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Start the Week: More Information On Fake Law Firms

Welcome to our first article of the week, once again it is a warning about the “fake” law firms that are operating out of Tenerife, ADN Alberto Dlendro Nabalez, Litigacionesespaña SL and Litigaciones SL, all part of the Litigious Abogados family.

http://litigacionespanasl.com

http://litigaciones.com

This information has been supplied by one of our readers who has been contacted by them, but there is now a new aspect to how they are operating. As we have explained before, the initial contact is to inform the owner of a pending court case against their timeshare resort / company, now to be part of this action, a “procurator” fee is required to be paid by bank transfer. The case was to be against Marriott Marbella Beach Resort and Marriott Son Antem SL, with the director being named as Marcos Row, ( we wonder if this is a play on Mark Rowe). The case was lodged on 9 October 2018 and a hearing set for 30 October at 12.20pm in Court No 5 Santa Cruz de Tenerife. Very quick indeed. It must also be pointed out that Marriott did not sell in Tenerife, only Marbella and Mallorca, so any cases would need to be brought at those respective courts, not in Tenerife.

Now our reader refused to pay this fee, and told them they were not interested, then on 31 October they received an email from Litigaciones SL, another “fake” firm informing them that the court case had been heard and they had been awarded over £34,000 by the court. All this even though they did not pay the initial “procurator” fee!

This award is to be paid by bank transfer or personal cheque, once they receive confirmation from the court that the funds can be released. No doubt there is going to be an “tax” which needs to be paid first, going by the previous accounts we have received this is going to be around 20% of the awarded amount.

The “Procurator” is named as Miguel Cioban Alinas with the address

Calle Las Guarras No. 2, Edificio, Tijeras, 269, Santa Cruz, Tenerife

Which does not come up on any searches, so is more than likely a fake address.

He also has the following website

http://procuradores-alinas.com/

Registered on 1 October 2018 and is due to expire on 1 October 2019, once again only registered a few weeks ago and running for only 1 year, the registrant is again hidden by a privacy company.

They also give the email address as

[email protected] yet another free email provider. The website provides no telephone number and gives very little information.

The account where the fees should be transferred is in the name of Miquel Cioban Alinas, it is a branch of BBVA, with the bank address of Parque Santiago, 2, 38660, Santa Cruz De Tenerife, there is a bank at this address although it should be Parque Santiago,2 38660, Arona, Tenerife.

The IBAN number is ES96 0182 5928 1002 0158 0390

Bic Number is BBVAESMMXXX

We do know that at least 25 other owners have been contacted with this same case, Inside Timeshare does have the names, but as yet we are unable to trace them.

Below are PDF files of all the documents received by our reader, they are all “FAKE” including the court document. If you have had a call or received any similar documents via email, please note they are a very sophisticated fraud, they are also very similar to the documents all the other incarnations this group has been using over the past 3 years. Each incarnation runs for only around 3 to 4 months before a new name appears.

Timeshare Claim

Timeshare_Claim redacted

Prevous articles

http://insidetimeshare.com/consumer-warning-a-new-fake-law-firm-in-tenerife-part-of-the-litigious-abogados-family/

http://insidetimeshare.com/start-the-week-litigaciones-sl-a-new-name-in-the-litigious-abogados-family/

http://insidetimeshare.com/consumer-warning-a-new-fake-law-firm-in-tenerife-part-of-the-litigious-abogados-family/

http://insidetimeshare.com/fridays-letter-from-america-29/

If you have received any calls, emails with documents which resemble these, then use our contact page and get in touch, do not pay anything, you will never see any of the money again.

Remember, doing your homework first will save your hard earned cash.

Friday’s Letter from America

Today Timeshare Advocacy Group Secret Shopper Coordinator Pete Gibbes describes a remarkable Diamond sales presentation. Inside Timeshare is always ready to publish a good report. Pete has not yet heard back from the sales agents and managers who said they would look into the complaint that prompted Pete to become more involved with advocacy efforts. Inside Timeshare will follow along and report in as soon as Pete hears back.

On 17 October Inside Timeshare published an article warning about another new “fake” law firm in Tenerife called,  ADN Alberto Dlendro Nabalez, Litigacionespaña SL, we have now had another reader send us information on the contact they have had with them. It seems that the Director of their timeshare resort The Harbour Club at Los Gigantes, Tenerife, has been charged with fraud. ADN have told our reader that many owners are getting together to cancel their membership, ADN would do this for them for 20% when the claim goes through.

Our reader then received another call informing them that a date has been set for a hearing on 20 November at 12.20pm. All they need to do is pay the “fake procurator” as soon as possible and they would be part of the case. This is very speedy indeed, but as we have said before this is all a FRAUD, there is no case, the director has not been charged with fraud and no trial date has been set. If you have had a similar call to this regardless of who you own with, then contact Inside Timeshare, your information is invaluable in helping others steer clear of this outfit.

http://insidetimeshare.com/consumer-warning-a-new-fake-law-firm-in-tenerife-part-of-the-litigious-abogados-family/

It has been a very busy week for the courts all over Spain, on Wednesday 7 November there were 15 cases being heard in various courts against a variety of timeshare companies and resorts.

In Tenerife another High Court has affirmed a First Court sentence and declared a Silverpoint contract null and void, with the return of their initial payments and double the deposit paid.

Continuing with Anfi, after yesterday’s article, it was announce that a further two sentences have been received from the Court of First Instance No 1 in Maspalomas, both contracts have been declared null and void with the return to both the clients of over 43,933€ and 47,582€ respectively.

Court Sentences PDF’s

Anfi Sentence a

Anfi Sentence b

Now for this weeks Letter from America.

Our Diamond Resorts Experience

A Not So Secret Shopper Reports

By Pete Gibbes, Timeshare Advocacy Group™ Secret Shopper Coordinator

November 9, 2018

We stayed at Diamond’s Los Abrigados Resort in Sedona Arizona October of this year. I was treated like royalty during a member update and sales presentation, neither of which would have lasted 15 minutes unless I had more concerns. Our sales promotion presenter, who said he had been with Diamond Resorts for 27 years, said that if we would like to buy more points we could talk about it. If not, was there anything else we wanted to ask? I asked if I was in an alternate universe.

They maintained that the company no longer employs hard sell because they found it to be counterproductive.

The internet is flooded with complaints that begin with, “The sales agent said….” only to be dismissed with, “You signed a contract” or, as we were told in 2016, “We are not responsible for what our sales agents say.” In my opinion, any company which does not take responsibility for their salesperson’s words and actions is implicitly incentivizing them to misrepresent the product in order to elicit a sale. When the sales agent is allowed to keep his or her commission, time after time, undisciplined or not terminated, that company is rewarding unfair and deceptive business practices.

To avoid being fleeced, I advise – don’t believe a word a timeshare sales agent says. “You signed a contract” is a fair response for simple buyer’s remorse.  If companies refuse to reverse transactions when allegations of misrepresentations are detailed and credible, sales will ultimately be affected.

