Centaurus Mediation SL is a new company based in Tenerife, it is engaged in cold calling timeshare owners, cold calling is not in itself illegal, but it is the nature of the calls and the owners being targeted.
The company was registered in Spain on 31 October 2017, with the website registered on 2 November 2017, yet according to them they have already achieved the following successes
- 327 Mediations
- 151 Relinquishments
- 97 Successful Claims
- 64 Agreed Terminations.
Not bad going for a company that is only 3 months old! (PDF Company records) below
The sole administrator is Caroline Hiberry (obviously just a front name) who has featured as the administrator to several other “dubious” companies
- Harlow Consultants SL
- Intelligent Software Solutions SL
- Our Choice SL
- Penguin Disposals SL
- Points Vacation SL
- Resorts Software Sl
As for the owners being targeted, they are all Resort Properties / Silverpoint owners, not really a problem until you realise that Centaurus Mediation has all the details of these owners including the facts they have either started legal action or have already done so against Silverpoint.
This leaves us with some very important questions, where has the data come from, who has supplied it, and what data protection laws have been compromised?
In our mind, there are only these explanations, either the data has been stolen from Silverpoint, by a member of staff, or Silverpoint have set up these companies and provided their membership database.
The latter seems the more probable, especially when you find out the nature of the calls.
In the call, one name that has come up is the agent known as James, he explains that his company can get them out of their membership from Silverpoint, that Excel have now taken over and that no one will ever get any compensation. The only way out is to let Centaurus to do it for you. Obviously this is going to be for a fee.
In another call, the agent knew that the client had already won their case at the Supreme Court, that they would get nothing and the only way to cancel the contract was for Centaurus Mediation to do it for them, as the court have no authority to cancel the contract.
This is untrue, the courts have declared the contracts null and void, there is nothing to cancel, having confirmed with Canarian Legal Alliance that the enquiry received was a genuine client of theirs, they confirmed that the contract had been declared null and void. They were asked to explain what this means.
Very simply, null and void means that it never existed, that everything reverts to the state before the contract was signed, the timeshare reverts back to the company, all money paid by the consumer is then returned. The contract and agreement never existed.
So what do we make of all this, here we have a company contacting specific timeshare owners, using a database that could only have come from Silverpoint, a company that has sold packs of weeks as investments that never materialised. Now this company is demanding payment to get the owners out of their contract, using very dubious methods and tactics.
Sometime ago Inside Timeshare also reported that Mark Cushway and Silverpoint had been negotiating with Timeshare Claims Solutions now known as Claims Solutions Group in Aberfeldy Scotland, to supply their client list and TCS or CGS would carry out the relinquishments.
So now we have a report that Silverpoint have set up two companies in Tenerife , Centaurus in Los Cristianos and another in Playa de Las Americas, the name of which has yet to be revealed. We also know they have closed their sales decks, that two names have come up in conjunction with running the new office for Centaurus, Carl Jenkens and Ruben Miller.
We must admit, they have been very clever in keeping any documentary link separate and difficult to find, but anyone with any sense would see through the client database. After all if a company was illegally using your client data, would you not take legal action?
So we now ask the question what is the reasoning behind all this?
Over the years Resort Properties / Silverpoint have been raking in the profits from their “investment” program, many people have been taken in by it, many have lost everything, others are still paying the price. Since January 2017, the Supreme Court has ruled on about 30 cases against them, declaring all contracts null and void and returning in many cases double the amounts originally paid by consumers. The lower courts are also ruling on an almost daily basis.
Silverpoint have obviously decided the only way to avoid any further litigation and huge losses is to allow people to get out, but why not make some money out of them first! We have had them once, lets have them again!
If you have been contacted by Centaurus Mediations SL or any other company using the same technique, let us know the details and we will publish the information here.
Need any help or advice on checking a company that has contacted you or you may be thinking of doing business with, then contact Inside Timeshare and we will point you in the right direction.