Browse Tag

Abogados Lopez

The Timeshare Association: Another New Website from David Cox

Here we go again, another new website has come online, https://www.timeshareassociation.co.uk

Registered on 13 June 2018, The Timeshare Association with the company registration number: 09041038 and a familiar address of: Coniston House, 3 Beach Rd, St Anne’s-on-Sea, Lancashire, England, UK, FY8 2NR, which for many of our readers is the address associated with our old friend Mr David Cox.

The company registration number is actually for the company known as The Long Term Holiday Product Association Ltd, formerly known by two previous names, The Timeshare Consumer Association Ltd and Timeshare Mediation Ltd. Which according to company house records Mr David Cox resigned from on 25 May 2018.

Although this website is fronted by two new names Mrs. Sofia Foley & Mr D Burnes, with the address according to the website of 25 Dyer Street, Kirkham, Lancashire. PR4 2JA.

Obviously it is another David Cox adventure as the “About us” section states: “We are a community company “not for profit” and the company is under guarantee, that financial guarantee provided by Mr David Cox”. (Well not for profit! If Cox is involved there will be profit coming his way).

Again just like TESS was borne out of the Timeshare Consumer Association when Cox was director and owner, that website funnelled unsuspecting consumers into the hand of David Cox and TESS!

The news section is again probably written by him, although it does look like he may just have someone to “edit” his very poor command of the written English language, mind you saying that, it is still full of grammatical and spelling errors.

But that is besides the point, it is again attacking other companies without any fact or foundation. Praetorian Legal and Mercantile Claims are once again under attack along with a very defamatory article about Mr Eugen Kaiser and Canarian Legal Alliance. (I pity the front people when the lawsuits begin, Mr Cox is well out of the frame!)

The website bolsters the news section with news going back to 1997, well I suppose that they did need to make the website look as though it is older than it actually is. Another point is the logo, it looks very familiar, just like the old logo for TATOC, which was also known as The Timeshare Association. (Is this to again confuse people into thinking it is the same organisation?)

So is this another wonderful ploy by Mr Cox, the failed director of many companies to confuse and snare the poor timeshare owners into the clutches of his businesses and his partners?

On the website there are many sections, all with little drop down category menus, one from the “About Us” section is “Highly Regarded Companies” and starts with the following:

“The Companies contained on this list have proven to be highly regarded by any of: the Government, authorities, industry professionals, professional bodies. They are known to have maintained their service and appear not to have faltered in delivery of the good and professional services.”

“Those Timeshares we have considered as highly regarded are from investigations we have conducted, including taking advice from others. It has been explained that those on the list that they have excelled in considering and delivering benefit to the consumer and are highly regarded and respected by others.”

Yet there is no list, does this mean that you as a timeshare owner must contact them to get it?

If so which companies are “Highly Regarded”?

One could surmise that it will be one of his companies or that of his associates, could one of these also be a Mark Rowe company, after all he did pull all the negative comments about Mark Rowe from his TESS website!

Click on the following link and nothing comes up any more!

http://tesslimited.co.uk/2016/09/13/the-monster-in-monster-credits/

One thing Mr Cox is very good at and that is pulling the wool over people’s eyes, so all we can say is timeshare owners beware the false stories peddled by any website or companies that DAVID ANDREW COX  has anything to do with.

As for the new front people at The Timeshare Association website, you really need to take stock of your situation, while Mr Cox is behind the trenches just like the old world war one generals, you are now in the firing line!

 

For more information on the inebriate that is David Andrew Cox click on the following:

 

http://timeshareexitsupportservices.com/

http://www.tess-timeshare.com

https://tesstimesharefacts.com/

https://tesstimesharefacts.com/news/david-cox-bernadette-cox-disolve-companies-faster-alker-seltza-glass-water/

http://insidetimeshare.com/david-cox-tess-attacking-sundry/

http://insidetimeshare.com/tess-allegations-facts/

Now for another warning about a fake law firm that we have previously mentioned Abogados Lopez, this “firm” are contacting clients of Canarian Legal Alliance and claiming that they have taken over their cases.

http://insidetimeshare.com/what-a-pitch-readers-share-their-information/

This is “FAKE LAW FIRM” they are not working for or on behalf of Canarian Legal Alliance, they have not secured funds for your timeshare with the courts, they are only out to steal your money.

The callers are Hope Brugge or Megan Heywood, the numbers being used are:

0034 951 242 867 which is a Malaga code

0034 602 654 670 which is a Spanish mobile

Another number that has been used is

0044 1291 440 500 which is a Chepstow code.

DO NOT FALL FOR THEIR VERY CONVINCING PITCH!

 

Friday’s Letter from America

Sell My Timeshare Now Exploits Inside Timeshare’s Name

INSIDE TIMESHARE IS NOT IN BUSINESS WITH

SELL MY TIMESHARE NOW and does not endorse SMTN

Sell My Timeshare Now has plagiarized Inside Timeshare’s name by using the keyword search words INSIDE TIMESHARE RESALES AND RENTAL on this link.

http://ww2.sellmytimesharenow.com/timeshare/Inside/vacation/

29 June. UPDATE TO TODAY’S ARTICLE: Today’s article was published because SMTN ignored, until today, our request  to remove Insides Timeshare from their headline and internet search words, “Inside Timeshares Resales and Rentals” 
Just today we notice Inside Timeshares has been removed, but we keep this article posted to remind timeshare members to check  with a licensed timeshare resale broker before paying anyone upfront money to list your timeshare. They can get you an accurate assessment as to whether your timeshare has any secondary market value. They charge nothing upfront to list a timeshare.   

We had previously pulled two timeshare members’ articles after Sell My Timeshare Now (SMTN) refunded the members their money. Both members owned a timeshare widely reported as having no secondary market. There are few, if any, licensed timeshare resale brokers that will even accept a listing for the timeshare these members owned.  SMTN charged the families $1500 to $1700 to list their timeshare points, only to see the listing stagnate over the next year.

Reviewing a report from a few months ago, submitted by a timeshare member who had been solicited by SMTN, I noticed a quote the member provided from SMTN agent Richard Salzenstein. The member said Mr. Salzenstein agreed that her timeshare had no secondary market, but declined to answer why SMTN continues to accept listings for this company.         

Timeshare members solicited by SMTN threatened to file regulatory complaints accusing SMTN of offering real estate advice without being a licensed real estate agent, because both members said SMTN assured them they had listed at a good price. After checking with a timeshare insider, I was advised that this could be considered acting as a real estate agent without being licensed. SMTN agents are not licensed real estate agents. When the timeshare members threatened to file complaints, SMTN refunded their money.

As a courtesy, when a timeshare member approaches us about an article, we send a draft of the article to the company, hoping the company can resolve the dispute. Inside Timeshare would always rather see a member helped than publish an article. If the key words are not taken down, Inside Timeshare will direct readers to the New Hampshire and Florida Attorney General’s Office where SMTN is domiciled or operates as well as state real estate licensing commissions.    

Sell My Timeshare Now is not a scam, because there are timeshares with resale value. The company can make plenty of money listing timeshares points of companies like Hilton, Marriott, Disney, Starwood and Hyatt that do have some secondary market value.

SMTN is not Ebay or Craig’s List. SMTN advertises that they are knowledgeable of the timeshare industry and are a resource for timeshare members. By accepting listings for timeshares known to have virtually no secondary market, SMTN is harming beleaguered timeshare members already financially stressed.