I hope our experience at Los Abrigados is representative of future updates to come.   We received “Priority Check-in”, i.e., whisked to their VIP accelerated check-in which, according to the Diamond Resort’s website, is reserved for ‘Gold‘ and ‘Platinum’ loyalty owners, but I’m just a ‘lil old Silver member’.

During the update I was asked to document my previous purchase elicited, I believe, by deception. They actually wanted me to put it all down in writing because they wanted to directly bring my case to Diamond. They said to specifically use the word ‘misrepresentation’, because that has been the term which phony sales presentations have been scrutinized over. They also said to be sure to put that I was pursuing legal remedies, because Diamond took that seriously.

Two or three higher level people at the update were shocked and dismayed about how we had been treated in 2016. A senior manager appeared and commiserated with us. He sweetened the vouchers. They maintained that several years ago the abusive sales practices were addressed and things changed for the better. They were glad that I had let them know how I had been so shabbily treated before. They wanted to go to bat for me. (My account of what happened in 2016 follows this Secret Shopper report.)

At the sales presentation we were told that we could use our Diamond points to pay for nights at ANY 3 star rated hotel. I’d be reimbursed for 300 (or 400?) points per night. Now that’s not a bad deal, at least for many Diamond stays. At 400 points per night for 7 nights you’d be paying 2800 points for a very nice lodging, and it would be wherever you wanted to go, whether there was a Diamond resort available or not. I had not heard of such a benefit. This time around I will confirm if this is true. I have this sales agent’s contact information. He said to call him anytime about anything.

Also, there are supposed to be now 39 different ways for you to spend points, although he said points for flight miles wasn’t a very good use of points at $.07 to $.10 per point. It would take about $2,000 in maintenance dollars to book one domestic airline ticket. Typically, the best of use of points for any timeshare member is to use the points to stay at the resort’s properties. There are 39 different ways to use points? That may be a whopper.

I would like for someone familiar with alternative uses of points to refer me to where all these uses are detailed so we can calculate the actual value. I don’t see them listed on the Diamond website. Members need to do their timeshare math, as using the Barclaycard to pay maintenance fees is only at 1% per purchase, so it would take $200,000 charged in a year to pay a $2,000 maintenance fee bill. When members are told, “You can pay maintenance fees by charging purchases to a Barclaycard”, do the math to determine the actual value of this strategy.  

We were given all kinds of extra vouchers and discounts to attractions because I had had such a poor experience with the company. The concierge seemed amazed at the generosity of our discount/voucher amounts. He said he had never seen anything like it. Thought somebody must have made a mistake. This may have been a bit of luck, but our unit had what surely must have been the best view of the red rocks as anyone there.

The entire experience was far friendlier than I have ever experienced at a Diamond Resorts property. It was bizarre. Could they have been apprised that I am TAG’s Secret Shopper Coordinator? Or does Los Abrigados just happen to be a resort where members are treated particularly well? If my dispute over our 2016 purchase gets resolved, I will credit the sales team at Los Abrigados. I certainly would praise this particular resort, if my experience is typical, which I don’t know. I thought you would find my experience of interest. Maybe someone can even explain it to me.

All in all, I felt like Donald Trump must feel like when he stays at one of his properties. I do have to say that if the people I dealt with were ‘acting‘, they should be up for some awards, because even my highly tuned BS detector never flashed any warnings. Unfortunately it never did two years ago either. Proof is in the pudding, as they say.

It may be advisable to make all the people on our advocacy site Co-coordinator Secret Shoppers.

Here’s what happened to us at a Hyatt presentation in Charlottesville 11/18/2016.

My goal here goes well beyond getting this transaction reversed. I am hoping all those who feel that they experienced unfair and deceptive sales practices will come forward and file regulatory complaints and warn prospective buyers to be EXTREMELY skeptical of anything a timeshare sales agent says. This is not fair to those selling the product honestly, but the liars are so good, it is impossible to tell the difference.

We originally purchased 11,500 points in 2007 at Lake Tahoe Vacation Resort. We were not unhappy with Diamond until the 2016 Virginia purchase.

We learned about six months after our purchase that a Diamond “buy-back” program described in great detail by our sales agent does not exist. The buy-back program was the only reason we purchased the additional 4000 points for $15,500.

We attended the member update only because we wanted to get out from under the Diamond points we had already purchased. It was then DRI sales agent Mark W offered us a “great new deal” whereby DRI members who bought enough points to become Silver loyalty members could sell back ALL Diamond points.

After multiple “no” responses to other reasons to buy additional points, Mark W brought up the non-existent program that was of great interest to us. He said that if we became Silver members, after three years, we would have the option to sell all our points back to Diamond for $108,000. He said Gold loyalty members would be able to sell points back in two years. He put this in writing (which I have), by writing down $108,000. He also wrote 2Y=G and 3Y=S.

I was extremely skeptical because I had never heard of a timeshare buying back points. However, after he repeated this ‘new deal’ about five times, we finally decided he must be telling the truth. We signed.

When we ultimately learned there was no buy-back program we repeatedly asked Diamond to cancel the contract. Diamond’s response inevitably was, “It doesn’t matter what the salesman said,” or even wrote down apparently. They said that we had signed the contract.

My oral and written requests to get our contract cancelled began around June 2017. When you buy additional points, obviously you are not thinking about selling. It is only until you inquire about selling you learn you were duped.

I am encouraged by the Sedona Diamond representatives and their willingness to look into our complaint. There is a lot more detail to our complaint, but no sense rehashing it here since the entire experience is well documented. I look forward to hearing what my new friends at Los Abrigados find out.   

Advocacy Facebook offer support groups for those who have had bad timeshare experiences like ours. Our Facebook has over 2,000 members.

https://www.facebook.com/timeshareadvocategroup/

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

https://tug2.com/Home.aspx

https://everythingabouttimeshares.com/consider-exchange-options/

https://www.facebook.com/groups/180578055325962/

https://www.facebook.com/groups/465692163568779/

https://www.facebook.com/groups/1639958046252175/


Contact us at Inside Timeshare or one of our Advocacy Groups if you or someone you know needs timeshare help.

Don’t forget the book by Wayne C Robinson, Everything About Timeshares, Before, During and After the Sale, with the forward by Irene Parker, you can obtain your copy from the link below.

https://www.barnesandnoble.com/w/everything-about-timeshares-wayne-c-robinson/1129749757?ean=2940161600962

So that is all for this week, join us again next week for more news and views on the world of timeshare, have a great weekend.

La Provincia: Anfi Director Declares Lawsuit Between Cazorla Brothers

Over the past couple of days Inside Timeshare has been reporting on the report by La Provincia (6 November) on the case being heard at the Court No. 1 San Bartolomé de Tirajana, between Santiago Santana Cazorla and his brother Miguel Santana Cazorla, for unfair administration of funds and another of imposition of abusive agreements.

