Over the past week Inside Timeshare has been running the story of the diabolical goings at Los Claveles in Tenerife, things have now escalated to a new level. Carol Parkinson aged 71, was at the resort speaking with another owner at the pool bar, 4 Police officers, one can only guess they were from Policia National, they proceeded to arrest her. This appears to have been orchestrated by the so-called management company Ona Group.
At 1:52pm on Saturday 27 May, Inside timeshare received the following from the Club Chairman Albert Fletcher:
We have a situation. Carol Parkinson the Club President has been arrested on the Resort by 4 police officers. She is at the Adeje national Police Station. She is waiting for an interpreter. She is accused of Criminal damage but has no idea of what they are talking about. On Thursday she was assaulted by an Onagrup employee and had a bruise on her arm. She attended the hospital and made a complaint to the police. We think that an accusation has been made to get there own back.
Our solicitor is not answering his phone being a week end. They are threatening to keep Carol locked up until Monday, why we do not know.
She is in desperate need of an English speaking solicitor at the Police Station. Can you help with finding one at short notice?
Sent from my iPad
This is a very disturbing turn of events, it is a very severe escalation of the battle going on for control of this resort which is governed by the Owners Committee on behalf of all the members and owners. This is in accordance with communidad rules and the constitution of the club.
The resort for around 25 years was managed by Ivan Pengelly’s company Wimpen, after a management buyout from Wimpy. Los Claveles was a very rare phenomenon in the timeshare industry, being one of the very few where the owners committee worked closely with the management company. In fact there are no known adverse comments or complaints about the resort, which boasted one of the friendliest family atmospheres of any resort in timeshare. As Mac puts it in his email to Inside Timeshare at 5:27pm on 27 May:
Onagrup’s dirty business at Los Claveles goes on. The fact that 4 police officers arrived to arrest a 71 year old lady tells us all we need to know what’s going on inside the Spanish establishment on the island. There can be no doubt that it was deliberately done in this way to intimidate her and keep her off the resort.
Pengelly asked owners to trust him over the sale of his business to Onagrup and this is what it has come to. It’s shameful, and he is responsible. He is the President and everything that his Administrator does is in his name. It is a spectacular fall from grace for someone who once had a clean reputation in the timeshare industry.
Sent from my iPad
As we can see from Mac’s message, Ivan Pengelly is still President of the company and the Administrator does everything in his name. We have to wonder how Pengelly must be feeling now, especially as he asked the owners and members to trust him when he sold to the Ona Group, promising that everything would be alright and nothing would change. How wrong could he have been,from one of the most respected reputations in the timeshare industry to one that is now amongst the worst. What a fall from grace!
At 16:02pm 27 May the news came in of why Carol had been arrested, it also informs us that on the previous day she was again assaulted by Ona Group staff, taken to hospital and then made a complaint to the police. We can only guess and to be perfectly honest we are probably right that the Ona Group used this and the weekend to counter attack, knowing that she would get no help. In Spain the police can hold a person for 72 hours.
Following is the message Albert sent out:
Begin forwarded message:
From: Albert Fletcher <email@example.com>
Date: 27 May 2017 at 16:02:23 BST
To: (Various recipients removed by Inside Timeshare)
Carol was arrested by 4 police officers around lunch time today. She was sitting at the pool bar talking to Graham Holland. It appears the charge is Criminal damage or assault.
Carol was assaulted on Friday by a man in reception. She had a bruise on her arm. She had great difficulty in reporting the incident to the police who sent her to the hospital. Problems arose and the hospital examination failed and therefore the complaint was never recorded.
This is obviously A false complaint to hide the attack on Carol. The Police have not taken a statement and the solicitor who was with Carol at the police station advised her to say nothing.
After threatening to keep Carol locked up until Monday they released her on conditional bail, including reporting and keeping away from Los Claveles. Carol has to attend Court on Monday at 10.00 am. Carol has not been given details of the allegations other that she has damaged someone’s glasses costing €1,300. Carol does not know anything about this.
Hiro and other solicitors all have their phones switched off for the week-end and offices are closed. This was a well timed complaint to the police designed to cause distress and keep Carol off the Resort. Carol has a witness to the attack on her who will be at Court. Alex is assisting as best he can.
At least some of the news was good, Carol would not have to spend the weekend in what we know are disgusting conditions of the holding cells.
Looking at Albert’s last email, it is clear this is a total fabrication by Ona Group in their campaign to destroy what was once a thriving club. Anyone in their right mind should be able to see through this, a 71 year old lady with an impeccable reputation being accused of “criminal damage or assault”, is ludicrous at the very least
Inside Timeshare urges anyone who knows an English speaking Lawyer in Tenerife and is in Tenerife to contact Albert, your help is needed. Inside Timeshare has tried, but the weekend is notorious for making contact.
We also ask that all readers share this post on facebook and other social media, and as Irene Parker, Inside Timeshares US partner says:
Will keep them in our prayers
Doesn’t anyone in law enforcement see through this?
To Carol and all the committee and members at Los Claveles, you are not alone. Inside Timeshare will keep publishing your news and we all hope that someone within the National Police comes to their senses and puts a stop to the thuggery of the Ona Group. To Ivan Pengelly, we say shame on you, it would seem you were bought off, reputation is worth more, you have destroyed yours.