June 29, 2018

By Irene Parker

If any timeshare members wishes to sell a timeshare they should check with a member of the Licensed Timeshare Resale Broker Association. They charge nothing upfront. We have often referred timeshare members to LTRBA.

http://www.licensedtimeshareresalebrokers.org/

This is the member’s report from the article we previously pulled:

I responded to a Sell My Timeshare Now (SMTN) solicitation. I had been trying to get rid of my timeshare points for years. I wasting $1600 by listing with SMTN, I was relieved to find a member sponsored Facebook page where I learned the company had launched a voluntary surrender program. We applied for the program and were accepted. We were able to avoid the painful collection calls that come after the member stops paying maintenance fees. 

Nikki Salvador of We Buy and Sell Timeshares recommended SMTN.

My SMTN listing agent explained that the upfront money charged is not a commission. In addition to the listing fee of $1,600, Maria quoted $800 to $1200 estimated for attorney fees should the points sell. I listed the points for around $14,000. Any knowledgeable member of this company knows this is a ridiculous listing price for my points, given the number of members on Facebooks and websites seeking to give away this company’s points.

Maria assured me demand for my points is high. I started inquiring about inactivity since we had not heard anything. Maria said, “People are looking at it. The price is good.” By advising a price, and advising me our price is good, I learned Maria was acting as a real estate agent without being licensed. I dropped the price to $12,500. Nothing happened. The timeshare points are worthless.   

SMTN still retains their Better Business Bureau rating of D.

https://www.bbb.org/concord/business-reviews/timeshare-resale-and-rental-marketing/sell-my-timeshare-now-in-portsmouth-nh-92008632

SMTN has been sold twice since 2010. Scott Roberts is the owner of Vacation Innovations and SMTN is a wholly owned subsidiary of V.I.

Accepting upfront money to sell a timeshare is illegal in some states like Florida, but it seems companies can work around the law by calling it an ad or subscription fee, or a market analysis.

After receiving our first SMTN complaint, I called SMTN and talked to Mike. The first question I asked Mike is, “Can I rent my points through SMTN?” Mike said renting my points is no problem. When I informed him this company does not allow the renting of points through a third party site like SMTN, Mike said he would have someone from legal call me. I did not hear back. I offered to email Mike the rule from the member handbook.

According to Better Business Bureau files,

Sell My Timeshare Now, LLC

This company has a pattern of complaints that centers around the company’s advertising claims. Complainants allege they are guaranteed a time frame in which their timeshare will sell. Many consumers allege the company makes a promise that their timeshare will sell quickly. The company responds to the complaints and reiterates the company policy which reads the company does not guarantee when a timeshare will sell.

On March 23, 2016 BBB reviewed the complaints on file and determined the pattern described above has not been eliminated. BBB sent a letter to the company requesting cooperation in responding to and eliminating the pattern of complaints.

On December 5, 2017 representatives of SMTN met with the BBB to update us on improvements they are making to their organization. They have taken steps toward improving customer service by hiring a new Customer Service Manager. They have put in place an “audit group” that will contact consumers on the day they sign the contract with SMTN and then again 90 days out as a way to ensure customer satisfaction. It is anticipated that by proactively working with their customers, the number of complaints will be reduced substantially. BBB will work closely with SMTN to follow their progress and to continue to address any complaints that may come in.

Consumers are, once again, requested to contact SMTN prior to filing a complaint with BBB at 1-877-815-4227. This Business Is Not BBB Accredited

Customer Review Rating:

35%

62%

[12] Positive Reviews

[1] Neutral Reviews

[21] Negative Reviews

[34] Total Customer Reviews

[107] Total Customer Complaints

Composite Score:

Sell My Timeshare Now, LLC has received 1.93 out of 5 stars based on 34 Customer Reviews and a BBB Rating of D.

This content is provided by the business and may contain advertising. BBB does not review or endorse this content.

https://www.bbb.org/concord/business-reviews/timeshare-resale-and-rental-marketing/sell-my-timeshare-now-in-portsmouth-nh-92008632/Alerts-and-Actions

According to a post found on RedWeek, published on the internet, SMTN does seem to charge a considerable upfront fee. A member had asked whether they should buy timeshare points through SMTN.  

Good question. Here is the straight scoop:

Sometimes you will find a timeshare of interest on the SMTN site which may be available at a price acceptable to you. HOWEVER, you will have NO say or ANY choice regarding the “closing” entity. Closing costs through SMTN are quite excessive — multiple times the cost of customary and usual closing costs. You have no option to conduct a SMTN transaction “in person”, but that is the case in most any resale timeshare transaction, so SMTN is not unique in that regard. It would frankly be both highly unusual and entirely unnecessary to conduct a resale timeshare transaction “in person”. Objective, third party “closers” who have no association with either buyer or seller (not an available option via SMTN, unfortunately) look out for the interests of BOTH buyer and seller, holding all funds in escrow until closing if necessary. This obviously eliminates any need for any travel or physical presence by either the buyer or the seller just to “close” on a resale transaction.

With SMTN, you essentially have to determine ALL of the collective costs as a buyer and then ask yourself if that bottom line figure is acceptable to YOU to acquire that particular timeshare listing, despite the exorbitant closing costs. Far more often than not, the answer will be NO, but there are (relatively rare) exceptions. In all fairness, in the performance of your due diligence you really have to look at the big picture and ask yourself if the TOTAL expenditure involved justifies acquisition of that particular timeshare for YOU. You obviously first need to accurately determine the bottom line total figure before you can possibly make that fully informed evaluation and personal decision.

SMTN of course has nothing whatsoever to do with maintenance fees, regardless of the resort involved. Maintenance fees are determined only by individual resorts — and they are engraved in stone. That said, I would certainly want to verify the accuracy of any figures SMTN indicates as maintenance fees. This is very easily done by contacting the resort directly for confirmation of any figures claimed by SMTN in their listings.

Last edit by ken1193 on Nov 28, 2017 05:27 AM.

https://www.redweek.com/forums/messages?thread_id=14010;page=last

ken1193

1 month ago

Timeshare members seeking to sell their timeshare need to do their homework.

This is a Department of Justice report about timeshare transfer violations:

https://search.justice.gov/search?query=timeshare+fraud&op=Search&affiliate=justice

Contact Inside Timeshare or one of these member sponsored U.S. timeshare groups if you need help with a timeshare. It can save you money.

https://www.facebook.com/timeshareadvocategroup/

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

https://tug2.com/Home.aspx

https://www.facebook.com/groups/180578055325962/

https://www.facebook.com/groups/465692163568779/

https://www.facebook.com/groups/1639958046252175/

If you have had any experience of this or any similar company and want to share it, then use our contact page and get in touch, Inside Timeshare welcomes your stories.

On the subject of the warning issued about some of the fake law firms and claims companies, Inside Timeshare has been informed by Canarian Legal Alliance that the fake law firm Abogados Lopez have had a denuncia made against them with the Guardia Civil and at the Courts.

This means that the callers Hope Brugge, Megan Heywood and Paul Tyler if those are their true names are now under investigation. Readers who have informed Inside Timeshare of being contacted have also made reports to the UK authorities using the Action Fraud website.

That’s it for this week, Friday is here and it is the start of another weekend, have fun and join us next week for more news and views on the murky world of timeshare.