It is alleged that Miguel authorised an unjustified payment of indemnity of 718,000€ to Arturo Ramirez for the position of “Institutional General Director”, a position that Santiago Cazorla claims Ramirez did not hold. It is claimed that it was a post created to justify the bonus in a pact instigated by the partners and Miguel Cazorla.

In his lawsuit Santiago Cazorla not only implicates his own brother but also includes some of his most trusted and closest partners such as Arturo Ramirez and including Manuel Fernández and Martin Suárez, who are also administrators of several other companies.

In testimony to the Judge, José Luis Trujillo, who was at the time these event took place the Director at Anfi, spent almost an hour in the presence of his lawyer and legal representatives explaining why this money was paid to Ramirez and what has happened to it.

José Luis Trujillo leaving the Court of San Bartelomé de Tirajana

Another aspect of the Lawsuit alleges that the “Institutional Director” had also provided professional service to Anfi Sales and Anfi Resorts during the periods of 29 March 2012 until 10 April 2018. It is alleged that he did not hold this position for which he was paid and also no contract.

Santiago Cazorla also states in his complaint that the defendants took advantage of their positions as directors of the companies, using their positions “of control of administration to effect this compensation”.

In a document presented to the judge it states that Miguel Santana Cazorla and Manuel Fernández ordered Banco Sabadell to make the transfer from Anfi Sales Accounts. Therefore the Judge has requested from Anfi Sales and Anfi Resorts minutes of the meeting when the Board of Directors agreed the compensation to Arturo Ramirez. The court has also requested the bank to provide all documentation regarding this transfer.

In the next few weeks all four defendants will be summoned before the judge, with Miguel Santana Cazorla appearing on 26 November.

Inside Timeshare will keep you updated on events as they unfold.

One thing about Anfi is they do always keep us riveted with all their (dodgy) dealings, so it doesn’t surprise us one iota that the brothers are now also at loggerheads!

We just wonder how all the members at Anfi feel about what has been going on, after all it is supposed to be their club and it is their money that is being misused. We also ask the question of those who are on the committees and have constantly supported Anfi under the Cazorla’s what they think now and will they continue to be stool pigeons for them?

PDF of the La Provincia article

La Provicia Translation

PDF of the translation

La Provincia Article Translation to English

Mid Week Round Up

It is with great sadness that Inside Timeshare announces the passing of Leo Gomez last Friday. Leo was a Vietnam Veteran with two Purple Hearts and was suffering from pancreatic cancer, he was 100% disabled from exposure to Agent Orange, he was also battling against Diamond and Barclays. His story was published here in our Friday’s Letter from America on 21 September, you can read his story at the links below.

Inside Timeshare and all the Advocates of our Diamond Resorts Owners Advocacy page offer our sincerest condolences to his family.

R.I.P Leo

http://insidetimeshare.com/fridays-letter-from-america-22/

https://www.opednews.com/articles/A-Fourth-Agent-Orange-Vete-by-Irene-Parker-Fraud-180917-513.html?fbclid=IwAR2P3xMxMwZt3_L5j2j6O5ZkjDFhrk0QYCn-Ai58wrOA2iw-L1-TI7yymbk

Yesterday we broke the news published in La Provincia, that the Cazorla brothers Santiago Santana Cazorla and Manuel Cazorla, are battling each other in court, it revolves around a dispute for the payment of an indemnification of 718,000€ to Arturo Ramirez, a partner of Manuel Cazorla, for the position of general director at Anfi. It appears that this title has never existed and he has never worked in such a position. It also appears that this position was invented to justify payment from Anfi funds.

https://www.laprovincia.es/gran-canaria/2018/11/06/director-anfi-declara-pleito-hermanos/1114520.html?fbclid=IwAR3ToH-WH_qkGKX4JCi9JB9sFFXZMLs0WCgMPoX5UyIe76wNuB33eYSR_UY

We wonder how the Anfi members now feel about this along with all the other scandals that have been taking place. One thing is for sure there is never a dull moment when it comes to Anfi. (See link to previous articles)

http://insidetimeshare.com/great-anfi-battle-partners/

http://insidetimeshare.com/the-great-anfi-battle-of-the-partners-round-2/

Another of our readers has sent in some new information on another company calling owners regarding claims, Canongate Marketing with the website

http://canongatemarketing.com/

This is not a brand new company, their website was originally registered on 1 April 2015 and is due to expire on 1 April 2019, the registrant is hidden once again by privacy protect. They originally came to light several years ago with the usual resale scam of the guaranteed buyer.

The address they give is:

Calle Leopoldo Alas Clarín 4,  29002 Malaga

With the telephone number:

+34 952 062 030 (Malaga)

The address is just a stones throw from the Port of Malaga and is in a residential area, although there is a shop which supplies mailbox services.

Our reader had a call from Canongate Marketing regarding his Diamond ownership, they explained that he had a claim which they would make on his behalf through the Spanish Courts. The amount of the claim is between £13,000 and £18,000. He explained that he no longer had any of the relevant paperwork, but that did not matter they could proceed without them, but he would have to fly to Spain to meet with them. They also act on a “no win no fee” basis and will take 60% of the returned amount.

Now we all know that lawyers fees will need to be paid before a case could go to court, also if there are no documents how could a case be prepared and taken to court?

So this leaves us with the million dollar question, what is the “bait and switch” for the client to have to travel, what are they going to “sell” to make their money?

We have no doubt there is going to be an elaborate scam involved, it is only a matter of time before we find the answer.

Well that’s it for today, if you have been contacted by any company or have found one on the internet and want to know if they are genuine, then use our contact page, we will be pleased to help.

The Tuesday Slot

Welcome to The Tuesday Slot, today we publish “How to File a Complaint Form” with the Federal Trade Commision, by Irene Parker.

Before we go to the article, Inside Timeshare has been receiving many emails regarding Silverpoint, from some very concerned owners. Many have been contacted by Centaurus Mediations and Fullbrook Associates, both offering to cancel their contracts with Silverpoint and getting them “compensation”, all on a no win no fee basis, but this is after they pay for the cancellation.

The worrying aspect is that they are also being told that they will get them back all the maintenance they have paid, some going back over 20 years!

As we have explained on numerous occasions, the whole point of the exercise is to get the contract cancelled, to negate the possibility of a claim going through the Spanish courts, as once a contract is cancelled then no court will accept any claim. We cannot see them obtaining any repayments for the purchase or the maintenance, they are after all working with Silverpoint who will never pay out unless ordered to do so by a court.

If you have been contacted by these companies beware, you will be throwing good money after bad. If you need any help or advice on where you stand on making a claim through the courts then use our contact page and we will gladly provide it.

Now for this weeks article.

The Federal Trade Commission’s How to File a Complaint Form

ANSWER: BUY MORE POINTS! TO QUESTIONS:

The availability is not as promised?

Buy more points! “I can’t believe that sales agent sold you so few!!!”

How can I get help paying maintenance fees?

