Today another company has come to our attention which is cold calling timeshare owners, this one is called Timesure Solutions Limited. According to Company House records they are based at:
Suite 7, The Business Centre, Edward Street, Redditch, Worcestershire, England, B97 6HA
Which is a familiar address from the past.
They have the company number 10022303, they were registered on 23 February 2016. The director is one Brian Carr, a name which is very familiar from previous posts, but it is just coincidence as this one is 60 years old not 31 like the Brian Andrew Carr who has just been jailed for fraud.
The interesting fact is that he also has 2 other companies:
Convert a Garage Ltd (10470650) registered in November 2016, with the address:
The Business Centre, Edward Street, Redditch, England, B97 6HA it also has an active proposal to strike off.
It must also be said that David Cox of TESS published an article headed “Timesure Solutions Jailed For Fraud” on 26 February 2018, the unfortunate thing is he actually got it wrong, it was actually “Simple Property Marketing Solutions”, The wrong company and the wrong Brian Carr!
So once again we have a company contacting owners regarding cancellation and claims, remember do your homework first.
Now for some news from the courts in Gran canaria.
There have been 4 sentences issued at the Court of First Instance in Maspalomas, all involve Anfi del Mar. All contracts have been declared null and void with the courts awarding in total 137,988€
There has also been news of another client receiving a massive 37,979€ into their bank account, this payout is from Anfi, who still insist that these claims do not exist.
News just arrived from the Court of First Instance number 1, again in Maspalomas, the judge has declared another Anfi contract null and void, awarding the the sum of 32,980€ plus legal interest back to the client.
Contrary to what David Cox and his company TESS want you to believe, these cases are real, yesterday we showed you where they can be found. These cases are a matter of public record, so what would be the point in making them up. Mr Cox, you are deluded if you think you can convince people you are telling the truth, all you are doing is destroying yourself and that can’t come soon enough!
Join us tomorrow for Fridays Letter from America, have a good evening.
The website apart from a new logo is exactly the same as all the others, although they did seem to get the opening line wrong on this one, it states that “Our company was founded Monday 26th July 1990 by Manuel Selando Hidualdo”, that date in 1990 was in fact a Thursday, not quite attention to detail there!
On the website which was registered 16 January 2018, only a few months ago, they still maintain they have had 15 years presence on the internet, strange how we have never come across them before?
It also shows some new photographs of the lawyers with new names, which once again are very strange names indeed, with a play on some of the older ones. Obviously the photographs of the lawyers are just downloaded from the internet, which you find when searching images of lawyers.
The address is one we have seen before on the website for Abogados Canarias:
Again a search on Google street view shows the address is genuine but again, according to the two plaques on the wall for the Abogados that reside there are not this one. So do those genuine lawyers know their address is once again being used by this fake firm?
Obviously the scenario is going to be the same as before, timeshare owners will be cold called with the wonderful news that their timeshare resort / company is about to be taken to court, and for a small fee, probably around £1000 they can be part of the court case. This money will probably have to be paid to another fake Procurador via bank transfer. As yet we don’t have a name for this individual, but no doubt another great name will emerge.
Then in a few weeks, the lucky owner will receive notification that the director of the resort / company has once again pleaded guilty, with the court now holding many thousands of pounds just waiting to be sent to them. Obviously, there will be a tax and fees to be paid before this can be released. Along with this good news, the owner will receive a forged court document and a photocopy of the cheque with their name and the amount they will receive. We wonder if it will be on a Banesto cheque?
Once again Inside Timeshare warns its readers this is an elaborate and sophisticated fraud, designed to strip you out of thousands of pounds. Do not be taken in by this, you did not instigate these legal proceedings so you have not got any money being held by the court.
If you are contacted by this firm or any other with a similar story, then contact Inside Timeshare, all your information will go to help others.