Midweek Report

Yesterday it was brought to the attention of Inside Timeshare that a company based in the US called Sell My Timeshare Now is using the Inside Timeshare name in keywords for internet search. The wording is Inside Timeshare Resales and Rentals, this we believe is to give the impression that Inside Timeshare is associated or endorsing this company.

They have been informed that we are not happy by this use of our name and have been asked to remove it, so far they have not responded. Along with any legal action that may be required Inside Timeshare will publish articles about this company to keep this in the news and to warn all our readers that Inside Timeshare is not associated with or endorses Sell My Timeshare Now.

We have also been in contact with an elderly lady from the UK, she wanted to tell her story of how she has been the victim of many scams regarding her timeshare and about the latest attempt to illicit money from her.

It all began years ago when she and her late husband purchased a timeshare with Club la Costa, over the years they upgraded and eventually succumbed to the sales pitch to “invest” in two weeks fractional ownership. This cost around £90,000 which she was not actually aware of as her late husband dealt with all the finances and the timeshares.

Over the years they had paid out to “scam” resale companies to try and offload the burden of the maintenance fees, they were also taken in by “fake” claims companies.

It was not until her husband’s passing that she actually became aware of how much they had spent. She then had to take control of all the affairs and settle the fractional ownership issue. In order to organise her husband’s estate and list all assets, she contacted Club la Costa for a valuation of the two weeks of fractional. What shock she was about to receive.

She was under the belief that each week of fractional was worth around £45,000 each, CLC sent her a valuation worth only £11,000 for both weeks.

Eventually she had to hand them back for no return, so all that had been “invested” was now gone.

Then the latest “scam” appeared.

She received a phone call supposedly from the Malaga Courts telling her she had won a case against Club la Costa, she had been awarded a huge amount of money well over £100,000.

Obviously she was not taken in by this call, but the disturbing fact is the caller had very precise knowledge of all transactions and purchases over the years with Club la Costa. This was even right down to the dates of purchase.

So one has to ask, where the hell did that kind of information come from?

We are all very well aware that client information is often stolen by employees, especially when they know that they are going to lose their jobs. This data is worth a great deal to the “scam” companies that are always being setup and obviously to the person selling it. Quite often these companies are also being opened by those  very same ex-employees.

This ladies story really does go to show how vulnerable people are, especially the elderly who more often than not are the main victims, after all the timeshare owning community is mainly this age group.

If you are contacted by any company and have been told they are either from the courts or have been appointed by the courts, do not believe them. Do not pay out any money, especially by bank transfer, use our contact page and let us know. It is your information that will help others.

On the subject of “fake” law firms, we have again been asked to warn readers about the activities of Hope Brugge, Megan Heywood and Paul Tyler or Taylor, supposedly calling from Abogados Lopez (Gran Canaria & Marbella).

The story is they have taken over the clients case which is about to be heard in the courts, they need to clarify some details before attending the hearing. Then very soon after another call is received and the client has been awarded a huge amount, this is backed up by an email with forged court documents and a forged notary letter.

The address given on the letter is:

Calle Teniente C Castillo Olivares 12, 35011, Palmas de Gran Canaria.

Checking this address it is an apartment block.

Telephone numbers being used are:

0034 951 242 867 (Malaga code)

0034 602 654 670 (Mobile)

0034 604 261 988‬ (Mobile)

0044 1291 440 500 (UK Chepstow code)

Email: [email protected]

The website www.javierlopezabogados.com

Was registered on 22 March 2018, it is privacy protected so the owner is hidden. The website itself has nothing on it, just the one page with the words Javier Lopez Abogados / Lawyers and a lot of swirling lines.

Again this is a scam, do not be taken in by them, if you do have a case pending and you receive a call from them, contact your own lawyers for confirmation and inform them of any details you have been able to get.

These articles just go to show how doing your homework is so important, don’t believe what you are told even if it does sound plausible, check, check and double check.

The Tuesday Slot with Irene

Welcome to this weeks Tuesday Slot, in this article by Irene Parker looks at the Seniors vs Crime project, but first another warning to our UK and European readers.

We have recently been reporting about the activities of a bogus law firm called Abogados Lopez, apparently working out of Malaga, well they are still at it.

They contact clients who have cases running against their timeshare resorts, the information they have seems to be fairly accurate, they ask for confirmation of details and explain that this is so they can put the case before the court within the next day or so.

A few days later a Hope Brugge or Megan Haywood calls with the wonderful news that the case has been won and that the court has awarded a substantial amount, but a fee to release the funds from the court is required. Depending on the amount awarded it is around £1000 to be paid by bank Transfer to the lawyer.

Two names have been reported for the account holder, Kingsley Ehigiator in Malaga and Isidro Palm Perez in Barcelona.

We have also now been informed that a second call from a Paul Tyler or Taylor, this time he needs a payment of 7% of the awarded amount to pay the fees for the bank transfer.

Again this is a scam and this is not a bona fide law firm, somehow they have stolen sensitive data and are using it to defraud timeshare owners.

Now for today’s article.

The Florida Attorney General’s Seniors vs Crime Project

Can the “Senior Sleuths” help timeshare fraud victims?

Perhaps even more important than the raw numbers is the psychological and emotional impact of crime on our older citizen.

By Irene Parker

June 12, 2018

The Florida Attorney General’s Seniors vs Crime Senior Sleuths act as “eyes and ears” of the Attorney General’s Office and local law enforcement by reporting on scams, high pressure sales techniques, false or misleading advertisement, or other deceptive or illegal activity. There is similarity in cases the Senior Sleuths have pursued and the 459 timeshare complaints Inside Timeshare has received.   

The senior timeshare buyers described below fell victim to “Defend against scams” points: #2 #3 #4 and #5. Following their case, we compare two Senior Sleuth cases and show how the crimes described are similar to timeshare crime. The FBI defines white-collar crime as “deceit, concealment, violation of trust and bait and switch.”     

Reader complaint #452 was submitted by their son Eric. We have not identified the family or the company to allow the company time to respond to the complaint.

My parents are both 78 years old. My father has been diagnosed with Alzheimer’s. My mother is hard of hearing. Points were purchased in Florida at a hotel presentation and at a later date in Virginia. They were pressured for six hours in Florida, told the price was time sensitive. They signed electronically, despite having no computer skills.

In Virginia they dealt with seven sales agents who kept them for seven hours. My parents told the agents they had limited savings and could not afford the second purchase.  My mother said she started to cry. The sales agent said they had not purchased enough points the first time so they would lose everything if they did not buy more points and that the price per point would increase if they did not buy that day. My parents have never used the points. They cannot travel because this has caused their health to deteriorate. The $27,000 they spent represents all their savings. The first purchase of $13,000 has been paid in full. The balance is a loan.

We will be filing a complaint with the Florida Attorney General and the Virginia Attorney General, although I’ve learned through Social Media they will in all likelihood dismiss the complaint for lack of proof.  

The reason this meets the definition of fraud is because the couple did purchase enough points to be able to stay a week at a resort. They might have trouble booking Hawaii or the California coast, but there are many locations they could have stayed at with the number of points first purchased. In addition, they could bank their points into the next year and have double the points, easily covering a week’s stay. The complaint of being told the member did not buy enough points is a common ploy. “I can’t believe they sold you so few points! You can’t stay anywhere with only THAT many points!”