Buy more points!

How can I sell my timeshare points?

Buy more points!

I don’t have enough points for a family of five?

Buy more points! “I can’t believe that sales agent sold you so few!!!”

By Irene Parker

Election Day in America, Tuesday, November 6

The first family to contact me was a Hispanic family in 2016.

Families already struggling with maintenance fees are often advised to buy more points to achieve the next loyalty level that will allow them to pay maintenance fees or be able to sell points. Unfortunately, the programs as described do not exist. A similar program does exist, so when the complaint is made, the company representative responds with the actual program that has nothing to do with paying maintenance fees or tells the member, “We don’t assist in selling points.”

Sylvia contacted me the summer of 2016.  Here it is 2018 and not a week goes by without more complaints, just like Sylvia’s 2016 complaint:   

Sylvia and her husband were persuaded to give up a deeded week that did have a limited secondary market, in exchange for timeshare points with virtually no secondary market. During a series of five sales presentations over a five-year period, the family accumulated enough points to elevate them to the next loyalty level in 2013. But maintenance fees increased to the point where they could no longer afford to own their points. The family soon found that they had to charge maintenance fees to their credit card in order to pay them.

Sylvia had already taken out a $33,000 home equity loan from their credit union to reduce the high timeshare loan interest rate, typically 14% to 18%. Never transfer a timeshare loan balance to a third party lender.

At their last resort stay in August 2015, Sylvia said that a sales agent tried to convince them to purchase more points in order to achieve the highest loyalty level.  The sales agent explained that this would allow the couple to pay their maintenance fees with their points, as only the highest loyalty members are allowed to use their points to pay maintenance fees. However, even at the highest loyalty level, turning in all points would only contribute $2,000 towards an $8,000 maintenance fee.

Sylvia relinquished $60,000 worth of points. She is probably still paying off her home equity loan and has no vacation points. One child graduated high school that year and was starting college.

Fortunately, Sylvia did not fall for the falsehood that would have driven her deeper into debt. We have received 63 almost identical complaints from highest loyalty members. They are infuriated.

Today is November 6, Election Day in America. Lobbyists are hard at work, making sure pro-industry candidates get elected. Lawmakers have a, “They signed a contract” answer to families alleging unfair and deceptive timeshare sales practices. We have heard from 571 families, many financially devastated because they believed a timeshare sales agent. As always, our disclaimer is that we know there are honest timeshare sales agents harmed as well by the actions of dishonest sales agents.

Timeshare buyers who feel they experienced unfair and deceptive trade practices should file a complaint with the Federal Trade Commission if the timeshare company dismisses them with “You signed a contract.” Members should also file with the Attorney General of the state where they signed a contract. Most, if not all states have incorporated a portion of the FTC Section 5 Code that describes unfair and deceptive business practices.

Unfortunately, the FTC doesn’t make it easy to file a timeshare complaint. The timeshare tab is buried. It took me a year to find it after a timeshare member explained how he found it. It’s almost like they don’t want you to find it. This is the link to file an FTC complaint and my step-by-step instructions directing you to the timeshare tab. We probably need about 10,000 members to file before the FTC raises an eyebrow.

 https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

Step 1 Go to the link above: Submit a Consumer Complaint

Step 2 Bottom of the form, click FTC Complaint Assistant

Step 3 Click “Other”

Step 4 Click “For more options”

Step 5 Click “Travel Vacation or Timeshare”

Step 6 Click Other

Step 7 Click Timeshare

It was announced at an industry conference that $50 million has been set aside to put timeshare exit companies out of business, as well as honest lawyers and lawyers with questionable business practices. Timeshare exit is a problem the industry created by not allowing a secondary market. They admit this in annual reports to shareholders, listing a viable secondary market as a risk to their shareholders. Meanwhile, we are inundated with timeshare buyers contacting us describing how they have experienced unfair and deceptive sales practices.  

A jury awarded former Wyndham sales agent and whistle blower Trish Williams $20 million. Ms. Williams said Wyndham had TAFT days on slow sales days. (Tell them any #$%* thing). A former timeshare sales agent told me TAFT is a real person.

As private equity takes over timeshare, seeking venture capital returns, I believe this is only going to get worse. Timeshare is not the next Microsoft, disrupting a typewriter industry, prompting explosive growth. Upselling existing members into insolvency in an effort to generate 30% or better returns for investors is not the answer. The complaints never stop.   

We want more honesty. It’s a lot to ask, but we will keep asking.

Our complaint form: http://insidetimeshare.com/the-tuesday-slot-11/

Contact Inside Timeshare if you have a timeshare concern or a story to share. These are self-help groups we feel are not industry influenced.

https://www.facebook.com/timeshareadvocategroup/

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

https://tug2.com/Home.aspx

https://everythingabouttimeshares.com/consider-exchange-options/

https://www.facebook.com/groups/180578055325962/

https://www.facebook.com/groups/465692163568779/

https://www.facebook.com/groups/1639958046252175/

Thank you Irene, as usual you have explained it all for our readers, if you have any questions, comments or need help with this or any other matter relating to timeshare, use our contact page and get in touch, please explain where you are located, (US or Europe), so we can pass you to the relevant team.

Breaking News:

La Provincia has just published an article with the following head lines:

El director de Anfi declara en un pleito entre los hermanos Santana Cazorla

La familia se enfrenta por un delito de administración desleal de fondos de la sociedad

Translation:

The director of Anfi declares in a lawsuit between the Santana Cazorla brothers

The family faces for a crime of unfair administration of funds of the society

Inside Timeshare will bring you more on this tomorrow.

Don’t forget the book by Wayne C Robinson, Everything About Timeshares, Before, During and After the Sale, with the forward by Irene Parker, you can obtain your copy from the link below.

https://www.barnesandnoble.com/w/everything-about-timeshares-wayne-c-robinson/1129749757?ean=2940161600962

 

 

Start the Week

Welcome to the start of another week with Inside Timeshare, we start this week with a press release from Canarian Legal Alliance and their ongoing court cases against the timeshare industry on behalf of their clients, along with news released late on Friday.

The Spanish Courts around the country are going to be very busy this week, in total CLA have 31 cases appearing before the courts, these are a mixture of pre-trial and full trial cases, that is an average of 6 trials per day. It now remains to be seen how many of these pre-trial judges will follow other courts and decide to issue judgements rather than send them for the full trial. If so this will certainly speed up the legal process.

On Friday, the news came in from the courts that Anfi had lost another 4 cases, 3 at the Courts of First Instance and 1 at the High Court. All contracts have been declared null and void. In total Anfi have been ordered to pay out over 100,000€.

In Tenerife, Silverpoint have also been on the receiving end of a High Court judgement, in this case, High Court Number 3 has reaffirmed the sentence of the Court of First Instance, after Silverpoint appealed. The judgement is that Silverpoint must pay out over 24,000€ plus legal interest along with the contract being declared null and void.