These two organisations have been vehemently attacking anyone who speaks out about them, Inside Timeshare and Canarian Legal Alliance have also been attacked. Obviously these attacks are to take the heat away from them, we know that Mark Rowe and his companies are being investigated by the Regional Organised Crime Unit of Avon & Somerset Police. Must be very serious for this unit to be involved. The question is are TESS and David Cox also being investigated, after all Cox did have a contract with Rowe?
Just to rub it in to David Cox, who believes that the “victories”Canarian Legal Alliance have had in the Supreme Court are not “real”, CLA announced another two rulings from Spain’s Highest Court along with another 9 from the Courts of First Instance and High Courts.
First we start with the two Supreme Court rulings, these are numbers 98 and 99, they involve two timeshare operations, Silverpoint in Tenerife and Tasolan in Gran Canaria.
Once again both contracts declared null and void, with over 165,000€ being returned to the clients by the court.
There were four First Instance rulings against ANFI Del Mar and Silverpoint, resulting in over 114,000€ being returned along with the contracts being declared null and void.
The five High Court sentences were once again against Anfi and Silverpoint, with over 145,000€ having to be returned, contracts were also declared null and void.
So Mr Cox, if you still believe these are not real, show your evidence.
Just to finish, one of our regular readers and internet searchers sent us a link which is rather comical, it is from Timeshare.lawyer, another Mark Rowe company linked with ABC Lawyers. In this piece titled “The Scandal Around Loans for Timeshare Purchases”, it goes on about the loan agreements arranged by timeshare sales staff for the purchase of timeshares.
It is the third paragraph which made us laugh,
“What’s even more disturbing is that, in many cases, those unscrupulous timeshare sales staff have provided false information on the finance documents in order to get them approved. When assessing the finance documents, people have found that their income had been entered incorrectly, and furthermore, the loan had been granted for ‘home improvements’ – not timeshare! This is fraud, committed by the sales staff and inculcating the signees without their knowledge.”
Hang on a minute, did this not happen to hundreds of Resort Properties / Silverpoint clients during Mark Rowe’s watch as “Sales Director”?
Well we know it did as there are High Court (London) actions against Barclays Partner Finance brought by Stewarts Law and Edwin Coe, for loan agreements arranged by sales staff on behalf of Resort Properties / Silverpoint clients.
Now it would appear his company is going after the banks, in the article they go on about Shawbrook Bank setting aside £9 million for loans which have been incorrectly approved, with the Finance Director resigning after the news broke, this is a little out of date as Inside Timeshare published that story in July 2016 within days of it being made public:
So there we have it, nothing surprises us in the world of timeshare, there is always something going on.
If you have any questions on this article or just need some information about any company that has contacted you, get in touch with Inside Timeshare through our contact page and we will provide you with details on how to check them.
Today Irene Parker calls on our readers in the US to join Inside Timeshare for a get together in Orlando, but first a little of the news in Europe.
We have been looking at the ANFI DEL MAR Public Group Facebook page, in a post and discussion started on 29 August, all does not seem well amongst the members. The post related the dire state of the accommodation, how it is falling way behind what it was when these members joined.
The complaints are also about the furniture with one member stating that the bed settee “was not fit for purpose”. This same post also complained about the bed covers curtains and furniture still the same as when the upgraded in 2007, that it is shabby and past its sell by date.
Other comments also included having to call out maintenance on several occasions for various things including a broken down jacuzzi, including falls due to slipping on leaking water. Another commentator told of water damaged kitchen cupboards, including a balcony door falling out.
So what is happening to this once wonderful resort?
We leave you to decide the answer to that little conundrum.
Now on with Irene’s little piece.
Meet Inside Timeshare in Orlando for a Meeting/Party
There has never been a time when the need for Advocacy in the timeshare industry has been so apparent. The evolution from fixed deeded timeshare to sometimes confusing and convoluted points programs, consumers buy in a same day sale, often after an hour’s long sales session, leaves many buyers bewildered and sometimes shocked when the product purchased doesn’t meet the product promised.