There would have been no trouble going back the next day, buying at the same price as the day before. This would at least have given Eric’s parents time to talk it over with Eric or with a financial advisor.  

Based on reports from members filing timeshare complaints, in all likelihood the company will respond, “We are not responsible for what our sales agent say,” falling back on the oral representation clause. Given the company’s response and the Florida Timeshare Division and Virginia Timeshare Division’s likely response, “You have no proof,” as our readers have reported back to us, timeshare sales agents are thereby encouraged to misrepresent. In effect, there is no timeshare regulatory enforcement in some states.

Senior Sleuths

“The Attorney General’s strong support for the Project, and dedication to helping consumers, ensures that those who fall victim to unethical business practices or frauds will have someone and somewhere to turn for help.”

This has not come to fruition for our readers complaining to the Florida and Virginia Timeshare Divisions. Maybe Senior Sleuths can help. Give them a try if you bought in Florida or live in Florida.

Once again we are left with public awareness as our only consumer protection.

From the Florida Bar Journal

“The Commission will find deception if there is a representation, omission or practice that is likely to mislead the consumer acting reasonably in the circumstances, to the consumer’s detriment.”

The Third DCA confirmed that the standard requires proof of probable, not possible, deception; that the potential deception must be of consumers acting reasonably in the circumstances, not just any consumers; and that the deception must be likely to cause injury to a reasonable relying consumer.

https://www.floridabar.org/news/tfb-journal/?durl=/DIVCOM%2FJN%2FJNJournal01%2Ensf%2F76d28aa8f2ee03e185256aa9005d8d9a%2F1f23234b2401bb9885256af50015dc33

The family is asking the second purchase be rescinded. The Senior Sleuths resolved similar complaints described below.

The History of the Seniors vs Crime Project

Taken from the Seniors vs Crime website:

In 1989 the Florida Legislature ordered the Attorney General to form a task force to report on crime and the elderly. The Task force on Crimes and the Elderly, formed and chaired by Attorney General Bob Butterworth, held a number of public meetings around the state. Mr. Vern Thornton served on the Task Force as a consultant with the AARP Criminal Justice Services. The Task Force found that seniors were being targeted for scams, were being subjected to high-pressure tactics by salespersons, and were being deceived by false advertising at an alarming frequency. Perhaps even more important than the raw numbers is the psychological and emotional impact of crime on our older citizen.

Vern Thornton presented the Attorney General with a crime prevention program, to be run by volunteers and focused on Florida’s growing senior population. The program was to be called the Seniors vs. Crime Project. Volunteers, now called Senior Sleuths at the suggestion of the Attorney General, became more active in assisting law enforcement.

Examples of work performed by Senior Sleuths range from checking on scanner prices at supermarkets and counting pills when picking up prescription medications to performing undercover stings that captured salespeople utilizing high pressure sales techniques and engaging in false and deceptive practices.

What started as a fairly small organization, primarily on the (Florida) East Coast, has now grown statewide with over 2,000 Senior Sleuths. While methods used by the Project may change over the years the goal will remain the same – prevent victimization and provide a way for seniors to contribute to the safety of all Floridians.

Cases similar to timeshare handled by Senior Sleuths

An Auto Dealership Complaint

They told the salesman they wanted payments not to exceed $250 per month. When they returned they learned the monthly payment was $587 per month. The dealership agreed to take the automobile back and refund monies paid.  

This is a common timeshare complaint. Members report they are told they will be paying one loan amount but the actual loan amount turns out to be much higher. Also, many are told their maintenance fees will go down if they buy more points, but maintenance fees end up being higher.

A Going on Vacation Complaint

A St. Augustine couple signed up for a vacation membership with a travel agency that cost $2500. The couple could not access the website that promised them vacation discounts. Through no fault of their own, they were not able to access the website for five days. Once they finally gained access, they realized they could have arranged vacations on their own for a lower price than that offered by the membership website. The travel agent initially cited that the time to rescind the contracts had lapsed as presented on the website. Ultimately the couple was reimbursed the $2500.

Inside Timeshare has received many complaints from readers who describe how the company and/or the sales agent were able to dodge the rescission period by not allowing access to the booking site until after the rescission period had passed or saying bogus programs to sell points or pay maintenance fees would not be available until after the first of the year.    

Seniors vs Crime online complaint form (a description of how the program works is below) https://sites.google.com/a/svcproject.com/intakecenter/onlinecomplaint

How the Seniors vs Crime project works:

Victim must make the request. The services of the Seniors Vs Crime Project must be requested by the victim in the complaint. The Project cannot respond to suggestions that a third party has a problem and should be contacted. Victims may be assisted in filing their complaint by family, friends or Power of Attorneys but the victim must sign the Request for Assistance form before assistance can be rendered.

Two Options for Assistance.  When requesting assistance from the Senior Sleuths at a Project Office, a person has two options. The person may only be looking for coaching “assistance” through a situation. Seniors Sleuths can advise the senior on how to handle a particular matter and not get involved with anyone except the senior. The victim is not required to sign anything to receive this type of assistance. It’s just one senior talking with/advising another senior.

A second option is for a Senior Sleuth to intervene and represent the complainant. In these instances the Senior Sleuth will thoroughly research the complaint and attempt to mitigate the case with all parties involved. Many people, initially only seek advice, then after some discussion they quickly realize the situation is more complex, so they ask for a Senior Sleuth to assist in resolving the situation. This second option does require written authorization from the victim.

Civil Disputes involve many Civil Actions. All of the civil proceedings are expensive and arduous, and out of the financial and emotional reach of most seniors. While many civil lawsuits against scams are successful, to make matters worse, the proceedings expose a senior who has been scammed to public display for being naive or foolish, which is effectively making the victim a victim again. And making the victim a third time victim, most often when a senior “plaintiff” wins a civil case the efforts to collect the court award involve another long civil process. The Seniors Vs Crime Project’s Senior Sleuths do everything possible to reach a settlement for a senior without cost and without public or family embarrassment.

If you are involved in a civil situation and you request the Seniors Vs Crime Project’s assistance, the Senior Sleuths assigned to your case will do everything possible to reach a settlement without cost to you and without public or family embarrassment. Senior Sleuths are successful in a high percentage of cases. http://www.seniorsvscrime.com/history

Timeshare self-help groups:

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

https://www.facebook.com/timeshareadvocategroup/

https://tug2.com/Home.aspx

https://www.facebook.com/groups/180578055325962/

https://www.facebook.com/groups/465692163568779/

https://www.facebook.com/groups/1639958046252175/

Related articles: Unauthorized credit card charges and

Timeshare Advocacy Group’s complaint form

https://www.thebalance.com/what-to-do-about-unauthorized-credit-card-charges-960260

http://insidetimeshare.com/fridays-letter-from-america-5/

Inside Timeshare is pleased that the Attorney General’s Office is taking this matter very seriously, when you consider the number of complaints that we are receiving with the number going up on an almost daily basis, this is certainly a matter that needs to be dealt with.

If you have any questions or comments on this or any other article published, use our contact page to get in touch. If you require any help or advice about any company that contacts you or you have found on the internet, then Inside Timeshare is here to help.

We would also like to inform our Danish (& Scandinavian) readers of a new website which Inside Timeshare is collaborating with:

https://www.timesharehjelpen.com

We will be sharing our information and reporting on each others articles. We wish this new site all the best.