It was also announced that in the long running and ground breaking case at the Supreme Court, of Mrs Shirley Wilson versus Silverpoint, she finally has received her award into her bank account. You will remember from previous articles, her case was the first at Spain’s Highest Court against Silverpoint, it took many years of appeals and counter appeals to get this case heard. 

Making up the News?

Eventually the Supreme Court declared her contract with Silverpoint null and void on the basis she was a consumer and her contract did not meet the requirement of Spanish Timeshare Law 42/98. This long running case was due to Silverpoint insisting that she had not purchased timeshare, but had “invested” in apartments and weeks for resale. This is the basis for many of the cases against Silverpoint, many hundreds of clients were duped into purchasing several weeks and apartments, which would then be placed on the “resale program”.

As we know these “resales” never happened, the clients were told that what they had purchased was not selling, but to secure and save their “investment” they would need to upgrade to better quality apartments and weeks. This scheme went on for years, with many losing tens of thousands of pounds each. The vast majority of these clients were also given Barclay Partner Finance loans to pay for the purchases, all arranged by Silverpoint in conjunction with BPF, no doubt receiving huge commissions for the loan agreements.

Today we are seeing a similar scheme which is trying to circumvent the law, they call it Company Participations, in essence the purchaser buys “participations in a “company” which is actually an apartment registered as such. Again there is the promise of profits to be made. But having seen the contracts, they are stacked against the purchaser and in favour of Silverpoint.

Silverpoint: The Story Moves On

If you require any information on this ar any other timeshare matter, or just need to know if any company is genuine, then contact Inside Timeshare using our contact page.

Tomorrow in the Tuesday Slot, we will be publishing the article entitled “The Federal Trade Commission’s How to File a Complaint Form”, by our very own Irene Parker.

Friday’s Letter from America

Welcome to this week’s Letter from America from Irene Parker, with her own 13 “Secrets the timeshare industry does not want you to know”. These are her own thoughts and follow on from Wayne C Robinson’s book recently published. But first some legal news from Europe.

At the start of the week Canarian Legal Alliance announced they had 23 pretrials or full trials scheduled to be heard this week alone in courts throughout Spain, so it looks like it will be a very expensive week for the timeshare industry. In all there were 44 new cases being prepared and presented to the various courts during October.

They also announced that the Courts in San Bartelomé de Tirajana have once again decided not to send six cases for a full trial at the pre-trial stage, instead the judges will issue sentences themselves. This is very good news for the clients as it will no doubt speed up the process.

It was also announced that another bank guarantee was received by Anfi for over 40,000€ as part of a provisional enforcement of sentence at the court in San Bartelomé. In Tenerife a court has also embargoed over 50,000€ for a German client from Silverpoint. This particular case was won in the Supreme Court. This will obviously ensure swifter payout for clients.

Now for those 13 shocking secrets.

https://www.barnesandnoble.com/w/everything-about-timeshares-wayne-c-robinson/1129749757?ean=2940161600962

By Irene Parker

November 2, 2018

After St. Paul switched sides, initially he was not accepted by either side. The Christians were wary and he was scorned by his former peers. This is the no-mans-land a timeshare sales agent may face when he or she realizes the company and industry they work for endorses and rewards sales agents who employ questionable business practices.

The over abused oral representation clause eliminates any complaint that begins with “The sales agent says.” The company representative emails the member their initials on the fine print with a “You signed a contract” dismissal. This dismissal is seconded by some state regulators demanding proof of false claims. Other states have acted after receiving a volume of complaints that illustrate a pattern of unfair and deceptive sales practices. Signing a perpetual contract, with little to no secondary market, accompanied by rising maintenance fees, has spelled financial disaster for family after family contacting Inside Timeshare. Thanks to advocates like Wayne, and our advocate team on six continents across the globe, we have kept up with our spike in contact volume.  

Wayne Robinson, author of Everything About Timeshares, Before, During and After the Sale has been removed from Facebooks he had been a member of for years, inhabited by timeshare sales agents. Our Inside Timeshare publisher Charles Thomas carries the same wounds, at times attacked because he used to sell timeshares. I once worked for a crooked life insurance company. After three weeks in the field, I was sent out for training with a top producer. I witnessed him put a pen back in the hand of an obviously dementia diagnosed senior, asking him to sign off on a fifth life insurance policy. I quit that day. Does that make me a villain because I worked for a crooked insurance company?

Wayne’s YouTube, linked in this article, follows the path that led him to become a timeshare consumer advocate.

https://everythingabouttimeshares.com/wayne-c-robinson-author/   

13 More “Secrets The Timeshare INdustry Does Not Want You To Know

“Like any industry, there are shocking secrets with the timeshare industry that consumers are not supposed to know about to protect the integrity of the companies…the industry, and the legal ramifications by knowing what really goes on”

The first 13 Secrets the Timeshare Industry Does Not Want You to Know was a great success. The first report is no longer available, but Irene Parker came up with her 13 Secrets after reading Everything About Timeshares. Irene wrote the forward to EVERYTHING ABOUT TIMESHARES.

We believe the industry can still be a viable source of happiness for families worldwide if widely reported deceptive sales practices are eliminated or at least reduced.

Irene’s 13 More Shocking Secrets

We’d like to hear from you if you have discovered secrets we have not uncovered.  

1: The “TODAY ONLY” price is always good the next day, next month and probably next year.

That’s right. The resorts will do all that they can to get you to buy the same day because once you are gone, the opportunity is gone also – so they think. This is why the timeshare resorts always tell their guests that the today price is only good for today.  This is untrue, for many reasons.

2: The FREE gifts aren’t free. They are built into the timeshare purchase price and closing costs.

When they throw in more gifts to induce you to purchase, what guests do not know is that the gifts are not free.  Those items are already factored into the purchase price and the closing costs. They are only free to those who attend and don’t buy.

3: It’s easy for sale agents and timeshare companies to dodge the contract rescission period.

“… Should you cancel within the rescission period, you are responsible for paying for all the gifts at rack rates and the highest advertised prices.”

There are several tricks that timeshare sales agents will use to prevent new owners from cancelling during the rescission period. “This new (non –existent) program is not available until after the first of the year” is one way. Often the buyer is not allowed onto the booking site until after the contract rescission period has passed. “Don’t say anything to the contract reviewer since this is a new program. I could get fired.” “Wait until you have made three months of loan payments before refinancing.” “Wait a year before selling.”

“You can offset all your maintenance fees” – which the member learns is not true when maintenance fee season rolls around.   

4: The timeshare you just bought may have no secondary market.

“It became even more expensive when owners were conned into converting their deeded weeks into points and had to pay an additional $4,000 to $12,000 for their own timeshare.”

The market is flooded with owners who will do anything to get out of their timeshares.

Some resorts have hundreds or thousands of timeshares for sale as many members are fed up with unethical behaviors, poor customer service, broken promises, and lack of availability.  

5: With a points program, it is often cheaper to book with an online travel site.