Charles Thomas will travel from Canary Islands, Spain, to join us in America as Lisa Ann Schreier and I show Charles what Orlando has to offer, and hopefully gather as many timeshare members as we can to attend an informational meeting/party October 11th. Grassroots as always, bring your own food and beverages. Charles will be in Orlando for the week, so if you are available from October 7 to October 12, let us know. This will give us an idea on how to plan.
Charles describes himself as a former timeshare sales agent who wasn’t very good at it, refusing to give into high pressure or deception. Charles is British of Maltese descent. After a beer or two you might get Charles to talk about his family tree that dates back to William the Conqueror 1068.
Lisa Ann Schreier is “The Timeshare Crusader.” She has been teaching and helping timeshare members since 2004.
The Timeshare Crusader is dedicated to helping consumers navigate through the myriad of confusing timeshare information as well as working with forward thinking organizations to be a catalyst for positive change. Lisa Ann is the creative force behind International Timeshare Appreciation Day, held annually on November 1, so perfect timing for a preliminary kick-off.
Lisa is author of two bestselling books, “Surviving a Timeshare Presentation…Confessions from the Sales Table” and “Timeshare Vacations for Dummies.” She also co-authored the college-level textbook, “An Introduction to Vacation Ownership Management.”
Lisa Ann served as the Director of Member Services for the National Timeshare Owners Association from 2013 to January 2017. Prior to NTOA she served as Director of Communications for Celebration World Resort and most importantly, understands the industry from the inside out having worked in timeshare sales and sales management for several Orlando resorts.
Lisa Ann’s passion for the timeshare industry and the rights of the consumer fits like a hand to glove with the mission of Inside Timeshare:
Our mission is to provide you news surrounding the timeshare industry, providing you with the information and tools to make informed decisions about the companies you may wish to deal with.
Then there is me. I call myself “The Peasant of Venice” antithesis to “The Queen of timeshare Versailles” because I live in Venice and have devoted full time volunteer hours to help timeshare members, alleging they were deceived by bait and switch, prepare their request for refund, relinquishment or loan cancellation. I rely on Lisa Ann and her expertise along with several other timeshare insider advocates working behind the scenes as the member and I work toward timeshare freedom, if that is their goal.
Hat’s off also to Irene Allen and the admins of advocacy Facebook groups working towards timeshare reform. Social Media has indeed enhanced the ability for members to contact other members to share experiences and concerns.
We seek to provide Diamond Resort members a way to proactively address membership concerns; to advocate for timeshare reform; to obtain greater disclosure from the company; to advocate for a viable secondary market; and to educate prospective buyers.
Join us in Orlando if you can. I have met with several of our Facebook members at resorts throughout the country. There’s nothing like meeting someone you already consider a friend face to face. Remember to contact Charles at Inside Timeshare, Lisa Ann or me if you are able to hook up with us.
Thank you Irene, I am certainly looking forward to meeting you all and visiting Orlando, see you all soon.
A day does not seem to pass without the beleaguered Anfi being in the news, this time it is Canarian Journalen, an online Norwegian journal in Gran Canaria. Their article outlines the recent sale by the Lyng family of their 50% share in Anfi to IFA Lopesan. (See link at end of article).
The price given for this sale is a paltry 41.3 million euro, which pales in comparison to the reported 100 million euro the Cazorla group paid for their 50% stake in 2004. Canarian Journalen hints at the reason behind this low figure, not just the legal battle over contracts which Anfi are losing on an almost daily basis, but also the problems associated with the Tauro Beach project. They hint quite strongly this could be the involvement of the Cazorla Group in corruption accusations and scandals which may also involve “political characters”.
Canarian Journalen asked Ragnar Lyng if these problems influenced the decision to sell? In his reply Mr Lyng stated “It is impossible to be passive partner when it is not built on trust, says Ragnar Lyng”. When asked for the main reason for the sale Mr Lyng replied, “Disagreement on business philosophy. First and foremost in how a customer should be treated.Satisfied customers will return again and again, taking with them more, and give praise that strengthens your brand. It is also about respect for other people’s fundamental approach”.