Remember do your homework and keep your money safe.

What a Pitch! Readers Share their Information.

Over the few months Inside Timeshare has been alerting our readers about two companies, Abogados Lopez and Centaurus Mediations, the latest is the pitch these two are using, first Abogados Lopez.

According to the calls our readers have been receiving calls from first Hope Brugge and then a Megan Haywood, they have been appointed to take over cases against timeshare companies, that the client’s case has been brought forward and is going to be heard in the next couple of days.

Hope or Megan need to verify certain information before presenting the case in the court, which if it had already been filed and the case is being brought forward, those details would have been checked before. So the question is why do they need to verify it and file the case at court, is it for credibility?

They also go on to tell the client that the law firm they have paid to do the case for them is actually a scam which is why they at Abogados Lopez have taken on the cases. Hope or Megan even go on to say they hope that the client didn’t sign a power of attorney.

Within a day or so the client receives another phone call from Hope or Megan, this time with the great news that they have won the case and the court has awarded them thousands of pounds in compensation. Now comes the crunch, to get this money released from the court there is a fee to be paid, some have been told it is for taxes.

This fee has to be paid by bank transfer, the client receives an email with all the bank details, there is only one major problem here, the account is in the name of a private individual. Now, we don’t know about you, but we have to ask, why is a so-called law firm using bank accounts in the names of private individuals?

Unfortunately, due to readers of our pages getting in touch with Inside Timeshare or their law firm they have realised that this is just an elaborate “SCAM”. When they confront Hope with this she gets very aggressive, raising her voice and telling the client that they are not the “SCAM” but everyone else is. She then slams down the phone. Oops, chucking dummies out of the pram!

The next pitch our readers have told us about is another that is being used to gain “credibility”, this involves Centaurus Mediations SL in Tenerife, a company that is not unfamiliar to our pages and that we know is linked to Mark Cushway and Silverpoint.

In this case the representative from Centaurus knocks on the doors of Silverpoint members at the resort, in this case Hollywood Mirage. In the case of our reader it was a young lady, she informed them that they had been “appointed” by the court to act as “mediators” following court cases against Silverpoint.

When questioned the young lady was unable to answer any questions as she stated she didn’t work with the mediators, but acted on their behalf to contact clients. She then made an appointment for them.

At the appointment they were greeted by the same girl, and introduced to a man named John who was described as a “Paralegal” and would explain their options.

The clients then asked where did Centaurus get their contact details and information that they were staying, apparently John looked a little flustered and reiterated that the court gave them the details. Obviously the client did not believe them and informed them of this even stating that it was a breach of protection of data, that the court would not pass on any information without informing the client.

John then brought over another person called Taz who he called the owner and his manager, this Taz told the clients that the court had ordered Silverpoint to supply them with weekly lists of Silverpoint clients stay at the resorts.

Obviously our readers did not believe all this baloney, informing them again that it was a breach of data protection and that they believed that Centaurus was in fact working with Silverpoint and getting the data direct from them as part of Silverpoints enterprise.

At least our readers in this case had the good sense to realise that what they were being told was not true.

Silverpoint is that desperate that they set up a company to act in this way and swindle their own clients yet again, don’t forget they are also using two companies in Scotland for the same thing, Claims Solutions Group in Aberfeldy and Fullbrook Associates in Stirling.

Inside Timeshare warns all its readers beware the “pitch” which is designed to give credibility to the company that is contacting you. Question what you are being told, remember the courts do not appoint or order companies to contact timeshare clients. This information is coming from one source and one source only Silverpoint!

If you have had an experience like this then Inside Timeshare would like to hear from you, it will serve as a good warning to others. If you need to check on any company that has contacted you or one you have found in the internet, then contact Inside Timeshare and we will point you in the right direction.

Friday’s Letter from America

Welcome to the first Letter from America for June, this week Irene Parker follows on from Haley Saldana’s Tuesday article, but first we look at the end of the week in Europe.

Over the past few weeks we have been issuing various warnings on some very dubious claims companies and fake law firms, we have now received some new information about one called Abogados Lopez.

In the past warnings the name of the lady on the phone was Hope Brugge, well it seems that Hope has now changed to Megan Haywood.

The pitch is the same as before, checking the details of how much they paid etc, before they file the case at court, the a day or so later the great news comes in that they have won the case and the court has awarded a substantial amount. Yes you guessed it they need to be paid to release the money.

The telephone numbers being used are:

0034 951 242 867 which is a Malaga code

0034 602 654 670 which is a Spanish mobile

Another number that has been used is

0044 1291 440 500 which is a Chepstow code.

This week has also been busy with the courts, Silverpoint has been on the receiving end of yet more Supreme Court rulings, with four in one week, this makes a total of 118 against the timeshare industry as a whole.

There have also been six sentences issued in the Courts of First Instance against Anfi del Mar and Silverpoint, with the total being awarded by the courts to the clients amounting to over 409,000€ plus in most cases the return of legal fees and legal interest. The contract have also been declared null and void, leaving these client not only financially better off but timeshare free.

All these cases were brought on behalf of the clients by none other than those intrepid lawyers of Canarian Legal Alliance.

Now on with this weeks Letter from America.

Diamond Resorts International Lawsuit against Castle Law

Declarations of Two Former Castle Law Employees

The Tangled Web: Castle Law Group Entities

How money was funneled from timeshare members to Castle Law

By Irene Parker

June 1, 2018

Diamond Resorts International filed a first amended complaint for damages, injunctive and other relief against Judson Phillips, Esq., Castle Law Group, P.C. and 24 other defendants in the US District Court of the Middle District of Tennessee on February 21, 2118, in an effort to untangle Defendants’ web  of deceit and so as to end Defendants’ improper and legally inappropriate schemes, and in doing, not only vindicating its own rights, but also safeguarding the unsuspecting public and positively impacting the timeshare industry at large.

Case 3:17-cv-01124

Timeshare developers say timeshare exit companies like Castle Law are targeting timeshare members, enticing them to get out of their timeshare contracts. Some of these exit companies charge thousands of dollars upfront, but members are held in suspense for months or years, only to learn they were not released from the timeshare contract. On the other side of the dispute, timeshare members have been contacting Inside Timeshare, desperate to be released from timeshare contracts they never knew were perpetual, and had little or no secondary market.  

https://www.nashvillepost.com/business/legal/litigation/article/20972343/resort-company-sues-local-lawyer-over-timeshare-exits

This past Tuesday we published an article about Haley Saldana getting caught in the middle of a dispute between Castle Law Group and Resort Relief. Haley lost $3,495 after paying Castle Law to get her out of her Silverleaf timeshare, only to find herself foreclosed anyway. http://insidetimeshare.com/the-tuesday-slot-with-irene-6/

Two former Castle Law employees, a director of business development and an attorney, relate their experiences working for Castle Law Group, PC and Castle Marketing Group, LLC in depositions filed. I reached out to both employees through Linked-In and the attorney’s law firm. They did not respond.  

Over a year ago I received an email from Carly Vaughn, former public relations manager and content writer for Castle Marketing, asking if I would be interested in writing for the Castle blog. I declined the offer.

