Welcome to this week’s Letter from America, today Irene Parker reviews a new book EVERYTHING ABOUT TIMESHARES by Wayne C. Robinson, incidentally Irene has written the forward, but first a very brief look at Europe.
It has been reported from one court in Tenerife that one Judge in Court No 5 has decided during a pretrial hearing that a case against Silverpoint does not need to go to a full trial. His reason is that he clearly sees the breaches of the timeshare laws in accordance with the 129 Supreme Court rulings which all lower courts must follow. He will be delivering his sentence in due course, this follows some Judges in Gran Canaria who were the first to do this. This will obviously speed up the process to the benefit of the clients.
Inside Timeshare has also been receiving many emails from timeshare owners on vacation in Tenerife, most of these are Silverpoint members, they have been approach at their resorts by Centaurus Mediations and Keys Concierge, who we have written about on many occasions.
In the meetings that they have been coerced into attending it is the same old story, Centaurus tell them they can get them out of their Silverpoint contracts and get them compensation, for fee that is. Keys Concierge offer the same but with a membership to their “Lifestyle” product, which offers “massive” discounts on holidays etc.
Both these companies are closely linked to Silverpoint, so we know what this is all about, Silverpoint are losing heavily in the courts, costing them hundreds of thousands of pounds for their illegal product and contracts. By getting the members to “cancel” these contracts it then stops them taking Silverpoint to court to have the contracts declared null and void plus get all their money back.
Do not fall for this, if you have a Silverpoint membership and would like to know if you do have a valid case, then contact Inside Timeshare, we will check this for you free of charge and then point you to the best solution.
Lisa Ann Schreier has a media opportunity and is looking for timeshare owners who can assist. The first is for an owner who has not been able to get into their home resort despite trying to book months in advance, yet found rental opportunities available on non-owner websites. The second is for anyone who has purchased a DRI or other ‘sampler’ or trial package.
Now for this week’s Letter from America.
EVERYTHING ABOUT TIMESHARES
A Book by Wayne C. Robinson
Wayne was raised an army dependent on military bases in the United States and Europe. He graduated from the Munich American High School in Germany, and then continued his higher education at the Berklee College of Music and the University of North Texas.
Finally, in 1994, Wayne decided to follow his dreams of travel and people. He attended the International Tour Management Institute (ITMI) in San Francisco, California.
Wayne was also a United States Navy journalist. He is the author of The African American Travel Guide; How To Work in Vacation Hot Spots, Change Your Thoughts Change Your Destiny and Job Hunting Secrets They Don’t Tell Us About
His books are sold on more than 100 online bookstores.
By Irene Parker
September 14, 2018
In America, Democrats and Republicans may be a member of the same political party, but that does not mean all Democrats or all Republicans agree within their own party. Similarly, I may not agree with all points Wayne presents in his book, but we agree on the following points:
- Timeshares are sold by some agents deceptively,
- The oral representation clause has been overused and over abused,
- The buyer often makes a timeshare decision without adequate information,
- The consequences of making the wrong timeshare decision can be financially devastating,
- The buyer is almost always unaware of the limited to sometimes non-existent secondary market. Most timeshare contracts are perpetual.
There is little enforcement of timeshare regulations in some states without undeniable proof. Consequently, complaints that begin with, “The sales agent said,” are dismissed. In those states there is little to stop deceit and misrepresentations, short of public awareness. In other states volumes of complaints, illustrating a pattern of unfair and deceptive trade practices will warrant an investigation. As of September 10, Inside Timeshare has heard from 578 U.S. timeshare members.
Charles Thomas and I are honored to be a part of Wayne’s book and we hope collectively to unveil the deception we believe has been allowed to flourish at some, but not all, timeshare companies. The press release for Everything About Timeshare, followed by Wayne’s timeshare tips.
FOR IMMEDIATE RELEASE
Wayne C. Robinson
+016 17 411 9684 (Malaysia)
Book Promises Relief For Dissatisfied Timeshare Owners
Former Timeshare Exec Discloses “inside secrets” of the Timeshare Industry
Las Vegas, NV—Date — EVERYTHING ABOUT TIMESHARES: Before, During and After the Sale, authored by a former timeshare executive, might be the relief that thousands of timeshare owners have been seeking. The book shares “industry secrets” that consumers might want to know about and includes much needed exit strategies.
Author Wayne C. Robinson believes that the book provides a level playing field for consumers before they attend a sales presentation. He claims that he doesn’t discourage consumers from buying a timeshare, but suggests that they research the company and the product before signing a long term contract that may have little to no secondary market.