Just from these few words it can clearly be seen the original concept of his father had been tarnished. Instead of very happy members who wished to return year after year, they became very disgruntled with the way they were treated. This is obviously borne out by the court judgements against Anfi, with even more in the pipeline. On this point many members have stated they were happy with Anfi as a resort, the problem has been in their treatment, continuous upgrading and the lack of availability.
One member who has taken action said they were upgraded several times, the last being a floating week at Anfi del Mar, but when trying to book were told no availability. Yet that was the reason given to upgrade, to ensure availability. When this particular member caused a stir with bookings, he was given one of the worst locations at Anfi Beach Club, on the ground floor with all the noise from the bars and the pool to contend with. This particular client was so incensed by this they sought redress through legal action to cancel the contracts.
On another note it has just been announced that on 27 September, the Supreme Court made another judgement against Anfi. This was in favour of a Norwegian client of Canarian Legal Alliance. This brings the total Supreme Court Rulings to an amazing 22, with many more in the process of being heard.
The Norwegian clients have been awarded 27,000 euro, with their contract being declared null & void. Again the Supreme Court ruled on the basis that “Floating Weeks” are illegal. More on this as it is made public. So to the clients and the legal team at CLA, a very big congratulations.
It is very clear these stories on legal action, the sale by Lyng to Lopesan and off course the ongoing investigation into the Project at Tauro Beach still have a long way to go. It will certainly keep the newspapers busy, Inside Timeshare will publish any news as and when it comes in, so watch this space!
If you need any information on any article published, or just need information on any company you may be dealing with, contact Inside Timeshare, if we don´t know the answer we will find out for you. Have a good weekend.
Cazorla himself puts it down to starting a new phase in his life with new business projects, but within the business world it is seen very differently. Some of the explanations are somewhat different, it is widely believed it is down to the endless succession of problems he is facing, not only within his company but also it seems his private life.
It is known that he has had many conflicts with his brother Manuel, and various lawsuits have taken place. One is still in process, this involves a corruption scandal known as the Gondola case, it has been ongoing for around ten years at the court of San Bartolomé de Tirajana. This case has been in the hands of around a dozen judges and several prosecutors.
His involvement with Bjorn Lyng began during the development of Anfi Tauro, Cazorla purchased 50% of the Anfi company as Lyng needed investment for his Project of Anfi Tauro. This has presented many disputes between the partners over the years, the most notable was the lawsuit brought by the Lyngs over the misappropriation of funds. The Lyngs instigated criminal proceedings at The Court of Instruction No 3 of San Bartelomé de Tirajana, after it was discovered that around 9 million euros had been diverted to the Cazorla company Hermanos Cazorla, it was said that these funds were used to pay private debts. This money had to be replaced to avoid criminal proceedings so is basically on hold.
It has also been suggested that Cazorla is selling off his 50% share of Anfi, it is rumoured that Alfredo Morales may be the buyer, this has been sparked off by the relationship between him and the Director General of the Anfi GroupJosé Luis Trujillo. Morales is also a shareholder of Binter Canarias, the Canarian Airline. This will no doubt please the Lyng family to be rid of Cazorla, after all on many occasions they have tried to oust him from the board, which he controls (see link Battle of Partners).
It is the projects at Anfi Tauro and now the Tauro Beach project that has been the cause of many of his headaches. The first notable scandal was the Salmon case, this involved the then head of the Canarian Government José Manuel Soria and involved his trip with Bjorn Lyng, flying by private jet to Austria for a concert and then on to Norway for salmon fishing. Hence the name of the case. Then staying as a guest at Anfi del Mar also courted controversy. At the time the Anfi Tauro Project was about to undergo considerable streamlining, permissions would not be granted unless this happened. Just after this trip and holiday at Anfi the project was given the go ahead by the government in its entirety, with no streamlining. A reporter then made a denuncia against Soria for corruption, the judge in the case due to certain senior Anfi management testimonies found no case to answer. Again this caused major uproar in the press and in local communities.