We first published an article about developer lawsuits against Castle Law and Judson Phillips August 22, 2017.

http://insidetimeshare.com/legal-news-us-castle-law-group-pc-v-timeshare-developers/

Among the twelve causes of action in the “cease and desist” letter Castle sent to developers, are those Inside Timeshare readers, asking for help in complaints against developers, would not disagree with. From the Castle “cease and desist” letter found in public filings:

  • Improper and unethical high pressure sales tactics.
  • Gross and deliberate misrepresentations regarding benefits of ownership.
  • Gross misrepresentation regarding the ability to utilize timeshare points to cover fees associated with membership and exchanges.
  • False information regarding the ease and/or ability to resell for a profit.
  • False sense of urgency to purchase the same day.

A “cease and desist” letter demands all communication with the client, including collection attempts cease under the Fair Debt Collections Protections Act.

Declaration from an attorney who worked for Castle Law

In his declaration, the lawyer states that it became clear to him that Castle Law was not functioning within the ethical boundaries of a proper law firm. At no time was the lawyer tasked with meeting with and/or engaging clients. Rather, according to the attorney, Castle Law clients were primarily engaged through outside third-party exit timeshare companies. Only on a few occasions does the lawyer recall even speaking with a prospective client. The attorney graduated from law school in 2015 and was hired by Castle Law Group, P.C. in 2015. He worked for Castle Law until May 2017. According to the attorney’s declaration:

It was my understanding, through observations, that many prospective clients engaged the services of Castle Law without ever speaking with any attorney. Strangely, I agreed to have a rubber stamp made of my signature to be used by assistants, which made me uncomfortable.

While at Castle I was shocked to learn telephone calls were being recorded without my knowledge, whereby neither of the two parties was aware they were being recorded. I learned of this practice from Sean Austin, president of Castle Marketing, which I now know to be illegal.

I was involved in the evaluation of various cases of timeshare owners who did not have valid claims and should have been entitled to a refund of monies paid to any of the Castle entities. I reported my claims to Judson Phillips and Michael Keever. To the best of my knowledge, very few, if any, actually received a refund. (Castle Law Group and Castle Marketing were both operated by Sean Austin and Michael Keever, neither licensed to practice law)

After I left Castle, I became aware that Castle Law sent out letters to their purported clients that they never represented them. I became aware of such letters after I was forced to defend my license to practice law against four bar complaints against me. All four complaints were eventually dismissed.

DECLARATION 2

This declaration was provided by the “assistant director of affiliate relations” who later served as “director of business development” for Castle Marketing Group as an independent contractor in 2015.

The director’s role was to communicate with and manage outside affiliate companies, referred to as Third Party Exit companies (TPE) who solicited timeshare owners to cancel their timeshare contracts. According to the director:

I observed that Castle Law allowed the outside affiliates to use Castle Law Group’s engagement agreement without an attorney being present or consulted. I observed that timeshare owners were being led to believe they were paying legal fees entirely to Castle Law Group, which was not true.

Initially, Castle Law Group collected all of the funds and was engaged in the practice of sharing the fees with the TPEs. Sean Austin told me that they had created Castle Marketing Group to “act as a buffer between the clients and the law firm” and to “protect the law firm” and to “get around the issue of fee splitting.”

Later Sean Austin told me Castle Law Group was not making any money, which was “not legal,” and that funds had to be pulled out of Castle Marketing Group and transferred to Castle Law group, so that it would appear as if Castle Law Group was earning revenue as part of the transaction. The TPEs kept their portion of the amounts paid for legal services and sent the rest to Castle Marketing. Castle Marketing then transferred funds to Castle Law Group and the many other business entities operated by William Michael Keever and Sean Austin (pictured above).

I observed that attorneys at Castle Law Group rarely, if ever, met with or spoke to the timeshare owners. Sean Austin told me that the staff needed to keep the timeshare owners happy as the lawyers did not have time to confer with them.

At times a year or more went by without any action taken by Castle Law Group on behalf of the timeshare owners. I witnessed that timeshare owners who persisted with their complaints, or demands to speak with an attorney, would be placed on an “escalation sheet.” Staff members would, in some instances, contact customers to calm them down and say whatever was necessary to keep them hanging on until the deadline for their money-back guarantee had expired. My job became so stressful as a result of timeshare members and TPEs demanding answers, my health was impacted and my doctor advised me to quit my job.

The funds collected from the legal fees paid to Castle Marketing Group were funneled to other business ventures owned by Sean Austin and/or William Michael Keever. These businesses included: Castle Venture Group, Worthington Galleries, God Cloud, ExxoGear, Advisant, Kryptobit, and Instant Merchant Group, among others. Sean Austin expressed to me on more than one occasion that the payroll and budget for all these companies was dependent on my work with the TPEs and the funds generated.  

When I expressed my concern that “clients” would complain to the Tennessee Attorney General, Sean Austin stated that Castle Law Group was registered only in the name of attorney Judson Phillips, so Sean Austin, William Michael Keever and the staff, as non-lawyers, would be shielded from any liability or fault.

The Director left Castle Market Group in 2016.     

To date Inside Timeshare has received 437 requests for assistance from timeshare members who allege they were defrauded by unscrupulous timeshare sales agents. It is our hope a meaningful dialog will develop to clean up both sides of the timeshare sale.  

Contact Inside Timeshare or one of these self-help groups before paying anyone to get you out of a timeshare contract.

https://www.facebook.com/timeshareadvocategroup/

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

https://tug2.com/Home.aspx

https://www.facebook.com/groups/180578055325962/

https://www.facebook.com/groups/465692163568779/

https://www.facebook.com/groups/1639958046252175/

So that’s it, the end of another week in the world of timeshare, a week that has seen more fake companies emerging and many cases against some of the major timeshare companies being resolved in the courts.

If you require any information or have any comments on any article published, use our contact page and send us a message.

Have you been contacted by a company with a similar story to the ones published and want to know the truth, or have you found one on the internet, then contact Inside Timeshare and we will help you to find the information you need.

Remember to do your homework before engaging with any company, it will save you a lot of heartache in the end.

Have a great weekend and join us next week for more “Nightmares on Timeshare Street”.

News on Wednesday: More Warnings

We start today with another warning about the “Fake Law Firm”, Abogados Lopez, more readers have contacted Inside Timeshare with information on the calls they have received from Hope Brugge, claiming to be working for Canarian Legal Alliance.

According to our readers, many of whom are existing clients of CLA, the call is to inform them that their case is about to go to court and she needs to confirm some information before submitting the case. This is obviously a fishing call, as if you have a case with a legitimate law firm they would already have those detail and they would have been confirmed at the start.

Within a few day Hope Brugge calls again and informs the client that the case has been won and a substantial amount of money has been awarded. In order to have this money released, (yes you guessed it), Hope Brugge and Abogados Lopez need a fee to release it. The client is given bank details for a named individual to transfer the money.

The telephone numbers being used are:

0034 951 242 867 which is a Malaga code

0034 602 654 670 which is a Spanish mobile

Another number that has been used is

0044 1291 440 500 which is a Chepstow code.

If you receive any call of this nature do not be fooled by them, if you are an existing client of any law firm, contact them directly and inform them.

This is a blatant fraud, which the authorities are aware of.

Another reader has also informed us that another company has been contacting owners who purchased with Azure Resorts in Malta, using a Barclay Partner Finance loan agreements. Unfortunately the reader was not able to get the name properly so we will not speculate and guess.

According to the caller they are working with the FCA (Financial Conduct Authority) to bring a “class action” against Barclay Partner Finance on the 19 June, all rather urgent wouldn’t you say?

