enquiries from readers being contacted by callers claiming to be from Haydens Solutions Limited. The calls are all very familiar, your timeshare company or a previous one you have dealt with such as for resale, has been taken to court and yes you have guessed it, there is a substantial amount of money waiting for you at the court.

The caller, explains they are calling from Haydens Solutions Limited based in Milton Keynes, they also give the company registration number, 07600481. So who is this company?

According to Company House records this company was registered on 12 April 2011 and the director is Jonathan Coakley, the registered address for the company and the director is:

27 Allington Circle, Kingsmead, Milton Keynes, England, MK4 4EE

Which according to google maps street view is a rather nice 3 story townhouse.

Now after doing some checks on Mr Coakley, we have found his profile on Linkedin, according to this he is a very respectable businessman with a very impressive resumé, so we can safely say that his company details have been hijacked to give the calling scammers credibility when any searches are made on the internet.

https://www.linkedin.com/in/jon-coakley-0275a3a/?originalSubdomain=uk

One of our readers who Inside Timeshare has been working with on their ongoing dispute with their timeshare company for around 3 years, gave us some valuable information, which corroborated what other readers have told us.

This reader was told that their timeshare company was taken to court and there is over £19,000 waiting for them to collect, but to do this they would need to transfer over £1900 to the bank account of one Mr A C Haley. The account number which we have tried to check doesn’t show, this may be due to our reader who is elderly writing it down incorrectly, but the sort code 09-01-34 does check out.

The bank for this sort code is for Santander UK Ltd with the branch address:

Bridle Road Bootle, Merseyside, L30 4GB.

Our elderly reader is a little suspicious, after all they have been scammed for a lot of money in the past, they asked for some confirmation from the caller as to the details and verification of the court case. After a minute or so with the sound of shuffling papers in the background the nice lady by the name of Lucy, told her the case number, (which we know is not genuine), the name of the judge, Jose Gonzalez, along with the date the trial took place, 17 March 2016 in Valencia!

Well considering our reader has been in touch with Inside Timeshare since then we both know that she had not had a case in court. Plus the fact if they had a case going to court it would have been in one of the Malaga Courts as that is where the timeshare was purchased and is located.

Another name that has been mentioned is Jane Kayleigh, with a very similar story.

All readers were given a contact number 01908 973017, (Milton Keynes) but when this has been called by Inside Timeshare, the first time a gentleman with a Spanish accent answered, when Jane was asked for, he made out he didn’t understand. On the further 2 calls, it went straight to a recording saying all lines are busy. So just because it is a Milton Keynes code, the call appears to be transferring to Spain.

So if you do get a call from anyone claiming to be from Haydens Solutions Limited, telling you about a court case and that money is waiting for you, remember it will be a scam.

Haydens Solutions Limited is not calling timeshare owners, it has nothing to do with timeshare and is being used by criminals to defraud timeshare owners.

Contact Inside Timeshare if you do get a call, all information will be useful and will help to inform and protect others.

 

Financial Service & Co: Another Dodgy Looking Company

Another reader has sent information on a call they have received from a Mr Fletcher of Financial Services & Co, with the address:

1 Bentley Road, London,N1 4BY

Along with the Company Registration Number LP003793, with no company directors being shown but plenty of documents showing change of partners and addresses. (See link below)

https://beta.companieshouse.gov.uk/company/LP003793

The call was regarding his dealings with Regency Shores Marketing (EZE Group), according to the call (which has been recorded), there has been a successful outcome against them in recent court proceedings.

This was all confirmed in an email from Andrea Ward with the email address [email protected] yet another gmail address not linked to any website.

Apparently there has been a substantial amount awarded which will be sent by personal cheque or bank transfer, but there is a processing fee to be paid which is around 10% of the awarded amount. This is paid to a third party, and will be held in an Escrow Account, once these fees have been paid to the “Trustee” Financial Services & Co will finalise the claim and all the money will be settled within 5 working days.

The email also goes on to say “We are now giving you not only our company guarantee but that too of our contractual and fiscal arrangements with the Bank of Spain, the Portuguese Chamber of Commerce and the High Court of Madrid. This means that all Business is backed and covered by these three entities and ourselves.”

All too good to be true I hear you say!

Now, there is a website called AW Financial Services:

http://www.awfinancialservices.com

This is actually the trading name of Mortgages Just4U, registered at Company house with the Company Registration Number 06329975 and the registered address:

18 The Cheveralls, Dunstable, Bedfordshire, LU6 3NH

Telephone: 01582 898216

Mobile: 07903 268208

Email: [email protected] which is linked to the website and differs from the one given by Andrea Ward.

On their website they also state they are an appointed representative of Personal Touch Financial Services Ltd which is authorised and regulated by the Financial Conduct Authority. Company number 03406454 with the address:

2nd Floor Gateway 2 Holgate Park Drive, York, England, YO26 4GB

and have been registered since 21 July 1997. They are also in the FCA register as authorised with the FCA Reference number: 187834.

So what do we have so far, a company registered at company house with no details apart from in the filing history showing several changes of address and partners, using a name for their email address similar to another registered company and using a gmail account, with no website of their own.

Contacting clients who have dealt with Regency Shores Marketing (EZE Group), with details of membership numbers, what they purchased, for how much and when, all very very suspicious indeed.

Inside Timeshare is not aware of any recent court proceedings against Regency Shores Marketing in Spain or the UK, we are however aware of the case against the directors of EZE Group Dominic O’Reilly and his daughter Stephanie O’Reilly, but that has not yet been resolved.