Now we have a possible corruption scandal about to erupt over the Tauro Beach Project, which Inside Timeshare has been highlighting over the past few weeks (search Tauro Beach). The project involves the creation of a man made beach, boardwalk, shopping center and marina at the Barranco de Tauro, this is being constructed by the Cazorla Construction Company on behalf of the Anfi Group. It involves the importation of 70,000 tonnes of sand from the Sahara, it has also caused many problems for the local residents. It was only at the beginning of August the high tides began overflowing the beach and flooding local homes, had there been a storm at sea coupled with the high tide the situation would have been worse.
So the question has to be asked, is this “retirement” or is he fleeing in order to escape the consequences of his actions? After all he is no stranger to scandal, accusations of corruption and lawsuits. The Anfi empire is certainly in disarray, with the scandal erupting over Tauro Beach, then there is the matter of all the court cases for mis-selling and illegal contracts. They have already lost millions of euros in the past year alone, also having 17 Supreme Court judgements against them, with hundreds more in the pipeline.
Could it be you the members of Anfi who may just be more victims in all this, what happens if these scandals become full blown court cases? Will you be lumbered with special levies to cover lost money or will you just lose your membership? Only time will tell.
If you have any questions or comments about this or any timeshare matter, contact Inside Timeshare and we will try to answer them for you.
Following on from the previous articles about Anfi, it seems the controversy just keeps coming, Inside Timeshare has just been sent another facebook link to a video about Tauro Beach. Again it has been posted by one of the locals, showing the devastation the people who live there have had to put up with since the project began.
In the sound track you can clearly hear the machinery at work as the person taking the video walks along the perimeter fence. It then shows how the sea is flooding the area, the sea itself is not what could be called rough, in fact it looks a normal day, but as can clearly be seen there are no defences. Just meters away are the homes of the local people, with the sea constantly running along the beach flooding the area.
It does beg the question how did this project ever get approval and why is it continuing?
Are the local people and their problems just being ignored in the interest of business?
The Master Plan!
Is the project trying to clear the area of local people to make way for the proposed development of a shopping centre and other tourist facilities? It would not be the first time business has ridden roughshod over locals, it has happened elsewhere, the Westgate project in Orange County USA has courted similar controversy over treatment of local people.
Once the investigation by SEPRONA (Guardia Civil Nature Protection Unit) is completed, we may then have the answers we are looking for. I would not be surprised if we see charges brought against people involved in the licensing of the project, at the very least it would appear to be one of negligence.
On another note, social media such as facebook is a powerful tool in bringing information to others. Again a post from facebook has been sent in about Anfi, this time it is from a disgruntled member. This is the post:
From this we can clearly see these so-called “Holidays of a lifetime” are not that at all. The question is why were they not allowed to use the pool facilities, we have seen this complaint posted on other forums before, also why had they been moved to Tauro when they bought Anfi Del Mar?
Could it be no availability again, due to overselling or just a problem of “Floating Weeks”? This particular client even states for what he is paying in maintenance and the original purchase cost, he could stay in any other 5 star hotel or resort, booking only 2-3 months in advance and not the 12 months that Anfi customer services have told him. I wonder if he would have been allowed to use the pool had he booked elsewhere, somehow I don’t think that would have been an issue.
Again Anfi are in the firing line from their own clients, non existent customer service, not getting what they have paid for, unable to use the facilities and a contract the client feels is worthless. This does not sound like value for money or the “Holidays of a lifetime”, rather more like holidays in nightmare street. How do they get away with charging thousands for membership then treating the members this way, is it a case of so what, we’ve got your money, you’re locked into a contract, just pay your maintenance and shut up!
Inside Timeshare would like to thank all the local people who have shared their images and videos from Tauro, it has helped to highlight your plight to a wider audience.
Remember there is a solution, this has been highlighted in previous articles. If you have had similar experiences to this either with Anfi or any other company and wish to know where you stand, contact Inside Timeshare and we will point you in the right direction.
Nayaskaya Rguez Llavata just posted this link to Canarias7 with more pictures of Tauro.