There is a case on that date being brought by the FCA, but this has nothing to do with what this company are on about. The case is being heard at the Upper Tribunal (Tax and Chancery) of the Royal Courts of Justice.

The case revolves around a validation order sought by BPF for loan agreements made by Azure Resorts for timeshares in Malta, it turns out that the company brokering and arranging the loans was not authorised or licenced by BPF to do so. BPF turned to the FCA to have these agreements validated. These are only for certain clients who signed these agreements between April 214 and April 2016. If you did not receive any information about this in February 2018, then you are not involved.

The FCA on the evidence made out a validation order to have the loans legally recognised, as no client had suffered the “possibility of any consumer detriment arising from the manner in which the unauthorised broker carried out its activities”.

Unfortunately, the FCA was not aware of the full facts and many clients made complaints, the FCA has now sought to have this validation order overturned in the light of these complaints and new evidence put forward by the clients.

Inside Timeshare will keep you updated as to the outcome of this hearing.

It seems that according to information from our readers, Claims Solutions Group are contacting Silverpoint clients, (which we already knew), but this time using Brexit as the reason only they can help.

According to the caller, once the UK leaves the EU, it is going to be very difficult for any owner of a Silverpoint timeshare to get out. Now why would this be the case?

Obviously it is another scare tactic, to get Silverpoint owners to take up their services, for a fee off course, to get them out of a Silverpoint timeshare. Remember Silverpoint are working with this company and FullBrook Associates.

http://insidetimeshare.com/start-the-week-new-information-on-centaurus-mediations/

Sticking with Silverpoint, another company Centaurus Mediations is also using another tactic, this time it is at their offices in Tenerife. According to our reader, they were told that Centaurus had been appointed by the court to mediate following several court cases against Silverpoint, many of these cases have been reported on these pages.

Now considering that Centaurus Mediations is part of the Silverpoint setup, using data supplied by Silverpoint, plus the fact that the courts do not appoint any company to mediate or carry out any work such as this, points to one blatant lie. Only one of the many made over the years that Silverpoint have been operating.

The one thing in common is they all state that it is only them that can get you out, well Inside Timeshare begs to differ, the court results that we have reported on show that Silverpoint is on the run. At least 45 rulings against them from the Supreme Court, rulings against them on an almost daily basis in the lower courts, with many more waiting to be heard, that is the truth of the matter.

If you have any questions or comments on any this or any other article, then use our contact page and get in touch.

Have you been contacted by any company offering you a claim or stating that a case has been won and there is a substantial amount of money waiting for you at court then contact Inside Timeshare, your information can help others avoid losing thousands.

Mid Week Report

One of our regular readers has sent in a link to another website giving David Cox a bashing, it certainly looks like he has annoyed a lot of people. Well that is not surprising, he does attack anyone with his ranting lies and false information, all to try and give himself and his company TESS Paralegal Services Ltd credibility.

This website which was registered at the end of March, is hard hitting and well written, the author or authors who have remained anonymous for obvious reasons, also seem to have a sense of humour.

It goes on to vilify his writing skills or rather lack of, calling him “Dyslexic Dave” and “David “The Dunce” Cox”, but it also explains that he is also under investigation by Avon & Somerset Police due to his dealings with Mark Rowe and Monster Credits. The article also asks the question why his rants against Monster have been removed from his website, after all he did even attack his former partner.

Inside Timeshare knows he has been sent legal notice of action to remove his posts, as yet no response from him has been received by Inside Timeshare or any of the other parties involved. No new posts have been published since the end of March, he just seems to have melted away into the shadows where he belongs.

He has duped timeshare owners all over the UK first with his ownership of the Timeshare Consumer Association, which was once run by the late and esteemed Sandy Grey, then using that platform to enhance his own business TESS. The people we feel sorry for are the poor consumers who have been taken in by this charlatan.

Click on the link below and have a bit of a laugh.

http://timeshareexitsupportservices.com/

Silverpoint Ordered to Payout Immediately.

One Belgian client of Canarian Legal Alliance has now been paid over 100,000€ by the Court of First Instance, Arona, Tenerife. In this case the court ordered to Silverpoint to pay immediately and also declared the contract null and void.

The Barrister for CLA has received the payment and this is now being transferred to the clients personal account. This is not the full amount as the court are still calculating other sums due the client.

It is obvious from this, the courts are taking a dim view at Silverpoints continual delaying tactics, which has resulted in delays and considerable court time in chasing up. There is also a system of embargoes which the court can enforce, this will freeze assets and bank accounts, allowing the court to withdraw the funds at their will.

Canarian Legal Alliance have also set into place a system where they now have lawyers whose task is to file these embargoes with the court and enforce the settlement in favour of their clients.

Silverpoint have a history of delaying and this is a clear warning from the courts that they will no longer tolerate this behaviour. It is a good sign for the many client that have cases against this company, speeding up the return of their money.

https://www.canarianlegalalliance.com/silverpoint-forced-courts-pay-100000e/

Another warning is being issued about a fake law firm called Abogados Lopez, operating out of Malaga and Las Palmas, Gran Canaria. They use the telephone numbers:

0034 951242867

0034602654670 (mobile)

The scam is very simple and they are very adept at making consumers believe them.

The call comes from a woman (possibly Dutch) called Hope Brugge, in her call she seems to know many details, that the case is going to be heard in court the following day. The next call is to say that the court has found in the client’s favour and awarded Ex amount.

To have this money released the client needs to send an amount via bank transfer to an account in the name of an individual, they are using numerous accounts and names.

This is also backed up by fake but official looking paperwork, do not be taken in by them, if you do have a case with a law firm, contact them for verification before engaging with Hope Brugge and paying any money.

This is a very well laid out fraud.

If you have any questions or comments about this or any article published, then use our contact page and we will get back to you.

Been contacted by a company, found one on the internet and not sure if they are genuine, then ask Inside Timeshare, we will point you in the right direction.

Friday’s Letter from America

Friday’s Letter From America is from Irene Parker, written from Poco Diablo Resorts, a Diamond Affiliated property in Sedona, Arizona. Irene thought our EU readers would like to hear about an unusual travel activity that takes place annually in Sedona, one of the most popular tourist destinations in America, south of Arizona’s Grand Canyon.

Irene said she received good value for her Diamond points. All timeshare members should remember their timeshare math, checking the value of maintenance fee dollars against booking online. Given Poco Diablo’s $13 per night fee for something, and a 13% tax, it was significantly less using Diamond points. She checked into Poco Diablo on Friday the 13th.

Inside Timeshare has been asked by Canarian Legal Alliance to issue the following warning.

A company going by the name of Abogados Lopez (Gran Canaria & Marbell) is contacting clients and stating they are calling on behalf of CLA. In the call clients are told that a settlement has been reached and a considerable sum has been offered.

To finalise the payment  of these funds, a processing fee of 10% is required, this is to be paid by bank transfer.

According to the email after the initial telephone conversation, the processing fee covers the following:

Modelo 214: This is a Tax declaration form, it has to be filled in by their Notary on the clients behalf. It is to confirm that the money awarded by the judicial system is non-taxable, but when is arrives into the clients personal account via bank transfer the client must inform the Inland Revenue.

Modelo 037: Another form which enables their Notary to set up an online verification account in the client’s name.

