Centaurus Mediations SL, CIF: B76750868 C/ Santa Rosa 1- Edificio Royal Palm, Local 3, Arona 38640, Tenerife, is not a new company to our pages, we first highlighted them back in January. The named company Administrator is one Caroline Hibbery who is also the administrator for several other companies, not unusual as these types of enterprises tend to use a front name to protect the actual persons behind them.
The in February it became apparent that Centaurus Mediations SL is one of the companies set up by Mark Cushway and Silverpoint. It was around the time that Silverpoint closed all of their sales decks and staff lost their “jobs”. (Well not all of them, obviously they would be needed in the new enterprises).
Centaurus began contacting Silverpoint members, the difference being from other companies that also cold call is they knew all the details of the clients membership, even down to the fact that they had taken legal action and won!
So what are Centaurus telling these clients?
During the call the agent James, another name that has come up is Alan, tells the clients that even though Silverpoint have lost the cases at court, no one will get paid out. The only way to cancel the contract and get anything back is to go with Centaurus.
So Silverpoint, who sold the illegal contracts in the first place is now contacting their own clients, albeit under the guise of a new name, to help them get out of their timeshare!
Inside Timeshare has been contacted by many readers after these calls, many have even stated that they have cases waiting to be heard at court. Now we do know from experience that members data is often kept by sales staff as an insurance policy in the event of redundancy, but that usually only contains names and telephone numbers. The type of information these readers are being told is basically their entire purchase history.
This only leads to one conclusion, they are using the SILVERPOINT MEMBERS DATABASE!
The email these readers have received after the initial call is signed by James:
Further to our conversation, I am pleased to provide you with an insight into the professional services provided by us at Centaurus Mediations. I’m sure you are aware of the turmoil that has existed over the last few years regarding the timeshare product, its legality and sales tactics adopted by ruthless timeshare sales people. You are also probably aware that recent Supreme Court rulings have turned the tide in favour of the timeshare member.
As I have discussed with you, we here at Centaurus provide solutions for the numerous and varied concerns of the average timeshare member, whether they be concerns over the legality, effectiveness or longevity of your contract or the minefield that exists when solutions to those issues are sought from third parties.
As mediators our roles are to extract you from your commitment with your Timeshare company and introduce you to our recommended registered law firm if necessary. Our services range from extraction from complicated and binding timeshare agreements to the investigation into possible financial compensation on your behalf. Our services are all of a new win no fee nature and in some cases have guaranteed time frames. Should the services of our recommended law firm be required, a no win no fee service is also offered by the firm.
|Mediation. In our role as mediators we aim to provide best advice with the sole intention of resolving disputes between our clients and their resort or holiday club.|
Centaurus Mediations SL
Registration Nº: B76750868
It would be interesting to see what these services under their “New no win no fee nature”, along with what guaranteed time frames?
It also seems strange that the “recommended law firm offers a no win no fee service”!
Another name that has suddenly cropped up with regards to Centaurus is one Lee Burton, apparently he is well known in timeshare circles, mainly as a bit of a henchman. He is closely associated with Mark Cushway, as well as others in the industry.
Inside Timeshare has also been informed that this individual is also under investigation for lying to the court under oath, which is known as perjury. A Criminal Denuncia (official police complaint) has also been filed against him on this very matter.
It is believed from our sources that his role is ensure the smooth running of the operation and dealing with any “problems”. Judging by his reputation, a role he is well suited for.
If you have been contacted or taken up the services of this company and no feel that you may be subject to being “defrauded”, then contact Inside Timeshare and we will pass you to a lawyer for free legal advice.
Inside Timeshare would also like to hear from you about any company that contacts you regarding your timeshare, especially if it is with Silverpoint, use our contact page and we will point you in the right direction.