Irene had a firsthand experience when her family converted from a deeded week to a points system. Her daughter lives in   New York City. She bought points for this specific location, but learned it would cost her over $8,000 for a New York City hotel using timeshare points.  However, when she searched online for the same room at the same hotel for the same period, it would have cost only $950 using an online booking service. When she questioned the company, the reply was, “That’s for people who bought so many points they don’t know what to do with them all.”

As a former timeshare sales rep at the Holiday Inn Club Vacations in Las Vegas at the Desert Inn Resort, Wayne felt that their points program was very expensive compared to booking online.  After he added up the original purchase price, the annual maintenance fees, the exchange company membership, and the fee to use the points, it was very expensive.

6: It is not advisable to use third party lending.

“…I felt that the points programs were very expensive compared to booking online at the same resort during the same time period.”

“Not everybody pays the same price.  It all depends on the negotiation skills between the guests and the sales reps.”

When you transfer your high interest rate timeshare loan to a third party lender, like a home equity loan, or a credit card, you are in effect asking for a refund as opposed to a loan cancellation, a much greater challenge. Don’t finance a luxury item at 12 to 20%.

7: Master timeshare closers can earn up to $1 million annually.

One of the primary reasons why Wayne entered the timeshare industry was the amount of money that friends were making – over $250,000 per year, and this was in the year 2000.

Now, master timeshare closers are generating up to one million dollars a year or more in commissions selling timeshares.

8: Many licensed timeshare resale brokers do not charge upfront fees

If you’re going to buy or sell your timeshare on the resale or secondary market, always use a licensed timeshare resale agent. Many timeshare resellers are not licensed to sell timeshare online as they are not real estate licensed by the states, so buyers and sellers do not have protection should anything go wrong.  

We recommend going through the Licensed Timeshare Resale Brokers Association whether you want to buy or sell a timeshare for several reasons:

  • Each real estate agency has agreed to conduct business in an ethical manner.
  • They do not charge upfront fees.
  • They can legally answer any questions about selling or buying a timeshare and know the pros and cons of buying directly from the timeshare company versus through the secondary market.

9: The equity that timeshare resorts say they are giving you for trading in your old timeshare is “non-existent.”

This is one of the biggest scams in the timeshare industry that most timeshare owns are not aware of.

When a current timeshare owner attends a timeshare sales presentation with a different company, the sales reps will always offer to trade in their timeshare for the new one.  They will inform the guest that they will give them equity for their old timeshare, and can apply it to the new timeshare.  This is untrue. NO TIMESHARE COMPANY WILL EVER GIVE YOU EQUITY FOR YOUR OLD TIMESHARE – PERIOD.

It is a sales tactic that has been used for years, and consumers are still going for it.

10: A timeshare trial or sample program may have no contract rescission period.

Once the 4-6 hour sales presentation is over, and the sales person is convinced that they cannot make a sale, they will escort the guest to the “developer representative.”  Actually, there is no developer representative, just another sales person with a cheaper program. This program is called an exit or trial program – a way of sampling the program at a cheaper price ($2,000 $5,000) without long-term commitments.

The objective of this program is to provide the timeshare company with future opportunities to sell the full program to the members.

Trial programs are not defined as a timeshare in some states. Some local governments do not protect it the same way they would a timeshare. If you have purchased this product feeling like you experienced unfair or deceptive trade practices, you may be able to cancel despite no rescission period.

11: Using a timeshare cancellation company may present more headaches than dealing with the timeshare company.

Sadly, many consumers have been scammed by companies that promise to get you out of your timeshare offering a money back guarantee. Not all exit companies are scams, but review this 14 page FTC report listing timeshare exit scams.  Getting your money back from a money back guarantee can be as much or more of challenge than cancelling your timeshare. Timeshare members who used these outfits listed in this FTC report ended up stuck with the timeshare and never got their money back guaranteed money back.

https://search.justice.gov/search?query=timeshare+scam+report&op=Search&affiliate=justice    

12: Travel clubs that say they can get you out of your old timeshare may not do so.

There are many “travel clubs” throughout the U.S. roaming local communities.  Their marketing departments have a list of timeshare owners around the U.S. Wayne believes that the exchange companies are selling these lists compiled of RCI and Interval International members. Former timeshare sales agents and executives are often involved.They will call and inform the member that there is an important update on their timeshare from RCI or Interval International, and they must attend. The lure is a free dinner at a local restaurant.  When the guests show up at the local establishment, the sales reps attempt to sell them another timeshare at a lower price, showing them a lower maintenance fee. They will always offer to trade in the guest’s timeshares as long as it is fully paid. The buyer can find themselves stuck with the travel club and the timeshare they thought they were getting rid of.

13: There are many items that cannot be documented in the timeshare contract.

During the presentation, the sales agent shows you a directory of resorts, noting the points required. However, in most cases, you are not shown the actual availability based on supply and demand.  Of course you can find good value, less expensive than an online booking, but the internet is flooded with complaints from members who feel the sales agent overstated and over promised availability.

Know Before You Go on a Timeshare Presentation

Before purchasing a timeshare, attending a timeshare presentation, or trying to get rid of your unwanted timeshare, research the resort, the reviews, and the resale costs to learn all you can about the resort and the company. We still want consumers to buy timeshares, but are asking for more honesty and more concern for the member who feels they experienced unfair and deceptive timeshare sales practices. If you are aware of our 13 Secrets,   did your homework, and still want to jump into a timeshare lifestyle, enjoy your vacations! Three times Irene and her husband exchanged their timeshare, fell in love with the location, bought a home and moved to the exchange destination. Timeshares changed their lives for the better. One daughter now asks when told they go on vacation, “Uh, are you coming home?”

About the Author

Wayne C. Robinson has worked in the timeshare industry for more than 15 years and currently holds a timeshare license in Nevada and has held licenses in Pennsylvania and New Mexico. He has sold millions of dollars of timeshares and has hundreds of owners. Additionally, Wayne has worked for developers reviewing contracts and in sales and marketing.

Wayne has worked for many timeshare resorts in the U. S., Canada, Mexico and the Caribbean Islands, including Holiday Inn Club Vacations, Wyndham, Royal Resorts, The Manhattan Club, Pueblo Bonito Sunset and many more. He is thoroughly familiar with the contracts and the local timeshare laws on all types of timeshares.

The culmination of his career was being promoted to Director of Sales and Marketing for the timeshare at the luxurious Azul Sensatori Resort in Jamaica.

Wayne knows almost everything there is to know about the timeshare industry and wants to share industry secrets to those who want to get out of a timeshare-without paying anyone.

Thank you Irene, I’m sure that we could all come up with a few secrets that the industry doesn’t want us to know, I’m sure there will be many of our readers who will have an their own answers to that question, so if you have any comments on this or any article published, use our contact page and send them, we love to hear from you.

Have a great weekend and join us again next week.