So from what we know this does have all the hallmarks of another very elaborate scam, fairly well put together and pretty convincing. Although from the recording the caller Mr Fletcher is not that convincing, skirting over all the questions and repeating himself constantly with all “the scam companies are operating out of Spain and Portugal”. Well that is not quite how we see it, they are also operating out of the UK under dubious companies registered at Company House for a small fee, or just taking over another companies name.

This is the recording of the call our reader sent in, it has been edited to remove our readers personal details.

This really does go to show how careful you have to be, if our reader had not been a regular to Inside Timeshare, he may have just been taken in.

Remember

THE GOLDEN RULE

CHECK, CHECK AND CHECK AGAIN, DO YOUR HOMEWORK

If you need help in doing this then contact Inside Timeshare, we will be more than happy to help.

Start the Week

It’s Monday and the start of another week, today we highlight some more new names that have been cropping up over the weekend, we start first with Davies and Howell Associates a new cold calling claims company.

The company was registered on 30 August 2017, with the company registration number 10939012, with the registered address  20-22 Wenlock Road, London, England, N1 7GU. Telephone: 0203 857 9497 and the email: [email protected]

The director is registered as David Alan Taylor, with the correspondence address as above, according to company records this is his first appointment. Chances are he is not the owner but just a front name.

They have a website http://www.daviesandhowell.co.uk/  which was registered on 22 October 2017, a relatively new website and company. So what are they offering?

According to their website they have a wealth of experience and knowledge spanning over 40 years in the holiday ownership and financial services markets. They claim they are able to extricate you from your timeshare contract and claim compensation. Reading between the lines with their mention of finance agreements and credit cards, this claim looks very much like a Section 75 of the Credit Consumer Act 1974.

As we have said before, if you have used your timeshare then a refund under Section 75 is unlikely, the timeshare company will rightly say that you have used it therefore you have received the goods or services paid for. If your timeshare company has gone into liquidation, then you may have a chance. Section 75 is unlikely to cover breaches of the Spanish Timeshare Laws, for this you would need to employ the services of a Spanish lawyer with extensive knowledge and experience of the timeshare laws in Spain. Also you must still be a member, once a contract has been cancelled you cannot take any case to court.

The website itself is very basic, having only one page and very little information, it looks like the classic information collection site. These are designed to collect as much information about you and your timeshare as possible, the chances are this is then used to pass on to other companies. So the moral of this story is beware.

We now move on to another new company that was found during our usual search on the internet, this company was highlighted by Mindtimeshare on 6 June. This is called Ashton Group, with the following address and telephone number:

H5 Hash Tree Court, Nottingham Business Park, NG86PY Nottingham, UK

Tel. 0044 203 519 23 38

At customer services is  Paul Menard

Email: [email protected]

So far we have not even found a website, even using the ashtonagency.co.uk from the email address draws a blank.

What actually caught our eye was the name of the legal representative, Sir Drummond McFadzean, so we began our search for this Knight of the Realm, well couldn’t find him. We did however find a Mr Drummond McFadzean, a director of  Ashton (Estate Agency) Ltd of Romford with an entry on Linkedin. Checking with Company House records we did find a company called Ashtons (Estate Agents) Ltd with a registered address in St Albans Herts. The director of this company since 1993 is MR KARL GEOFFREY JUDD, Drummond does not show on the directors list.

We did a search on the name of the company Ashton Group but found nothing relating to timeshare, there are however plenty of other companies with very similar names, including one in the USA which is a financial services company.

So there we have it what looks like another resale scam on the way, remember not all is as it seems, do your homework, check, check and check again, then double check. If you are unsure on any company that contacts you, or even  one that you have found while searching for a way out of your timeshare, then contact Inside Timeshare, we will point you in the right direction.

Mid Week News

Inside Timeshare has received information from one of our readers involving Silverpoint in Tenerife, it is to do with the so-called “Company Participation” scheme they have been selling.

In this scheme, the clients for considerable amounts of money, in many cases in excess of more than 150,000€, clients purchase not shares but “participations” in companies set up to hold “freehold” apartments, which will then be rented out by Excel Resorts. (Allegedly).

Having seen the documents for this scheme, it doesn’t leave much to the imagination that they are not in the best interest of the clients.

This reader has been contacted by Ali Farhoud one of Silverpoints sales people by email, in this he tells the client what we already know, that Excel Resort Management have cancelled the rental contract with Silverpoint.

This does look like Silverpoint are no longer in a position to generate a sufficient rental income to satisfy their contractual promise to their clients who have purchased the participation scheme.

Apparently Mr Farhoud told our reader that he had helped clients sell their apartments with genuine sales companies. But he also added that many companies had said that the apartments with leases concluded with Excel were not saleable.

He has taken on the services of a lawyer, (we wonder if it is the same one Silverpoint use), on behalf of the clients and that the necessary Power of Attorney was being sought from the clients.

Having studied this scheme and reading the documentation, it is Inside Timeshares opinion that extreme caution should be exercised before signing any power of attorney. Do not rely on any lawyer appointed on your behalf, as with any business or property transaction you should always engage your own independent legal advice.

The Court of First Instance No 2, in Maspalomas, Gran Canaria, has just issued the following sentence. Anfi have been ordered to repay one of their clients a total of 70,000€ plus legal interest, with the contract being declared null and void. The infringement of the law in this particular case is the length of the contract, it was one in perpetuity, when the law only allows for a maximum period of 50 years.

If you have any questions or concerns regarding any part of this article, or would like to know where you stand with any product purchased, then use the contact page and get in touch.

Have you been called or found a company on the internet and want to know if they are genuine, then contact Inside Timeshare and we will point you in the right direction.