Modelo 790: Yet another form which gives them authority to enter the clients non-residential NIE number into the fiscal system, attaching it to the clients case file. The client is also told it is only valid for three months.

The attached letter in the email has what looks like official stamps and logos, so it does look very official to the uninitiated.

They are using 2 telephone numbers, one is a Spanish mobile number: 0034 602 657 670 and a UK number with a Chepstow code: 01291 440500, when dialled this number does not connect, another number that has been given is 0034 951 242 867 which is a Malaga number.

Their email address is: [email protected], there is a website but it does not contain any information. The website was registered on 22 March 2018 and is using a privacy service to hide the owners.

The address that Abogados Lopez is using is: Calle Teniente C Castillo, Olivares 12, 35011, Palmas De Gran Canaria, Gran Canaria, España.

This is yet another fake law firm and is not working with Canarian Legal Alliance and has no authority from them, if you have been contacted by Abogados Lopez and received any information from them via email, contact Inside Timeshare and we will pass on the information to the lawyers at CLA.

Now for this weeks Letter from America

Our Diamond Resorts Experience at Poco Diablo, Sedona, Arizona

The War In Between, by Director Producer Riccardo Ferrais

https://www.youtube.com/watch?v=xCyCTQXJiGM

A documentary about PTSD diagnosed veterans and wolves and why timeshare sales agents should not defraud our veterans

By Irene Parker

April 27, 2018

Tuesday May 1: A Military PSA by Joshua Parker, US Army, Ret, OIF

A Wolf Friendly Resort – Wolf Week April 17 – 22 at Poco Diablo

An unusual resort activity

POCO DIABLO RESORT is a trademark of Poco Diablo Resort, LLC, a limited liability company formed under the Limited Liability Code of the Fort McDowell Yavapai Nation.

Those who suffer from the effects of a traumatic event can do one of two things – fall victim or channel outward in the fashion of John Walsh, producer and director of the American television show, America’s Most Wanted, advocating on behalf of homicide victims and their families. Joshua Parker is an army combat veteran alleging he was defrauded by timeshare and told by a company vice president, “We are not responsible for what our sales agents say,” Joshua has joined our advocacy efforts reaching out to military publications to warn veterans, and especially Active Duty military, several in danger of losing their Security Clearance due to timeshare foreclosure.  Sales agents, by the words of this vice president, are encouraged to make up outrageous claims to sell vacation points. Inside Timeshare has heard from 42 members of the military alleging they were defrauded by timeshare sales agents.    

Scamming consumers is bad enough, but we find nothing more disturbing than preying on war heroes who have put their physical and mental health on the line to protect all Americans. About a third of our veterans are combat veterans, several 90 to 100% disabled. We believe the reports of the war heroes over the denials by timeshare sales agents, several repeat offenders. According to the FTC:

Travel, vacation, and timeshare frauds were the most costly with people losing a median amount of $1,710. The FTC also broke out fraud losses for members of the military and found their median fraud loss to be 44 percent higher than the general population. https://www.jacksonsun.com/story/opinion/columnists/2018/04/06/ftc-releases-2017-complaint-statistics/493425002/

Wolves and veterans

One of the activities during Wolf Week in Sedona was the showing of the documentary, The War In Between. Combat veterans, diagnosed with PTSD and wolves, victimized by illegal trappings, work towards recovery. After the film, we had the opportunity to meet director Riccardo Ferrais and the wolves.

Plan B Founder and advocate with her rescued victims, Chaos and Theory

https://www.planb.foundation/

https://lockwoodarc.org/larc-veterans

Wolf Week was presented by The Plan B to Save Wolves and Apex Protection Project with Presenting Sponsor Poco Diablo Resort an Enterprise of the Fort McDowell Yavapai Nation.

Founded by Betsy Klein and Timon Pratt, the Plan B Foundation is a 501(c)3 corporation created to support organizations and individuals in their mission to protect, preserve and rescue wolves and wolf dogs through advocacy, education and funding.

From the book Wolfer, by Carter Niemeyer, a Wolf Week guest speaker:

“Carter stands between these waring groups, the furious ranchers and outraged environmentalists, mediating, doing what he has to do, with a heavy heart.”

Nicholas Evans, Author of The Horse Whisperer

Having spent almost three years now listening to reports from families describing how their lives have been ruined after falling victim to predatory and deceptive timeshare sales, I understood the bittersweet experiences wolf advocates experience on a daily basis. We wish we could win them all too, but reluctant regulators and timeshare developers, who care little how points are sold, allow the hamster wheel of recycled timeshare inventory to continue unchecked. The best we can do for some is guide the member and their family through the painful foreclosure process. Despite what “Get you out of your timeshare” ads advertise, there are no guaranteed timeshare exits. We have had members report being charged thousands of dollars, only to eventually be told foreclosure is a guarantee. Most timeshare members have high credit scores and have rarely been late on a payment, but rising maintenance fees, the lack of a secondary market, and rising fraud have spelled disaster for many families. Inside Timeshare US and Timeshare Advocacy Group™ has assisted 406 families, 148 since January 1.

I hear members say things like, “There is never any availability” or “You can always book cheaper online.” My husband and I own 10,200 Diamond points. We used 8,000 points to book two weeks (which happened to be during Wolf Week) at the Diamond affiliate Poco Diablo property. Our first timeshare exchange thirty years ago was at Poco Diablo. Compared to Booking.com, we saved a good bit using Diamond points over booking online. The wolf friendly Poco Diablo resort, of the same name, borders the timeshare Poco Diablo.  

We usually stay at Diamond’s Los Abrigados resort in Sedona, our home resort, but Los Abrigados was not available this year. We own Diamond US Collection points and Premier Vacation Club points. I’m told PVC members pay the highest maintenance fees. When we asked to use the Spa at Los Abrigados, checking the box that said we were PVC members, we were denied access. We explained that the reason we were not staying at Los Abrigados was because there was no availability and that our maintenance fees went toward the spa maintenance. The attendant said they would make an exception this one time, but advised that we would have more flexibility if we gave up our PVC points for Diamond points. After a ten minute lecture, the attendant said, “Maybe I’ll look for another job.” Diamond advertises Poco Diablo as a Diamond property.          

https://www.diamondresorts.com/destinations/property/Villas-at-Poco-Diablo

Our advocates are available free of charge. We have saved more than a few members from the nets of scams. We have assisted hundreds of members with regulatory and, if needed, law enforcement filings. We thank all our advocates for their part in the process, and thank timeshare members for reporting. Without regulatory filings, nothing will ever change. Contact one of these self-help groups we feel are not industry influenced if you need help with a timeshare concern.

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

https://www.facebook.com/timeshareadvocategroup/

https://tug2.com/Home.aspx

https://www.facebook.com/groups/180578055325962/

https://www.facebook.com/groups/465692163568779/

https://www.facebook.com/groups/1639958046252175/

Thank you Irene, we all hope you and Don had a very enjoyable vacation, although we do know you were still hard at work on behalf of all those who have contacted us.

If you have any comments or questions about any article published use our contact page and get in touch with us.

Have you had a call regarding your timeshare, be it resale or claims and want to know if the company is genuine, then get in touch and we will point you in the right direction.

Join us again next week when we bring you the latest news on the timeshare world, we also hope to have some news about the EZE Group case at Birmingham Crown Court, where Dominic & Stephanie O’Reilly will be told their fate.

Have a great weekend.