Anfi: Another Offer to Members

It would appear that Anfi has made another new offer to members, this time the Customer Services Department have sent letters to members explaining they are updating their database of Club members.

They have set a date of 31 January 2019 to complete the task, so what is this offer?

According to Maria Hidalgo of Customer Services, they understand that the personal circumstance of members may change which affect the title holders of the membership certificates. They may wish to add or remove names and even make other revisions to the certificates.

Now they are being very generous in this as they say that this will be done with no charge to the members.

This raises the question is this just to update the database or is there another underlying reason for this?

We must remember that when it comes to Anfi, not all is what is seems, for example in june 2017, they held a Special General Meeting regarding their contracts. Members were asked to vote for three resolutions:

  • Resolution 1: To establish occupancy periods for a maximum of 50 years duration, with an option for further recurring occupancy periods of 50 years.
  • Resolution 2: To limit the duration of the Timeshare Scheme to a maximum of 50 years.
  • Resolution 3: Total change of the Timeshare Scheme to adapt to Spanish Act 4/2012.

As we know this was a very clever ploy in their attempt to prevent any further legal action and court case against them for the illegal perpetuity contracts.

Resolution 1 was voted in, (see link below),  but they could not change the contracts without the permission and signatures of the members, if the member refused to change there was nothing that Anfi could do.

Anfi Special General Meeting, The Vote is In.

We also wonder how many members did change to the new contracts, not as many as they would have liked we think.

So is this another attempt to entice members to change to the 50 year contracts and again remove the possibility for those very members to take legal action against Anfi?

Will they try to issue new contracts as well as make changes to the membership certificates?

As always with Anfi, nothing is ever clear, they are very adept at confusing any issue that may affect the members. In the end many members have been mislead in their dealings with Anfi, from the initial purchase through to all the upgrades.

How it used to look!

Now what if the member does not make any changes before the deadline to complete the changes, will Anfi then introduce a charge to add or remove names?

As always time will tell, but think carefully about anything that Anfi says, ask yourself what is their motive?

If you have any thoughts or coments on this subject, then use our contact page and let us know.

Tomorrow we publish another article about another company that was brought to our attention by regular and concerned reader, it is once again revolves around the many “bogus” claims companies that have been popping up over the past few years. What makes this one even more worrying is the information that they had on our reader, they knew what he owned, when he purchased, how much he paid, how much his maintenance fees are and what his membership number is.

So join us tomorrow for another day in the murky world of timeshare.

The Tuesday Slot

Welcome to the Tuesday Slot, this week we welcome another new contributor, Vanessa Hernandez, with her “Nightmare on Timeshare Street” and her dealings with Starpoint.

Vanessa’s article was scheduled for today. It just happened to follow Saturday’s horrific mass murder at the Tree of Life Synagogue in Pittsburgh that resulted in the death of eleven worshipers.

Is it so much to ask, Starpoint, to show this family compassion? If you had bought a timeshare in Pittsburgh, believing you experienced unfair and deceptive sales practices, and then experienced what Vanessa experienced, how would you feel? Has greed in the timeshare industry so run amuck to show such callousness?  

What do you think? Inside Timeshare would like to hear from you via our comment section.

But first continuing with our theme of reporting some of the latest companies that are appearing on various blogs and forums, today we give the basic details of another new enterprise.

This one is called Hutchinson Holidays, with the website

http://hutchinsonholidays.com

Registered on 20 June 2018 and due to expire on 20 June 2019, so not intended to stay around long, the registrar is not named but the website is registered in Gujarat India, not really giving much confidence there!

The address they give is one that is very familiar 22 Wenlock Road London N1 7GU, which is just a registered office service and is a Company Formation Service with the website https://www.companiesmadesimple.com

According to their blog page https://www.companiesmadesimple.com/blog/20-22-wenlock-road-registered-office/

The title question is:

“Can I use the 20-22 Wenlock Road Registered Office service if my company wasn’t formed by you?”

Their answer: “Absolutely. Our Registered Office service, which operates from our own offices at 20-22 Wenlock Road, London, N1 7GU – can be used by any England and Wales limited company, even if it wasn’t formed by us. This is provided that you pass on the necessary proof of ID and proof of address documents needed to comply with the Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.”

Which does not really seem to ring true considering the company we are talking about here, Hutchinson Holidays, the other contact details are email: [email protected]

Telephone +44 20 3868 2489

So what are they offering, well according to the website and their homepage they appear to be another “Holiday Club” that we have seen so often in the past, think Designer Way Vacation Club and Club Class Concierge. You pay to join and presumably trade in your timeshare (or is it originally pitched as a reslae with guaranteed buyer) and bingo, none of the holidays are available and with the time left on the registration they are gone never to be seen again.

We also believe that this is the same lot that were doing the resale with guaranteed buyer scam, highlighted on another blogsite in July 2018, the logo is very similar:

Anyway more on this little “scam” as more information is found, so on with our Tuesday article with Vanessa.

Our Las Vegas Timeshare Experience on October 1, 2017

The Callousness of Starpoint

Sapphire Resorts DBA Starpoint

By Vanessa Hernandez

October 30, 2018

To be honest, I don’t remember as much as I’d like about the purchase of our Starpoint timeshare October 1 of last year. That night Rogelio and I went to the concert that flipped Vegas upside down. We hid and ran for our lives, hoping to make it out alive. Thankfully we did. We cut our trip short, so I didn’t look over the paperwork as I told myself I would. I couldn’t get out of bed or eat for a month.

I remember feeling pressured and pushed into buying the timeshare, which was why I told myself I needed to look over the paperwork as soon as I got home. The reasons I felt uncomfortable with my decision:

  • They said the timeshare was prime real estate,
  • I was not aware the credit check was being run,
  • They told me to wait 30 days before booking,
  • They promised a free trip (which never materialized).

As the days wore on, I tried to get back to my everyday life, learning how to live with the trauma I had just experienced. About a month later I received a certificate of membership. I got out my paperwork and started looking through it. That’s when I realized the misrepresentations.

I thought I was going to be done paying off the timeshare in three years. It turned out to be a seven year loan financed at 21%. The loan document had circles on it as if this had been explained, but I don’t remember the sales agent doing so. I think that part was deliberately skipped.  I suspect the sales agent circled those items after we signed the documents.

We were staying at the Excalibur. When we walked by CVS we were invited to attend a timeshare presentation at the Jockey Club, affiliated with Starpoint. We met with sales agents Brandon and Matthew. Matthew said he wasn’t supposed to help with presentations, but wanted to help out. They told us that the Cosmopolitan next door had been trying to buy the Jockey Club and that some members had already turned down offers from those wanting to buy their Jockey Club timeshare. They said that if we bought and sold the timeshare back to the Jockey Club we could make good money because the Jockey Club was prime real estate on the strip and was basically priceless. We have since learned timeshares have virtually no secondary market.

They ran my credit when they said they wouldn’t. I told them I was rebuilding my credit. They assured me they were not going to run it, but they did without my consent. I received an alert from my credit monitoring company.