“Timeshare companies have always been very savvy when it comes to marketing – baiting consumers with free vacations, discounts on excursions and even cash to get them to attend a sales presentation. Unless consumers know exactly what they’re doing, the sales teams are professionally trained to execute powerful strategies to make the sale the same day, regardless.”
Robinson has worked for some of the most popular resorts in the U.S., Canada, Mexico and the Caribbean, including The Holiday Inn Club Vacations, Wyndham, The Manhattan Club, Royal Resorts, and more. He states that there are industry secrets consumers are not supposed to know about, but will be included in his book.
“If consumers knew what really goes on behind the closed doors of the timeshare industry, most would definitely not buy. I am concerned about the plethora of timeshare owners who are frustrated and not sure where to turn. Either the company did not deliver what was promised, or the member can no longer afford the debt.”
Robinson has recently partnered with timeshare advocate, Irene Parker and EU based Charles Thomas, who authors a blog, Inside Timeshare, to educate consumers and timeshare owners to make informed decisions before they buy, sell or otherwise dispose of their unwanted timeshares. Robinson says that Inside Timeshare attracts timeshare members, attorneys, journalists, other timeshare advocates, and especially timeshare owners who feel that they have nowhere to turn.
The book highlights a variety of relevant topics such as how to get rid of an unwanted timeshare, why he feels that the points system is the worst investment for consumers, and how to get the best usage out of any timeshare. Additionally, it discloses the entire sales and marketing strategies that timeshare resorts use that consumers need to be cautious of.
“As a former timeshare executive, I believe that most sales people may be unaware of the damage that they have caused many families long after the sale. Most seem more concerned about the money they make from each sale rather than the service after the sale.”
Robinson has worked for several resorts that expected him to lie during sales presentations, and this was something that he was blackballed and fired for.
He admits that the book is not for revenge against any of the resorts, but wants to provide consumers with the facts they need to make the right decisions whether they want to buy, sell or get rid of their timeshare.
Contents of the book would be of interest to many timeshare owners who are frustrated between what they were told during sales presentations and their actual experiences.
“I recommend that consumers, particularly minorities and seniors, a major target for the U.S. industry, make sure that everything that is stated in the sales presentation is in writing, or don’t buy.”
Robinson says that he has noticed a significant change in the timeshare industry that he feels is not in the best interest of the consumer. One change that he has noticed is the increased pressure to convert deeded weeks to a point system. He believes that this is the worst-case scenario for the consumer and was only designed for the best interest of the developer. He says that the flexibility is merely a perception at a high cost and can be a financial sink hole for the consumer.
Another change he has noticed are the plethora of travel club memberships where owners purchase nothing but air. Many of these travel clubs, according to Robinson, are using hiding behind brand name resort chains.
“Owners must understand how the business works. Many of the companies don’t even own resorts. They simply rent out rooms from brand name resorts and list them into the exchange directories. This is misleading as the member perceives that brand name resorts are dedicated to timeshare when they are not.”
EVERYTHING ABOUT TIMESHARES: Before, During and After The Sale is available on Amazon.com, or at the author’s website: www.everythingabouttimeshares
Here are some questions and quick tips consumers want to consider.
- What is my purpose for purchasing?
- Do I want to be responsible for yearly dues and related fees?
- Do I understand there may be little to no secondary market?
- Am I better off renting someone else’s timeshare?
- What are the closing costs involved in the sale and who pays them?
- Are there complaints about the resort by current or past owners?
- Can I get the timeshare for a lesser price than advertised?
- Why is the owner really selling the timeshare?
For now, get a FREE copy of my report, 13 Shocking Secrets The Timeshare Industry Does Not Want Yo To Know.
Read Our Posts
- Everything About Timeshares Book Forward Written by Timeshare Advocate Irene Parker September 4, 2018
- GREAT CONSUMER TIPS ON BUYING AND SELLING A TIMESHARE – by A RETIRED ATTORNEY August 29, 2018
- Timeshare Whistleblowers Attend Summit August 11, 2018
- FULL REPORT – 13 Shocking Secrets The Timeshare Industry Does Not Want You To Know August 3, 2018
- CANADIAN NEEDS HELP WITH MEXICO ROYAL SUNSET ISSUE July 18, 2018
- The Federal Trade Commission has identified many scams that targeted timeshare owners:
Thank you Irene and Wayne, we also look forward to contributions in the future from Wayne.
If you have been contacted by any company or fund one on the internet and want to know if they are genuine or will actually do what they say, then use our contact page and we will point you in the right direction.
Do you have story to tell about any “Nightmare on Timeshare Street” which you would like to share with others, Inside Timeshare would love to hear from you.
So that’s it for this week, have a good weekend and if you attend any presentation or update, remember stay strong and focused, do not give in to the slick sales patter and keep your hard earned money safe.