They sold the timeshare as a week’s vacation for the next 45 years. We understood there would be maintenance fees, but they never mentioned the resort fees charged at every stay. The Starpoint timeshare cost $5,995.

They told me I had to call Starpoint to book 30 days before my desired travel times, which was beyond the contract rescission period. When I called, there was no availability. The 5,000 points they sold us was not enough for a week’s stay.     

They promised us a complimentary three night round trip airfare and hotel package if we signed. We never received it.

In short, I felt pressured into making the purchase. I wanted to review the contract when I got back from vacation. Unfortunately, the events that took place after I bought the timeshare meant that I did not check the contract within the cancellation period. When I did review the contract, I found discrepancies between what we understood the benefits to be, and what we actually bought.

I asked Starpoint to show some compassion in light of the trauma I experienced, especially since most of what we were told was not true. I asked to be released from the contract, but there has been hardly any communication and certainly none that addressed my concerns about the misrepresentations, or whether they would cancel the contract on compassionate grounds.

I have been back to Vegas two times since the shooting, once was to fill out paperwork. The other was for a reunion to meet with other shooting survivors.

Before the horror:

I have no desire to ever go back to Las Vegas again. I bought on October 1. the day the shooting happened, so anything about that day brings back bad memories.

I have a certificate that states I was a victim of crime. I am seeking professional help. It feels like nothing matters to Starpoint except getting my money.

I am 30 years old. I guess the only silver lining is the life lesson learned. I will never believe a word a timeshare sales agent says. The general public needs to be aware that buying a timeshare can turn into a financial disaster you are stuck with for life. What other product carries this weight?   

Starpoint’s Better Business Bureau report:

https://www.bbb.org/us/nv/las-vegas/profile/resort/starpoint-resort-group-inc-1086-66568/customer-reviews

Thank you to Vanessa for sharing her traumatic experience. Only someone who has experienced the symptoms of PTSD can understand the power of association. Even if Vanessa had been happy with her purchase, she would have had a hard time enjoying future vacations because of the negative associations brought back after experiencing that terrible day. Feeling she had experienced unfair and deceptive sales practices, makes it even worse.

Like John Walsh of America’s Most Wanted, we hope Vanessa can learn to channel her trauma and grief outward to help others, like other timeshare victims.

Self-help groups we feel are not industry influenced:

https://www.facebook.com/timeshareadvocategroup/

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

https://tug2.com/Home.aspx

https://everythingabouttimeshares.com/consider-exchange-options/

https://www.facebook.com/groups/180578055325962/

https://www.facebook.com/groups/465692163568779/

https://www.facebook.com/groups/1639958046252175/

On Thursday we will be reporting on another company that was brought to our attention by a regular reader, this one revolves around one of the largest scams over the past few years, the bogus claims companies. Once again this company has full details of who the client has dealt with, what they purchased, how much for, when purchased and even membership details and number.

In this case our reader is fully wise to these scams having fallen for one in the past and then finding out via Inside Timeshare, he now regularly informs us of the companies that cold call him, on this occasion he has also given us a recording of the telephone conversation. So don’t forget to join us on Thursday.

Remember, do your due diligence and check any company that contacts you or one that you have found on the internet, if you are not sure how to check or need help in clarifying their legitimacy, then use our contact page and ask Inside Timeshare, we will be happy to help.

Start the Week: Around the Internet

Welcome to Start the Week, today we have a look at some of the items found while having a look at some of the forums, groups and blog sites on the internet about timeshare.

First we look at a discussion on the Diamond Resorts Advocacy page of Facebook, one of the members started a thread regarding an owner update meeting at their resort. During this meeting the sales agent was discussing transferring their deed week into points, part of the pitch was that there were no maintenance fee associated with points.

https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/

Well you can imagine the comments that abounded following that post.

So, if there are no maintenance fees attached, that has to be good, yes?

No, after the owners pushed and pushed the sales agent, they admitted there were fees associated but this wasn’t maintenance, so what is it?

As you can guess, just a change of name, it might be management fees, club dues or some other concoction of words, but in the end they are what they are, extortionately high fees!

To us in Europe especially the UK it is what we call PC or political correctness, I prefer to call it Newspeak from George Orwell’s 1984, change how you say it to confuse the masses. Some good examples are the cook, you are not a cook you are a nutrition technician, a garbage collector or what in England we call a binman or dustman, they are waste disposal engineers. It makes no difference what they change the name to it is the same thing.

We also received from a reader a post in the Anfi del Mar Contracts FB page, it was an advert for a timeshare for resale, it was far far less than what they probably paid for it. This is a subject we have published in the past, (see link below).

http://insidetimeshare.com/anfi-resale-vs-site-purchase/

We all know that as far as resales are concerned they really do not have any value, just search ebay “timeshare for sale”.

https://www.ebay.co.uk/b/Timeshare-Accommodations/123812/bn_2315002

Many of those advertised are either for the derisory sum of £1 or even less, we have even seen them for £0.01, this particular one even showed the annual maintenance fee of £687!

There are many others such as Marriott, which are not cheap when originally purchased being advertised for over £2,000, this is the value the owners believe it is worth, having paid around £15,000 upwards for in the first place.

We all know that many owners believed the original sales pitch, it was property, it is an investment, it will go up in value. The only thing that is likely to go up is maintenance fees!

There is also another problem associated with resale, the “scam” companies that have been set up, taking upfront fees to list the timeshare for sale, knowing full well that it will never sell. As Lisa Ann Schreier asked in her “Open Letter to Timeshare Developers” published on Inside Timeshare, Why do you not buy back?

http://insidetimeshare.com/timeshare-resale-lisa-ann-schreier-open-letter-to-developers/

A very valid question.

Another valid question to our readers is: What do you think your timeshare is worth, considering what you paid for it? We would love to hear from you.

Last Friday, Mindtimeshare published another warning of a cold calling company called Resort Management Direct or RMD, this is actually an old company offering bargain priced holidays at various resorts. The whole point is what is known as “flybuy”. Part of the deal is that you attend a presentation for a timeshare.

What is a Flybuy?

http://www.resortmanagementdirect.com

The Warning put out about this one though is very disturbing, the call from a lady called Angelina, states that she is calling from “Resort Management at Club la Costa. So once again we have a company calling timeshare owners purporting to be from their resort.

For the full story go to https://mindtimeshare.me/2018/10/26/resort-management-direct-confirming-clearly-they-are-calling-from-club-la-costa/

So there we have it, from timeshare sales agents trying to bamboozle owners at update meetings to Owners believing they actually have a timeshare that is worth something, finishing with a “flybuy” company clearly stating they are from a legitimate timeshare resort. You really do have to be careful and not believe the first thing you are told.

Have you had an experience of sales agents giving you the runaround, have you tried to sell your timeshare and ended up losing money, or even had a call similar to those of RMD, if so Inside Timeshare would like to hear from you.